Benihana At The Grange Hotel St Pauls in City of London, Westminster

Banihanaaaaaaaaaa,,,, I really enjoy the wonderful food with style... The chef was really good. Really love to go back this place as soon as possible...

Visité Benihana el viernes 26 de abril para una comida de cumpleaños con mi familia. Tuvimos una bienvenida muy cálida y todos fueron muy educados y nos sirvieron. La velada de principio a fin fue sobresaliente. Todos disfrutaron de los diferentes cursos de comida y nuestro chef nos entretuvo al mismo tiempo. Hizo que todos se sintieran cómodos e incluyó a todos. La comida fue cocinada a la perfección. Yo recomendaría esta experiencia para cualquier grupo de edad.

Estamos acostumbrados a que la Ciudad cierre el fin de semana y que muchos de los restaurantes y bares estén cerrados porque favorecen el servicio a los trabajadores de la ciudad durante la semana, pero no tiene mucho sentido abrir un restaurante si, cuando llega el fin de semana, demuestra un 50% de esfuerzo y hacer que los clientes que pagan les hagan sentir que realmente no valen la pena el esfuerzo.Eso es lo que se sintió en el fin de semana festivo de Benihana. Ubicado en un hotel (The Grange street Pauls) que estaba lleno de turistas que eligieron una excelente ubicación para ver algunos de los lugares más asombrosos de Londres, este restaurante tenía la mayoría de las mesas llenas pero la mitad de su menú disponible, sin sushi o sashimi, y no marcarlo cuando reservamos o nos sentamos. No hubiéramos reservado si hubiéramos sabido que este era el caso. El restaurante también está empezando a parecer anticuado y cansado, un poco más de 1970. Necesita una actualización. Por el precio que cobra, necesita mejorar su juego. Ir por la novedad, pero no la comida / servicio.

The service was rude and the bartenders were watching us the whole night. The chef was excellent though. After paying our bill we asked for the service charge to be removed and the waitress appeared to take offence. Very poor ambience

enjoyed the food, however was a bit let down about the lobster as it was over cooked and rubbery also the entertainment as I expected the chef to be more interactive with us. Was a nice experience overall but not worth the money I paid.

Great goood, wonderful chief, lovely date night for me and my partner , i do feel that it was very price for what you actually get nevertheless nice place and great atmosphere

This is my second time and generally the food is good as we love tapanyaki style . Service was attentive and the chef was very pleasant and gave a competent display of his skills and cooked very well. Only complaint the crispy garlic came cold rather than being cooked on the grill and was pricey. The biggest disappointment was there was no Sushi or Sashimi service being a Sunday evening. This was Understandable but show be made clear on the website as I made the booking on line. Despite this we had an enjoyable evening and enjoyed the meal. A little pricey but it’s is London

We went during lunchtime. Wasn’t busy, but I can only imagine what the atmosphere would be like during the evening. It would be amazing. Lovely food, good portions.

Meeting an old friend for dinner

Let me down for my girlfriends surprise birthday said they forgot about it! Then brought the table next to us a birthday dessert was completely let down!!

Great food and great concept it was fairly quiet when i attend which i was surprised by as i had tried to make a slightly later booking but i think they may have only had 2 chefs working. not quite so much flare as the one in mayfair and they had no sushi which was a disappointment.

We love benihana and have been here loads of times. However, we always order the wagyu beef and this time it was not as good as the many times we’ve eaten it. It was more dry and less juicy. So that was disappointing because the wagyu is what we were looking forward to eat.

