Based on 155 opinions finded in 2 websites
Based on 155 opinions finded in 2 websites
Nº 1613 in 1872 in Brighton and Hove
Nº 301 of 328 Other cuisines in Brighton and Hove
Opinions
The gentleman working in the kiosk (i believe he may be irish but I may be wrong) provided excellent customer service and it really set me up for a good day. He is wonderfully welcoming and friendly. Keep up the great work!
Matthew P Niemann . 2024-11-29
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Be aware that the prices on board inside the cafe (not sure about the stand) are not up to date. Large latte was £4.60 instead of £4.20 I know it's just 40p difference but they should have informed people before they pay.
Marta Strejczyk . 2024-11-18
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I'm very happy when visiting the FCB. A great team led by Neville, that always makes you feel happy when visiting them. They make the best coffee and have a great selection of quality pastries to accompany it.
Ashley Roofe . 2024-10-10
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I always try to have a coffee from here when I'm travelling to and from Brighton. I just had a very nice flat white to take away. It was just the right temperature and the staff member serving me was very friendly
Catherine Holmes . 2024-10-02
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Always grab my coffee here before a train journey and it’s genuinely really good considering it’s a little train station coffee kiosk! The service is a cut above the rest too. Again, you wouldn’t expect it from somewhere like this but the staff (especially the older chap - could be the owner as he’s there all the time) are SO friendly. They really cheer up people’s days and it’s lovely to see. Definitely recommend.
C . 2024-09-08
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Always grab my coffee here before a train journey and it’s genuinely really good considering it’s a little train station coffee kiosk! The service is a cut above the rest too. Again, you wouldn’t expect it from somewhere like this but the staff (especially the older chap - could be the owner as he’s there all the time) are SO friendly. They really cheer up people’s days and it’s lovely to see. Definitely recommend.
C . 2024-09-08
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On the station concourse and open early (before 7am) evening on Saturday. The coffee was decent and a very tasty sizeable pain au raisin, did me me just fine for a light breakfast to take on the train. Service was friendly.
Mike Fox . 2024-09-03
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On the station concourse and open early (before 7am) evening on Saturday. The coffee was decent and a very tasty sizeable pain au raisin, did me me just fine for a light breakfast to take on the train. Service was friendly.
Mike Fox . 2024-09-03
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I love this shop and the iced drinks options! The crew is very nice and kind, always starting a nice chat! It’s my first stop on my weekly commute
Brunna Tálamo . 2024-08-14
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Try the chai, definitely the best i’ve ever had.
Manu . 2024-08-07
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Well, bought a small cup of espresso for£2.8 Definitely not worth the price because the size of the cup is really small. The shop owner is friendly, but the price is kind of a scam. If you want to buy it, asking the size of the cup at the first place it’s really recommended.
RANDOM X . 2024-07-25
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My iced Mocha was genuinely the best coffee I’ve ever had. Martha who served me was so so chatty, genuinely wanted to hear about my day and wanted to help with my order to give me the best coffee suited to me possible. She was extremely knowledgeable about every product and was so kind. Even with all that the service managed to be super fast and she was multitasking with a huge queue while she was all alone and still managed to provide amazing customer service and a massive gorgeous smile while she was at it. I will definitely be back - this girl needs a pay rise!!
Lyla . 2024-07-24
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A most excellent station snack / coffee spot . Their almond croissants are delicious, almost cake like ! ❤️
Elliott Makin . 2024-06-25
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The staff was very friendly! Highly recommend latte with 1 sugar🫶🏻
Jae Liang . 2024-06-16
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After conducting zoom interview I was invited in for a trial shift for a minimum wage position here. Because I arrived at 7:10 instead of 7:00 the manager, neville, refused to shake my hand and to coduct the trial shift. I've never experienced something so ridiculous in my whole time in hospitality. What an absolute joke and a waste of time. I truly feel sorry for anyone who works there.
Lychee 123 . 2024-06-12
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I've had coffee here for three days now. All have been to my expectations on asking for a stronger hotter coffee. They make it very quickly and both people who have served me have been friendly.
