Sainsbury's Cafe in Chichester

The Sainsburys cafe in chichester offers excellent value for money meals. A full english breakfast for £4.85,excellent value and such polite staff.

Ordered two all day breakfasts on a Saturday lunchtime. Cutlery was filthy for a start. Plates on which food was served was dirty. Food was cold and the bacon barely cooked. Shocking !!!! Was refunded after speaking to a manager who was very nice and attentive. Sort it out sainsburys.

Disgusting customer service. No delivery of order. No call from driver to say would not be delivering order due to a puncture. Have they not signed up to the AA ( or equivalent)?  Waited for 20 mins on hold to speak to customer services to find out what was going on. First operator was incredibly unhelpful and frankly obnoxious. He offered me a delivery slot 25hrs later which did not suit me as I was not in. If you cannot stick to your side of the contract you should be offering a slot that suits the customer not you. Why can't you add the shop to the next van in the area? I got some poor excuse about the van being overweight. What nonsense, are you seriously telling me that a couple of bags of shopping puts a van over a specific weight. How did the operator know how much my bags weigh? I needed these products for a specific purpose and it was not a general food shop. As a service you should be busting a gut to get the food to the customer who are depending on the service. This obnoxious individual refused to put my complaint through to a manager as this wasn't part of their procedure. Again, seriously? The whole attitude was "like or lump it." He then put the phone down on me when I cricitised their service to customers throughout the whole Covid pandemic which frankly has also been disgusting. I really wasn't having this so called back to operator no 2. Again waited over 20 mins to speak to operator no 2. I got as far as giving my name and stating I wanted to speak to a manager. She put the phone down on me. Call operator no 3 took 35 mins to pick up the phone. She told me a manager would call me back within 24-48 hours. No call back was made. I left it 4 days and rang again. I was told a manager would call me back within 24-48 hours. Guess what 3 days later still no call back. I will never shop at Sainsburys again. You aren't cheap and your customer service is non existent and an absolute disgrace.

Beyond a joke now! I visit Sainsbury’s Chichester almost five days a week for breakfast. But I have got to the point now that enough is enough. It’s not because of the staff who are friendly and helpful but because it is now coming up four weeks since they have been able to serve anything other than filter coffee and on some days even that’s not been possible or rationed. How is it in a world of convenience and next day deliveries that they can’t get a working coffee grinder. A morning Latte is something I’ve always looked forward too but not if you go to Sainsbury’s Chichester. My heart goes out to the staff who spend most the day apologising for shoddy management of the situation.

I recently went to Sainsbury’s cafe again as I do every week........This store has been without a coffee machine for a month...It is disgraceful . I was told when I complained that it wasn’t the coffee machine itself....it was the coffee grinder.......I did suggest that they got some ground coffee from the shop floor so we could at least have a decency cup of coffee.....but no can’t do that...unable to process the cost through the till.....so eventually all they could do was offer hot chocolate or tea. I feel for a store of this size it is really bad....they must be losing a huge amount of money.....apart from damaging their reputation.......Imoff there again tomorrow as they said it MIGHT be repaired...... I know some people will say.....well don’t go there.....but I do my weekly shop there....I don’t want to change stores.....

Went for a breakfast. Service was abysmal. One person one the counter, trying to serve the customers, and make drinks. Bigger breakfast came without mushrooms. Air conditioning within restaurant was blowing cold air. Not an enjoyable experience!

Long queue, insufficient staff on 3rd January, and terrible service. Had a hot chocolate that would have qualified as hot milk. Tables not being cleaned. In fact a shambles. The toilets were not flushing properly and could have been cleaner.

Asked for four different meals, I was told sorry out of stock on all of them? This is surprising considering the cafe is in a large supermarket! Food is average which is handy for quick stop whilst shopping. Need better range of deserts, very minimal choice.