SPOILER: AVOID THIS RESTAURANT IF YOU APPRECIATE GOOD SERVICEAs we were staying at the Grange Hotel at St Paul’s we decided to eat in and chose their Japanese restaurant Benihana. We booked for 7.30pm and were running a little late arriving at 7.45pm. A young lady greeted us, asked if we had booked which we confirmed we had, she then left explaining she would get the manager to attend to us. A couple of minutes passed whilst we observed that the restaurant was hardly busy with perhaps 12 covers. Then another young lady greeted us, again asking had we booked and again we confirmed we had and explained we were being seen to. We then waited another couple of minutes, admittedly by now feeling a little neglected. Just then the manager passed by us carrying two chairs and addressing us over his shoulder saying “I know you are waiting just give me a minute and I will be with you”. Sure enough a minute later the manager appeared, again asking whether we had booked, which we confirmed and then, upon checking the computer turned to us and in a surly tone said “You’re late, you should have been here at 7.30.” We were absolutely stunned, particularly given that a large part of the time lapse had been due to their lack of attention upon our arrival. Quite the most appalling service we have ever had and we had not yet managed to reach the table. Needless to say we walked out and ate at an excellent Japanese restaurant, Uramaya, down the road where we had not booked, and where we were warmly welcomed. Unfortunately this restaurant completely lets down an otherwise excellent hotel.

Was celebrating my 2nd anniversary, I lost my booking, because I was late 20min, when got there the super visor did his best to make sure I celebrate my special day in the restaurant, he offer me a apprentices chef for my partner and me, but the chef didn’t look apprentice at lot, the food was great, the service ***** wowww, thank you for making my night perfect.

Enjoyed lunchtime visit, food good, brilliant chef very entertaining and chatty. Food good would recommend.

Chicken breast was horrendously dry. Chef seemed very unconfident around us. Service was fair - numerous hand raises were ignored by waiting staff.

¡Una excelente experiencia una vez más en este fantástico restaurante! La calidad de la comida, el ambiente y sobre todo el excepcional chef Micheal que acaba de hacer un trabajo fantástico. Sus habilidades de comunicación, sus habilidades de servicio al cliente, su profesionalismo es la razón por la que volveré a este restaurante.¡Qué excelente cocinero de iones!

Excruciatingly slow service despite empty restaurant and staff standing about doing nothing. Terrible food, flavourless. Everybody very hungry but nobody enjoyed the food. I had a steak and lobster combination for £50 that tasted like something you’d find in a buffet at an all you can eat sort of place. Incredibly expensive. Miserable decor. Half arsed table service. Bored chef. Bad food.

Visited this restaurant for the first time and after this experience, we won’t be returning. Tried a number of times to order a bottle of wine, only to be told they didn’t have any of them. Overall the service was lacklustre and it really felt like the waiting staff just didn’t want to be there. The one plus was the food and the chef at the table was warm and engaging. Overall there are much better restaurants in the area, that will make you feel welcome and that they want your business. Very disappointing.

Llegamos con una fabulosa bienvenida del conserje, un hotel impresionante con mucho vidrio y espacio. El proceso de registro se realizó sin problemas pero se sintió apresurado, no se le ofreció ninguna información adicional. . Tuve que preguntar acerca de las horas del desayuno, etc. nada mencionado sobre las instalaciones del spa. Habíamos pagado por adelantado, pero no nos pidieron que escaneara una tarjeta de crédito, lo que resultó en un hecho de no poder acceder al minibar o tomar una copa sin pagar en ese momento. El desayuno era bueno, estilo buffet. . Hay mucho para elegir PERO el personal no atento. Nos llevaron a la mesa y nos fuimos. No preguntamos qué bebidas, ni tazas y cucharas (¡2 días seguidos!) los dos días en nuestra mesa se limpiaron las bebidas, los jugos, los cubiertos al acercarse a la mesa del buffet y luego obtener una taza de reemplazo, etc. ¡parecía ser una tarea para el personal! Había un niño jugando con el cereal con las manos y, aunque sé que es culpa de los padres, el personal debería haber intervenido por razones de higiene. Luego, en el desayuno de esta mañana había dos señoritas que usaban pijamas, no soy snob, pero en serio no es de esperar un hotel de 5 estrellas, deberían haber sido rechazadas para vestirse. . . tenía mucho mejor de los hoteles de menor calificación en una fracción del precio! El cargo por servicio se agrega automáticamente incluso para las bebidas del bar, de nuevo no impresionado, especialmente cuando no se atiende.

Fantastic service and the chef, Jessica was excellent. My daughter had a fabulous time because of her .

Really nice lunch but we were only one of two tables sitting so it was so so quiet and there was no atmosphere at all. Service was very good.

