Chi Kitchen in City of London, Westminster

Food was good - staff were very pleasant and friendly - would have given 4 or 5 stars but find the attempts to add on charges to the meal without giving proper notice or offering a choice to the customer spoiled the experience making you feel exploited - when I questioned this the waiter told me that the manager tells them to do it. They offer prawn crackers the minute you sit down, which you then naturally assume are complementary (after all they are in most Chinese places, and are very cheap basic items) ; but turns out they charge for them without telling you, then after the meal they add a 12.5% ‘service charge’ - ( I was happy to leave a tip and intended doing so )- but they add it on to the bill without asking if you want to pay it! - there is no warning or notice of these charges and these tactics are unacceptable and a real shame - if they need the extra 12.5% then just add it to the meal price so you know what you are paying! I always tip unless I have good reason not to!

I loved coming to this place for lunch and dinner it’s one of my favourite places to eat! I wanted to come for my birthday in April last month but it seemed to be closed. I was so disappointed because I really love the sea bass and the koreon steak! Please get back to me because I really want to eat here again!

Disfrutamos de la carne de Szechuan salteado con arroz frito con huevo. Desafortunadamente, no tenían los fideos Char Kway Teow que mi socio quería, pero sus fideos Cha Bed Hoon estaban bien.

Ресторан пан азиатской кухни ни чем не удивил,но и не расстроил. Таких мест в Лондоне много и они ни чем не выдающиеся,со средним сервисом. На мой взгляд цены должны быть для таких не очень больших порций на 10-15% дешевле. Для гостей города ресторан подходящий,но я сам в следующий раз сюда не пойду.

Se acercó un pequeño restaurante asiático moderno en la parte trasera de la tienda Debenhams en Oxford Street a través de la tienda o desde una entrada independiente en Henrietta Place. Ha estado allí durante algunos años, aunque no lo he estado durante al menos un par de años. El servicio es atento y una buena variedad de opciones de comida asiática.

Food untaste, and Expensive!! for a simple plate of steamed rice and steamed chicken, a plate of rice noodles and 5 dim sum 50£ Slow and messy service! I received my meal before my husband and before the starter I wouldn’t recommend it

I was staying across the road at the Radisson Blu so Chi Kitchen was handy. I loved the Dim Sum selection more than the Malaysian Nyonya curry which I found strangely stodgy. Service was great. Mojito was ace! Overall it was good to very good

After a good walk in the cold London, we had our lunch in this Chi Kitchen which is conveniently located inside the Debenhams Shopping Mall. The dishes were well prepared and decorated which were really delicious for our Asian ‘tastes’. The place is also nicely and comfortable for us of 4 persons! The price is also relatively moderate &! affordable. A good place for lunch & dinner.

I popped in because I wanted something pan Asian. It’s a good choice if you want a combination of a great selection, good food, very convenient location, and of course a service, I must say it is better here than at any similar range places. Smiley and attentive staff. Well done guys!

We enjoyed majority of the items that we ordered. We preferred the starters over the mains. We enjoyed the sushi very much but we were under the impression that it gets served to you with dry ice, however they don’t do it on a Sunday which was disappointing. We had visited for that reason and we didn’t get to see it.

Very good Asian foood, we’ve tried some various dishes and everything was delicious and fresh! The service is very nice.

Great food, great quality, great quality and great atmosphere (fun yet peaceful). What can I say? I had a great time there, and they have Singha (Thai beer) so what else can I ask for? Perfect!

delightful experience of the palete. Chi kitchen provides a wonderful dining experience of pan asian cuisine with very proficient staff members

I have been here a few times . I work around the corner. I would say I would usually give it 4 stars and I have been 6 times. However the last couple of times it has been so disappointing that I would like to write about. I order an matcha latte. It was half filled and the worse thing I've tasted. I threw it in the bin after taking a sip!!! I ordered the prawn wasabi! I never remember the pieces being so small. It seek like someone cut them up in little pieces. Usually it a whole prawn. Now i have more batter and sauce than prawns. It is really bad. I order the chi sushi which I order all the time. I know the dish well!! . Again this isn't fresh as I seat here I feel like I am getting a stomach ache . I just stopped eating thing. The rice feels old and the rest not fresh and even the vegs inside seem not fresh. I usually finish my plate but I cant I need to stop. Getting cramp!!!