D’you know what? I called in to replenish my fridge after a long drive back from a break in West Country. During my holiday I ate at some ‘reputable’ and highly reviewed pricey places and I have to say that the best meal out I had in the whole week was my piping hot quiche with salad and new potatoes for a fiver in Sainsbury’s. The staff at the Chichester branch are so lovely and welcoming and helpful and the food tasted really nice. Thanks Sainsbury’s!

Outstanding and friendly support from Customer Services desk who arranged the loan of a wheelchair to get my wife from the blue badge parking area into the store. Clear instruction given to reach pharmacy for medications and to Specsavers for support on a hearing aid. We decided to have lunch in restaurant/cafe that is of modern, bright and comfortable design. The restaurant staff were unable to fulfill our requested order. The person in charge stated that the menu board was new and management had yet to supply the food to match that on offer! We thought the alternatives offered were much more expensive for a meal for two (over £17) when other local supermarkets and McDonalds are offering more competitive prices. Garden centres are making special lunchtime offers (some with pensioner discount). We asked to speak to a Manager about this but were told the Manager was not available. The Customer Service desk understood and took up our complaint confirming that the issues would be referred to management. An immediate goodwill gesture was made and this was most appreciated. Other reviews mention slow service and tardiness in clearing tables or overlowing racks where customers are requested to place their trays after finishing their meal. To some extent this was true on our visit and should be addressed. Sainsbury's deserve a five star review here for their friendliness and exceptional support for those in wheelchairs

Went in early (around 08:15am) & there was only 1 Lady at the counter doing the cash & making the Hot drinks (this always alarms me as if there’s a rush they simply can’t cope! ) but there were few customers so this was not a problem. We had Omelette (add tomatoes & mushrooms) £4. It came with 2 small hash browns & baked beans. It was really nice. Everything hot. Two Pots of tea £1.30ea (Nice & strong when you have a pot to brew it in) Plain Croissant £1.30 (very nice) Two Floras 15p ea (always think this is bit of a cheek, but bear with....) Jam Pot (sadly no strawberry just apricot...yuk..so had Marmalade) 50p. There was around 10 minutes to wait. Perfectly normal. So! Total £8.70 Two (well, ok 1.5) breakfasts for under a Tenner. No complaints Oh as we walked off there was no one waiting & just 3 people in there so I can understand (a bit) why they seem to have just 1 staff up front but maybe the key thing is ....get there early!

Awful, dreadful, terrible food and waited half an hour for it! Wish I'd bought a sandwich and eaten it in the car. Seriously need to educate my mother about her dining choices...

Sainsbury’s Cafe is really awful at the moment. Never enough staff on duty. When there is they are not properly trained. The tables are often left full of dirty china and cutlery. Some of the older staff are very good but always chasing their tails. Last week I had to wait 35 minutes for a very simple meal and a coffee. The staff were very apologetic. However if you were in a bit of a rush to be somewhere, you would be likely to be late. When I was there there was a long line of customers waiting and only two staff serving and at 1.30 pm one of these staff just down-tooled and went on his break.....nobody was there to take his place. I just feel this person should have seen the problem and helped out until the customers in the queue had been served. Whilst waiting for my simple order two customers asked for their money back as they had been waiting twenty five minutes for their order. Surely they should have a bank system to ensure that there is always sufficient staff on. Needless to say it seems to be down to management to provide adequate staffing levels in order to keep the tables clear and clean. On some occasions the manager has had t roll up his sleeves and help out. I would have thought it was his job to delegate.....but with no staff to delegate there lies the problem. Come on Sainsbury’s .....Pay the people a decent wage and you will likely get a good set of staff. I shall watch with interest how the next few weeks pan out...

Not the best of Sainsburys cafe staff a bit slow not a bad coffee tables a little bit not as clean as some

Overpriced food and drink Slow and disinterested service Dirty sticky tables not cleared Luke warm food. …and don't get me started on the disgusting state of the toilets

This store has gone downhill I've been coming to store since it opened and today was the worst yet, I felt like moving my bed in, it took so long to order coffees that the milk had gone off .

