Zizzi in Lancaster

Been here a couple of times. It's a pleasant atmosphere and the service is impressively quick. But I've found the food to be disappointing and lacking flavour. There are better options out there for chain Italians.

The food was amazing, and amazing service from Ollie. A very welcoming experience

Amazing food and service by Ollie!!

Was served by a brilliant young man named Bolivert. Was attentive all night and accommodated me and my husband Mackenzie very well. Shall be returning soon. Thank you Olivia

Ollie saved my cat out of a tree. Absolute hero! But seriously though, his service was great and was very welcoming did a great job with the group we brought

Great service from Ollie, amazing food as well!

Very nice meal for 12. Thank you Ollie. :)

Ollie was really pleasant and attentive and helped with everything

Great fast service. Lovely atmosphere and lots of options. Servers are very friendly, especially Ollie.

Had a great experience. Restaurant is lovely and so is the food. Ollie is a great server as well, legend.

Ollie was amazing and was really helpful during our visit, would highly recommend, lovely atmosphere and very kind staff

Amazing service from Ollie, great food

Served by Ollie, Excellent service

Lovely atmosphere and food with a wonderful service by Ollie who made sure we had everything we needed to enjoy our time here

Served by Ollie, great fast friendly service!

Absolutely amazing food, really quick service and good quality food. Had an amazing waiter called Ollie, he went to every length to make sure we had an amazing experience :)

Ollie provided great entertainment, he memorised the menu and recited for us to prove it. 5⭐️ waiter at 5⭐️ restaurant

Quick service, friendly staff, food was perfect,

Ollie was really helpful and lovely guy , food was delicious!

Ollie was great and food fabulous

Ollie was fab, food was great and lovely deserts. Food came really quick

Great food and superb service from Ollie, definitely will be back!

Fantastic service from Ollie at the Lancaster branch. Very attentive, polite and speedy service. A lovely dining experience!

Had a great time with my partner at Zizzi's. Pizza and cheesecake were excellent, and we had fast and friendly service from our server April. Would definitely recommend!

I really like going to Zizzi's in Lancaster, it has very good food for a very reasonable price and a good atmosphere. The staff are very friendly, especially April who has been our server a few times we have been.

Food was amazing, great service from andrew as always. Another enjoyable visit

Loved our meal here, great atmosphere too. Amazing service from Ollie, highly recommend. Will be back

Excellent food, great service from Ollie ! Thoroughly recommend.

Ollie was incredible, amazing service with a smile and very friendly. We love Ollie

Great good and service from Ollie!

Great food! Lovely service from Ollie!

Ollie was our server, he was excellent 👍

Ollie was our server and was great :)

Had a lovely time here, great service from Ollie

Great service from Ollie, very friendly.

Our server was very helpful. He always has a good vibe and is a joy to see. Food was amazing and we had a lovely time.

Good food. Great service from Ollie

Food was great. Ollie was great

Ollie was my server great service

Early evening on a Thursday, wasn't busy which meant we had a good selection of seats. Waiting staff were very prompt and friendly. The food was quick to arrive and absolutely delicious, I wish I could have tried more from the menu. Same for the dessert. Digital payment by scanning a QR code was also very helpful and meant we were happy to get going when we were ready. Overall a very enjoyable experience, looking forward to visiting again.

The service was great thanks to Ollie and the Food was yummy

Brilliant service from ollie really good food

Food was very good, great place to go for an Italian meal. Service was also great as Ollie was a very attentive waiter. Would defo recommend.

I had never been to Zizzis before as thought it was just another overpriced American restaurant. However I was wrong, the food was absolutely delicious and there’s so many offers to make it good value. We got buy one get one free with the tastecard. Each course was presented well and slightly different to what I’ve had before, the pizzas are amazing with such a think crispy base. The staff were so friendly and eager to please- we will definitely be back.

We tried Zizzis for the first time and had such an amazing experience! The prosciutto carbonara was delicious and my husbands calzone was amazing as well. The atmosphere was lovely and relaxing, and the staff were very welcoming and friendly - we will definitely be back!

great staff, so attentive and polite, and delicious food!!

