Wagamama - Wigmore in City of London, Westminster

Food was great and served quickly. Our waitress Jesna was extremely friendly and attentive. Will definitely come back!

I had a lovely katsu curry here. Jeana served me and she was absolutely amazing, so friendly and welcoming. She made my experience at wagamama wonderful.

It's a very friendly atmosphere and child friendly. Jesna was just awesome. She made our day.

Credits to Jesna for taking care of us everytime we come, very nice lady and customer service in point. Made us feel very welcome :) Thanks Jesna.

I really like one of your staff calls Jesna. She is so friendly, beautifullll smile and she change the whole atmosphere. Thanks

Toya was epic!!!! Serviced us loads of lovely food and definitely worth going back for... We will be back! Thank you! 👍🙏

Very nice food and great Customer service. Jesna was very professional.

Lulah was our server and honestly, I wish she hadn’t been. She ignored our table most of the night and messed up our order completely

Great service from Jesna. Food good, sad they didn’t have build your own donburi like they do in wimbledon

Really gone downhill. Small portions. My salad was stale. I asked for tap water a bottle came assumed they were using bottles for tap water but nope. I was charged £5. VERY RUDE unhelpful manager. Never going back. Very disappointing as a regular customer.

Had an amazing time at Wagamama yesterday. The food was absolutely delicious, fresh and full of flavor. The restaurant was very clean and had a welcoming atmosphere. A special mention to Jesna, who was outstanding, always smiling, kind and incredibly positive. Her warm and friendly attitude made our experience even better. The customer service here is top notch. Highly recommend this place and will definitely be back soon.

10/10 for our lovely server Magna & jezna, they were so friendly and professional .

Jesna was wondering in serving me.

We had such a wonderful experience at Wagamama in London! From the moment we arrived, the staff was incredibly welcoming and even accommodated us before their official opening time—such a kind gesture that truly made our day. A special shoutout to our attentive server, Raj, who made our visit even more memorable. He was an absolute pleasure—attentive without being intrusive, with a keen eye for detail. Raj knew the menu inside and out, gave excellent recommendations, and ensured that our drinks and food arrived promptly. We never had to wait or ask for anything—everything was seamless. His warm and professional approach made our meal even more enjoyable, and we genuinely appreciated his outstanding service. The food was delicious, the atmosphere was great, and the exceptional service made all the difference. We’re leaving with full hearts and full stomachs! Thank you to the entire team for such a fantastic experience—we can’t wait to return!

Ordered Korean-style hot pot with tekkpokki in it to receive basically an empty bowl with broth in it.

great spot for work lunches. Staff attentive and kind, food great and came in time. Jesna very kind!

Jesna was so lovely, full of smiles and very attentive! Gave us a great experience on Cup Final day!

A real shame to see one of the flagship wagammas go to the dogs… having been a dedicated Wagamama goer for as long as I can remember … this experience was worthy of a £5 all you can eat buffet in china town.. super slow and non responsive service when the restaurant was mostly empty on an early Friday evening, food absolutely awful.. the standard goto food .. shocking.. clearly not fresh, low taste and not well put together … very brave of them to let standards slip to this level given the local competition … complete and utter failure of management leadership

Came in pretty late but it was no problem, lovely waitress Lou took great care of me and was so nice! I didn’t have a great day but she made my evening special :-) The atmosphere in the restaurant is also nice. I had the Yasai Yaki Soba, can only recommend.

Great place for a quick bite, either alone or with friends. Food is consistent and the service always fast and polite. Jesna was great this lunchtime 5 stars for smiling and making my day brighter.

Always good for a quick bite. Excellent service from Jesna.

Went for lunch with my friends yesterday and had a blast. Raj was an amazing waiter and gave us great food suggestions. Will definitely go back.

Raj the waiter was a legend! And the whole amicable team! Great spot to get out of the busy rush of the streets, eat with some dim lights enjoy delicious food and live it up!!! Thanks Raj! Top man.

¡Me vine a almorzar y me sirvió Melissa! Ella era un anfitrión increíble que era muy amable y atento y me hizo sentir muy bienvenido. Sin duda recomendaría venir aquí, la comida era buena, pero la energía radiante de Melissa hizo la experiencia mejor!

The food was average in taste.. the drinks were tasteless specifically the Tropical.. Waiter was inpatient, not collaborative and not informative..

Terrible food, nothing authentic about it.

Very friendly staff that are always welcoming!