Ordered the Kung Po chicken. Small portion, came cold. Very obvious it wasn’t fresh. Queried it with the waiter - looked at me with a puzzled expression, rather than try to address it. Had to ask him a couple of times. Second plate came, definitely hotter but the coating on the chicken wasn’t as crispy not where the wonton noodles. It was very obvious it was stuck in a microwave as it came way too quickly. The restaurant needs to be 15% cheaper or give 15% more on its portions. The service and ambiance are poor.

If this isn’t a chain, it should be. It has that sense of deliberateness. “Cosy” is not the word I would use, though one reviewer did. BUT THE FOOD WAS TASTY, if not exactly authentic... I had Kung Pao Chicken. It’s a dish made with fried peanuts. This was made with roast cashews. Not the end of the world. The service was ok: the same Multikulti youths one finds everywhere in London.

Me and my wife really enjoyed eating out here. It’s a nice cosy restaurant. The interior deco is great. The starters and mains was delicious. The staff at the restaurant was friendly and always attentive. I would really recommend this place as it’s Halal too.

Memo to self: don’t wander into a department store restaurant because you’re hungry and it’s there. Not that posted reviews would have helped. We had Sichuan beef and dim sum platter. Beef arrived 7 minutes before the dim sum, and wait staff thought it odd...

This is one of the few good asian food options around OXFORD STREET. The ambiance is not too good, very small and limited space. But, EXCELLENT FOOD. five star only because food was excellent, Service was good as well. Located inside debenhams and another entrance...

Unpretentious surroundings but wonderfully flavoursome food with friendly and knowledgeable service. Everything we chose was good but would like to make special mention of the Wasabi Prawns and the Nasi Lemak

The sushi from here was amazing, I had the spider soft shell crab and it was on point and I really enjoyed it, the salt and pepper squid was also really enjoyable though slightly soggy due to being closed up while being delivered (which obviously...

Ambiance of restaurant is not good, it feels a bit like an American Diner with the distant hum of hairdryers from the Debenhams hair salon. Food was generally good, Satays were so delicious, more Malaysian than Thai which was a good thing to me as...

A really nice quick meal inside Debenhams. Ate there twice. I had the lunch menu of a starter and main. Had sashimi and chicken noodles. My daughter had the prawn crackers and prawn noodles. Not cheap but nothing is I guess. No complaints

You should expect very little from anything in the proximity of Oxford Street and this just confirms it. I only went there because of time and location constraints but I wouldn't recommend it. The food is a confused mixture of several cuisines, with no immediate...

The menu here is great, if you like Asian you'll love it. My wife & I have an issue, I find chinese too bland, she doesn't like spicy. So this place was heaven .the kung bo is proper kung bo, very spicy!! dim sum excellent,...

We recently went to have our dinner at this restaurant and had a great time . The service was very good and the foods were delicious. We tried almost everything on the menu. It was a great night out for our family. If you happen...

Wow.such lovely people.we had a fantastic meal with sushi ,chicken, noodles Burmese Malaysia style food.So good and the staff are so nice .they recommended everything and it was spot on

I was very impressed to find this restaurant, offering all types of Asian cuisine at a reasonable price. There is a very wide range of food on offer and a good range of drinks. Service is very good, and the food was very tasty.

Really enjoyed finding this small restaurant hidden inside Debenhams Good service and great choice of food I tried the laksa soup which was delicious (quite spicy)and will definitely return to try the rest! I love the variety in the menu!

I chanced on this Resturant after shopping in Debenhams on Oxford Street in London and I should say I was pleasantly surprised. The service was great and the food nice. The ambiance is just fair. I had some sushi and it was tasty. I will...

I hadn't noticed Chi Kitchen before, so popped in out of curiosity (and hunger). Te decor is very smart and the staff friendly and attentive. I ordered the Chi Kitchen Laksa, which was delicious and full of flavour. However I have had equally as good...

The kitchen is headed by the winner of 2014's 'MasterChef', Ping Coombes, who has put together a menu of Thai, Chinese, Malaysian, Japanese, Vietnamese and Korean food. Indigenous dishes include char kway teow (fried flat Malaysian noodles), prawn dim sum and robata barbecue, with the...

Late dinner, we ordered through deliveroo, and it was quite quick. We had some starters satay, and baby squid, followed by the green curry. All nice.

Popped into Chi Kitchen within Debenhams on Oxford Street ( near Bond St station). Went with friend for lunch. Neither of us were ‘starving’, so were pleased to see they had small plates you could order, a bit like tapas we thought. We both ordered...