Alian the absolute boy should get a raise

Alin was so great, I'd trust him with my first born child

Great experience at Zizis tonight, amazing service! Defo come again!

Great meal! Great service! Our waiter Alin was so nice and helpful!

Absolutely astounding service, unbelievable food. Pasta was a clear 10/10. Alin the waiter was very kind and attentive.

What a lovely place me and my husband popped in on Saturday afternoon and it was lovely nice friendly staff, we ordered pepperoni pizza which was delicious and a bottle of Pinot which was also spot on, didn’t wait long for order, definitely go in again

Service was amazing, food was amazing

Walked in, failed to get acknowledged or served. Walked out and went next door to Nandos.

Lovely meal, quick service, friendly staff and great atmosphere! Will be back

Delicious meal, lovely staff - would absolutely recommend!

Waiter was supee friendly and smiley, the food came super quickly and was hot and delicious!

Lancaster the best zizzi around , the food is always spot on . Hot and fresh

Beautiful meal. Definitely get the King Prawn linguini!

Went for lunch with my girlfriend and the staff were lovely and we got our drinks within 30 seconds and our food within 10 minutes of ordering. Only had a pizza each but there were lovely and I would definitely go again.

The food here is reason to come enough but the service is absolutely outstanding and really makes you feel special. All the staff are constantly checking on tables so you won’t be sat waiting for anything. Even on their busiest Saturday night the service and speed is incredible. April deserves a special shoutout, constantly making sure we had everything we needed and treating us really really well. You’d be lucky to have any of the staff serve you but April really made our evening special!

My friend Harry Mirfin loved his king prawn linguine so much he started crying in happiness.

Rapid service and good food. Will deffo be coming back!

Lovely service and food with good atmosphere

Helpful, friendly staff. Good food

Staff were really friendly. Food was delicious and quick service as well. Would definitely recommend coming here!

Birthday get together ruined. It was massively disappointing, The standard of cooking and food was just rubbish, cold pizza and hard pasta - this is all that’s on the menu - you should be to get it right!!! The place was empty, it was a Friday evening should have took that as a warning sign. To be fair the waiting were nice but unfortunately the food and atmosphere was not. We wouldn’t be returning again.

Fantastic service ! Delicious food too. Recommend the prawn skewer starter !

Staff really friendly and accomodating

Great good friendly staff very accomandting to allergys amazing food not badly priced could she the food being peperd from scratch not made off site like one review I have seen happy atmosphere would go again

As always Zizi's food was outstanding. What more needs to be said. They offer Gluten Free options so that keeps the wife happy too. Must mention the bathrooms here in Lancaster, very clean and well looked after. Smelt fresh which is something you need in busy toilets. Only one item for Zizi HQ to think about. Make paperwork in the Alergens folder bigger. Really hard to read, online is better as you can filter your allergy.

Fantastic service, andy made us feel very welcome, the food was excellent, thank you to all the team and the kitchen team

Fantastic food great service can’t recommend enough

Andrew was very pleasant and provided an excellent service. Food was amazing

Brilliant Service.. Food Was Amazing!! Andy really made us feel welcome and accommodated us for the whole of our experience.

Brilliant staff, very respectful. Lovely food.

The layered vegetable lasagne was probably the best I've ever had. The decor and the atmosphere is perfect. Would recommend it anytime

Food arrived two hours after ordering and stone cold. The wrong pizza was labeled as Vegan, which meant I was unsure what I could safely eat.

Normally we love zizis Lancaster is fantastic but last week our visit strated off great but after our meal we were left for over half an hour trying to get any member of staffs attention to order more drinks and dessert, people looked at us and then looked away pretending they hadn't seen us waving. it was a busy tea time but they had come over to fuss over the table next to us with dietary requirements- quiet rightly looking after them, three members if staff had been to check on them, yet we became invisible. We tried the app but it said we could pay yet not order more food or drinks. In the end we paid the bill and left. The barman just swanned around ignoring people including the table in the other side of us that just wanted to order one drink to go with his meal.