Paul Pavlinovich . 2024-05-25
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Lisa the barista is really friendly and always makes my coffee spot on, it’s really nice to see a smiling face when everyone can be so grumpy! Makes my day everytime. Great coffee and snacks. Highly recommended.
Eddy Frater . 2024-05-24
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Mikheala was amazing (definitely spelt her name wrong) super informed about coffee and alternative milks would come back again specifically for her great customer service
Simon Biu . 2024-05-19
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Dirty coffee. I ordered an iced Americano and found something wrong with the water; it was not pure and full of visible small dirt 🤢.
Wael A . 2024-05-19
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Literally the best oat flat white I've had in Brighton.
Laura Chester . 2024-04-05
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£3.55 for a very small, I mean minuscule, flat white. Sorry, but I won’t be back! It wasn’t even that nice either. 2 stars for the friendly staff who smile as they take payment…
Paul Moran . 2024-03-26
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The coffee is usually way too hot. It takes 20 mins before it's cool enough to take a sip. Coffee itself is good though.
Harry Hennah . 2024-03-12
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Loved the sproud milk in my vegan hot choc! And the recyclable cups actually function as well as any other cup which is a plus.
K P . 2024-01-08
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I recently visited FCB in the station and had a delightful experience. Not only was the coffee they served absolutely delicious, but the customer service provided by Sarah was exceptional. She greeted me with a warm smile and made me feel incredibly welcome. The combination of Sarah's lovely personality and the shop's fantastic coffee made my visit truly enjoyable. I highly recommend stopping by this coffee shop for a delightful cup of coffee and a welcoming atmosphere.
m.obaida marawi . 2023-11-30
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Nice, quiet atmosphere, good coffee, and the pastries are amazing as they are from my favourite place. The only problem is that the closing hours on the site don't much the reality.
Bogdan Nechifor . 2023-11-21
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Horrific service! I've been a few times and had average service, average coffee, I stopped going for a while after I got food poisioning from their vegan sausage roll. Decided to give it another go, just ordering a coffee and was YELLED at in front of a crowd of people for not having cash, in a train station, in 2023?!!! The (irish?) older man on the till yelled at me several times because I was paying by card. One of the buttons on their card machine was jammed so I couldn't enter my pin and instead of allowing me to use their second card reader or go to the cash machine he caused a scene and I left without my coffee.
Carla De Azevedo . 2023-11-11
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Lots of undeserved negative reviews here! I often stop at FCB when travelling or even just passing through the station. The team are always so cheery and friendly at all times of day. They're also pretty quick considering how busy it gets - be specific when you order (ie. dairy milk, oat milk, sugar) and you'll be on your way. It's a godsend for being open so early and later than many coffee shops nearby. Great variety of pastries on offer throughout the day (Real Patisserie if I'm not mistaken), if not a little pricey when you're on the go, but where isn't these days? Coffee quality varies sometimes in terms of temperature, but it's the best quality coffee I've ever had from a railway concession.
Sammy Paget . 2023-11-05
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Always lovely coffee and great service from the happiest of men I’ve met. He always brightens up my day. Thank you.
Daniel Hattam . 2023-10-25
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Sadly a very rude girl working behind the counter. When we got in we were not told the cafe would close less than 10 minutes later (and 3pm on a Friday afternoon seems odd..) The girl working behind the counter very rudely announced she was closing and wanted everyone out in a matter of seconds. An unpleasant experience and would not recommend this place
Marcella M . 2023-10-06
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The coffee is really good, but 4.85 for a medium latte. Overpriced.
Jack Oakley . 2023-09-23
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It is an excellent place to stay for killing time, but the coffee IMO is so-so.
N C . 2023-08-27
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Weak Three cups, americano, large and small latte, all weak.
Luke Perkin . 2023-08-06
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I was disappointed in the service I received today. I queued up for 10 minutes. There was only one gentleman serving at the time and another women behind the till on an iPad. When I got to the till the gentleman stated they had ran out of the drink I wanted. I asked politely for an alternative and the man replied rudely “ whatsoevers on the menu other than that” I informed the rude gentleman to place a sign up for customers to let them know they had ran out so not to waste people’s time. Poor customer service wouldn’t recommend and won’t be going back!
