Coffi Co in The Vale of Glamorgan

A very interesting place. Very atmospheric with amazing views over the promenade to the sea. The staff were good, we were directed to a screen to order and pay, ( I prefer old-fashioned people ), and the service was prompt and friendly. The restrooms could have used some attention, and as there were food handling gloves in the bin I suspect the staff were aware. Otherwise a lovely place for a drink and to watch the world go by.

Unable to order at 12:30pm as “too busy” despite being at less than 50% occupancy. Clearly badly managed if unable to staff a lunch service. Full of hungry unhappy customers. All style no substance.

Extremely slow service, drinks came ages after the food. If you are short staffed get more or don't operate!

Gorgeous cafe right on the sea front and the glass front saves you from the wind on a cold day.

It's always a risk with this place due to its hygiene rating be a two at the time of writing. They have a great location and excellent menu for food and drinks. It's a great place to stop by, but unfortunately, it had only a two hygiene rating. For how expensive it is too I would expect better hygiene rating and service. I eat here without knowing and not sure I'd return now which is a shame as it was nice food. Just be aware before ordering then realising like I did.

Don’t know what this place is supposed to be. Arrived thinking we’d get coffee and lunch (which is what the board shows at the entrance) only to be told it’s a pop up kitchen today and we’re serving massive burgers and Korean wings.

Update on this Coffi Co establishment. Since Food Standards have recently provided more details on their Scores on the Doors I was able to establish that their food hygiene rating was satisfactory. They were marked down on structural issues and attitude of management. However, for me food hygiene and safety are the most important so I feel 4 stars is a more accurate assessment of this establishment.

Delicious breakfast and coffee! 👌😋

Completely confused as to what this place is meant to be - which may sound strange but bear with me. Arrived for coffee and some lunch on a Saturday afternoon and told there was no space as they aren’t putting 2 people on a table of 6. Okay, fair enough. The way in which this was communicated made me and the person I was with feel a bit stupid, as there was no warm welcome - just “No sorry, no tables.” Upon walking outside to the covered terrace, there was a table of 2 so we took it. Ordered via the app which was fine. Latte arrived and it was TINY. For £4 odd for an oat latte with caramel, and £3 odd for an americano, I expected a bit more than an 8oz flat white cup. Foam had flavours of the crema from the espresso coming through which was stupidly under extracted and acidic. The door was constantly left open - even with staff coming and going, nobody seemed to close the door to the outside area allowing all the hot air from the heat lamps to leave instantly. The sheltered outside space was incredibly dusty (see photos) and the table rocked when pushed on one corner. A couple had 2 takeaway coffees and sat on a table of 2 next to us - despite the restaurant not having enough seats to accommodate people who wanted food. The water cups on the bar were plastic (despite being in a location that advertises itself as a bar, why do you not have some small glasses available?) and located next to a box of dirty dishes - meaning I had to ask where they were, again feeling like a nuisance to the staff. I just don’t get it. Service was sub par and felt like we were an annoyance being there, is this meant to be a coffee shop or a restaurant or a bistro or a bar ? It’s trying to be too much and the menu felt a bit all over the place too. Going from Katsu fries to filled yorkshire puddings? Cakes looked nice I will say, but overall I didn’t want to give anymore cash over to the business based on how the experience had been so far. Don’t get me started on the toilets - understand they are council owned but if they’re on your premises to the average customer they are part of your business. They look like they’re straight out of the films Trainspotting. Overall incredibly disappointing experience. Main gripe was that I was made to feel like I was an annoyance when i’m the one paying into the company.

Hot chocolate and biscuit was great, will try breakfast in the future as looks really good. I did come back and the food was great.

Another great place to eat in Penarth. Staff were so friendly and helpful. Beautiful setting

A really rude waitress coupled with a hygiene rating of two makes this establishment an avoidable encounter. I’ve never had such a hostile experience whilst trying to order a takeaway coffee. I was amused however to see that the sticker with the hygiene rating had been hidden at the bottom left of the entrance door out of shame. It’s currently peeling off. This sums up the sad state of affairs regarding this business.

