La Plage in Brighton and Hove

Not welcoming, no atmosphere, existing and long service… Too bad the view is beautiful To flee

We thought, let's stop here to enjoy a drink & a bite to eat with a beautiful sea view. Please trust me, it stops there!! We were shown to a table where we waited nearly an hour, and even had to go on the search for a menu as no one had brought one over. It seemed upon looking around that it was like organised chaos, lots of people all sat waiting and looking around for service. We finally ordered, and then it was another long wait to the drinks being brought out, and the food came out eventually after another long wait. The food was brought and left on the table with no knives and forks, and no serviettes or accompaniments offered. I had to get up and go on the search myself. There were no serviettes to hand, I had to ask. By the time I had got what we needed the food was cold. The food was of Iceland quality, not very nice at all. They automatically add a 10% service tip, trust me, they don't deserve a tip. You could see the waiters were all over the place, and didn't have a clue what they were doing. My husband ordered and paid for an extra drink just for himself and after waiting another 25 minutes for it, he got up and went into the bar to complain and got it himself. Don't let this place spoil your day, spend your money elsewhere and avoid like the PLAGUE!!!!!

Great Location, Nice Food. Busy as obviously is the seafront and many people was waiting to get a table which we don't regret as was a great time for us. Thanks Guys

Staff were so rude 😢 would avoid, made us feel so uncomfortable

We went in to have a snack and a drink. After being seated we waited for 25 mins for anyone to take our order, there was no luck, we decided to leave.

Great staff, tasty food and great location

We waited quite a long time until the service staff became aware that we were ready to order. Nevertheless, the two were very friendly. The food itself tasted good. The toilets were very dirty, the lights mostly didn't work and there was no toilet paper. The ambience outside is quite pleasant.

Very bad service, we were waiting for the order, the food for more than an hour. And when I refused it, they did not return me the 10% service charge

Great food and service was excellent besides they were short of staff as I was mentioned when we got there

Had to wait 30 minutes just to get our orders taken and they probably have the rudest bartender I’ve seen in a while

Really nice food , the sunset view amazing

OK so it's in a nice spot by the sea but that's where the positives end. Staff have no idea what they are doing, You have to pay when you order at the table, no bill given or offered. Beware they charge 10% service charge. Food is awful, still they must be keeping Iceland in business Expensive Just don't go here

I went to have a snack and it was perfect, the nachos were really good, nice music, the staff were very attentive. I loved it

this was SO BAD. we ordered a tea which came back luke warm twice with no spoon. when we asked for a spoon, we were provided a dessert spoon? it never got drank in the end due to its temperature. food took ages to come despite being microwaved rubbish. drinks served in plastic cups which go flying in the coastal wind. just avoid avoid avoid.

The location is truly remarkable for enjoying the sunset when visiting Brighton on a sunny day. The service provided was exceptional, and we believe it was the manager who skilfully recommended drinks and suggested places to explore around town during this vibrant Pride weekend.