We went as a family on a weekday evening, and were seated within seconds. The staff are v attentive and friendly. We ordered some pancakes with duck and my wife had prawn noodles as well as some prawn starters. We stuck with tap water so...

Attentive staff. I ordered a simple meal - chicken satay and prawn fried rice. The fried rice was extremely bland - not sure it was even fried - it looked/tasted like 'repurposed' boiled rice with peas and prawns thrown in for good measure. The satays...

The Malaysian food here is reasonable but not outstanding.Fairly typical fare, taste quality that you get in most Malaysian restaurants in London. What I find problematic is their price point. The dishes are so way overpriced that it's almost like taking the customer for a...

I go there frequently for quick lunch. It is much more expensive than Rasa Sayang or C&R in Chinatown but this is much closer to my work. I used to live in South East Asia for 10 years and I can tell you that they...

Me and my friend sadia decided to have dinner here, I ordered the sushi rolls that were chi house special and it was theatrical with liquid nitrogen coming out.. the chocolate sphere we shared also magical with caramel poured to reveal some Ice cream under...

Had lunch with my wife and daughter after reading the reviews. We were not disappointed. Genuine Malaysian food cooked with all the flavours and presented in a contemporary setting. Good service and love the restaurant environment located in a tranquil part of London behind the...

I celebrated my Christmas meal here and everyone had a lovely time! We ate and drank till our heart was content! Definitely value for money with my colleagues and had a great selection of food on Christmas menu.

Despite a hesitation about restaurants in department stores, after taking the plunge, I was hooked and have now dined here several times. Menu items reflect a variety of Asian cuisines and come with a flavour guarantee - nothing insipid or bland on offer here! Excellent...

I have been to this restaurant few times. Although it's slightly over-priced I keep going there purely because of the quality food they serve. They recently changed the menu a bit - which I am not too sure if it was a good decision. There...

We went there for a dinner, and I have to say the food quality is good, but the price is a bit higher than it should. Thankfully we had the Gourmet Society card and we got a nice discount, otherwise it won't be worth.

Lots of choices with differing ethnic origins. Full bar. Service was slow, but the place was packed for lunch.

Very pleased with the food here tasted like I was in Malaysia. Roti with gravy, salt and pepper baby squid and nyonya tofu curry were all excellent. I wish they could do more Malaysian dishes e.g. Murtabak

We had a nice tasty dinner at Chi Kitchen the location is a bit strange inside Debenhams but it's good place specially if you do shopping at Oxford street nice atmosphere friendly staff the service was very fast and efficient. We had chicken wings as...

Very good food here. Try rolls and the cha-kiaw-tiaw! Oh! And popcorn shrimp too. But actually it's all great!

Had a wonderful and tasty lunch here. Friendly staff, nice drinks. On a strange location in the warehouse. But inside you do not notice this at all. Sweet place, would go back for sure.

The right place for those who want a light meal while shopping at Oxford Street. Fresh and clean, nice atmosphere, the service is fast and efficient. Don't expect too many options in the menu, though you'll surely be surprised by the presentation of the dishes.

The atmosphere is not tantalizing.... walking in from Debenhams, i was reminded of walking into a Dennys in the States. A very nice young woman showed me to the table and left for an appropriate time before coming back to take my order. I chose...

I was pleasantly surprised at the food here. Passed this place many times without looking twice. My friend took me here and the suchi was so lush. The ambience wa good and our waiter was very friendly and professional. Definitely would go here again for...

We decided to try this restaurant as my husband had recently signed up for their mailing list and received a 50% off food email. It asked him to email Chi Kitchen to reserve a table quoting a code, which he did, but when he didn't...

Tried wonton soup which was fine, but chicken wings a bit on the characterless side. Seabass and chilli was good (GBP 18) and Beef kushiyaki (GBP 10) only passable. baby pak choi was nice. It's somewhere between a fast food joint and a mid-range restaurant,...

Absolutely love the place. The food is Asian fusion. My personal favourites are the Korean BBQ beef and sea bass. There is a nice choice of other smaller dishes and sushi. If you are shopping at Oxford Street I would definitely recommend giving Chi Kitchen...

After some shopping we decided to visit the place as it was halal and close by. The service by Natasha was fantastic. She made some great recommendations and also with 2 small boys who were tired and messy Natasha was very friendly and helped us...