Just called in for a coffee. Seen the giant Yorkshire Puddings. So had to have one. Roast beef so tender it melts in your mouth. Vegetables, gravy. Just awesome. Staff very polite and helpful.

Only had a hot chocolate, which was only just warm. Toilets were disgusting!!

Almost rude service and had to wait outside for my take-away coffee. While outside I found an almost hidden food hygiene report of just 2 on the sliding door. Not even the amazing views compensate for that 😔

Called in on a cold windy morning. Seated on the veranda for the nice views under the heat lamps. Ordered at the bar and drinks came first and then the food. The sausage baps were tasty but could have done with a bit more of the relish. The banana cake got the thumbs up.

Great location very expensive for what they offer. Ordered a pot of tea for two cost £6.15 fine but was served in to large mugs, no cutlery, packets of sugar and nowhere to put your tea bag. Just poor value for money.

After a lovely fresh beach walk with grandchildren and adult children, went for hot drink and cake. Paid £43 for 6 lukewarm drinks, hot chocolate and coffees and six cakes. Service poor, we had finished our lukewarm drinks before cakes arrived…. After I went back in and asked where our cakes were. Shocking drinks and service, no wonder the place was quiet…. Lesson learnt! 🤮

Great seafront coffee shop in a beautiful victorian building with large rooftop terrace. The views are lovely, plenty of tables and heaters, plus cover from the rain. Orders are taken either or at the bar. Good selection of hot drinks, alcohol, food and cakes. Always a nice atmosphere and good service and they offer takeaway Toilets available outside of the main building but very basic! Been coming here for a few years as it's local, but prices have noticeably increased and no longer feel that it's value for money which is a great shame.

Be careful when ordering - we were all ordering on the app today when we were asked by a server if we would like to order with them to save time. Upon paying we realised the prices were higher than the menu said. Asking the server they told us they had added a 7.5% service charge to all orders taken by a member of staff. We felt this was quite underhand as we were not told of this before and would have continued ordering via the app if we knew this was the case. The views are nice and the food is ok, but this left a bit of a sour taste today!

My meal when it arrived was only luke warm, my wife ordered poached eggs on toast but was served eggs on avocado and toast. Coffee was very good though.Toilets were very unpleasant. Very grubby could do with a complete refit.

Quite dirty. Food not very nice. Service ok. No wonder it has a food rating of 2 on the door. Wish I'd seen that before I went in. Shame, cause it could be a nice place.

Good food, quick service via their app. And a fab view!

Very unpleasant service which made our day worse, despite the wonderful weather and view. Poor higiene, tissue and cuttlery thrown on the table made the whole experience unsatisfying.

I was shocked that coffi co no longer has their own toilet and users of this popular cafe are expected to use the public toilet, which were dirty and not useable - they don’t even have hot running water. I will not be using this cafe in the future

Nice hot day, upper area very busy. Ordering food/drink very poorly organised. British 'stand in line' made it work at all. Food delivered to table, but drinks only to lower area outside the bar. Hence food delivered to table inside ten minutes, drinks brought out after twenty five minutes. No glass for my soft drink, out of a can (watched a previous order have a glass, but too fed up to argue.). Food actually quite good (large Yorkshire pudding with slow-cooked beef). Drinks pricey, and 7.5% service charge added. Would have denied this had I known beforehand how bad the drinks service was going to be. Somebody needs to sort out the organisation of the place, especially how the bar/drinks/ordering works.

Food and drinks were decent enough, but the service was shockingly awful - 25 minutes wait for a coffee. Tables were disgusting, asked for it to be cleaned and ended up doing it ourself (which we don’t mind doing, but, we shouldn’t have to clean up someone else’s mess). Hard to recommend it, cool building but the service needs an overhaul.

المكان صغير . و الدور العلوي لا يمكن ان تصعد العربيات لا يوجد مصعد

Good food and coffee and service, rather expensive though; £1 added to my bill for wanting my toast buttered and a compulsory 7.5% service charge that doesn't go to the servers! Not in a hurry to go back.

We had the vegetarian English breakfast, which was very nice. The chai latte with oat milk is delicious. Definitely try it out.