Z8850XDcheryls . 2023-07-28
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It was nice and quiet on the last visit and there were plenty of things to get there.
Prairie Apron . 2022-04-26
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Exceptional coffee. The best I've ever tasted.
Robert Hoare . 2022-04-06
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Good coffee. Love the vegan croissants. Quite pricey & they do sometimes forget to add the syrup to my latte
David Holmes . 2022-04-06
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Staff is not trained to make coffee.
Marc Lucchin . 2022-04-03
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This place is easy to miss but the staff are always pleasant and happy. This may seem like an insignificant thing but in todays post covid world it is very hard to stay nice. The coffee is always good but the only reason I stop here is for the Bacon bap. Shhhhhhhhhhh. It’s not a bap but rather a fresh ciabatta roll that is warm and has a very audible crunch on every bite. It has become the highlight of my day, some days 😉. No skimpy rashers on this bad boy and the sauce……..well you get to add your own . Keep it up bean staff!
GrandTour52441879782 . 2022-03-28
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Nice coffee but they sell yesterday’s pastries early in the morning for the full price - yuck. I keep falling for it but I’ll go elsewhere now for my coffee when I catch the early train.
Sophie Furneaux . 2022-03-25
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Service and price were OK - fast and quick which is as it should be if you are at a station and have a train to catch - they have a captive audience - I pass through here on very few occasions Not all staff were wearing masks or face guards and in January 2022 - whilst not a legal obligation but if dealing with the public and food/drinks of which all are not sealed - I feel is important - covid is has not gone away Management need to check
ANN LIGHT . 2022-02-08
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Always had good experiences here but just been served at the Kiosk by the rudest girl. I asked for a cappuccino but not too much froth. Some shops call that a “wet cappuccino” Received a lecture that this was called a latte. It’s not otherwise I’d ask for a latte? Doesn’t it occur to her that what she makes may not be exactly the same as another person or place and her customer may just have drunk a thousand of them before? I’m guessing knocking out coffees all day long can’t be fun but giving the customer what they ask for and smiling while you do so might just be the one piece of job satisfaction to be had.
Tim Harrison . 2022-01-30
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Coffee from here. Struggled to drink it that bad.
George Pink . 2022-01-13
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The best flat white I've had in a while. In my experience sometimes circumstances affect (effect or affect, always get it wrong) your appreciation of food and/or drink. A few examples if you may...It's a hot sunny day and you enjoy a cold larger in the garden. You burn a lot of energy climbing a mountain and then enjoy a big dinner after. I feel like today was one of those days. I finished working through the night and boarded my train from Croydon to Lewes setting my alarm so I don't miss my stop. I woke up before my alarm to an announcement that the next stop was in fact Barnham, the destination of the train having changed whilst I was fast asleep. I travel all the way to Barnham to get a train all the way back towards Brighton, literally a complete waste of life. However, the flat white from FCB lifted my spirits. The temperature was quite perfect, the consistency almost creamy. Thank you FCB.
Danny Boy . 2022-01-03
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Asked for black coffee. Got a white. Was on the train by the time I found out so couldn't swap it
Ben Logan . 2021-05-02
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Religious about my early morning walks. One of the few places open serving Joe 24 hours. Great customer service. Decent coffee too. My new stop whenever I'm down to Brighton.
Dan Fidler . 2021-04-22
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I've used this place on 3 occasions. The first they got my order wrong and put milk in my coffee (my train was about to leave so I had no time to get a replacement). The second time they got my order correct but when I finished my coffee I removed the lid to see an empty plastic straw wrapper inside. The third time, I had a soy latte. There were strange lumps in the bottom of the coffee. Consistently awful. I will not go here again, especially as there are plenty of other businesses near by, serving much better coffee.
