Bella Italia - Lancaster in Lancaster

I was served by Cara, and the food and atmosphere were amazing! Very welcoming staff, and a pleasant experience!

Lovely food but £50 for 2 cokes and 2 mains which largely equated to a very nice snack ... way too expensive for what you get

What a great service by Des. Very kind and showed a lot of humility. Appreciate a lot.

Miro was lovely and very friendly ❤️❤️

We had a lovely meal for our 7th anniversary. Anea and Niko looked after us extremely well. The food as always was wonderful and looking forward to visiting again soon :)

Amazing food lovely servers especially Niko

Over priced, over cooked pasta, gsve it a second try hoping maybe the chef was having an off day - NOPE! Food was just as disappointing

Always been very good……. still is

Friendly staff and nice food. We had a mix of pizza and pasta. The spinach and ricotta cannelloni was good.

Been to Bella Italia this afternoon we had a couple of little issues with one persons meal and the staff couldn’t be more helpful especially the manager Dez who went above and beyond, we will be back, Thankyou so much for your understanding and resolving the issue in a very generous manner.

Absolutely enjoyed the whole experience really nice food very tasty service efficient and thankyou very much

Excellent service and good food

Fab service for an18th birthday. Thanks

Lovely fresh meal last Sunday evening. Great service from two waiters. Nothing too much trouble

all the food we had was absolutely delicious! all the staff were so friendly and happy to help. i would really recommend the king prawn starter, it was so tasty

Food was cold and unappetising, couldn’t cut the pizza and the spaghetti bolognese was dry with hardly any meat in it also the portion sizes were small for the price

Lovely food, great service Hannah really friendly

As we went in the restaurant we was welcomed by friendly staff after we were seated and got our menus the server left us for a while she asked if we had any allergies (we’re gluten free) she took our order we waited about 5-10mins it was delicious and fresh the staff are amazing would definitely recommend you try it

A very nice meal, great server ( Chris ) and a chill vibe.

The service was amazing and the food was delicious. We will defo return. Niko our waitress was so lovely and recommended us our delicious food.

Friendly staff. Prompt service. Tasty food. The children's menu made my granddaughter very happy.

Just look at how hot the worker was

Great service, lovely fresh food, friendly atmosphere. Good facilities. There are stairs to the toilets. We thoroughly enjoyed our time in this restaurant and would go again.

Had a lovely evening, staff attentive, food was lovely. WATCH for automatic Service Charge, which is listed on menus, but who looks to buy that??

A warm welcome when we popped in early in the day to see what time they closed 😀 Went back 730pm. Another warm welcome atmosphere was great. the food was great. The staff were so welcome, and nothing was too much definitely worth going 💯 thankyou all x

Dogs not allowed while the sign outside says it is.

Great service, Cara was friendly and made our eating experience very pleasurable.

Love this restaurant! Last time we ate there they were a bit short staffed but the staff that were there were working extra hard to make the experience as good as possible. Food arrived quickly and was delicious.

Once again the staff was friendly and gave us a table in the window (it’s near the door ) this is great as my mum has difficulty walking once settled they give us time to decide what we want to eat my mum has a children meal as she doesn’t have a big appetite my meal and my dad meal was delicious but my mum was ok it needed more sauce (there was very little) the only other downside is they don’t have disable toilets but we would definitely return

Lovely meal. Great food and great with kids. Excellent service.

All food was lovely, accommodated for all ages. Hannah (out server) was very polite and helpful.

Great restaurant. Been many times. Staff very friendly and welcoming. Served by Hannah.

Very family friendly and welcoming, food was amazing

we came for our friends birthdays meal and we had a decorated table with a banner and 4 balloons: we waited for 20 minutes to get our drinks and they were wrong, we had to ask the waiter to order our food and for our deserts, we asked for a special desert which was supposed to be decorated very birthday themed and was told they were going to make it special with sparklers and we had 3 candles on 3 deserts which we were told that the birthday girls would get a meal free or desert free and when it came to paying they didn’t take it off our bill and added a £10 service charge on which they said was optional but added it on anyway, when one of my friends came to pay she wanted to pay half cash and half card the waiter didnt look at how much cash she had and charged her extra which then her card declined twice. There was only 2 waiter working, which one was the front of house which had to work and the restaurant was pretty packed and near enough full. Will not return from this experience

As always good food, great service by friendly staff. A little disappointed by noisy party near us but when they left the atmosphere was calmer.