Buen almuerzo, pero éramos solo una de las dos partes en todo el restaurante, que creo que afectó el ambiente. La comida era muy buena, lejos de gran parte! Bien cocinada y la teatralidad de la cocina fue divertida. Valor razonable para el lugar, el servicio era muy bueno.

I celebrated my 35th birthday herr as I was staying at the hotel. It was a quiet night over all, I guess I expected more. It wasn't a bad night, the service was ok but I've had better

The service was good but the waitress/waiter had to get the order in at the same time as other people on the same table so if you are the first one at the table you have to wait for others to arrive so it can be quite of a wait. Food was average and too salty for my liking. Atmosphere and cooking by the chef was great but the air vents are terrible at getting rid of the cooking smoke so by the end of the night you will go home smelling from head to toe. It is a great venue for entertainment to see the chef cook but everything else is average. You pay for performance rather than quality of the food.

Assolutamente banale, carissimo per la qualità del cibo, gli chef che dovrebbero cucinare alla piastra davanti ai clienti non sono giapponesi ma di tutt’altre etnie e non professionali...sconsiglio ampiamente

I went to Benihana near your Hyde park branch The food was really nice and and the service was fantastic. Do I decided to come again for my daughter birthday because I had a big group and it was easier to get to. But I was not impressed with the food this time and the service wasn't very welcoming. The food taste really bland. I don't think I would come back Again.

Visité este restaurante para una cena de negocios. Las mesas están bastante apretadas por lo que no tienes mucho espacio para comer. Es bastante novedoso tener la comida cocinada frente a ti, pero parece que el Chef está siguiendo un guión bien ensayado que trata más del teatro que de la comida. La comida era bastante buena, aunque el bistec era un poco demasiado condimentado para mí. La langosta era sin embargo excelente. No es algo que me moleste volver a hacer.

Great fun evening with friends. Entertaining chef, very pleasant and engaging. Food was superbly cooked in front of us and very tasty. Well worth the money to see chef's knife skills.

Optamos por el menú de promoción de precio fijo de 33 por persona (más 12. 5% de servicio). Muy buena relación calidad-precio: mucha comida y obtienes toda la experiencia de la cocina del chef japonés frente a ti. Sin embargo, la elección es bastante restringida. No como carne y elegí el salmón y las gambas, que eran encantadores. Mis amigos dijeron que el bistec era muy bueno también.

Amazing quality food, friendly chefs and staff, just a perfect dinner night!

cuisine japonaise a la plancha.

Terrible food! Do not go! Go to picadilly/Chelsea! Life long benihana fan but so disappointed! 2 tables left because of the terrible service. AVOID AT ALL COSTS.

Local agradable pero algo lento el servicio, dado que tienes que esperar a que un cocinero esté disponible para hacer la "demostración" de un tepanyaki en vivo. En fin, esta bueno pero nada más allá de lo normal, con materia prima normalita y raciones más que justas por lo que precisas pedir bastantes platos si te gusta comer. El precio algo elevado para la calidad del producto y lo que realmente te sirven. Está bien, pero sin más. Existen muchos otros lugares en Londres mejores para comer buena comida asiática.

There was no atmosphere. The chef did no tricks as advertised. And for an anniversary dinner it was disappointing.

Was entertaining clients from the US which was thoroughly enjoyed by all

Always fun and great food. Only problem was they charged me £33 rather than the advertised £29 for the promotional menu I had booked

Always wanted to visit & never imagined it would be with 7 & 9 year old niece & nephew but we decided to give it a go on a rare family trip to the city, we hadn’t made a booking & there was no availability but the fabulous manager Shaker couldn’t bear to disappoint our niece on her birthday so he made it work! We all had a fantastic time, our chef was great & the food perfect, such a fun experience & delicious fresh food! We will be back!!