Louise Cooper . 2021-01-22
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Every time I’m in Brighton I get a coffee here on arrival and one on the way home for the journey. Warm friendly service makes me feel like a regular. Great choice of vegan snacks, and good coffee. But mostly I love the service.
Dave Chapman . 2020-11-22
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Grab a coffee here on most of our regular journeys from Brighton station. Friendly and good coffee.
Chris . 2020-11-09
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Had a lovely exchange with the person working today, cappuccino was great.
Vykkye Annets . 2020-10-26
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I just visited this kiosk for some last minute food and I’m absolutely delighted. Matt served me and couldn’t have been more friendly and helpful. His product knowledge was fantastic, and selected some fantastic suggestions. He had such a positive attitude and was simply marvellous. He’s an asset to your company! Please pass on our thanks and comments to Matt. The food is fantastic and we’ll be sure to return. Thank you again Matt! :)
Bianca1687 . 2020-09-06
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The espresso tastes horrid and is over-priced. What a waste of money, space and time. An opportunistic business in a prime location
crisl12121212 . 2020-07-25
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Very friendly staff, great latte and the vegan sausage roll was surprisingly nice
Stef London . 2020-06-12
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I decided to visit PCB from all the other competitors whilst waiting for my train. The lady serving me was very hasty and not that attentive and friendly as you would expect from good customer service - there wasn’t a queue so I couldn’t justify her hasting. I asked for my small coffee to be taken away instead when it arrived and to my disappointment I was given a small cup with less than half of the coffee to fill it; I literally finished it within 3 sips which was absolutely NOT worth it.
ruksanab95 . 2020-03-05
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The staff is super nice and they have delicious Nutella-Croissants. 🤤
Diane . 2020-02-23
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There was a new guy on the stand on Saturday - he passed me off to I think his manager (had a lil' beanie on) this dude did such a fantastic job it deserves a shout out. Me and my flatmates are super grateful thanks for being such a good dude!
Edward Hornsby . 2020-02-18
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Ok, not the cheapest, but staff are always very interactive and when you use them on a regular basis not only do they ask after you but remember your requirements. Cappuccino is good and it’s nice to have staff that engage. Turnaround time normally pretty good for this busy station.
956adriann . 2019-12-23
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Good coffee and friendly staff. Even when they are busy always give an acknowledgement and feel welcoming. Makes being in Brighton Starion a bit nicer.
Paul Briggs . 2019-12-07
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£2.70 for a cup of muddy water!! Brighton, I really expected more of you, even in a station!
Chiara Wilding de Miranda . 2019-11-16
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I paid £3 for a small hot chocolate! If only it had tasted nice, but rather than tasting like chocolate it tastes like soap. The only redeeeming quality is that it's a warm drink and it's freezing outside. Very disappointed as it looks like a nice little stall. I could go to Marks & Spencer and get an incredible regular hot chocolate with sprinkles, syrup and whipped cream for 80p more. Not risking this place again.
S RN . 2019-11-15
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I never bother with online reviews, In just take my business elsewhere, but just had to say something. Surly staff, chatting more to each other than us, ignored request for extra shot (didn't find out until on train) but charged us anyway. Cappuccino had zero coffee in it - just milk. Avoid!
Neil S . 2019-11-05
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One of the most deliciously flavoursome hot chocolates I've ever had, just a pity that it wasn't filled to the top. Really amazing flavour though
Poppie Dryer . 2019-09-05
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Always great coffee and Nev and his team are always friendly and welcoming.
Jennifer S . 2019-08-31
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Lovely coffee! Great that they don't charge extra for non-dairy milks. We'll priced too as my medium coffee in my own cup was £2.80. Also, they do a vegan sausage bap which I wasn't expecting to see in the station, and thst was a decent price at £3.20. Really friendly staff too both times I visited :)
Catriona Brook . 2019-08-27
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Ideal place if you like overpriced coffee that is heated so minimally it may have been sat on the side for half an hour rather than made fresh.
sbrighton1 . 2019-08-25
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Coffee and tea is good if overpriced however it’s the staff here that crack me up - always happy with each other but whenever I come to order anything they huff and puff and are dismissive of my very presence. I actually think this is a bit funny if odd way to carry on.
