GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.9

Based on 216 opinions finded in 2 websites

site_photo4

Nº 4288 in 7028 in City of London, Westminster

Nº 170 of 253 Japanese in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..sushi
Score

comment_iconOpinions

A perfect fast food destination. It seems like a take away store. Famous coconut soup is a must try.

site_logo

BASIL ELDHO . 2024-03-17

MORE AT Google

Great for a quick stop for good Nice lads working there too

site_logo

Imran Hussain . 2024-02-11

MORE AT Google

Had a bad experience at another sushi place so thought I would give itsu a try and was so pleasantly surprised! The staff were so kind and helpful and the food tasted amazing! Would definitely recommend stopping by! My new favourite spot!

site_logo

Antoine Kattah . 2023-12-21

MORE AT Google

Paulo is the best he is very kindly and professional thank u

site_logo

jumana kh . 2023-12-12

MORE AT Google

Limited seating but otherwise everything you expect from itsu. Good staff and reliable, quality food. Edit: I'm not complaining about the seating being limited. Just saying it's more of a takeaway branch but with a few outdoor tables. 🙂

site_logo

Kashif Husain . 2023-11-19

MORE AT Google

Best noodles 👌🏻👌🏻 quick self service. A few seats normally one free. Friendly staff.

site_logo

Elle Aerts . 2023-10-10

MORE AT Google

Sat outside on a beautiful sunny day. Not too many tables though. Food is okay and they have deals so look put for them. Place is quite small.

site_logo

Saleem Gul . 2023-07-08

MORE AT Google

I love their takeaways. I had their takeaways at covent garden / charging cross location three nights in a row (and i am only staying in london for 10 days. lol). Fresh fish/veggie and relatively inexpensive. If you are solo, i recommend take away — they print toilet code on the receipt — it means you cannot use the toilet to wash your hand until after you pay your food. I was left with the option of bringing my food into toilet with me or not washing my hand before eating — so I brought the food back to my hotel room and enjoy it (with some wine and desserts :-)). I wish they expand this chain restaurant to US DC or NYC! p.s. For chain restaurants, maybe management can consider doing what Starbucks does - anyone can use the toilet with or without purchases.

site_logo

H Wu . 2023-04-06

MORE AT Google

Even was 41 minutes before closing time, I was rushed to choose and pay by the staff , which was polite and a nice presence, who want to help and increase productivity, but not trained for it! Disappointed , other itsu shops was much better

site_logo

Marius . 2023-03-19

MORE AT Google

لذيذ الطلب رز باو بدجاج الترياكي السبايسي و الموظفين رائعين فيه شخص صومالي اخلاق و لطيف 👏🏽👏🏽👏🏽

site_logo

fatma albessi . 2023-03-11

MORE AT Google

Excellent salmon maki. Good range of vegan, gluten-free, and snack options. A little expensive but worth it for the health kick.

site_logo

Deborah Holland Regency Recruitment . 2023-01-24

MORE AT Google

A Pret-a-manger- style restaurant only this is Japanese food. There are a dozen different sushi options and better yet, hot options that are ready within minutes. It is mediocre 3-star Japanese food if I'm being generous, but the convenience is where it earns the 4th star.

site_logo

Talal Jabari . 2023-01-16

MORE AT Google

OVERDUE: I found a STONE /concrete-looking piece in the Chicken Soup on 9 November 22; brought it back and was refunded, the manager, however, was extremely defensive, refused to give his name initially. I was contacted by the Itsu rep on 15 November 22 , Shari Coakley, via email, and was offered a voucher for a meal 'you can have your next meal on us' (which I refused); I have inquired whether the stone was sent to the lab for a proper analysis, NEVER heard back !!!

site_logo

Roksana Z . 2022-12-12

MORE AT Google

Something very fishy going on here and I’m not talking about the sushi. Big sign outside advertising half price sushi, go inside pick some sushi, the manager directs me to the self check out and swiftly disappears as I process my order. No half pricing applied at self check out. YOU MUST MAKE A SPECIAL REQUEST FOR ADVERTISED PRICING. It can only be applied at the staff assisted checkout. Very poor business, and there were 3 other people in the store paying double the advertised price. Terrible terrible business practice 👎👎👎

site_logo

Henry Harry . 2022-11-04

MORE AT Google

As others have said, the bright smile and customer service are second to none. Devastated to read they are closed on Tuesday and Wednesday. I feel like venturing around there just to check!

site_logo

Teresa Griffith . 2022-10-04

MORE AT Google

Smaczne. Warto poczekać na promocję.