Just want to say how pleasant my experience was at Wagamama . All the staff were so welcoming and friendly. The food was delicious. Yipp one of the staff members was so great, and helpful! Thank you guys :)

La última vez que comí aquí fue hace 20 años, solo, y recordé el servicio rápido en patines. Esta vez, con la familia, la comida era satisfactoria, pero el servicio no estaba a la altura, los platos que llegaban en gotas y gotas, mi marido terminando cuando mi hija wzs servía. Paciencia, las cosas buenas llegan a los que esperan, aunque esto puede ser difícil cuando uno tiene hambre...

Great place, not my first time, food is extremely delicious and fresh. Thank you Shnee for your amazing and friendly service

Horrible service, very slow at a quiet time. Difficult to get the attention of servers. Massive fan of Wagamama but never returning to this branch again!

Service kept on forgetting items we ordered, we also ordered two beef ramens of which one was missing mushrooms and the other had almost no beef. When I complained to the manager he was super defensive straight away and seemed like he didn’t care by completely dismissing anything I said. Horrible service!! Try the branch near Oxford Circus I go there all the time and never had a problem!

Awesome service from everyone and on time.

I eat here regularly with friends, we were served by Mellisa this evening, she was friendly polite and provided great service with a smile.

This would have been a lower rating as unfortunately my rice was undercooked (Katsu Curry) and my girlfriend’s noodles were not so great either compared to other venues. However, the manager Marek immediately sensed something was off, and was so kind - he gave us a free round of drinks by way of apology and made everything ok! Top marks for him and for the service (if I could give 7 stars I would) which was amazing - we will be back!

Lovely visit - Lou was my waitress and she was lovely! food was on time and made sure everything was perfect :)

Had an amazing experience at Wagamama Wigmore Street! Tarif, the host, provided outstanding service – warm, attentive, and made us feel so welcome. The chicken katsu curry was delicious, and the lemon drink was perfectly refreshing. Highly recommend for great food and even better service by Tarif!

Fantastic experience at Wagamama Wigmore Street! The pulled duck bun was tender and flavorful, the beef gyoza perfectly crispy, and the chicken gochujang packed a spicy kick. The tropical drink was refreshing and balanced the meal beautifully. Tarif, our server, was incredibly attentive and made the experience even better with his warm and friendly service. Highly recommend both the food and the exceptional hospitality!

Great vegetarian food, new menu, lots of options for kids and super service, thanks to ex!

I went on a Saturday and food was amazing and service was exceptional. I do want to say Tarif knew his stuff. I normally wouldn't bother with sides and drinks but he recommended cherry blossom lemonade and ebi Katsu which were yummy. Also he was very patient with me when deciding what I wanted for food. Thanks for the wonderful service Tarif

Absolutely amazing food! Mr. Mehron provided excellent and friendly service. Highly recommended!

We had a fantastic lunch, and Maliha made the experience even more enjoyable! She was incredibly friendly and attentive throughout. When I mentioned I was in the mood for something spicy, she recommended the Firecracker Ramen. It was my first time trying it, and I absolutely loved it! Her recommendation was spot on.We'll definitely be back!

The restaurant is pleasant, dynamic atmosphere. The service is great, the food is delicious and the price is fair.

Great food as always, great service from Loulah.

Very good experience and great food . The waiter Latoya was very helpful and kind , she made it an altogether great experience.

Toya was amazing she was attentive and very friendly. Her service was impeccable and I had a lovely evening. Thanks Toya

My favourite Asian chain is London

Benches are pretty uncomfortable, my butt is sore now, and not the kind of sore I like. Food was pretty decent.

I had such a bad experience here, worst wagamamas there is, bad staff, very rude, bad customer service, felt threatened by the manager. Will never go again

Visitado después del teatro. Hice todo lo que esperábamos. La comida era agradable, amable y servicial. Exactamente como se esperaba y como se había experimentado previamente de la marca

Raj was amazing, the service was super professional and food phenomenal like always

Thank u very much was amazing and big clap to waiter calls raj!

hello, so me and my friends went to this wagamamas in the evening and one of my friends is an employee at another wagamama. so we asked about the 50% discount workers get and one of the staff members said it was okay. then the lady told us to download “wagamamas soul club” to get get free gyoza so we did that. the food has come now and it is cold and my soup was very bland but i just asked for salt and enjoyed my food. from there now it is time to pay. they are now saying that we cannot have the soul club discount and the workers discount both added even though we were told we could before we even ordered. so now we are just there calculating how much everyone is going to pay but my friend that was the wagamama employee wasn’t happy. so we are just going back and forwards for like 30 minutes. they only took off one gyoza so with still had to pay for the other two that we were told were free…and then to make things worse, the manager or one of the workers actually ended up changing our table number so that we wouldn’t be able to leave a review on the app. they charged us the money and left. we also asked for the name of lady who served us and if she is reading this, i understand english is not your first language so please don’t feel like you did anything wrong. i personally am upset with the service we received today but it was just a language barrier and i understand the mix up. but yes, the service was very bad here. if you are reading this and thinking about going to a wagamama, i advise you to go to another one.