Paulybot . 2019-07-26
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how the hell can you justify charging £1.50 for a can of Diet Coke...…...I dread to think what your mark up is
Colin L . 2019-06-28
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Ignorant "Computer says no" moment by staff! I understand why a medium americano is 50p more expensive than a double espresso. It's the same volume of coffee but the cup is likely more costly to buy and Co.es with a plastic lid. But if I bring my own cup, and want a double espresso with a dash of hot water I don't think I should have to pay 50p extra! 50p for what? 50cl of hot water? It's about 50p to heat a letre of water so that's about 1000% mark up! Where's the insensitive to bring a cup and reduce waste? Where's the logic or customer care? It's OK though, thay have two serving hatches so I got my water from the other one.
655jamiei . 2019-06-03
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I asked how much was hot water and most places will kindly offer it to me for free or at a lesser charge than a cup of tea. Not this place. I still can't believe I paid 1.90£ for hot water. Haha
Snowmentears . 2019-05-28
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Worst takeaway coffee I've had, even with the generous rail staff discount it's still disappointing. Burnt beans and generally unpleasant taste.
Barnaby Nash . 2019-05-27
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I've been here many times, the location of this place is perfect, the coffee is fine, but the staff makes you feel it's a punishment for them to be there..
gerranek . 2019-05-11
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Stopped in here whilst waiting for the train back home. Nice ambiance, great cakes and coffee and pleasent people working there. Simply, they have it right!
Mike F . 2019-04-27
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The managers should find better people since the girls not only are extremely rude but also you can stand for minutes in front of the kiosk and they don't care about you! Also me and my wife took two large latte and the milk was cold! Not fairly warm or something else, cold, we wanted a refund but we were already on the train when we had the first sip. The company is not bad so i will go to the shop and not kiosk anymore, what a joke.
susanfN3240XG . 2019-04-24
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Nice coffee but tiny, over priced. Girls in the kiosk more interested in their conversation than actually serving customers. Won’t be returning.
PewPewPew94 . 2019-04-13
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Grim. Got this coffee free with a voucher, but I still feel ripped off. Tastes like cleaning fluid
Ross S . 2019-02-19
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The FCB shop (at the side of the station - not the kiosk on the concourse) is a nice space with free WiFi. The coffee is good and the sandwich I had was also very good. The customer service was friendly, professional and helpful. I will certainly enjoy returning!
John_C_Ldn . 2019-02-09
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£2.80 for the worlds smallest, not to mention cold Flat White. Pointless cup of coffee. Complete rip off, save yourself the time and effort and find a more reputable coffee shop in town.
JohnnyGins . 2018-10-29
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To be a dedicated shop, they need to facilitate to their baristas a focus training. Coffee is to hot, milk burnt. Fast servive but poor quality. My latte was so wet and the syrup which is charged by 50p extra is not flavoured enough. Welcome to Brighton station!
Aarón Nagaí Pérez León . 2018-09-25
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Disgusting inedible bacon sandwich. Went straight in the bin. Coffee average, not great.
Nigel Summers . 2018-07-17
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My girlfriend and I stopped here to grab some brunch for the train journey. She had the bacon roll and I decided to go for the sun dried tomato and hummus baguette. We sat down and I opened the bag to find a small roll, barely any fillings, I took it back and asked if that was supposed to be the baguette. They informed me it was. I asked for a refund and got a sandwich from m&s; instead. The look on the faces from the two girls serving was disgust and attitude. Appalling food and service.
Yottabites . 2018-06-03
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Good coffee, but I wish they'd stop using two coffee cups at a time. The coffee isn't that hot and, if it is, get some cardboard sleeves. It's so incredibly wasteful.
L Comps . 2018-04-30
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It is not the place to go for hot chocolate.
Katy H. . 2017-04-27
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Worst "real" coffee I have had in a few years. Can only think the quantity and quality of bean is low and the milk poor plus amazingly the assistant cant operate the machines. Could have brought it back and complained but like others I was on the train by the time I tried it.
dezzer . 2017-04-16
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Great coffee every day and smiling friendly staff early till late..they remember my order...love it!