We booked a bottomless brunch as advertised online beforehand for Saturday afternoon and paid for this prior to arriving. We had travelled 4 hours on the Friday for a fun weekend celebrating a friends birthday. On arrival we said to a waitress that we had a booking and she looked clueless. We were told to wait and then what appeared to be the manager came over and we also told him we had a booking and he said ‘have you actually’ which was very concerning and we reiterated we did and that we had paid £28pp upfront beforehand. About 5/10 minutes later we finally got seated on a table which was luckily big enough for our party of 6. We were given menus but nothing was explained about how the bottomless brunch worked (which is what usually happens at a bottomless brunch) The next challenge was ordering! Despite there being lots of staff (who were all very friendly and lovely) they were just totally clueless! Definitely summer temps that seriously need some more training. We managed to get our first drink after around 20 minutes and when that arrived we then had to wait for cups which also took a while after our drinks, everything was very delayed and slow. We then ordered our food and as part of the bottomless brunch you get 3 small plates each. We all ordered 3 plates each plus some extras, so in total there were 22 dishes. We were noticing that everyone around us who had arrived after us were receiving their food before us but we gave it the benefit of the doubt as ours was a large order and these were smaller orders. During this time we also noticed lots of other tables looking for waiting staff’s attention but the staff just seemed totally oblivious and lots of other customers seemed seriously frustrated, with some walking out before they’d even ordered or before their order came due to terribly slow service. This was a tell tale sign of how badly this brunch was going to be. There were at least 3 different tables wanting attention at one point and waiters were just chatting and shining cutlery obliviously! I couldn’t believe my eyes at their negligence and obliviousness. The brunch was supposed to be for 90 minutes and our booking began at 3 but we didn’t get our first drink until around 3.25. As time went on we managed to order more jugs of bottomless pimms which was great and came out timely. However it started to get later and later and we had somewhere else to be at 5/5.30 and despite chasing our food up multiple times we still hadn’t received it by 4.30! As it approached 5 we were extremely concerned as there was no sign of the food. We had only had breakfast and was counting on the food at the brunch and chose la plage to have our brunch at mainly because of the yummy food options! At this point we went in to complain to the manager as this was just not how a bottomless brunch works and without the food it’s encouraging binge drinking! We were shocked and extremely disappointed to find out that our food order had apparently never been put through!!!! We were offered a measly £6 refund each to which we were disgusted at and managed to push for a further £11 refund each. We did not think this was sufficient still as we had wasted 2 hours with no food!! We took our refund and had to go to Burger King across the road to spend it to get some food before we went to our next booking which was not how we had planned our day to go at all. We left feeling totally unsatisfied and disappointed as this was a main activity of our weekend to brighton which put a real downer on the trip and all our moods. We had so been looking forward to this brunch in the perfect location on the seafront but my advice to anyone would be to absolutely avoid and do NOT book bottomless brunch here as you’ll be totally disheartened. Advice to management is stop offering and advertising bottomless brunch when you clearly can’t fulfil it! Properly train your staff so they know what they’re doing and get them to prioritise customers needs, get this sorted and keep customers happy first before you even considering offering a bottomless brunch! The staff were all lovely and very friendly so not their fault but the place was just an absolute shambles and clearly cannot cope with a large volume of customers. Such a shame as it could be lovely

Håpløs service og ikke noe jeg vil anbefalle. Til og med øl serverte de "død" som springvann. Når vi påpekte dette måtte vi selv gå til baren for å få noe som kunne drikkes. Finn et annet sted om du skal ha mat eller drikke.

Great place to go for drinks/ food on the seafront! Amazing service, particularly from our server, Charlie. All staff are very friendly and always on hand to help 🙂

We came for the bottomless Brunch, was such amazing value for money! Kerry served us and she was amazing, quick and personalised service that made the experience so lovely. Will definitely be returning!

Had a lovely time here. The staff, particularly Charlie, were so friendly and welcoming. Great place for chilled drinks and some light food. Would definitely recommend!

We had quite a few issues related to our table and experience but the service was enough to recover from it

Great food, great drink, fab waitress service from liv!!

Had great service from Liv, will be coming back :)

Great Place, great staff especially Livvy made us so welcome !!!!

Paid £48 for 2x diet cokes, a strawberry daiquiri and 2x beers! Table service was adequate however we did feel forgotten about. We were awkwardly sat pretty much with another table and despite asking for a table for 4 we were left to figure out where to find 2 additional chairs from which the waitress “supposed” she could get one from inside. When asking for the bill she didn’t run through the orders and simply put up the card machine - so I paid it all to save the hassle. However I feel I either paid too much of additional orders that weren’t ours were put on the bill. However the receipt only showed how much I paid not what I was paying for.

Great time. Pimms was real pimms. Hot under the sun. Sexy bar. Bogs were nice enough

Great spot, nice pimms and some tasty ones

Amazing establishment. Would recommend to everyone!

