Delivery
Pickup
Outdoor
The best restaurants serving Japanese food in Marylebone High Street City of London, Westminster London
18 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

344 Opinions in 2 websites
Went here in May 2024 with my boyfriend for our anniversary and wow. It was absolutely amazing. The interior was so cool, staff were extremely friendly and helped with recommending things for us, and the food and drinks were UNREAL. My favorite was the dragon roll, it was the best I’ve ever had in my life and I can’t stop thinking about it. Every single food and drink we ordered just blew me away and I can’t wait to come back here. Staff, food, vibes 100/10

528 Opinions in 2 websites

3127 Opinions in 2 websites
Extremely disappointed in the ramen. First time ever experienced ramen soup that’s warm not hot and the tofu was warm on the surface and cold in the inside. That’s a disgrace. The saving grace was when I relayed the complaint to the server at getting the check, she on her own waived the cost of the mushroom ramen of my friend and only charged my pork bone soup ramen. But I’d not return.

153 Opinions in 1 websites
Food was good - staff were very pleasant and friendly - would have given 4 or 5 stars but find the attempts to add on charges to the meal without giving proper notice or offering a choice to the customer spoiled the experience making you feel exploited - when I questioned this the waiter told me that the manager tells them to do it. They offer prawn crackers the minute you sit down, which you then naturally assume are complementary (after all they are in most Chinese places, and are very cheap basic items) ; but turns out they charge for them without telling you, then after the meal they add a 12.5% ‘service charge’ - ( I was happy to leave a tip and intended doing so )- but they add it on to the bill without asking if you want to pay it! - there is no warning or notice of these charges and these tactics are unacceptable and a real shame - if they need the extra 12.5% then just add it to the meal price so you know what you are paying! I always tip unless I have good reason not to!

22 Opinions in 1 websites
One of the better branches. Itsu is always hit and miss. First time at this branch. Service was fast and pleasant. Branch was clean. Mainly high seat communal tables as per most branches but there is some normal seating outside. Relatively clean. Good selection and they display calories. I just had the miso soup which was light, refreshing and healthy. Wifi was not great.

72 Opinions in 2 websites
My boyfriend booked a table here the night after valentines to avoid the crowds on the 14th Feb and we thought it would be really busy! We were the only people in there! One couple did come in and sat next to us but did a runner as soon as the waiter left them with menus. I wish we had done the same. I cannot believe how dirty this place was. the floor was so sticky and the toilets were vile (which always makes me think what is the kitchen like?). it was really overpriced for what it was. There was no atmosphere and the staff didn't really speak. Me and my boyfriend found ourselves whispering as we felt so awkward. The only positive that can be taken away is we still bring it up and laugh about it as 'THAT valentines'

8 Opinions in 1 websites
Service was good. Fast and friendly. Usual range of sushi, salads, noodle and rice bowls plus more. Despite location, they were not that busy but it was outside lunch time late afternoon. Appears to do more takeaway. I just had a miso soup which was light, piping hot and healthy. Itsu display calories which is great. I sat in. Nice to people watch. Some tables outside too. Reason for mark down is despite not being busy, floors near seating areas could be cleaned more so now coming out of a pandemic!

2 Opinions in 1 websites
Decepcionante más allá de la creencia - la otra tienda cerca de Leicester Square es mucho mejor. Esta cadena solía ser conocida por su valor y volumen - no queda mucho de ninguno de los dos ahora dadas las alzas de precios. La calidad era meh, no mucho mejor de lo que se podía conseguir en un Wasabi o nombrar otro lugar de estilo japonés. El udon de curry fue especialmente decepcionante, el curry estaba tan diluido que uno pensaría que eran unos fideos de sopa. El servicio fue golpeado y fallado, un miembro del personal estaba activo y escuchando mientras que el otro no quería que lo molestara. Un montón de mejores opciones de comida cerca, ahorrarse la molestia y el dinero.