site_logo

Stępniewski Krzysztof . 2022-09-29

MORE AT Google

The sushi here tastes very fresh and clean as opposed to other branches

site_logo

Melissa A . 2022-04-12

MORE AT Google

Seats are a tiny bit close but good experience

site_logo

Csaba Szekely . 2022-03-30

MORE AT Google

Well located itsu overlooking Hanover Square. Outside seating too. Great lunchtime stop

site_logo

lizzie greene . 2021-11-18

MORE AT Google

Great selection of freshly made Asian foods, all quite healthy. The chargrilled chicken noodles are beautiful! However not much space for sitting in or outside the restaurant

site_logo

Bradley McAulay . 2021-06-16

MORE AT Google

Awesome place, super helpful, friendly staff ❤️👌🏻

site_logo

anna kosa . 2020-01-25

MORE AT Google

Best thing about this itsu restaurant is the location. It also has indoor and outdoor space for dining. Staff were very welcoming and friendly. The reason why I did not give a five star review is the lack of variety in the fridges, could be because I visited on a Sunday. I had a winter wonderland soup and that was amazing. P.s. excellent for healthy low calorie option lunches.

site_logo

Noor Farouqa . 2020-01-12

MORE AT Google

No transparency about stay in and take away prices. With no table service or anything extra why should I be charged £6.40 for a £5.19 item that I pick and dump myself? Price stickers need to have two clear prices

site_logo

Modi Elnadi . 2019-11-01

MORE AT Google

Love their reusable aluminium bottle! Great initiative and great feed too!

site_logo

Patricia Santiago . 2019-09-29

MORE AT Google

Great food. Good customer service. Quiet area. Best smoothie in town.

site_logo

Kristyna Kashvili . 2019-09-16

MORE AT Google

Very good oriental and healthy fast food

site_logo

David Micciche . 2019-09-13

MORE AT Google

Very simple and healthy japan style . I had a lot of Itsu lunch in London studying time. You can easy find ITSU on the street or some big rail stations. price around 10 - 20 GBP pretty nice.

site_logo

진나나 NNC . 2019-09-04

MORE AT Google

Awesome food if you are looking for health food on the go. Good veg as well as noveg options.

site_logo

Hemen Shah . 2019-08-17

MORE AT Google

Just love it...especially when they do 50% off 30 mins before closing!

site_logo

Daniele Ludovisi . 2019-07-19

MORE AT Google

Das vegetarische Sushi und das vegetarische Reisgericht schmecken gut und gesund. Preiswertes Essen, das satt macht. 🤗

site_logo

Britta Ahlers . 2019-07-13

MORE AT Google

Freshly prepared and tasty food

site_logo

Jenny Gowan . 2019-07-07

MORE AT Google

Lovely for lunch, softly lit great food

site_logo

Margherita Feasey . 2019-07-02

MORE AT Google

Great food although selection available was poor to usual days. Could have been because it was Saturday afternoon. Quick efficient service and got seat outside in clean area. Great central location.

site_logo

helene . 2019-06-17

MORE AT Google

Decent but not so cheap fast food Japanese.

site_logo

Nakul Gupta . 2019-05-22

MORE AT Google

The best Vegan Sushi! Love the dragon roll, always fresh and delicious. Wish there was another one a bit closer to my home in Portishead.

site_logo

Pippa Langdon . 2019-05-06

MORE AT Google

The staff are 10 stars, best itsu in town!!!

site_logo

Ruben Venancio . 2019-04-05

MORE AT Google

My favourite Japanese fast food chain

site_logo

Alain Salesse . 2019-03-09

MORE AT Google

Food is nice and staff is very friendly and accommodating. They delivered excellent customer service and I would definitely recommend this location.

site_logo

David Makovička . 2019-03-01

MORE AT Google

I pop in to Itsu at Hanover Square every Sunday around 5pm after my yoga class. There is a young gentlemen who works at the counter and he is so pleasant and courteous in his manner. I would definitely recommend this particular Itsu for the high level of customers service, especially if you happen to visit on a Sunday evening. The food is excellent, obviously the sushi is amazing, but I love their vegetable gyoza and miso soup.

site_logo

Jazz Bhangal . 2019-02-17

MORE AT Google

Literally the smallest itsu I have ever seen... 3 seats indoor and a few more outdoor. Tent and lamps are not enough in the English cold. Might be a lot better in the summer.

site_logo

Laura Lagonigro . 2019-02-06

MORE AT Google

Best vegetarian dragon roll on the go!