Rude host look she is been forced to be here, good way over priced for noodles . If you order two the same one comes and second 30 minutes later this is shocking really.

Even though the Marble Arch branch is closer to the office. I much prefer eating at the Wigmore branch. Food comes out hot and tasty just as it should. Staff and friendly and even during busy periods they offer exceptional service.

Nice inside and not too noisy for a wagamama's. Food was decent although a bit small, and soft drinks are bordering on 'fun' size but charged at large size! They give you more ice than drink!! Worst was the service...lots of waiting staff who seem to be just there to collect a pay check. We weren't greeted when entering and felt like one of those places you write down your own order, go into the kitchen, cook it and serve yourself ...then leave a large amount of money for the privilege! Our waitress had the cheek to ask if we were going to leave a tip. We did of course...cos we're kind and nice customers...the best kind tbh ☺️...but certainly the tip wasn't deserved! I wouldn't come back to this Waga's...unless they drop the drink to 99p and main dish to £2 max! Let me know Waga's when this happens...I'll be waiting 😘

Totally indifferent service. Nobody at the entrance, waited around a little and after a bit decided to venture into the almost empty dining area, only to be shooed back to the entrance verbally and with arms waving like a stray dog by a server and admonished to wait. When finally seated, no one came to take my order. When I flagged someone down, I was told curtly “I’m.l not your server”. Wow. Wagamama means “selfish” in Japanese but maybe they should add “rude”to this place also.

I came here a Saturday evening so did expect it to be busy, however I would say it was relatively quiet from what I have seen before. I have a nut allergy and stated when I got there so I understand the protocol of having to get the manager to take our order. He takes it and then we wait. After 40 minutes we start noticing that people who came after us are receiving their food and I know they have to clean the stations in the kitchen but surely it does not take that long! When I asked a waitress she goes to check on the food and I can see her puzzled alongside other managers and the manager who took my order, but instead of that manager coming over to apologise and own up to the fact that they had forgotten our food she came back and lied that it was just the process of doing nut allergies. And I know she lied because when our food came I receiving a yaki soba chicken and prawn instead of a yaki soba yasi….i am vegetarian and manager who took my order knew that because offered to make it vegan.

The service and the stuff very kind very helpful very polite. Food always on time and I’d like to give a shout to mehran he was amazing

After I wait 5 minutes completely ignored I just go forward ,and a blonde lady grab me by my jacket ,I feel like I was going to Karen dinner,but no it not was Karen dinner it's was worst ,for all the experiences here please visit

I visited expecting a decent dining experience, but unfortunately, it fell flat in more ways than one. The service was disappointingly poor; the staff seemed indifferent and inattentive. I ordered an iced matcha and strawberry latte, and when it arrived, there was no ice. Upon asking for ice, I was told they didn't have any. Additionally, straws were out of stock, which should have been communicated at the time of ordering. The lack of attention to simple details made the entire experience frustrating. Overall, I wouldn't recommend dining here unless they seriously step up their service game.

The Smoked Chocolate Caramel Cake dessert is out of the world! Be sure to try it!! Excellent, fast service. But the dessert spoon was covered in ice cream and the cake did not seem to be in the best condition. The icecream was also mostly melted. For vegetarians and vegans: Decent number of vegetarian options (and some vegan options) are available. Like Yasai Yaki Soba, Vegatsu Curry, Katsu Curry, Yasai Chilli Mein, edemame, mushroom bun, etc. All are excellent! If you order anything with Katsu Curry, be sure to order extra bowl of Curry. Locations is excellent. There are many located across London, but this one on Wigmore Street is right behind the mall - Selfridges. Just 1 minute walk from Oxford Street. Payment system is terrible. QR code doesn't work. If you plan to go by London Tube then then you can get off at bond Street station and walk for 4-5 minutes.

great food, quick & friendly service by KK 👍🏽

Service: The service was disappointing. I waited 15 minutes for anyone to acknowledge me and guide me to a table, despite the restaurant not being busy. Staff made eye contact yet continued to ignore me. The manager at this location would benefit from proper training—or a replacement. Food: Ordered hotpot, it came back with a weird smoky taste as the potato has been burned and the whole taste is off. This is the worst branch in London. The head office doesn’t seem to care either. Rubbish!

I visited after the lunch rush on a weekday, and while the restaurant was only about half full, it took 20 minutes for anyone to come over to take my order. After that, the food took quite a while to arrive. When it finally did, it was tasty, as expected from Wagamama, but the service felt disorganized and slower than I would expect. Not quite the level of service I associate with Wagamama. Let me know if you’d like any adjustments!

