Puccino's in Elmbridge

The lady in the till wasn't very nice. After telling us they run out of pasta and chicken, she gets upset because we didn't think in a second option straight away and took us an extra minute to order an alternative. We just ate here because it was already late for the kids, we assume the food is not great but at least we expect a good service to compensate the quality. And btw, how can they run out of anything being a supermarket?????

Whilst up from Devon, visiting my sons, helping with one, moving property. They, along with their girlfriends took me here last night. Fantastic boozer, full of people, many liked like they were locals. Very friendly bar staff, great array of drinks, opting for one of my favourite ales, Ringwood Fortyniner. Bar this pub being very local to one of my son's, main reason they took me here was for the Kebabs. They were awesome, as were the couple running the facility. This boozer had a great atmosphere and I'll most definitely be visiting again, next time I'm up.

soggy, undercooked toasted sandwich.

Exceptional Service with a Warm Smile. I had the absolute pleasure of being served by Tilly at The Bear in Esher, and I just had to share my wonderful experience. From the moment we walked in, she made us feel incredibly welcome with her warm smile and friendly attitude. She went above and beyond to ensure we had everything we needed, offering great recommendations and checking in just the right amount—attentive but never intrusive. What truly stood out was her genuine kindness and the way she made our meal feel special. It’s rare to come across someone who not only does their job well but truly enjoys making others feel at home. Tilly, thank you for your amazing service! You made our visit so much more enjoyable, and we’ll definitely be back because of you. If you ever visit The Bear in Esher, I highly recommend asking for Tilly — she’s a gem!

A lovely cafe inside Tesco. Friendly and attentive, with good food and coffees. Will be sorry to see H&H go from this Tesco pub early May. Wishing the staff well!