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The best restaurants serving Other cuisines food in South East
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41 Opinions in 1 websites
Left Heidi's in Daniels after awful service, would not recommend Heidi's in Daniels. Came to Starbucks and we had allergies/intolerance amongst our group. We asked the waiter about a product and he called over the manager(?) who was so helpful, we really appreciated it. We had paninis, toasted sandwiches, muffins and slices of cake - all were really good aswell as the drinks. Staff were friendly.
40 Opinions in 1 websites
My husband and I called in for a drink and cake while on a shopping trip . We ordered a tea , a coffee and two cookies . The drinks were served in a paper cup and the two accessory stations in the cafe were out of use meaning that we had to go back to the entrance to get sugar etc . There were no napkins anywhere in sight. The cafe was very sparsely furnished and very uncomfortable. There was one chair in the back section where there should have been four . The cookie which I had chosen was as hard as metal , so much so that I could not bite it . I returned to the serving counter and complained , the assistant agreed that it was not edible and gave a refund . I mentioned that we couldn’t see any napkins and was told that the customer has to ask for one if required. In all this was a very unacceptable experience . We will never return
40 Opinions in 1 websites
We arrived at 1615, the restaurant was advertised as "open" until 1700, we had our two young grandchildren with us (two adults and two young children). went to order meals, all wanted hot meals and were curtly informed hot meals were finished and when we asked when they stopped, we were given a short response "NOW", to which I was thoroughly disgusted: One they shouldn't advertise open for food when they are not and secondly they should employ staff with a modicum of politeness.
39 Opinions in 1 websites
Second time I've been in since the latest takeover by a regular of 20 odd year. Said owner basically stuck on his laptop at the bar ( maybe I'm wrong ) if I'm right as he was telling the bar staff what to do a simple hello would go a long way. To get to the bar to play pool we had to walk through the lounge disturbing the music as the bar door was not open. If your a real ale fan don't bother its average Guinness or john Smith's. Gutted as when I read in the Echo a local of 20 year was taking over I thought it would make all the difference. In a positive note if you want a private function it should be spot on with the new partition.
38 Opinions in 1 websites
Such a terrible shame. Its called the vintage tea room but the minute you step in it's obvious that this is far from a vintage tea room and more like a workman's caff. Bottles of brown sauce and ketchup stacked in a metal holder on the table definitely isn't something you would find in a vintage cafe. We were going to buy a children's lunch but no-where was it mentioned if sandwiches were included and if so what the choice was. There may even have been an ice lolly included (as there often is at various outlets with children's lunch boxes) but no body would have had a clue. How about a list posted next to the boxes showing what you get????? We wanted to sit in the outside searing area but what a depressing place! Two old picnic benches on a rough peice if concrete. The toilets needed a good tidy. There was a bottle of toilet cleaner next to the toilet, not good to have chemicals not locked away from young children that may be using the loo!! This could be a real asset to the station but to be honest it shouldn't be using the description 'vintage cafe'. It could be a little gem if only they sharpened up their act.
38 Opinions in 1 websites
Why is the owner unable to smile and make you feel welcome. Basic customer service is a long way off in this place. It's also very over priced.
36 Opinions in 1 websites
As with all National Trust cafes very over priced for what you get, we had to wait ages to be served, the sandwiches were freshly made but that held things up even more, my slice of orange and poppyseed cake was tiny for £4, sandwiches no garnish just bread and the filling for £7, if we go again it will be a long time and probably take a picnic I could understand if a footman delivered it to us but that wasn’t the case.
36 Opinions in 1 websites
Fantastic pub, friendly staff, warm atmosphere, definitely come back again. Landlord was helpful from start to finish.
36 Opinions in 1 websites
Toilet (old, worn out portakains!) was absolutely filthy. Shocked to see a cat roaming around the cafe for at least half an hour. Not helpful if you had assistance dog with you Staff were incredibly slow, rude, with absolutely no customer service skills at all. Big queue due to lack of efficiency. Waited over 10 minutes to get to the servery counter. Roof was a disgrace. Literally black in parts but all over dirty. Chairs had food down the sides of cushions which had been there for a long time.. Table was dirty, wet and grimy. Atrocious. Won't be returning. A shame, because prior to Covid, it was a different place altogether.
33 Opinions in 1 websites
Here for breakfast, friendly staff, attentive service. The pub serves a good value well cooked breakfast for a good value price.
33 Opinions in 1 websites
The service is usually ok here. But today, one of the people that was supposed to be serving me and my friend stood nearby and carried on chatting with their friend whilst me and mine stood around waiting like idiots. When they did come back to serve they didn't apologise, and acted like we were a pain to them if anything. Seemed like they were having a good time though, so...
31 Opinions in 1 websites
Same old song and dance. Very little diversity in cakes and desserts compared to some other Starbucks like Manchester. We also had trouble finding a table for us which is not the first time we have this problem there.