Very quiet but not surprising for a Tuesday lunchtime in September when it's damp and windy. Nicely surprised by the availability of Gluten Free options... anything with bread or wraps and where the wraps came with tortilla chips swapped out for chips as wasn't 100% sure they were gf Very tasty chicken hoisin wrap and a gf chicken and bacon

Visited here today for lunch and extremely disappointed. On arrival was told could only sit in if ordering hot food which luckily we was as it was pouring it down with rain and no seats outside so wouldn’t have had much choice otherwise. Ordered a halloumi and avacado wrap with sweet chilli sauce.. come with no sweet chilli sauce and very tasteless was not nice at all, then asked for the sweet chilli sauce and it was brought out looking and tasting quite watery and bland. Did not eat the wrap took two bites and left it. The falafel and hummus wrap was nice and so was the caramel milkshake. Hot chocolate brought in cardboard cup.. disappointing as sitting inside. Awful smell inside which not sure if it was the toilets or something else but smelt very bad! Expensive prices and service was disappointment, staff looked miserable and made no effort with good customer service or help. Was told to scan QR code for menu.. no food menu only pizza so had to go up to order anyway. A shame as come here before for coffee whilst in the area and enjoyed it so went back today looking forward to try the food too and all I can say is what a waste of a trip.. won’t be coming back again and don’t advise anyone else on paying the trip.

The view from the top seating area is lovely. Sadly the service and quality of food and drink doesn’t match this. Coffee served in cardboard cups doesn’t taste as good as it would in a china one. As food is served on china crockery, why can’t the coffee come in a choice of china or cardboard cups? Miserable waitress. Smashed avocado boring and tasteless. Sausage bap ok.

Music to loud. Food and coffee was very expensive

It's a lovely spot to have a coffee, especially on a sunny Sunday morning. The free WiFi is good, and it's a very dog-friendly place. But prices are very high, verging on the ludicrous (£3.60 for a black coffee in a paper cup), and service is efficient rather than welcoming.

Highly impressed by the variety and quality of baked goods offered by Coffi Co - we tried one of their cruffins and cookies. Both presented nicely and definitely hit the spot for an overcast afternoon by the coast. Can recommend cutlery for the cruffin if you wish to avoid a sticky mess with the filling inside.

Nice full breakfast but I’d say homemade beans are a waste of time, not as nice as Heinz or any tinned variety

Coffi Co is a gem! Great coffee and cozy atmosphere. Will definitely be back.

Nice staff and location, but so overpriced for less than average food. £15 for burger and chips: budget frozen beef burgers, and a chicken burger which was so overcooked it was barely chewable. Wouldn't recommend.

Hygiene rating of 2 displayed. Service was OK and the seating was comfortable. Coffee was served in take away cups which was disapointing. The food was reasonable although the beans weren't great but the sausages were really good. The bill was £45 which I thought was a bit steep for a medium and a large breakfast both with coffee and 2 x small bottles of water. I won't be rushing back.

We travelled to Penarth to have breakfast with views of the coast but was very disappointed to discover this place would not accept cash, unbelievable. Things happen for a reason, we walked 100 yards and discovered a quaint Italian restaurant Romeo’s which was amazing and accepted cash.

15 minute for an oat milk all latte which was dreadful.

Nice ciabatta and wrap lunch on a lovely sunny day, out on the top floor looking out over the bay. Great views and very decent lunch, but a little more shaded area would have been nice too.

Delicious milkshake, friendly staff, nice view

Amazing view, good place to grab a coffee.

Perfect for a morning breakfast and looks like evening drinkies

Worst place I've eaten in a long time. If I wasn't so hungry I would have returned the meal after the first bite. It was well cooked and decent presentation but in general those burgers your selling absolutely disgusting I had a few bites and took the rest home for my dog. And on top of that after my meal I noticed a smallprint saying 7% tax is added on to eat inside, if that is tip money, it wasn't deserved. Won't be returning here, not to eat food anyway. Foul food, shoddy inside, and overpriced. Honestly felt ripped off by going here, wish I gone to the chippy on the peir.

Have had plenty of breakfasts here on our Sunday walk and it never disappoints.