Wonderful Pimms, good beer, great views

Good clean fun, nice seaside vibes. Great for stags and hens

What a lovely place. Stopped by with some friends and had a few drinks. The atmosphere and music were great. It was super busy when we arrived, but we were greeted with a smile and told we could sit anywhere we liked. The team looked very busy, but they all had a good attitude, and nothing seemed too much for them. They kept on smiling. Don't know why I didn't know about this place but I will definitely return with my friends for more drinks and maybe try the food next time.

Such an awful experience!! Very upsetting. Had to wait 25 minutes for drinks then 80 minutes for food an absolute joke!! The food was cold and dry. Food went to wrong table and then we had to wait another 20 minutes. Staff were rude and had no idea what was going on. Will never be going back and will never recommend anyone else going!!!

Great location but awful service. Took ages to get someone to take order and 20 mins later still not got our drinks. Staff don’t know what they are doing. Management just standing about. Really need to sort themselves out before the summer rush, but I expect from the location they will do well.

Stopped for a drink and light lunch, had food from 3 for £16 choices plus truffle fries (which I highly recommend). Akello served us, great service. Would come again.

Poor customer service, clueless staff not knowing what they have in stock. A long wait to be served but yet hardly anyone there. Very slow approach. Would not go back again, will stick to tea and biscuits at home in the future.

£7. Should I say something else?

Good location on the seafront but such a shame about the awful service. You'd think that charging over the odds for a very small selection of drinks and mediocre food, you'd at least get good service. But that's not the case. Ordering by QR code is full of pitfalls and is so long winded. The staff seem stressed and out of their depth and they simply don't know how to deal with customers. I won't be going there again as it was very disappointing.

Extremely bad service, we waited for more than an hour for our food, then offered us a refund and said we wouldn't get what we ordered. This is not good enough and I would definitely stay away from this place. We saw the manager and he didn't even apologies. If I could give a zero I would... Very bad experience here.. This place should be closed down.

You have to use a QR code to buy drinks! It's clunky and complicated. Front of house staff by the entrance to the seating area are rude, unhelpful and miserable. If you want a relaxing, hassle free afternoon drink, do not go here.

La Plage is a Brighton seafront bar where you can only order by use of QR Codes. The staff were not very helpful or friendly so we left, because we had no service at all. The staff just did not care, even other potential customers were not happy with the lack of service.

Had a lovely time staff Kia, Hannah, Dan and Hermione were very accommodating

Love Dan very good at serving the best waiter I’ve ever had!!! Give him a pay rise and make him CEO

5 of us went there for lunch on a Friday early afternoon, waited over 45 minutes for our food, asked the waiter to check and couple minutes later brought us 2 plates instead of 5, asked where the rest of it is and they said there was only these 2 on the ticket. They checked and found the rest of the orders, but still forgot one plate. We already spent 2 hours there waiting for our food and was still missing one plate. Finally got the last burger, all our food was cold by the way… Spent another 45 minutes waiting for the bill, had enough and went to the desk to pay and waited another 10 minutes to pay!

After waiting for 40 minutes for burgers (fast food) we asked if we could get our food soon. Then we were told that we would have to wait 15-20 more minutes. Then we decided to cancel our food and leave. The restaurant was not busy. The way to order was also confusing since you could order drinks from their app but not any meals.

Well what can I say our cocktail jug was still awaited 40 mins after order despite several requests where it was and a ponytailed guy on the front desk who was rude, had no customer service skills and constantly yawned. Customer service skills go a long way and how you respond to them goes a long way to repeat business. To be told they had no jugs after chasing once again and no one bothered to bring us cocktails in glasses instead sums it up. When we eventually went to get our cocktail from the bar it was so lacking in alcohol it was untrue, £30 for fruit juice is a rip off so we had no choice but to return it. I would like to think it was a bad day but sadly too many others complained too, so something was clearly amiss. Front of house staff and their customer service skills are paramount bit severely lacking in this place

Really impressed with our breakfast here. Fabulous seafront location and better than expected breakfast. Full English and avocado on toast w poached eggs and halloumi. Slightly slow service but excellent location didn’t matter.

