The best restaurants serving Other cuisines food in East of England

Eggs were sent back as not soft but completely undercooked. I explained I liked them medium and they cooked them again and one was fine but the other one was undercooked again. I explained that I was in a rush and did not want them cooked a 3rd time. They said the eggs were poached soft, I explained I did not request this. They still insisted on charging me full price for a half eaten undercooked breakfast. Moles used to be so nice I will not be returning.

This pub should be advoided at all costs. The staff are very unfriendly and rude they ignor you at the bar. Go to the Bell in Hoddesdon instead

Chose to have the caesar salad & paid £3.50 extra to have some slices of chicken. The salad was mainly lettuce and served in a bowl the size of a soup dish. If I hadn't had to pay when I ordered the food I would have refused to pay on leaving. £16.25 for a bowl of salad with 3 strips of chicken. When it was brought to the table I asked about cutlery & the lad said you can get it over by the till where you paid. Great customer service. Won't be going again.

The sausages with mash, onions and gravy was excellent, piping hot and served on a hot plate. Thank you Robert, and the server Christeena for very polite and helpful service. Many thanks, Brian

We eventually got served but we waited and waited and nothing arrived, not even our drinks, despite one young waitress standing at the till doing nothing. There was a baby shower going on in a separate room and everyone's attention was on them, a young lad was concentrating on filling up jam and cream pots for their afternoon teas that were laid out on the counter and we didn't even have a cup of tea. A lady on another table went up to the counter to enquire about her food delay, it was then that we decided to leave - they didn't even notice! We went to the co op to buy our lunch instead and saw one of the waitresses from the tea room buying our bagels! she needn't have bothered and needless to say we won't go back (the sticky menus and dirty tables need to be addressed too)

It is a lovely coffee place. But in recent days I have experienced very impolite behaviour from one of the staff members. I paid for a Maple Hazelnut Latte and then asked if I could get it done using Soy milk. She was grumpy about it and said it doesn’t state soy milk in the order she received on the screen. I told that I am happy to pay any extra. She was like next time you need to tell properly but this time it’s fine. People who work in customer service can be a lot more polite and customer friendly. Also what I don’t understand is since I have already paid for Hazelnut milk a swap to soya shouldn’t cost extra though I offered to pay any extra !

Would love to say thank you to Millie for her great service and great support to me and hope u keep ur with the good work and ur smile keeps customers happy xxx

The staff at BBS Coffee Shop are genuinely welcoming and attentive. They make you feel at home from the moment you walk in, and they’re quick to help with recommendations or adjustments to your order. Their friendliness and professionalism make for an enjoyable and relaxing visit every time. And excellent food

I can see a lot of negative reviews for this place regarding security in the evenings. I have never been here in the evenings so this review is for the breakfasts and I have been here for breakfast several times over the past year. The breakfast is amazing. Excellent value for money. Amazing service every time. Friendly staff and fast service. This is my main place for breakfast in Berkhamsted. And they do unlimited coffees which is great. Huge place with lots of tables. Highly recommend.

Been to this Tea Room several times before. Had a pleasant snack and the service was excellent. We thought we would mention that when queuing to place the order, there is good vision of what is going on in the kitchen. Lots of man-handling of the food to put on plates and not one pair of tongs in site. Suggestion: either close-off the view to the prep area so customers can't see what's going on or invest in a few pairs of tongs for the kitchen staff! We shall still return but this did put us off a bit.

Terrible customer service we had with our elderly parents we all was Embarrassed with how we was spoken to vile infact you will no longer have our Business shame really as we normally spend lots of money in ilthis place definitely will not be back and will be telling everyone who we know not to come to your place, maybe try talking to your customers with a little more respect do you know that goes a long way being nice and kind to people Especially with a business. Awful experience.

A lovely location for a tea room, sadly we were let down by the food. The scones were warmed up to hide the fact they were stale and the jam was a cheap jelly. My son’s eggs were so under cooked the whites were still clear. My husband ordered a meat pie, we had to laugh as it was the smallest portion. Having said all that our waitress was lovely and very friendly. I don’t think we’ll be going back.

We like to support local business however we will never return to Fred's Cafe. Firstly, the staff looked downright depressed, lack interpersonal skills, look unkempt dressesed in fleeces, stained pants & lack motivation to entice customers to return. Table was dirty, the waitress eventually cleared the previous customers dishes, it wasn't busy only other two customers apart from us! The floor was also dirty. How difficult is it to make a cheese & onion omlette - OMG mine arrived absoulutey burnt, I cut it up there was some evidence of cheese but it wasn't edible. I mentioned this when my partner was paying the bill but she refused to deduct the cost of this chard rubber like excuse for an omlette. I suggest the proprietor should review his/her business unless they want to become another statistic when their business closses due to lack of hygiene & inedible food. Avoid at all costs

My experience here was quite disappointing. It took an unusually long time just to get my order taken, and when it finally arrived, it was wrong. I paid £7.95 for a wrap, only to have the wrong item (Ciabatta) unceremoniously plopped on the table by a waitress who simply stomped off. I don’t enjoy leaving negative feedback, but in this case, I feel it’s well justified due to the poor service I encountered from start to finish. Sadly, these issues aren’t unique to my visit; they seem to reflect the experiences of many other reviewers.

We needed somewhere to wait whilst our daughter took a vet exam.. we were kindly allowed into the garden to wait prior to opening we purchased drinks upon opening. Adjacent to train station . Nice beer garden serves good Thi food.