I have never had a problem with the drinks menu or the drinks received from coffee co, however if it is food you are after I definitely would not recommend. The Smashed Avocado comes with a sparing amount of avocado which seemed more like a processed avocado spread as opposed to freshly smashed avocado. One of the Veggie Lounge Breakfasts ordered took exceptionally long to arrive (4/5 of us had to start and had completely finished by the time the 5th breakfast arrived). A team member did apologise for the delay and informed of a fault in the kitchen and this apology was much appreciated. We then however noticed that the dish description when you order through the app stated that the Veggie Lounge Breakfast comes with halloumi so we kindly asked for this to be rectified. The team member then came back with a printed copy of the menu on which halloumi isn’t stated in the description so no halloumi was given. Having worked in hospitality myself, I would have thought the halloumi would’ve been given as a gesture of goodwill especially considering both the discrepancy between the online and printed menu (which we didn’t see as we were encouraged to order through the app) and the tremendous wait for the breakfast to come.

Fab place...coffee and cake wonderful.. service really good ..so nice to sit outside and look out at sea fantastic... superb weather and views......

Very difficult to order. Been told to download app, signup, look at menu on app and then pay on app provided you have setup payment gateway on phone. Cash was not being accepted. Atmosphere and views were excellent and so were the coffees...

We headed down to the pier for breakfast and decided to go to Coffi co. We sat at the top deck and ordered our breakfast. We sat near the top kitchen were we heard constant chat between the 2 lads who worked there and the odd swear word. They communicated via radio downstairs which is fine but please buy some earpieces as I don’t want to hear about other peoples orders. The breakfast however was good but a little over priced with the added tip as standard definitely put me off. Won’t be going back unfortunately

Great spot to capture the scenery whilst having a Biscoff Coffee.

Lovely place. Great views. Slowish service. Toilets absolutely bogging. Shameful infact. Wouldn't go back because of them. Even outside we could smell them.

It was a bit windy up top but good views.

We had 2 chicken with bacon and salad wraps and 2 half lagers . They were very nice too, great views from upstairs, and the bill was £26

Best food in a long time. And the staff are fantastic. See you soon

To be honest expected better. Daughter’s Caesar Salad was excellent but both husband and I had Welsh Rarebit with chips and slaw which was poor. Thin flabby bread and flavourless cheese rarebit. Took an age to come by which time I’d finished my coffee so asked for a glass of water which never arrived. All orders had to be done via app and yet they state 7.5% is automatically charged for service before you’ve even received any. We deducted this as felt it was awful to be charged for a service they weren’t providing seeing as we were ordering ourselves via app. Food eventually arrived that was only time we had contact with any member of staff. Coffee was good - shame about paper cup even when eating in though. Also despite ordering 3 meals only had 2 sets of cutlery provided and had to request a third. Shame too about dried up egg on table that hadn’t been cleaned. On way out noticed 2 star hygiene rating.

Reputation undeserved. £2.90 for a builders teabag in a paper cup despite order of earl grey. Not teapots even. Atmosphere dull. Tables cramped. ☹️

Good pub grub. Great sitting out area on roof. Stunning views. You buy a take away and carry it to the roof seating. Beer a selection of bland larger; not totally disappointing, but an area for improvement.

Came here today for coffee, requested an off menu white mocha. They delivered, and it was beautiful. Whilst there I saw the food menu which had me interested, I will update the review after that 😋

Poor poor service. We tried to order our food following the laboured instructions and it seems we failed in our test. When enquiring with staff they seemed completely lacking in any engagement and disinterested

When it comes to breakfast, my favorite meal from Coffi-Co is the smashed avocado with eggs. This dish is a perfect combination of fresh ingredients and rich flavors that leave me feeling energized and satisfied for the rest of the day. The smashed avocado is always perfectly ripe and paired with poached eggs, it creates a mouth-watering combination of flavors. The dish is typically served on whole grain toast , making it a healthy and filling option to start my day. Overall, the smashed avocado and eggs from Coffi-Co is my go-to breakfast meal that I always crave and recommend to anyone looking for a delicious and nutritious start to their day. Recommend 👍

I have been going to this place for years and, unfortunately, the service has slowly gotten worse. I went there yesterday and the service was terrible. The young lady who wore a platt was rude and unaccommodating. With people skills like that, she's in the wrong trade.