I had wonton soup, chicken satay and broccoli. Plus very pretty jasmine tea (see photo). This all came to £25 which I think is expensive for a very quick lunch but location justifies it to some degree. Service tried to be attentive and I had...

I've always been a bit skeptical of restaurants that are in department stores. I don't know why, but I guess I always assume that if they're hidden at the back of the beauty department, they're probably not going to be the best place to eat!...

We have visited Chi Kitchen (pan Asian) inside Debenhams department store few days ago and we have been very satisfied with our experience. The food we ordered was really nice and delivered very quickly too. The menu has a good choice of hot and cold...

Saturday night dinner with the wife and kids......45 minute trek to the restaurant as the food was halal and the venue seemed appealing. Chicken generally used in all dished is pretty stale and of an extremely low standard......tasteless. Virgin mojito and the prawns in wasabi...

I had lunch with a friend, who is Malaysian and had suggested the restaurant although she had never been before either. Service was good. We ordered the tempura soft shell crab and roti with Malaysian curry sauce for starters. The roti was very good, the...

Needed somewhere to eat so we decided to try this place out. The restaurant isn't big but it does look nice. We ordered Nasi Lemak, Green curry, and one of their items from the Laksa bar it was the one with prawns and coconut milk....

Very nice small place, you can find entrance within Debenhams too. Nice small platters so you can have variety to taste. Truly Asian with Japanese Korean Thai Malaysian and other Asian dishes. Sashimi was very thin cut but with pretty presentation. Loved this place.

Yes there are many Halal Kebab shops down Edgware Road, but if you want something a bit more refined, with excellent Asian flavours this is the place.

Dined tonight. Our waiter (L) and waitress (N) were attentive and very nice and helpful. The front of house was a bit off though. Had a 50% off and just as well. As others have said, the portions are far too small for the price,...

I had a 50% off voucher so I thought it would be a good idea to check this place out. We ordered Nasi Lemak which was priced at £16.95 and curry laksa noodles at £12.95. Since the nasi lemak was under the category of 'large...

Tried this restaurant as it looked a nice place from the outside. Ordered lamb rack and my partner had the green Thai chicken curry. The "rack of lamb" consisted of TWO very small chops on a bed of lettuce and some jus - this is...

A few days ago me and 2 of my friends visited Chi Kitchen. I have been before and I was quite impressed with the service I received from Edina whom I believe to be the manager. Because of this I returned and I was happy...

Had a great time, the food was delicious and the service was excellent. Would definitely come here again. The space of the restaurant was quite small so not really ideal for larger parties. Otherwise a nice refuge from the chaos of Oxford St.

Very tasty food backed up by excellent service, however, did not see it value for money with what I paid for the set course lunch menu at 22 pounds. Expensive for a quick luncheon and felt more like a snack and that I needed a...

Visited this place after a busy day of shopping on the 23rd Dec 2016 which is based inside the Debenhams store at the back. We were pleasantly greeted immediately upon arrival and given seats. Waiters and waitress was absolutely amazing throughout our evening. Very attentive...

Me and my wife were visiting London during the week-end Dec 15 - 18, 2016. On our last day, after squeezing through the dense crowd on Oxford street, we decided to head back to our hotel, by along next block, behind John Lewis and Debenhams....

Not knowing the language or knowing what was in each dish we needed the waitress to explain the menu. The starters were not quite what we expected but were nice enough, and as far as my main was concerned (slices of duck in a lovely...

I found this weird having such a lovely dinner in Debenhams but I must say the food was good. I ordered the shredded beef, salt & pepper squid and duck spring rolls. All delicious, calamari was a touch chewy which it shouldn't be for the...

We found details of Chi Kitchen on line whilst being out in London and thought about going to it when we saw the reviews. I was a bit concerned when we were able to book a table for anytime we wanted, especially when it's on...

once we arrived we were surprised to see this restaurant was part of debenhams, we weren't disappointed, we just found it funny that we hadn't realised. We had the 50% offer off mains, but with pricey sides (£7 for two slices of grilled aubergines), it...

Came to chi kitchen last year and was impressed so returned this year. Lovely food again. Thank you.

It's a pity this is an average food but the issue is the price. Yes it's in the heart of central London but even tourists will be cautious. It does Debenhams harm I think as it's over priced and not an advert to go shopping...

Went there on Friday evening with husband. This was our first visit. The food is great. It's slightly expensive and portion is small.