Lovely bustling place with good prices

You can't get wrong with Wagamama, delicious dishesh most of the time. The waiters were polite, but we waited a lot for food and for the bil and also delivered our desert first and the ice cream melted. We ordered lovely edamame beans with chili salt, chicken & prawn soba noodles (without the prawns), teriyaki soba noodles (they were very oily..), orange juice and cloudy lemonades for drinks and the chocolate caramel cake.

No hot water for drinks available. Dirty tables not cleaned promptly despite some dishes being removed. restaurant looks tired and scruffy. certainly better wagamama branches out there.

Fit 12 very hyped teenagers on 2 second notice.

Food and drink was really good but unfortunately we had a number of issues with the service. Our order was taken incorrectly (but fixed after it was pointed out) and the server insisted we pay online via QR code but it wouldn’t work, so we ultimately had to pay by card. Food wise, the beef donburi bowl was the highlight, the brisket buns were also a great starter!

The service was quick fast and efficient. Our server max was wonderful, friendly and kind. A great Wagamama.

The service was great! Very fast and attentive and the prices are just right for what you receive. Went here with my guest on a busy Saturday night and we were seated right away and looked after well - recommended for a tasty quick meal and an excellent price point!

I would suggest their chilli chicken ramen or firecracker chicken if you are looking for something spicy.

Had a very pleasant meal today at Wagamamas, they let me order off menu and our waiter, Alex was very polite and attentive

Poor management General manager laili misbehaving person Misbehave with me and my family even I spent 140£. I just complaint about the hair in food and food is spicy as well He just misbehave with me very bad person I have seen in any restaurant. Shame on him

Food is OK, quite tasty but not very authentic. I hate communal tables.

The food was very delicious and the service was great. She helped me choose the food. Malisha was very kind. I will recommend her to my friends.

Every food item had alcohol apart from 3! It was absolutely shocking. The staff were throwing forks across the restaurant which was ridiculous. I will never go back to this establishment.

Great fresh food with excellent service. The food it was delicious and full of flavour. We have been served by Val, which was pleasant and very knowledgeable about the menu. Overall a great experience.

Maram was rude and on her phone. Was not helpful and had an awful attitude

Very nice place on way home just really nice atmosfére, food delicious.

Was my first time at Wagamama, Me and my friends had such a nice time. The food was really good, the drinks as well but the service was the best. Thank you Maram, you were a star, explained everything to us and made our dinner very special. I will come back for sure!

I came with my friend for quick lunch and even though restaurant was busy we got sat straight away and had out ordered taken just few minutes after. Food came quickly, every dish was fresh, delicious and right temperature 👌🏻. Special shout out to our server Val who was looking after us and was an absolute babe.

The food is well cooked, and the staff have absolutely amazing service, I was served by Tammam, he made sure I got the food in the best time, very helpful and also made sure to check up on me to see if I was enjoying my food. I respect the quality and service I get from here and with the experience I got today, I will definitely become a regular customer.

Las mesas y el piso no estaban limpios. Personal desatenta. La calidad de los alimentos disminuyó significativamente. El lugar parecía cansado. Los baños no funcionan.

Just wanted to write a review for princess she gave the best service !!!

Third time I’ve eaten at Waga’s. Tasty food but also the third time they forgot something I ordered or messed up and brought my partner something with her allergies in it.

Smack bang in the middle. You get what you expect in Wagamami’s.

Always great! Amazing food and great for coeliacs! Coeliac friendly and very knowledgeable staff!

fire raj didnt even bring my food absolute rudeness if it was up to me he would be fired asap

Bad, complained. they never came back to me. Wagamama has lost 3 clients as it's me, my wife and kid.

My go-to for chicken and prawn yaki soba.

Very salty hot pot, extremely sad portion. Poor serve that won’t get you tap water

La comida y el servicio era bueno, pero se sobrecargó en todos los artículos y solo se dio cuenta después de que vi mi recibo electrónico. ¡No debes anunciar falsamente los precios!

Just ridiculous… portions size ale like for kids while the prices skyrocketed. Two bao bans £8 size of few centimetres each, the worst basque cheesecake I have ever had in my life, not even close to basque cheesecake, lumpy cheese, no taste, size of a finger £7.5 Never again

Wow wow leo was amazing good food and vibe

Nice food and quick service. Duck and squid dishes a little over cooked for my liking and lemonade tasted like lemon cordial. Everything else was lovely though.

Good food, fast service and Tammem was amazing!! Thank you

Fast and good service, delicious food, thank you for everything Laili, we will be back!

Great atmosphere lovely staff Great food