site_logo

Aneta K . 2018-12-12

MORE AT Google

In terms of quality it is a 2-star sushi, at its best. But prices are proportionate to quality, so it is just fine.

site_logo

Nicolas Schuster . 2018-11-21

MORE AT Google

Love this branch they always seem well prepared for the lunch rush and I wanted to PAY Kudos to the lady from Greece she always smiles.

site_logo

Musi Chayla . 2018-10-25

MORE AT Google

I bought some sushi here yesterday. Couple of pieces were off. The rest of them tested terrible, rice was hard and was probably cooked few weeks ago. I used to get my lunch at Itsu regularly, but haven't been here for last 3 months. The quality drop is shocking!

site_logo

K Simk . 2018-09-26

MORE AT Google

The salmon nigiri rice was so dry... I gave i 3 chances... thats it

site_logo

Rpiliaton Dev . 2018-09-13

MORE AT Google

ビスタービレッジ内での食事を探していたら寿司があったので利用した。もちろん日本人が納得できるレベルではない。それでもスーパーの総菜売り場のボソボソしたシャリの寿司よりマシかな?

site_logo

めっしー . 2018-07-17

MORE AT TripAdvisor

Nice service. Not a lot if seating available

site_logo

Robyn . 2018-02-12

MORE AT Google

agradable y saludable japonés restaurante como el salmón con jengibre modera los precios buen lugar personal amigable

site_logo

Ghanim A . 2017-11-13

MORE AT TripAdvisor

Oh I really love this place:) And I'm a big fan of itsu now! It's tasty, it's cousy, it worths its money, it's fresh, once again it's tasty! And staff is really good and polite:) Best spot to eat for such travallers like me, who is sightseeing around London whole day and prefer to eat fast but healthy :) Strongly Recommended!

site_logo

Darya Okhotnitskaya . 2017-10-13

MORE AT Google

A regular Itsu - usually with pleasant and polite staff. Four tables for sunny days outside looking at the square, and you can enjoy watching all the hotties from nearby Vogue House.

site_logo

Gary Worden . 2017-07-19

MORE AT Google

Good food like in other Itsus. The service was outstanding, we didn't even notice it was 10 minutes before closing time, we were served with hot food and allowed to finish it inside. I think our server was called Lucia, big thank you to her.

site_logo

T Jakab . 2017-01-31

MORE AT Google

Lovely food, clean and amazing staff.

site_logo

Fabio Pierotti . 2017-01-11

MORE AT Google

Nice place to drop in for a quick lunch

site_logo

Dhruv Majumdar . 2015-12-07

MORE AT Google

Slightly expensive but always fast, and always friendly.

site_logo

Dan Martyr . 2015-11-24

MORE AT Google

Tiny location that makes in-store dining a challenge, but the fact that it's open on weekends and that it is literally seconds away from Regent St turns it into a perfect quick-stop spot to enjoy high-quality japanese food while on a shopping spree

site_logo

Miguel Angel De Blas . 2013-09-22

MORE AT Google

Similary restaurants in London

restaurant_img
3.9

326 Opinions

location-icon19 Kingsway
Japanese
outdoor_seating_78752takeaway_78752delivery_78752

Better flavor than other franchises of the same type. Very satisfactory and agile.

restaurant_img
3.9

423 Opinions

location-icon10 Old Compton Street
Japanese
outdoor_seating_71255takeaway_71255delivery_71255

Worst Japanese restaurant I have ever been to. Not recommended. Rude server and bad quality food. Added extra £1 to what the menu started

restaurant_img
3.9

133 Opinions

location-iconLondon W1d 5ll England 39 Frith Street, London W1D 5LL England
Japanese
outdoor_seating_241522takeaway_241522delivery_241522

I am a fan of sushi rolls and this place did not disappoint. Great option if you are looking for a quick lunch.

restaurant_img
3.9

702 Opinions

location-icon313 Regent St
Japanese
outdoor_seating_86097takeaway_86097delivery_86097

I had salmon poke and it was delicious. Just pick up the product and pay at the kiosk. I needed a signature because I used a Korean card, but I just had to go to the counter. Oh, they don't accept cash here. I think the UK has surprisingly good sushi and sushi rolls compared to other European countries.

restaurant_img
4.0

339 Opinions

location-icon30 Brook St
Japanese
outdoor_seating_68981takeaway_68981delivery_68981

One of the best Japanese sushi places that I go in London, their sushi was good and authentic, with good value of price, saw many Japanese people, I guess they also approve this place is a good place for sushi in London.