Everything about this place is awful, had a millionaire hot choc the lady used her hands to put cookies on the top. Yuk. Never any teacakes and hardly any staff.. Tables are a mess and the whole cafe looks like it needs a good clean. Shame really as sainsburys cafes are normally a good standard.

If you just want a quick breakfast, it's fine here. The cappuccino is good and there is a variety of snacks (scones, teacakes etc) available. Friendly service.

Oh my gosh ! How frustrating is this place !

Decided to treat myself to brunch after completing the weekly shop. The staff were friendly and efficient, the food reasonably priced for a café. The café clean and tidy with plenty of seating.

The system here is so slow - still waiting after 30 mins for a cheese toastie - if you don’t get long for lunch don’t come here!

This is a large cafe with probably around 100 seats. We called in for a 'lateish' lunch around 1.30 on a Sunday after shopping and found that:-

One person serving 10 minuets to get a coffee. The men’s toilet urinalysis cordoned of no locks on the cubical doors. Toilet paper soaking up leaked water all over. The coffee wasn’t great ether

They just never get it right.l don’t know how many make overs this cafe has had it is still the same old same old.Littered with used meals, dirty floors, generally untidy and they can’t even make a hot chocolate hot or supply a saucer to put the teabag they have left in the cup on after use.Honestly it was not even busy, slow delivery of service, lack of front of house staff and tepid drinks.Even after l kindly asked the server to make a fresh hot chocolate S mine was cold the second was only tepid,at that point l just gave up and left to find somewhere else where hot means hot not tepid.It just never changes.wont bother again.

Often visit Sainsbury’s cafe for a meal usuall fish n chips , always excellent food nicely presented and reasonable prices , they always have a good selection of different meals , with a good selection of beverages to accompany your meal , would recommend this cafe for would be shoppers who want a reasonably priced meal ....

Dropped into the cafe for a bite to eat during the weekly shopping trip. This branch always has a lack of staff, either in the kitchen or out cleaning tables. The food when it finally arrives is not up to the standard of Bognor or Rustington

We Visited the restaurant before our day out at Goodwood. A good filling breakfast sets you up for the day. Every thing is freshly cooked to order. Clean and tidy with plenty of seating.

Quite empty for xmas eve, once we’d eaten the reason was obvious

We had a lovely breakfast here, good service from the staff, excellent service from a young man, I believe his name was something like Aaron, very well mannered, with great customer service skills. Very good breakfast, well worth a visit.

The service was pretty slow, the staff were more engaged in chatting than serving but the food and drink was ok, `Sainsburys standard food.

Sainsbury's Cafe didn't surprise positively but did negatively.

Popped in for a lunchtime snack of jacket potato; advised that there would be a wait of 20 minutes but was pleasantly pleased when our meal came after 5 minutes!

We usually pop into the cafe for a drink whilst shopping. However for the past couple of visits it's been way to cold for comfort. Taking the wall down looks very nice but they need to take account of the extra space when heating.

Our visit to Sainsbury's was for shopping but it is difficult to shop on an empty stomach, so we tried the resturant within the supermarket.

Sainsbury's have recently improved the cafe by opening up an outside area and removing a wall in store to make it more open plan. The food is what you would expect and the queues are long.

Popped in on the way to Goodwood as wanted a quick snack for lunch, my husband had macaroni cheese with a side salad and a piece of carrot cake myself I ordered tomato soup with a brown roll and two large coffees it was great value under £10.00 amazing and so filling. The service was good and quick table was clean also definitely pop in again when down to Chichester.

Clean, fresh seating area. Very fast food orders. Basic but good selection of food. Comfortable seating. Very good portion size. Not too expensive. Have now been there twice in as many weeks and both times were good. It is all on one level which is helpful for people with mobility issues.

I often go to sainsburys cafe in Chichester and it shuts early as not enough staff.the cafe at sainsburys at bognor Regis is a lot better.