First time going to this benihana as I normally got to the one in Piccadilly. The Piccadilly restaurant I would fully recommend, service is great, chefs highly skilled and friendly, and an overall great experience. However this restaurant located at the back of a hotel lobby was the complete opposite. Service was terrible, I had to prompt the waiter several times when to collect used plates and bowls, and refill drinks and ask for cutlery despite the waiter uncomfortably watching our table the entire time (we were the only table in the restaurant). The chef was friendly but struggled with the basics, but this was not a big issue. The music was loud high tempo club music, not quite the ambience I’m used to in this type of restaurant. Waiters would also whisper and talk in a different language whilst looking at our table after every action they had to do I.e serve drinks, collect plates. Overall not a great experience and I won’t be using this particular restaurant again.

The big positive is that it is fun having the food cooked in front of you and that is a unique experience.

Excellent service at a calm decoration. Very good wine list.

A very enjoyable evening with excellent food and great cocktails

Came at the beginning of August and the chef was great! Lots of energy and was enjoyable. However came at the end of August for a relatives birthday, the chef seemed as if he couldn’t be bothered to be there no effort made. Not really impressed with the service bearing in mind it was a suprise meal.

Only one chef working. Had to wait ages for food and then it was served slowly. We had none of the usual benihana entertainment from the chef.

J'ai dîné au Benhiana le 21 juillet. Très déçu de ce restaurant, la réservation faite par le concierge n'avait pas été enregistré par le restaurant, nous avons eu une place finalement ( le restaurant n'était pas complet contrairement à ce qui était annoncé sur Open Table). Nous avons du renvoyer le whisky d'apéritif qui ne contenait que des glaçons fondus. Le service était très décousu: le riz est arrivé à la fin du repas après avoir du le demander.

Another fun and tasty dinner with the family. Very considerate of the gluten free requirement, food was great although was a little disappointed that the ginger salad dressing and pink sauces were not available as gluten free. Service was attentive and friendly. Kids loved it, will definitely go back again

All round great experience. Thanks to our excellent chef who provided great entertainment.

Second time at Benihanas but first time at the St Paul’s one. Food was amazing and chef as always so entertaining. However the service really let it down. I asked for cutlery and was left waiting while everyone else was tucking in. Needed more drinks and no waitress could be seen, felt as if they avoided eye contact so not to do any work. The chef for the waitress and she rolled her eyes!

Wayu beef only from Australia Chef finished everything too quickly. Fillet beef is not good. Overall experience is not enjoyable.

Me alojé en el Hotel Grange en la calle 1 de diciembre de 2017 por una asociación de la cena. Después de un vuelo temprano por la mañana, necesitaba una comida a media tarde. El filete que recibí era deliciosa, mientras que los lados que necesitábamos para ser un poco más abundante, y el servicio era parte de una excelente experiencia con la estancia de fin de semana. Me gustaría mucho lo recomiendo si quieres darte un capricho.

Was just ok. No real highlights to write about. Not sure that I would visit again.

Drinks took too long Good chef Nice staff Room was a bit empty for lunch

Chef was great and very entertaining.

Always great food! Will return whenever in London

A lovely meal that was entertaining at the same time. I would advise you build up an appetite beforehand as they prepare so much food, which I was not complaining about as it is so delicious. Impressively, the large amount was from the set menu which is great value for money. Loved the tricks and a front row seat watching my food being prepared.

Guau. . Se a benihana una vez antes, decidí pasar esta noche con mi novia, después de proponer con ella en el día. Este fue un gran error. . .

Took all my line management to restaurant and they all loved it and added to their list of locations to attend with family and friends for the future

Un grupo de 7 de nosotros fuimos a celebrar el cumpleaños de mi hijos. Excelente ubicación, un montón de espacio. La comida y el nivel de servicio era muy bueno. Tuvimos 3 horas en la mesa entretenidos por el chef de cocina justo en frente, realizando algunos trucos fiesta de nosotros. Una noche completamente agradable

Could not fault this restaurant! It was our first time going here and we loved it and our chef Brad was absolutely incredible!

Servers didn't seem to have many answers regarding gluten-free options and served my table mate a dish that they said was gluten-free but actually was not. Scary! The chef was minimally entertaining but the food was decent.

Food was excellent, The Chef was friendly and professional even really carefully with the allergy, I giving 5 star especially for Shaker hospitality!! He made our meal amazing!!

Entretenimiento comida casera antes de la nuestra, el chef que la comida de una actuación con sus dotes de cuchilla y técnicas culinarias.

