Itsu in City of London, Westminster

I went there with a group of friends and we paid £30 I think for karaoke and a 2 meal course. The food tasted fine but they changed the menu so less options and most of the people who got the burger it was not well cooked. However, they apologized and cooked again to their liking which is great! The karaoke was fun, I cannot complain in terms of the music selection because most Karaoke places will have the same selection.

Ridiculous internet service. Q4 2024 and they can’t take an order. Won’t be using them again. Not sure what planet or country they are working in, but it’s definitely not South west England

Пришли сюда, соскучившись по японской кухне. Роллы оказались очень вкусными и большими, наелись, съев по порции. Интерьер приятный, персонал дружелюбный. В целом, место неплохое.

El mejor personal, gerentes y chef! ! Gente guapa y ambiente! Definitivamente uno de mis lugares favoritos! ! Muy recomendable

I had walked in and was greeted with one of most rudest staff members I have ever encountered at a K10! Upon my arrival I had to gesture the woman behind the counter twice to which she looked straight at my face with a disgusting look on her face which made me feel awkward and like I wanted to leave. Now I'm not in customer service, but I'm pretty sure, if you walk in and say "hello" to a staff member you'd expect a polite "hi or hello", what was her response, "what do you want". Ignoring the abrupt behaviour, as soon as I opened my mouth to say my order, she interrupted and said we haven't got that! And then continued to point out everything that they didn't have in such a rude way that I turned on my heels and left the restaurant. I didn't catch the young ladies name, but she was there around 3:45 at the counter with a young man on the 17th February. Dark hair, didn't have a uniform (maybe management). After this experience at K10, it'll definitely be the last!