The best restaurants serving Italian food in North West

A Blue Monday offer and what a superb offer - however I have always found this Prezzo superb - tonight was no exception. The food even tho on offer was the same high standard and very well presented and tasty. The venue is immaculate and quite refined - extremely neat and tidy and well kept as are the toilets which were impeccable, Then the staff, all were so nice, so well mannered and overall perfect. It makes a change to have such gracious people. Everything tonight perfect - thanks

Unbelievable service from Liam and Adam on a busy Saturday night!!! Was very helpful and polite to all of us and had very quick service

Tuvimos una comida maravillosa. La comida era fresca y deliciosa, el servicio era atento y amable y el ambiente era relajado y cálido. En general, una gran experiencia y recomiendo encarecidamente una visita.

I had a good time celebrating my friends 21st birthday on the 8th March. I didn’t want to spend a lot of money so I got the garlic bread with cheese starter with fries. The portions were extremely large and I couldn’t even finish the food. The waiters were very helpful and everyone enjoyed the portion sizes. In particular, a young man called Andre served us well and made our experience better.

Rude staff asked us if we wanted any more drinks before the bar closed so we ordered a bottle of wine. Half an hour later they told us we weren't allowed to drink the wine as they were closed🤷🏻‍♀️ Also weren't allowed to sit outside to drink the bottle of wine they had let us buy.

Whole experience was spoilt after receiving the bill, £28 for four Pepsi sized bottles of cider, mark up on them must be ridiculous!

Bland and uninspiring. Expensive too. Used to be excellent when small portions were offered for a good price and you could have a few to make a tasty lunch. Lasagne I had was just mush with no discernible layers of pasta and very bland. Items have been dropped from the menu, but the the menu has not been reprinted, so when you order you are told, “we don’t do that anymore” well, reprint the up to date menu then!

As usual when visiting Cancellos we had Excellent Food, Service and Ambience! We will be back soon! Karen Walsh and Kaye xx

Amazing food and most of all the staff were so polite. Unlike some other local places, not a mobile phone in sight. Presentation excellent. Deffo return

Don’t visit that often but have in the past and felt was ok. Decided to go again and found that the restaurant itself was bland with no mood or atmosphere. I remembered a lovely mural on the wall of an Italian scene - now painted over so just plain walls, with stark lighting. Menu was much reduced, with more Spanish ingredients than Italian - chicken, chorizo and nduja making up about four different dishes. Several of the dishes we were told we unavailable due to them not having the right pasta🫤, after one half of Pironi, they had run out… this is early on a Friday night…. And no honeycomb gelato. The meals were ok, I could have done better myself and will do next time… cheese and garlic bread was their only saviour… that was nice. But what tipped me over the edge to write this review was when we came to pay, we were informed that they couldn’t take cash, not a surprise these days, but that they also couldn’t take a card as the machine wasn’t working…. 🤦‍♀️ I had no signal so needed Wi-Fi…. They don’t have it apparently…. So their solution was to write their bank details on a piece of paper and make everyone do a bank transfer straight away before leaving the building…. And you also had to leave you phone number so if you didn’t pay the right amount the could ring you. Very poor. We felt sorry for the waitresses who were very apologetic and appeared embarrassed every time they had to deliver bad news to us for various reasons…Otherwise they were very pleasant. Get out while you can would be our advice to them, as the writing is on the wall for the business as far as we can see. Will not be visiting again under the current management. Shame…😕

I’m not one to leave many reviews but I’m always honest on the few I do. We have been here a few times and it’s always been great, we visited last night, ordered soup of the day which was tomato and basil, garlic bread and meatball starter, the meatballs and soup came at the same time, which the garlic bread following 6 minutes later, which resulted in it coming cold, the meatballs were great but the soup literally tasted of nothing, and that is not exaggerating, it was orange and literally tasted of nothing. When the waitress came to collect the starters I didn’t mention the garlic bread but I did mention the soup. Once starters were cleared we were immediately presented with one of the mains, which was wrong, we ordered arrabiatta and got given what we can only think was carbonara, this then resulted in another 10 minute delay, it was very obvious the correct main was just thrown together. Being honest all the food was tasteless. May I add, the staff- majority being young men and women, were fantastic and trying their damned hardest to keep the place running. It seemed to us that they were very over stretched with no senior management to fall back on, you had staff, serving drinks, food, clearing tables, making tables, at the same time as trying to check people in, and at one point there was a cue of around 14 people. As I said the staff were great and we did leave a tip but there seems to be a-lot of responsibility for young staff to run the place.

Lovely little restaurant with a good menu, food delicious and plentiful, staff extremely friendly and welcoming. Bonus that it’s dog friendly too. Brilliant little find

We visited the restaurant a few weeks ago, and the manager, Sean, recommended few places to visit in Wallasey. We came back today for lunch and the food was delicious, and very friendly staff.

Bizarre customer service... We enjoyed excellent meals at Portofino New Brighton, over several months, but on this occasion we have have been put off from going there again. On the plus side, the food quality is normally excellent , and on most visits staff were attentive and helpful, but one of the young Italian waiters is unfortunately not good at English, and this impacts on service; he often has to refer questions to his manager, because he doesn't understand them. He doesn't even understand some basic restaurant terms, such as 'gluten' On this latest occasion though, it was the manager who took our food orders; his English is good, but the Sea Bass my partner ordered, came with a completely unrecognisable sauce, not one described on the menu. She also suspected that the sea bass was mackerel (or another different fish). When my partner questioned him, he was adamant that it was sea bass, but bizarrely said that "we sometimes change the sauces". Er, no....I thought, restaurants do not "change sauces" without discussion with the customer. The manager also offered to go to the kitchen to discuss the matter with the chef and he would " come back shortly" But he didn't return. At all, ever..... He hadn't left the restaurant because we saw him chatting to other customers at the bar, on our way out. At the same sitting, I was given Ravioli in a rather sickly cream sauce, instead of the Canneloni dish which I had ordered. I didn't complain because we had already questioned my partners dish, so I just eat the meal, which I didn't enjoy. So this restaurant has lost 2 regular customers due to what appeared to be odd, bizarre behaviour by the manager. I notice that Portofino, New Brighton, don't respond to any of these reviews; They obviously don't care, not interested. They should be . If you go there, be careful that the staff have properly understood your order, and reject it if it isn't exactly what you ordered , is my advice.

Tres adultos, tres niños. Tenía temprano, tres platos £ 20. Precioso de principio a fin, muy sabroso y de buen tamaño de porción, los niños de 15 , 13 y 10 años realmente lo disfrutaron y no dejaron nada en sus platos. Camareras muy serviciales, amables y en la pelota, ya que se puso bastante ocupado.