The best restaurants serving Other cuisines food in Horsham South East

Me and my partner went for a walk into the village and decided to stop for a takeaway coffee in here. We walked through the door and I seemed to think the door would close behind us automatically. However the door remained opened behind me without me knowing. An older woman (could have been the owner) rudely said ‘can you shut the door, heating cost money!’ Me and my partner were in shock by the rudeness made towards new customers. If she had have asked me politely, I would have understood and apologised. There were a couple of young girls in there that she seemed to boss around and they looked very unhappy and bored. Cake counter was also bare on a Saturday before lunch time? Poor service, such a shame when it could have so much potential!

Disappointing. I have not even been to Koffie and the service is appalling. My sister tried to arrange my Hen Do at this establishment, there is no direct phone to contact Koffie, you can either text, voicemail or email, it is a very impersonal service. The owner takes over a week respond leaving you anxious, we had a large booking and obviously wanted to make sure everything was going to be perfect as it was a special occasion. The owner showed us no accommodation or rarely acknowledged our concerns. We ultimately cancelled our booking as we felt the Hen Do was going to be disappointing if we had it at Koffie . The owners response us cancelling was that, our booking was a usual booking and her responses and time spent towards us were appropriate. This translates to us, as we didn’t hire the place out for £1500 we were not deserving of her time. Poor attitude, poor communication and not business minded; they have now lost out on a large booking of 16 people because of this. As well as the recent reviews scream alarm bells.

We heard the Kings have a new chef so we went with some friends for dinner. The service was good. The food was excellent, my wife and I shred a tomahawk steak and sides and our friends had fish and chips. The place was clean (including the toilets) and the food and service were great.

Long queue to order and couldn’t see a menu. Finally saw someone return one to a table, staff need to keep an eye on this. Only one person taking orders, no wonder queue was so long! Finally got to give order and they said we couldn’t order without a table number - nowhere did it say this! Couldn’t find a table so had to start the whole process again. If we didn’t have children who were hungry we would have left. On the plus side the food was lovely and the staff were very friendly.

Pleasant enough as far as the 'garden' aspect is concerned although not sure if it was an intentional play on words when observing a sign stating: "Bare with us as our Christmas tree delivery has been delayed", so much for modern day education, faulty Spellcheck or as mostly the case these days staff for whom English is not their first language. As for the café the indifference to customers is as bad as ever, bordering on arrogance because nothing has ever been done about it by those responsible. The service is slow with staff seeming to enjoy operating at a gentle pace that suits themselves, pausing to have little chats with each other & often content to engage in a long conversation with a customer, all the time working hard to avoid eye contact with the usual long queue of customers. It's the indifference that is so overwhelming. The staff need replacing as I suspect they have done the job for too long & imagine they have earnt the right to do as they please. The breakfasts are fabulous but my lasting impression is that I have to pay a price, not for the food but to have to endure the dreadful service.

Met my family here today for coffee and lunch. We were not permitted to sit on one of the three long vacant sofas inside to avoid the rain outside. We therefore decided not to have proper lunch. Sitting outside, one toasted sandwich, two milkshakes, one coffee and tea cost me well over £30. My French is very good but to describe my Cheese and Tomato toasty just in the French language was absolutely ridiculous and PRETENTIOUS. The person who took our order had no sense of humour and could not have cared less. Owners of this place please note, the most important asset a company has is its staff - and yours looked so overworked. I will not be returning to your plush sofas which customers are not allowed to sit on!

Called in while house-hunting in Billingshurst . Thought it was brilliant - warm welcome , fantastic bacon sandwich and yum yum , great coffee. Good value

Second time I've been in since the latest takeover by a regular of 20 odd year. Said owner basically stuck on his laptop at the bar ( maybe I'm wrong ) if I'm right as he was telling the bar staff what to do a simple hello would go a long way. To get to the bar to play pool we had to walk through the lounge disturbing the music as the bar door was not open. If your a real ale fan don't bother its average Guinness or john Smith's. Gutted as when I read in the Echo a local of 20 year was taking over I thought it would make all the difference. In a positive note if you want a private function it should be spot on with the new partition.

All I can say is that the coffee shop was dirty and the loos even worse!! Terrible Ditto Ditto Ditto Ditto Ditto Ditto Marilyn C

When I arrived dead on 1pm - today, I expected a queue as it was lunch time. The queue was so long it stopped folk walking to their tables....never mind.....then i was eventually told the kitchen was closed. This notice was stuck on a piece of A4 paper actually at the counter - so all those queuing couldn't see. I managed to order a couple of coffees and saw the sign saying a free cookie (or something like that) with a hot drink. I asked the lady assistant where they were (seeing lots of cakes etc behind the counter for some reason) and was told in an extremely brusqe mannerTHE KITCHEN IS CLOSED - so no cookie, so I asked politely for her to remove the notice. How come we could pay full price for all the cakes and cookies on show IF THE KITCHEN WAS CLOSED. Well done to the young man serving for constantly being spoken to with no respect by his colleague but keeping calm I love Waitrose but your cafe really let's you down