Con todas las malas críticas que eran escépticos para decir lo menos, pero que reservamos antes de leer los comentarios, por lo que con una mente abierta, nos teníamos que ir.

Långt ifrån den bästa sushin jag ätit, men helt okej och en rolig upplevelse. Mycket god drink och trevlig personal!

I went to Benihanas with high expectations given the fuss and furore surrounding the ‘experience’. However I was left disappointed by the service (the staff were not very warm or friendly and furthermore they brought the wrong food and forgot items we ordered), the quality of food is good but then the food doesn’t represent any sort of value either given the prices. As far as energy, experience and ambience, the location was half full, too brightly lit and devoid of any sort of atmosphere aside from the group that was scoffing opposite us. Overall I felt I paid far over the odds for what was otherwise a very average and boring meal and experience. Not what I wanted on a Saturday night, my first night at home in the city for a couple of months.

Noisy & service a bit sloppy....but chef skills impressive!!

I’m not a fan and under no circumstance would I be returning. Firstly, we were forced to have a £38 set menu as apparently that was the only option we qualified for on the menu. Which I was not told beforehand. The set menu, like...

Just terrible. Greeted with a grunt and made to wait while the “greeter” finished his telephone conversation. Once we had ordered, we were never given the opportunity of getting more drinks or ordering dessert. Sat with empty plates in front of us for at least...

The food was very good and our chef was nice and friendly. Otherwise, the service was amongst the worst we have ever experienced. We weren't greeted on arrival. Drinks took ages. The children on our table didn't get their food at all. No desserts were offered and no one spoke to us throughout the meal at all. Dreadful on every level.

Después cenamos en otros restaurantes beninhana antes, este es sin duda el peor tienen que ofrecer!

Second time iv been to Benihana but first time I went in Piccadilly witch was fantastic - everything about it, so thought we would go again but unfortunately they didn’t have any bookings for Piccadilly so went with the st Pauls one, I was not satisfied at all the chef was boring didn’t do no entertainment the food ended up giving me and my partner a bad stomach ach the next day, I don’t think the food was cooked properly & the chef put plenty of salt on the food witch just made it tasteless, for the bad experience I will not visit Benihana St. Paul’s again. Very disappointed

We decided to try Benihana at The Grange Hotel as we have been to the others in the past and really enjoyed it. It was a surprise for my daughter's birthday. Unfortunately from the moment we arrived we were made to feel uncomfortable. We were shown to our table and had to wait in a completely empty restaurant for about 10 minutes before we were asked if we would like drinks. Unfortunately the chef cooking our meal performed only 2 tricks which was really disappointing as that is why we were there. I asked the male waiter there if I could have a knife and folk well about three times and then he came over the table of four with a handful of knives and folks looking very annoyed indeed with us. We then had to call him over and ask for some more drinks. He stood the whole time just talking to the bartender in a completely empty restaurant instead of making us feel welcome and giving us the experience we thought we were going to get.

No atmosphere. We were expecting to be entertained watching the chefs cooking the meal, throwing utensils etc., however our chef did not do that and it felt awkward to just sit and watch him cook. Although the food was okay I would not have spent the amount that we did on the meal. The serving staff were terrible - didn&#039;t book us in properly, did not take our order for a ridiculously long time and forgot to deliver drinks on more than one occasion. <br />I would not recommend this restaurant to anyone, for any occasion.

We had to switch to a different restaurant, it was so horrible. It felt like a mafia establishment. We reserved a table in advance for special occasion but they did not have a table ready for us when we got there. We were offered to split between two tables although the restaurant was pretty empty and then they told us to share the table with another guests so they won't have to open another table. They told us we have to order the food first and drinks only at the end and the manager couldn't explain any of the weird and irrational choices he made... In one word horrible.

Benihana er altid en fornøjelse at besøge. Især når man har børn med. Stedet er uformelt. Og maden god.

Nice experience but very expensive. I understand that they are in London but I could have cooked the same meal for one tenth the price.