Excellent as always 👌. Food was great 👍. Service was brilliant.Alin our waiter was extremely helpful. Brilliant service 👏.

Great service. I always take my 3 year old son here for a treat.

Salon the manager was incredibly service always top tier and can never go wrong with the food look forward to seeing you again!

Delicious food, amazing staff and lovely atmosphere 😋

Really vibey atmosphere and amazing food and drinks. Our awesome waitress Cara was outstanding and a great host!

Fabulous meal at Lancaster. Great food and service. Cara was exceptional.

Great price for great food Would 100% recommend

Friendly staff and good food. After six years we came back to this restaurant. The service was good but the food was poor. We started with the bruschetta, the diced tomato had just come out of the fridge so you couldn't taste it and there was too much onion. I had chicken catciattore, tasteless, and we had questions over the wine, red wine usually has a zing about it, this didn't???

I had one of the best gluten free pizzas that I have eaten.

We just love it here! 3-course menu for £18.95

Pizza was a bit cold and should be served on a pizza stone which would keep it warm. Cara and Chris were really friendly and helpful nice to see service with a smile which seems to be missing these days.

Even though we arrived late we got a warm welcome and excellent service. Food was really good.

Can't recommend this place enough! Staff are fantastic and food is even better.

Food was very good. Customer service was excellent. Thanks Lito and Anca really appreciate the extra mile for my daughters birthday

Delivery driver was amazing! I accidentally put the wrong address in and he was so gracious and refused to accept a tip. Credit to him x

Had a lovely meal here after visiting the castle. Cara was wonderful, always there if we needed anything and gave us really good recommendations for what to order. Will definitely be returning when we are next visiting!

Waited 45 mins from garlic bread till we got starters, then they bought the wrong one. In the end we ask for it all to come together. Food was fine - small portions. Servers were lovely - Anouk, Lito & Cara.

Food was good and servers were lovely, Cara and Chris were lovely and helpful Cara even turned me away from a certain starter and suggested a different option. Atmosphere unfortunately was not the best drunk and violent kids outside always make you feel on edge but unfortunately this is Lancaster.

Lovely relaxed meal, food was wonderful and Hannah was a great server 😊

Had an amazing meal cara the supervisor was amazing with us with menu knowledge and very friendly

I've been here a few times and it's really nice. It's relaxed and friendly. Today's meal was ok. I've only given it 3* bc I found it to be too oily today and I definitely needed to season it but it was nice and I didn't feel it was necessary to mention it to the lovely staff. It's not put me off returning, I think it was a one off. I'm glad the meatballs were pork and not beef.

Lovely staff and fantastic food!

Hannah and Jess were excellent servers - thank you so much!! Veggie Calzone especially lovely!

When cara served me she was very polite and organised.She added in that I was gluten free and made sure my requests were met!Fabulous service all round would recommend!

Had a pleasant meal the food was hot and tasty ther server cara was professionall and polite nothing was too much trouble

Me and my partner came in the other day, and we weren't sure what to order and are server cara helped us and recomened a few different iteams we ended up getting tomato bruschetta and lagsanya pizza that she recomened to us she was very polite and always happy to help with more drinks and to make sure everything was fine with the food she was brilliant definitely will be back and really enjoyed the food and service given.

We ate in tonight and were served by Hannah who was very professional, attentive and friendly. The food came out correct and very quickly and was delicious. Thank you so much!

Good food and nice staff... We enjoyed a lot. Many thanks.

Alin is a super star! He should be really rewarded for his spectacular service :) thanks a tonneee!😍

Anca and Hannah were lovely had an amazing time! Food was great🤤

I had some negative experiences here but in recent times the manager has went above and beyond to assist me in placing order due to my food allergies. This is my sons favourite place and the staff really try hard to deliver the best food/service possible.

Always a solid place to eat and the staff are super lovely, going above and beyond to ensure we had a positive experience!

Oscar was fab. Very friendly and helpful. Great service.