Views amazing, food amazing. Parking nearby. Vegetarian breakfast is outstanding. Thankfully, given the name, coffee is superb. Views over Bristol Channel. Go to for breakfast when in the area. Never had lunch there though.

Had a lovely breakfast, the beans were excellent, so were the sausage, Great place to enjoy the sea...

Such a lovely location. The staff were fantastic,friendly helpful and polite. We were exploring the area and this was a welcome break . We took our dog too and even he was given excellent service. We had cake and coffee which was delicious.Thank you for the warm up and friendly service.

Great location. Awful coffee in cardboard cups. They got our order wrong despite ordering on app.

Nice food, friendly staff and it's on a beautiful place with nice view to the sea

Great location high quality food and drinks with great presentation. Can never fault any of the coffi co stores

Met with friends for drinks really nice chai latte.

Sunday lunch time visit and managed to get a seat inside on a chilly day,nice to see proper physical menus are coming back, service was quick and polite I was ordering from the app but one of the waitresses asked if she could take my order which is much nicer than apps and qr codes, food and drink was served quickly and was lovely.

Bought two coffees and two cakes which came to £13.50, when I went to tap my card it instantly changed to £16.50. I hesitated and asked why it had gone up, the waiter had added a tip of 22% without even asking me. This is an extortionate tip as it is, but given I was told I couldn’t sit inside as I wasn’t ordering off the menu I wasn’t planning on tipping at all. It felt sneaky and underhanded. Banana bread was dry. Won’t be returning

As soon as we walked in, we should have picked up on the poor customer service and gone elsewhere. We were told that, unless we were eating food, we couldn’t sit indoors (in January!) and the person behind the counter pointed at the QR code to order and pay for our food. The ordering and payment was pretty laboured and the payment option included a “tip” amount. Really? We were doing everything ourselves!! As we were two couples we ordered our breakfast food separately but simultaneously. One order arrived promptly, the other one arrived some 15 mins later by which time our friends had finished theirs. Please can we revert to good old customer service when someone comes to your table with a smile and a greeting and physically takes your order? As for food and drink quality, we could only remember the bad bits: Drinks in paper cups rather than china; No real butter portions, only Flora; Cold poached eggs (if you’re pre-cooking batches and keeping them cool, remember to properly re-heat!); Cold home-made baked beans; Elements of the breakfast were good, but totally overshadowed by the negatives. An expensive and unfortunate choice of cafe/restaurant on our part, so we won’t be returning.

Please stop using disposable cups for every hot drink, even those served inside. Ruins the vibe and doesn't taste as nice in a place that specialises in selling hot drinks. There's got to be a place for an additional dishwasher on one of the three floors if that's what's required. Much smaller cafes manage and even if they're disposable, I can't imagine that the stacks and stacks of towering cups are good for the environment.

Nice food, nice building, the way things are ordered seems a bit chaotic, but staff are friendly enough. Having disposable cups for every hot drink really ruins the vibe in a place that specialises in selling hot drinks. Nowhere to stick teabags, wooden stirrers. Surely you can fit cups and saucers into a dishwasher? Or come up with some solution instead of one that's incredibly bad for the environment, even if they are disposable - towers of disposable cups everywhere. There's 100% got to be place for an additional dishwasher on one of the three floors. How do much smaller cafes manage? Nice place with a brilliant location, but it seems to be working against itself by being too rigid in the way things are done.

My husband and I visit Coffi co Penarth regularly during the week .Imagine our surprise when we rocked up on Saturday only to be told that as we only wanted a coffee and cake we would have to sit outside despite there being numerous tables available inside . Sorry Coffi and Co we won't be visiting again .

Great food and amazing location

Sit outside in January??? I don’t think so somehow! Terrible customer service with no apology at all. Told only lunch inside - the venue is called Coffi co? Despite there being room inside, we were advised food only inside (in a coffee shop???) which is...