We have been here a couple of time’s before but on this occasion we were let down by the service. Our orders for drinks were taken and my husband received his quickly, and mine (a kir Royal) didn’t come. We asked again and the waiter couldn’t understand what I was asking for, I wrote it down for him and he emerged with the drink in a wine glass piled with ice. To avoid confusion I just ordered a vodka and coke instead and the waiter came over with a fork and a coke. The problem was a language barrier and it was eventually rectified but I didn’t get a drink until 35 minutes after we had originally ordered it. <br />The food and the chef cooking it were fab but they need to check that their waiting staff can understand the orders being taken.

Not a good experience and have already requested the details from the website to be able to make a formal compliant ..attended on valentines weekend 2018. I have been to the Chelsea Benihana and the two are nothing alike in quality, service and cleanliness. <br /><br />The chef was brand new and forgot food multiple times along with food on the floor and burnt Teppinyaki , it is safe to say I will not be returning to this restaurant. Please Stay clear if you are used to the high standards of Chelsea .

The food was delicious, and the chefs did a great job in providing entertainment for their customers. However, it did take quite a long time for them to take our order. But overall, I would definitely recommend this place as it is very unique compared to other restaurants.

Oh my goodness there are so many things wrong!!

Just wanted to say the chef we had on the night was amazing, because of him we had much more of an amazing evening.

Nunca había visitado un restaurante teppanyaki, donde el chef prepara delante de ti antes, así que estaba deseando que la experiencia cuando fui con un grupo de trabajo. El restaurante estaba muy lleno un jueves a las 8 de la tarde.

Waiting for more than 1 hour for the food. And wrong dishes. Very bad experience.

Good edible but glad I didn't order seafood - the lobster was literally bouncing by the time it came off the grid. Prawns overdone, everything underseasoned, bean sprouts tasted old. Ambience was v poor - bright lights and loud pop music. The plastic trays they bring the meat out on cheapens the experience. Our chef seemed like a new hire - nice enough guy but is it quite have the right patter and his skills were unimpressive. Overall, disappointing, and v expensive for what we had. Won't be going back.

The chef was entertaining and good however the restaurant lacked ambience, they were playing hardcore house music - not fitting for a Japanese restaurant, the waitress was never around and we ordered 6 pints of beer (for 6 ppl) all of them were around 2cm below the 1 pint mark. we would have raised it to the waitress had she been around but she disappeared like Houdini after delivering the drinks! we were unable to get tap water or order a second round of drinks. we also ordered the Benihana Special which comes with rice, the waitress asked if we would like egg friend or chicken and garlic rice, we ordered 1 of each and were surprised when at extra £10 was added to our bill for rice considering it was included with our dish and the waitress did not inform us it was an extra cost. I would NOT recommend this branch.

The chef was entertaining and good however the restaurant lacked ambience, they were playing hardcore house music - not fitting for a Japanese restaurant, the waitress was never around and we ordered 6 points of beer (for 6 ppl) all of them were around 2cm below the 1 pint mark. we would have raised it to the waitress had she been around but she disappeared like Houdini after delivering the drinks! we were unable to get tap water or order a second round of drinks. we also ordered the Benihana Special which comes with rice, the waitress asked if we would like egg friend or chicken and garlic rice, we ordered 1 of each and were surprised when at extra £10 was added to our bill for rice considering it was included with our dish and the waitress did not inform us it was an extra cost. I would NOT recommend this branch.

The branch in St Pauls is too quiet, the service is meh but the food is great. We went there for a dinner and shared a quiet table with two other people, with whom we ended up making conversation with because the place was so quiet. Then some terrible techno pop music came on, the chef was cooking but was obviously trying hard to be enthusiastic. At least the food was great. I don't recommend the one in St Pauls, try going to the Piccadilly's one instead, so much better and worth it. Totally different ambiance.

It was surprisingly quiet for a Friday night - seems that this place might be more crowded during business lunches. However, it was so quiet it was honestly uncomfortable.