Arrived to Brighton from London. Not expecting the world but some basic customer service standards - disappointed. The best thing about this place is the music. Lemon and lime lemonade icy cold and refreshing but the tasty burger was sort of dumped in my face by the waitress who is perhaps just a bit too hot and tired to work today and can’t be asked :D half of the menu not available at 4pm.

awful! waited 45 mins for a chicken burger and chips- chips were cold and the burger was literally a fat chicken breast in a bun- impossible to eat. No onions…. which we were told only when delivered, how do they have no onions ! people next to us didn’t get food at same time so the lady had to wait ten mins minimum for her burger. really poor service. really poor food.

Ordered & tipped well before food menu closed, did not receive anything for half an hour. Finally received a drink and was then informed they completely forgot our food after the kitchen was closed. Poor service and kitchen, believe the reviews

Had booked to meet friends at La Plage for lunch on the Friday of Jubilee weekend, they'd been to the aquarium and I'd been looking for somewhere with a great location... La Plage has that... BUT... it is a QR code ordering system which is very slow and complicated, we waited 90 minutes for food which didn't arrive together. The serving staff were doing their best but I assume there was some problem in the kitchen... about three quarters of the small menu wasn't available, also many drinks weren't available (neither still or sparkling water was available?)... it was all very underwhelming. The food was fine... deep fried and totally uninspired but fine... It didn't show Brighton eateries in the best light, I was hoping to impress with lovely Brighton style hospitality and relaxed loveliness but it just felt amateur, random and ultimately a bit rubbish...

Visited here on Bank Holiday Friday. We sat outside and ordered food and drinks - it took almost an hour just for our drinks to arrive but it was a bank holiday so to be expected to a certain degree. However the food is awful. 4 calamari rings for £7.95 which were tasteless. ‘Cheesy’ chips that were covered in fake cheese sauce which congealed in the sun. Bad quality burgers. We were very disappointed. We complained and received a refund for the chips and one calamari but actually had you not been made to pay via the app before you ordered I would have refused to pay for any of the food. Will not be returning and would recommend to anyone else that you find somewhere else, especially if you are buying food.

This place reminded me of why I broke up with my Ex who hated to shower

Staff is inattentive, takes over 20 mins to get a drink and when it arrives it’s in a glass with lipstick stains. Disappointed

We’ve been waiting over half an hour for a cider and a gin spritz… they tried to give us another tables drinks in the meantime on two separate occasions. Severely incompetent staff.

Not the best menu has a few beers on but in reality on my visit they had limited beers Also had a portion of chips and was told they have no vinegar Really? At a beach front diner very poor

Really nice place to eat. The food and atmosphere was really good. Shame the QR site crashed though.

Went for a quick lunch during the weekend. The service was not really good. It took around 45 minutes for them to serve our burgers. My friend ordered a vegan burger and after 45 minutes waiting they said they didn't have any left so the returned her money and give her a plate of nachos instead. Money / quality you can get a better burger in McDonald for less money.

Beautifully located bar, serving food, just on the beach. The terrace at La Plage was well thought out and lovely if you wanted to stop for a drink. Unfortunately it's plagued by flies, so all our drinks ended up with tiny flies entering the drinks. Other tables covered theirs with masks. On visiting it clearly had been a busy day, lots of items on the food menu and drinks (wine) were unavailable. Staff were friendly and helpful. Food wise, I wouldn't recommend. Basic at best, some friends food was luke warm. If the flies weren't a problem, 4 stars. If the food were Wetherspoon standard, 5 stars - just down to the location and setting.

Slow to no existent service. Waited over an hour for our food and they got our order wrong. Did not get cutlery or serviettes.

Over priced long wait. Do not spend your money.

Well, it's a bar. My friend ordered a drink which came with a free dead spider (which was quickly rectified) and I had a beer. Nice staff, nothing to complain about. Other than the free wildlife.