Very Slow Service, although the food was okay. Its way overpriced for the quality I wouldn't recommend this place.

We have been here for both lunch and breakfast and the food has been very good. The service has been great - especially at breakfast (special mention to waiter Sandford). I don't think many people know about their breakfast as the restaurant was very quiet...

I went for lunch and I had a chicken pho and some dumplings, every thing was nice however they prices were way to high. I do not think I would go back as you can find similar good food, cheaper. The restaurant does not even...

We were surprised to find this nice restaurant in this very busy and touristy area. There is a lot of choice in the menu (except deserts) and the service is efficient and nice. The decoration is not very glamourous but gives a peacefull athmosphere. When...

We really enjoyed Chi Kitchen, tucked away in Debenhams - though it does have a street entrance too so don't let that put you off. The staff were really lovely, and we didn't have to wait for anything which was great. Food was delicious and...

The main reason to try Chi Kitchen is that the executive chef is the winner of Masterchef 2014 Ping Coombes- well they are doing 50% off the food bill too. We had: Aromatic Duck Spring Roll (£5.95) - The shredded duck is wrapped in a...

This is a pan-asian cuisine in a pleasantly fitted out small restaurant. Excellent food as can be seen in the attached photographs, although service was rather slow given the restaurant was not busy and the food we ordered was not overly complicated to produce. Food...

My guest and I attended Chi Kitchen on the Hot Dinners 50% off food offer. At these prices we felt that it was reasonable priced at normal prices, it's way over priced for it's location. To begin with it's in Debenham's on Oxford Street and...

Visited Chi Kitchen in London with family, received excellent service from the waitress who guided us very well. Her knowledge of the menu was clearly evident. The food we ordered was just right and was throughly enjoyed. Really enjoyed the Thai Green Chicken Curry, Wagyu...

Really liked the feel of the outlet and also the table, plates etc. Staff were a little vague, not really sure what menus we had been given etc, but they sort ed it out quickly. Ate here on an offer of 50% off food according...

1. Friendly staff. 2. Good location at Debenham. 3. Happy hour £4.50 on cocktails but diluted. 4. Nasi lemak not impressive. Small portion and pricy. 5. Sambal prawns with rice taste is good. 6. Sushi not bad, freshly made. 7. Bubble tea not nice. No...

My friend and I really enjoyed the atmosphere here. The place is clean, spacious and well lit. The staff are very friendly and attentive. My friend had a cold when we visited and wanted something spicy, we were recommended a few options and they even...

The sushi at Chi is amazing, we tried the mixed combination plate and it was so tasty and it looked beautiful too! Very nice place if you're a sushi lover!

I ordered a coconut bubble tea and beef pho. The broth couldn't taste anything other than salt, very small portion for a £9.50 main course pho.

this restaurant offers a halal oriental breakfast for only £5. it's very tasty with vietnamese sausage which i'd never had before as well as the usual tea or coffee. we enjoyed it a lot but found it was quite small, a good breakfast but maybe...

We were walking around trying to find womewhere to eat something organic. We found this place, it's like a trip to Japan. Service was excellent and food was delicious. You can add other dishes while you eat and ev erything is prepared on the spot,...

超级棒的餐厅，食物非常好吃价格也很公道而且服务员的服务也很专业。谢谢你们给我们一个难忘的晚餐。我们一定会再回来的。 Thank you to Chi kitchen's team. We had an amazing dinner last night for celebrate my mother in Law 62 years old birthday. The food was delicious and excellent service, all the staffs were attentive and smiley. We definitely will come back again.

Friends encouraged us to meet and eat, with expectations of good food being high due to Pan Coombes connection. From a fixed menu of three choices, two of us chose the chicken curry (or so we thought). It turned out to be a breaded piece...

Happy Hour on Cocktails & a great choice of small plates to share, what's not to love? Popped in after work with a colleague for a drink, we hadn't booked (although you can) & still managed to bag ourselves a table. The area was busy...

Located at the rear of Debenhams with a separate entrance the place has a clean modern feel. The meal overall was good. The food was well presented and well cooked with good portions. The waitress was charming and very helpful and looked after us well...

Visited this branch yesterday - ABSOLUTELY APPALLING. Having visited the Birmingham branch (my reviews up here also) I had high expectations, actually left certain chi kitchen was a new favourite, this view has been tainted completely. Service is atrocious. I booked via open table for...