Delivery
Pickup
Outdoor
The best restaurants serving Other cuisines food in South East
5.644 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
49 Opinions in 1 websites
Insanely rude and incompetent coffee shop. Ignored me for the customer behind me, who they knew (and were providing with free milk, which took a 10 minute discussion apparently) then - when they actually deigned to serve any paying customers - they took my money but didn’t pass my order on to the guy making coffee, so it wasn’t made. Never once apologised or acknowledged this, so I eventually asked for a refund. Then condescendingly dismissed my claim that it was for 6.10 and refunded me less (5.95). When I checked my bank statement … it was indeed 6.10 and they had actually charged me an additional 5.95 rather than issue a refund. Either dishonest or so incompetent it beggars belief.
49 Opinions in 1 websites
When Debenhams changed the style of it's cafe offering, they seemed to have really taken it up market. Standards, particularly those of the staff, had rocketed and although I reckon a lot of folks wouldn't have liked the improvements (old habits die hard), I and many others did.Unfortunately the honeymoon period has clearly passed and this visit was less that satisfactory.Tables littered when we arrived, checkout system slow and food no longer quite as classy as it previously has been.Ordering soup and a jacket potato, we took our seats and waited on it's arrival. After about 10 minutes, the buzzer flashed (they use an electronic table ID system) and we waited expectently for the food to arrive. Nothing! Thinking that perhaps they had changed the system and we should go back to collect it, I headed to the till point. Could see both items sitting under the heat lights but was advised that it would be brought over.Returning, we seemed to wait for ages before the Baked Potato arrived. Putting it down, the waitress advised me that my wife's soup would be following. I was about halfway through my meal as she passed us with two more baked potatoes for another table. Almost finished my meal, the soup finally arrived - along with appologies for the delay.The baked potato was packed with filling but frankly, was mildly warm rather than hot whereas my wife did say her soup was very hot (maybe it was thanks to the time under the heat lights). The salad accompanying it was poor and really only represented compliance with a menu description, certainly not adding to the value of the meal.A real disappointment which left me feeling that Debenhams have allowed their cafe to begin to sink to the depths of the old one which would be a real shame.
48 Opinions in 1 websites
The absolute charlatans don't except cash and refused to take cash which is illiegal in England. DOESN'T NOT ACCEPT OUR LEGAL TENDER. Good news though, so many other choices in brighton an hove now you can stroll in somewhere else. This place is a shadow of its former self since Mr Johnson sold up.
46 Opinions in 1 websites
I am being coming to this pub for 26 years and has always been a good community pub and dog friendly 10/10 staff very nice and friendly would recommend it
46 Opinions in 1 websites
Twice we have tried to eat hear in the last month and both times very negative visits. Asked for things on the menu to be told they dont have them or that they are closing soon so not making any more. Poor quality food when we did finally find something they have. Last visit they had just closed at 4.30pm I'm sure they used to be open later. Staff not really bothered about you or quite rude. Shame as it used to be ok here.
46 Opinions in 1 websites
Staff are really friendly and helpful. Food is good and served in a timely manner. Tables are always tidied as soon as customers leave. All in all a nice place to have a coffee, something to eat with friends or family.
46 Opinions in 1 websites
Just a flying visit for a takeaway coffee on a busy Saturday, but what a lovely team. 3 young people who were so friendly, welcoming and polite. Really lifted the place. Well done!
45 Opinions in 1 websites
Walked in felt like I was being a pain just order drinks Some customer service training is well needed here I’m afraid Hot chocolate tasted like dishwater coffee was basic like made at home
44 Opinions in 1 websites
This is our local Costa and we don't normally use a café so close to home, but it was raining, so we took a break and a coffee here. It is just as any Costa Coffee should be, predictable but reliable. They were cleaning even the ceiling lamps when we were there, so they must take cleanliness seriously, even though some tables needed to be cleared. Happy to come back again when it rains.
43 Opinions in 1 websites
I live here and go in occasionally for an iced bun and a cup of tea if I have time to kill. Yesterday I noticed how dirty and shabby everything was and how grumpy the staff were. Not at all welcoming. The place needs a good clean and a makeover. Out of interest I looked up their hygiene rating and it is 1.
43 Opinions in 1 websites
The food is good, what there is of it and some staff are really nice however most of them are rude. There is limited selection of food here and it is not dog friendly inside at all even if it is raining. Not a fan of this cafe. Would only recommend a coffee from here. Over priced as well
42 Opinions in 1 websites
Not sure why they have the adverts on TV for a place like this.. there is mo care to the food its just somewhere that's wants your money for very little in return..