The best restaurants serving Other cuisines food in Elmbridge South East

Food was excellent and very reasonable, hotel is centrally located and has on site parking. My only gripe is the lack of air conditioning, only a small desk van available, which is useless. Fortunately this time air con was not needed, but I have stayed previously and been absolutely boiling. I usually stay in the Oatlands, but this was fully booked and similarly priced, they have a lot to do to compete.

Dire! Cafe looked nice and clean but surprisingly empty. Ordered on the app as the signs asked us to. One roast beef dinner, one roast chicken dinner and two large cappuccinos. Mouth watering already. After about 5 minutes a male employee came to the table. They have run out of beef. OK then we'll have two chicken dinners. Another 10 minutes goes by. The same chap comes back. They have run out of vegetables!!!! We request a refund. No problem - except that there was quite a problem. The staff did not know how to do the refund. They did find out the mechanism eventually! What can I say? Morrisons cafe runs out of beef and vegetables, all of which are on their shelves just a few paces away.

Went for lunch at 12 noon and there was very little to choose from and the sandwich I did buy tasted more of the plastic wrapping than it did of the sandwich. The coffee, however did taste okay.

No complaints at all about the fish and chips at £9.95. It was superb, 5*. But the tortilla with salad arrived without the dressed carrot and cole slaw mix, had to be sent back. No forks so had to use a tiny picnic one use with a proper knife. Courteous and helpful start.

We had a lovely meal there last night with family. The food was good and service was friendly and efficient. It did not have a great atmosphere considering it was a Saturday evening but allowed us to talk easily. I am not sure if the pub has been recently refurbished because it looked in really good condition. I would certainly have no hesitation in going back.

The lady in the till wasn't very nice. After telling us they run out of pasta and chicken, she gets upset because we didn't think in a second option straight away and took us an extra minute to order an alternative. We just ate here because it was already late for the kids, we assume the food is not great but at least we expect a good service to compensate the quality. And btw, how can they run out of anything being a supermarket?????

Nice local little coffee shop on the station platform. Good selection of pastries and good coffee that is not too expensive.

I had the halloumi and avocado sourdough sandwich with a caramel latte and it was amazing. The coffee was made to perfection as sometimes I found people burn the coffee but this was amazing. The staff are friendly and kind too.

Rubbish coffee. Asked for latte, given a cup of milky coffee with no froth. Not up to my usual Starbucks in Merstham.

I used to visit this branch most days for my morning coffee and pastry, but a few years ago it went downhill. I recently by chance met the local franchise manager who acknowledged staffing issues but assured me things had improved, so I went back today. Big mistake. We walked in at 2.30pm and there was one young guy ahead in the queue (with FOUR staff on duty). The guy wanted a blended iced drink. The woman serving him (Eastern European) took his order then spent six full minutes chatting to the other female team member. The guy waiting for his drink I think had some learning difficulties and was getting agitated due to the wait. I actually felt quite sorry for him and intervened to say "please can you serve your customer, you can see he is getting upset." Then it was our turn. Four times I was asked if our toasted sandwiches were to have in or take away. I was asked about whipped cream. I said no, but they put the whipped cream on anyway. One of our two toasties was cooked. The other sat on top of the oven till I reminded them. I had to ask (twice) for cutlery. From walking in to getting served almost 15 minutes had elaped, and there were 4 staff on duty and no queue. I complained quite strongly about the shambolic service, at which point a woman with a clipboard (who said she was the manager) told me (and I quote exactly), "you have no idea how harrd we work in here." Actually I do know. My husband and I run a local hotel and restaurant, we know exactly how hard it is and we also know what good (and bad) customer service looks like. She then said, "I can do without this, I have been here 14 hours already." Well, given it was 2.30pm, she must have started at midnight to have been there 14 hours. If this is true, Caffe Nero should be prosecuted for the way they treat their staff. Or perhaps the woman was lying. I was then told, "well if you don't like it you can go elsewhere". When I asked the manager for her name, sge said... "I am not telling you that mate" at which point she walied into her office and locked the door. Sorry Caffe Nero. This isn't good enough, and I am actually angry that once again we received bad service, but the aggressive, insolent and appalling way we were addressed by your representative.

Pathetic staff, particularly one young member l! She refused to serve me ‘iced latte’ with no ice even though I ordered this on the app.

Stopped for a quick lunch on way home from holiday. Ordered salad because menu said it included radish, which I am particularly keen on. Mentioned to waitress (counter service has ceased, presumably because of Covid!) that I wanted radish. However, there was no radish in the salad. The waitress did not come back to the table after serving the meal to ask if everythin was all right so after finishing the meal I went up to the food preparation area to ask whether they actually had radish. Yes, they did have radish! So why does this restaurant (in common with other restaurants so I have found) feel it acceptable to leave out ingredients specified on the menu). Is it laziness or what?