We called in this morning for a cuppa. We were met by a very snotty little madam who could certainly do with a crash course in good customer service! We were told that as we were only drinking and not eating, we couldn't sit inside! I told her that there were no empty tables outside, so after she had checked this fact, she grudgingly gave us a tiny table inside, acting as though she was doing us an enormous favour! I would probably have ordered something to eat as well, but her rude manner made me feel that I didn't want to spend any money there! So her attitude lost you as a business, some custom. Not something that I'd imagine many businesses can afford! It wasn't a pleasant place to sit in after all that, as the place stunk of fat and frying, and was cold and draughty. Not the sort of establishment I like to frequent at all. Needless to say, we will certainly not be back, especially as there are other places to spend our money on the seafront with better staff and a nicer environment! Management take note!

Had lunch here and my friend and I both enjoyed it. Food was good enough and decently priced.

Myself and my wife went to have a coffee and sit inside the building as it was very cold outside. There was 8 tables free I sat down and I was approached by a member of staff saying are you eating or just drinking. I replied with just a coffee. She ordered us outside because we were only having a coffee spoke to us like naughty school children. We spend a lot of money in Coffi co as we go a number of times per week. I just so disgusted how we were spoken to and it’s not like it was busy at 3.30pm Sunday afternoon. Not good business to tell customers they can’t sit inside. You need customers for your business!! We will never return after being spoken to like that. I suggest that if people can’t sit inside for coffee you should have a sign saying so!!

My and I were going for a coffee at Coffi co in penarth, on a cold blustery day we went to sit inside for a coffee only to be told that if we were not eating we must sit outside, I laughed as there was...

Great coffee, good tasty food, fast friendly service, and awesome views. What is there not to love.

Great November morning outside in the sunshine

Lovely food with a beautiful view

My Wife and I popped by with our Toddler to meet some friends and grab some coffee. Although it was busy and seating was available inside, we managed to get a table to seat 6 (and a highchair) after a very short wait which was great. They have an large upper terrace as well as some seating down below. You will want to enjoy the view and sit outside. Ordering and payment is done via thier website which was easy and fast. Food and drink is brought straight to your table.

We’ve been many times, each of which was a very unpleasant experience, the only nice thing is the view. Their service is questionable, food is bland and expensive for what it is, while they put questionable and loud music on from 9am on a Sunday...

Enjoyed a warm welcome at Coffi. Ordered through the app like so many eateries these days. We had a chicken and avocado wrap which was freshly made and had plenty of filling. Good choice of teas and coffee. Would recommend for lunch.

Amazing white cake and existing views

We went here for breakfast and asked if we could eat on the top floor and told only if you come down and collect your own food. Then we were told quite abruptly that we could only eat inside if we were having breakfast which...

Great food, great coffee and an outstanding view 👌🏼

I can't say my visit got off to a good start. After my search for a menu proved fruitless, I went to the counter to ask for one...and was given a laminated piece of paper with not a whisper of a menu item or a...

Really disappointing visit. No menus other than by downloading on QR code. Service slow even though not particularly busy. Staff looked like they'd rather be anywhere than in work. Food took an age to arrive and was bland. Really disappointed as I have visited other Coffi Co locations and always had excellent experience. Lots of competitors in Penarth so need to up their game.

Good food and atmosphere in a lovely location. Bit expensive though.

Great food. Quick service. Tasty but my bun was dry. Don't like Scan only service. I'd never go if I was alone as I need a paper menu🤪

As many others have said there are no physical menus in this restaurant so to even see what you might want you MUST use the app. This is just not acceptable and we watched several potential customers come and go without ordering I guess it's...

Had eggs benedictine for brunch today , everything was good except the ham was a bit spars and quality was poor for the price !

Only a middle score, but only because we struggled with the online concept. We came onto the top terrace from the park and seeing nobody around and no menu on the table I went downstairs. There isn't a menu down there either, you gave to go online to look and order so I was asked to go back upstairs and order on my phone. Someone did come to us, but we'd sorted it online. I can't fault the friendliness of the staff or the quality of the coffee, but this isn't a place to visit if you want to pay cash or look at a physical menu. Good luck to them though and the place looks beautiful when it's lit up at night.

We stopped in at Coffi Co. today - 3 adults + 1 toddler. It was one of only two places open on the bank holiday and I wish we had gone to the other ones. Where to start?! 1) As others have mentioned, all the...