Lovely food as usual, brilliant atmosphere. Lush cocktails 😍

To say we paid around twenty pounds a head, the food was very basic. We walked in and it took us a few minutes to get acknowledged in a very quiet restaurant. The service and the food were very underwhelming.

Staff super helpful. Food was very nice too highly recommended 👌 😋

Super cool atmosphere, great food and amazing staff!! Especially Anca

Food was delicious and customer service was great. Would highly recommend

Nice place to eat and nice food with lovely service favorite was the browny and ice cream 😉

My mom and I had a lovely lunch visit with beautiful drinks and delicious pizzas. The servers including Des were attentive and lovely to talk with during the quiet hours. The music and the design of the interior was gorgeous and it makes the restaurant a favourite for us!

Restaurant quality food without the trip out. perfect!

Amazing Experience, Brilliant Service by Alin

Lovely meal yesterday tea time with friends. Our server Hannah was professional and very helpful in recommending items from the menu. We all had a starter and a main. The food was delicious. Would highly recommend. Thank you Hannah for looking after us and for providing excellent customer service.

Food was outstanding when we visited Wednesday lunch time. We went as a group of 4, 1 of us being a toddler, Alin was great getting my toddler some crayons and colouring and even a balloon to leave with! 10/10 service, food and atmosphere will be returning next time we are in Lancaster.

beautiful :) i am very happy Thank you so much!!

The food was very tasty. The service was a bit slow given it wasn't busy, and didn't seem to be coordinated. Every time we ordered something (drink, starter, main) we were asked again later if we had ordered or what we had ordered or other specifics. Some items are ridiculously overpriced, like garlic bread for £6 and a tiny Negroni for £8.

Lovely food and drink, lovely atmosphere🩷

We went for pre anniversary meal and were treated really well by manager Alin and waitress Jess

It was amazing, great food and amazing service

Very attentive and friendly service.

Amazing place😫😫🙏 me and pooks had amazing pizza 10/10!!! Everyone go here please the staff are lovely🫢🫢 our first time at the place and it won’t be the last😍😍 loved it so much!!! If you fancy pasta, pizza or garlic bread you will love love love this place!!! 🎀🎀🎀🎀🎀🎀

My friends and I , went out for lunch this afternoon . The food was good however one of the pastas was a bit watery . The service overall was good however we were charged a 10% service tip without our knowledge which exceeded the bill by almost £10 making our lunch an expensive one. Then after we had finished we went to the lavatory one of my friends slipped on the wet floor (which there was no sign to indicate) and injured herself. We were also made aware that the floor was not clean as there was a large stain left on my friends trousers(which is highly disturbing) .

Anca is fabulous! Food was fab!

Meal was sloppy, mozzarella sticks amd drink were nice. Bella Italia kept delaying the arrival time and when I rang the restaurant for help they said 'they couldn't do anything'. I was unable to cancel at my end even though they still hadn't started preparing it at that point. Definitely won't be ordering again.

Got our drinks in a good amount of time, managed to be seated despite being busy which we appreciate, servers were lovely and attentive despite being busy and the food was lovely

Nice little place. Food nice and prices good. Only fault was there was no disabled toilets. We went with a friend who has difficulty walking and he struggled going up and down the stairs to the toilets. They are very steep. Staff did say he could go to the place next door and use their toilets but not really what you want when half way through your meal.

Absolutely amazing. Great food, lovely staff.

We were well looked after by Cara who made the evening for our party of seven.

We visited Lancaster Bella Italia today for our daughter's birthday party. From booking through to the party today the staff have been great. 🍕

Wow, great food, amazing service, what more could you ask for! All the staff were super attentive from the moment we walked in. Food was prompt and tasty, I will definitely be visiting again soon.

The staff couldn’t do enough. They were so attentive and made sure we had everything we needed. The manager especially was lovely, and his team were very friendly. The food was so tasty and well-cooked. 10 out of 10 best Bella Italia I have been to by far.

Food is great Service ia great Staff is super friendly very welcoming

Bent over backwards to find us a table on Mother’s Day. Food was amazing was really busy but the service and staff were excellent. Wait times on food were minimal and the quality was fantastic. Really can’t recommend highly enough.

Chris was really friendly, fantastic service, highly recommended, will be back for sure

Another great experience at this restaurant!