Lovely to have outside eating area....good to sit with the dog. Meals were hot and staff friendly ... now wall has been reduced it does not feel so closed in. Nice to have a meal after shopping

Popped in for quick coffee. Have to say was very nice but told I couldn't use reward card which was very disappointing.

My wife and I thought we have breakfast in Sainburys in Bognor on Sunday morning, we needed a new shredder from Argos. My wife had a cheese and ham omelette, which was ok, I ordered English breakfast, this was very disappointing, the sausages were over cooked,bacon was ok, egg was not fresh and the toast was only toasted one side and the toasted side was only half done.thy buttered the toast which made it soggy as well, it was white and I asked for brown, the table s were not as clean as they should of been.

amazingly good large English breakfast for the price and a very decent latte. second time in a few weeks with the same colleague and we will definitely be back again soon.

Called in for breakfast but just missed out as finishes at 11.30, so we had a mega brunch! Good value for money, £5.00 for 2 bacon, 2 sausages, 2 eggs, tomatoe,beans and chips!!

The omelette I ordered a few days ago had obviously been pre made and then reheated. It was hard and leathery when served, Omelettes are are so easy to make. They should be light and fluffy and need to be served fresh. I won't be ordering the omelette in Sainsburys Cafe again!

The cafe is a great place to visit for a light lunch or coffee.

Visited here at the very beginning of January and for that could forgive the staff the 'not so jolly' impression that they gave out The food was satisfactory and came out fairly quickly The car park was easily accessible The toilets were apparently clean

Good service and very affordable prices. Quick service and clean restaurant area. Easy parking and free toilets.

The Christmas menu is up at Sainsbury's cafe turkey roast or a chicken and bacon open pie both for only a fiver. Can't be bad Bon Apitite

As I said above I struggle to be positive about this cafe. It always seems fairly busy but to my mind the food is mediocre. The service always seems pressured and rushed.

Staying in the area, we had a macaroni cheese which came with garlic bread and salad, sausages and mash, cod and chips, also a salad to go with the f and c, 3 drinks all for £22. Food very hot as it should be and service was polite and friendly.

We like eating here, the food is good quality,good portions,cheap coffee. Not fancy but very pleasant.

The Food is very good, at a very reasonable price and unfortunately well known by every body in the area. There are some pit falls I will elaborate on, be careful not to be run over by supermarket trollies and baby buggies, also once in the queue stay put, don't do as i did and leave to use the toilet when i returned a coach load of pensioners had turned up and i found myself at the back of the queue somewhere near menswear.

A friend took me it was nice and clean but I thought it was a bit expensive for what it is but I would go again is wheelchair accessible

After shopping we fancied a drink of some description and opted to stay within the Sainsbury complex.

Breakfasts are good but lunches can be a bit pricey. Good service, food was hot. Restaurant was very clean and tidy.

Went here for a cuppa tea. Had a Cheese Scone. But found it very dry. Although have had a meal in my local Sainsburys, which was very good. Excellent value for money. And not a bad portion size. Would return for a dinner.

Most Sainsbury's cafes in this area have on display a poster extolling their fish and chips. And they are fully justified in doing so in my experience.

Good choice of sandwiches,Hot meals and Hot and Cold drinks and cakes It gets packed out around dinner times

Very good value and great tasting coffee. I highly recommend their toasted tea cakes (so delicious we took some home as well!) Relaxed atmosphere.

We often eat here after shopping because it is easy, convenient, good value and staff are really friendly and helpful. Sometimes at lunch times there is a queue but it is dealt with quickly . It is popular but we have always found a table. I would thoroughly recommend the fish , chips and mushy peas. There's a huge piece of battered fish , crispy and hot, delicious chips that taste home made and tasty mushy peas. It's definately better than anything we've found in the area and much cheaper. The cream teas are excellent too

The café is easily accessible to anyone not using the store for shopping. The store is set back just by the side of the bypass around the main city.