We have been to the Piccadilly branch before and had a fantastic time, so as an anniversary dinner we decided to come back, but try a different branch (St Pauls, Grange Hotel). There was a complete lack of atmosphere (There were only 2 other tables with customers in the restaurant), no one in the bar area (radio silent), wait staff weren’t attentive and took down ours and other guests order wrong multiple times, the chef didn’t do any of the interactive cooking and tricks, and we were charged over £170 for the pleasure. Wouldn’t recommend or return. Go to Piccadilly branch, you’ll have a much better evening and experience!

I must say that the food was splendid. And our chef, Randi was perfect for our humour. We had an amazing time the birthday boy and my other colleagues will remember this lunch for a very long time. Thank you

Avoid! Service and food is absolutely abysmal.

Food good as ever, but not sure New Years price of £75 plus service was good value, particularly as restaurant half empty. <br />Biggest disappointment was asked to vacate table at 11pm on NY Eve and sent to hotel bar who would not serve us as were non resident, despite having spent £600 in restaurant. Staff should have checked this as left us out on a limb before midnight.

We were a bit lost on the december 31th. The restaurant helped out with a show coocking new years eve diner menu. Time pressure made it less then it could have been, quality was ok but there are better Japanese restaurants in town.

He estado en Benihana Gold Coast. varias veces, cada vez que tuvimos una experiencia muy agradable. Así que decidimos probar el restaurante teppanyaki en Londres desde que estuvimos en la calle. Paul's Grange por 3 días. La comida está bien, no es tan bueno como nos lo pasamos en la Costa de Oro. El servicio es terrible, el chef nos dio la sensación de que él no quería trabajar aquí, su actitud hacia la atención al cliente era horrible. Un montón de cosas interesantes que tuve durante teppanyaki habían perdido aquí como en llamas. El restaurante era bastante humo y la ventilación era muy pobre. Que no debería suceder en Teppanyaki.

Poor quality hibachi. Chef attempted only a few tricks and those he did he dropped. Not what we had expected and not worth the outing unfortunately. However, manager provided us with a birthday cake and candle for our twins which was very thoughtful.

The restaurant, food, people and the atmosphere was fantastic.

Good food, but the Manager who greeted us on arrival was very rude. Unfortunately the meal was left somewhat tainted as a result. Cannot recommend

Was shocked to arrive to this Japanese tepanyaki restaurant to find out that they had no sushi or sashimi on a Saturday night! I guess they did us a favour though as the set meal was more than enough and exepnsive so they saved us £20 although I was really looking forward to sushi to start off with! Was also disappointed as the chef did not throw food in our mouths or get us to catch anything like they usually do (at the 5 other tepanyaki places I have been over my life!) So don&#039;t feel we got the full experience. Would not go back. Food was good but in my opinion overpriced and underwhelming.

Went here for lunch with some business contacts.

Disappointing. When I arrived, on Carter lane, a few minutes after one of my guests, the waitress was behind the bar and just mumbled some salutations, maybe because she saw that I went straight to a table. But still, she should have at least smiled. She immediately after come to get drinks orders, though, and this was ok. <br />During our main course, once our chef finished his preparation, we had to grab the attention of a chef cooking at a nearby table to ask him to get hold of the waitress who had disappeared from the restaurant. She was drying glasses in the service room near the toilets, we could see that she was there, but she was turning her back to guests, for about 10 minutes. Once the chef told her, she came immediately and then she stayed around, but unfortunately in between trips back and forth to the service area, she came back chewing on food, although I understand maybe she was hungry, it didn&#039;t look very professional, or very upmarket restaurant. Our chef was ok, maybe not as skilled with knives as other chefs in other venues of the same chain, but very polite and food was good. Unfortunately he left a couple of small pieces of onions on the floor between our table and the opposite one, so when I went to the toilets, at the end of the meal, I slipped and it was thanks to immediately grabbing the table, that I had no consequences, so I was ok. An elderly person could have had a worse outcome of the chef&#039;s lack of attention to detail during his cleaning time. So please, make sure the plastic floor between tables is spotless after you finish cooking! Overall the experience was just OK. Not disastrous, neither good, just OK, and for the prices and service charge, I would expect a bit more. I would say that there was no supervisor, or manager around, so maybe the above faults are just inexperience of staff not well trained. I won&#039;t come back or recommend this venue, although I will go back to Benihana, in other locations.