Good food and friendly helpful staff. A little pricey but to be expected given the excellent location

You need to order with you phone on a website. Unfortunately, the website doesn't work correctly and the staff don't want to help you... Too bad.

No stock, flat beer - tequila shot with no fruit or salt. Poor and expensive

Outstanding service from EMILY. Third day in a row we stopped for drinks and snacks at Le Plage, which is now our beachside bar of choice. Delicious drinks and snacks and Emily has been reliably helpful, cheery and welcoming on every occasion even finding us a table in the shade every time. This is what great service looks like!

Terrible experience. On Friday afternoon we had a drink and my friend went to the ladies. She was warned it was dark but it was pitch black. She fell down a step, the staff ignored her fall she cut her foot badly. She asked for a bandage they had no first aid kit only flimsy blue plasters. Disgusting and the Manager did not come to help.

This place is a disgrace. Half an hour extra to pay a bill .The card machines not working. Was asked to wait even longer offered all my cash ,but was short of total not accepted. Had verble abuse from a sercurity guard. To be honest the food was good. This episode ruined my day minus 1 would be more appropriate.

Staff helpful, location great, just by the beach. Food average, toilets not great.

Seamed to be app only. WiFi code didn't work so couldn't download QR scanner on my new phone. So left. Saw other older people leave unserved, who may not be tech savy

vegan option was OK, need more lighting to toilets otherwise all covid measures taken

Half an hour after ordering food, we were told the kitchen is closed. We were also told this would be refunded, but it never happened after contacting them twice.

Rude and unecessarily aggressive staff. First we were accused of not paying for our drinks, so we showed them our app receipt and left us alone. Then a couple of us stood up to let a friend get out to go to the toilet, and we were told to sit down otherwise we'd be kicked out.

Great location, food not the best

This place is such a disappointment. We ordered at 17h15 and did not have our order before 18h06. We have been told that our order will come in the next 5 minutes many times but it never arrived at the given time. People who arrived 10 minutes after us were served before us. The team were very slow and seemed not to care. We nearly lost our train. This is unbelievable. I would not recommend this place to anyone.

Worst service. Had to wait for an hour for food even on less busy times

Definitely one of the worse places I’ve been to. They decided to tell us more than half of their menu was not available only after we queued for 30 mins. Writers and bouncers have been incredibly rude to all of us. Service very slow. I cannot find anything good about my experience here, apart from location.

They asked for money before bringing the food. We visited today and it was pretty busy but asking for money before eating it's not very come back service. Don't recommend.

Overpriced low quality food, plates got cutlery marks. Drinks arrived in dirty stained plastic glasses.

La Plage … is that french for avoid this place like the plague? Because I wish I did. Would you like an overpriced Aperol Spritz that would leave Oliver saying please sir could I have so more? Well this is the place for you. We ordered food and then an hour later we were told our order wasn’t even with the kitchen and the kitchen was closed. The only thing going for this place is the view of the sea, which is where this entire restaurant should go. Will not return.

came here on Friday to celebrate a friends birthday and was absolutely overwhelmed by the fantastic service we received from Davey, they were absolutely brilliant and so eager to help with any requests we had (eg bringing a cake out) Such a lovely atmosphere at this place and the staff take it to the next level, not to mention the drinks and food were delicious! Thanks Davey!

Booked specifically for food, arrived sat down and ordered drinks, asked for food menu and was told that they ran out of food and not serving food, asked to order takeaway to table and still order drinks and they refused, would've been nice to have been told 🙃

Fab location with great views of both piers in the sunset.

Been here all afternoon for drinks with friends. Great atmosphere and service. Would highly recommend.

Great views, drinks and food. Perfect for a chill day out on Brighton beach.

Was walked nicely to the table, sat down, got asked to order via app. Ordered drinks after which the bouncer comes asking for IDs and my boyfriend didn’t have one so we were told we cannot stay. With all due respect to the policy this should have been done before we were walked to the table. Ruined my mood but maybe for good as the place was full of rowdy crowd anyway. Definitely not trying this again.