373tomw . 2017-04-14
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Lovely friendly girl with blonde hair. All bubbly and chatty. Makes a nice change to see a friendly face. She made a cracking cup of coffee too! Latte at its best!
MissyK68 . 2016-10-18
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I was in a bit of a rush to get my train in 5/6 minutes having bought my ticket. I approached the counter. Said hi, was greeted by 2 girls/women. I ordered an orange juice. The lady got this out of the fridge for me. Just as she was putting it through, I said I'm sorry to be a pain, (I know how annoying this working in customer service myself, but hey, worse things can happen) & apologised & asked to change this to a water. Instead of a polite 'sure, no problem, I havnt put it through yet (she clearly hadn't) I was greeted with a sarcastic eye roll, no communication and a water dumped in front of me, and a fridge door slam. Then a card machine was pointed at me. I entered my number and said thanks. No reply. I said again loudly yes THANK YOU VERY MUCH. Nothing.
Jodie H . 2016-09-14
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convenient for when you have 5 mins to spare before getting on the train but I would recommend getting coffee elsewhere if you like to be able to taste proper coffee rather than a burned black juice. Points for convenience though!
Anna S . 2016-06-17
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Super friendly people, generous loyalty scheme (free coffee and pastry every 10 coffees) and tasty coffee!
Dave Bailey . 2016-06-05
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Just because it's artisan does not mean it's good. It must be the worst latte ever. Not milky strong bitter taste leaving horrible taste in mouth. After drinking coffee in every established in uk France and Australia. Cannot recommend this place.
lordmemsi . 2016-05-18
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Grabbed a cappuccino & tea before boarding train to London and whilst the coffee was nice, the woman serving it clearly didn't want to be there! My partner ordered a tea and when enquiring about size she just pointed at the cups stacked against the window and sarcastically said small, medium or large. When I asked for a cappuccino with no chocolate on top she looked at me like cappuccinos never come with chocolate! She then chose not to pass this info on to the maker of my drink so my partner had to shout across to tell him! She asked how many sugars for my cappuccino, (which I actually liked as we had our hands full with bags at the time), however when she attempted to use the sugar bottle couldn't, she then sighed and threw half the sugar in the bin and decided to use a spoon instead - the old fashioned way! Why she felt the need to throw half of the sugar away I don't know! She then put my drink on the counter - without a thank you or a smile - just rude! Next time I will use 1 of the other vendors as there are plenty about!
markbourton-payne . 2016-02-21
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This is one of my favourite places for that morning coffee to give you that kick.
Grovers_UK . 2015-09-02
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Please make sure all of your staff understand what a Cappucino is. eg the difference between milk that is foam or froth or scum.
Robert Haddock . 2015-08-04
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My favourite coffee in the country!!! Try the flavoured cappuccino and the mocha! Too good. My most favourite is the caramel flavoured cappuccino. Although its a bit too sweet.
Onindita I . 2015-05-31
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Amazing coffee!! Cappuccino and mocha are their best. If you have a sweet tooth go for my favourite-caramel flavoured cappuccino!
Onindita Islam . 2015-05-31
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I got a coffee here whilst waiting for the train back to London, and was almost shocked by how good it was. I was expecting a fairly mediocre train station coffee and this was the cheapest price on the concourse, but what I got was up there with the best! So, lovely smooth coffee, reasonable prices, nice polite serving staff - this will be my go to coffee place next time I'm in Brighton. I hope they open an outlet in Central London where there's too much over-priced toilet water (Shoreditch Grind comes to mind, ah the horrible memory).
Vamoose45 . 2015-05-06
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Have just arrived in Brighton. My daughter is in the Brighton Marathon. We all (her supporters) had coffees and porridge, we asked for one hot water. My daughter would not be able to drink any caffeine due to the mammoth race ahead of her and really wanted a hot drink, it's a very cold morning
carolcI9064QR . 2015-04-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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