Very busy on a Saturday night but we managed to get a booth which was really comfortable and isolated us a bit from the bustle around us. Starters we shared the Garlic Bread with caramelized onions which was really good. A bottle of Rose was also excellent although a tad expensive. That’s where things started to go downhill though…. The Belly Pork was awful. Dry and difficult to cut and was so bad we actually ordered an alternative main course (which was charged for despite us explaining the pork wasn’t edible). I got one of the ‘special’ pastas which was disappointing. The ragù sauce tasted good but there was nowhere near enough to hide the stodgy undercooked pasta underneath it so it wasn’t a joy to eat. Staff were friendly enough but it was a million miles away from a decent meal.

Abysmal first experience - wont be going back. Really poor service, staff got orders wrong, had to be asked for desert menu and didnt come back to see if we wanted to order anything. Generally felt that we were inconveniencing them. The air conditioning was blowing a freezing cold draft over the table despite it being a cold and wet day. We asked if this could be turned off or down but were told no so we sat with our coats on in an effort to stay warm. We waited 45 minutes for our meals despite the restaurant being half empty and my pasta wasn't even cooked properly - it was still chewy. The food was distinctly average in terms of flavour and the portion sizes were miserly in relation to price. This was lunch time portions at evening meal prices. We opted to leave after the main course and go somewhere else for deserts instead. This was our first time at Zizzi and we wont be going back.

We asked for no cheese on our starter and it arrived with cheese on and a comment of 'I hope you dont have allergies as we have put cheese on it'. Only 2 out of 3 starters arrived and when we were still eating our starters we were asked if we wanted the dessert menu... we said no we would like our third starter, and this ended up coming out when we were half way through our main course. Other small issues like dips not arriving with main and when we asked for these we were told 'oh theres none left', and being given the wrong drinks. This is our fourth time going to different Zizzis and there has always been issues, it is a chainwide problem.

Very nice lunch, tasty pizzas. Good range of food including vegan choices. Friendly staff

the food was absolutely amazing only thing was the portion size could of been double for the price

Second time visiting Zizzi in Lancaster, both times been really impressed. Great staff and clean well kept environment. Food has been great, not cheap but where is nowadays.

Very bad food quality, chicken from ice land what you can buy for 2£ there 17£ never again

Very poor frozen food … even the vegetables. Burrata on the menu but just standard mozzarella on the plate. Service decent enough. Hadn’t eaten in Zizzis for a few years … surprised how badly it deteriorated. Won’t be going back.

I think the food would have been great if it had turned up on time but the delivery driver got lost. It seems like the driver didn’t want to use maps as I kept ringing trying to give directions and roads nearby my house as he said my postcode was wrong but he didn’t follow any instructions. He then drove around hest bank for 20 minutes instead of just putting any of my suggestions into maps. When he eventually asked someone for directions and found my house the food was stone cold

Didn’t eat in here, but ordered via Uber Eats. So close to closing, I placed in an order (which I hate doing to any restaurant) but needed some food asap. They accepted the order, it arrived fresh and very hot! Just wanted to say a huge thank you for staying past close whoever it was to make the order and for making it fresh! (Night of 30/5/2024. Isn’t my first time I’ve received excellent service from Zizis, so I’m really glad my local branch are just as amazing!

We thoroughly enjoyed our cocktails here!

Polite waiter, olli Stone cold plates ! Cheap thin spaggetti Certainly not worth £40 Nce place and to be fair it was poor last time !

the food took 30 minutes to arrive when we ordered the smallest food there the cake we got for dessert was cold had to ask to be heated up and it arrived cold again

They were out of what I ordered but called and offered an alternative, still delicious!

Thank you Alin & the chefs for accommodating us this evening. After a really long 8 hour drive we arrived in Lancaster and booked for 09:30pm! Even though they were tidying up, Alin still served us so politely, the food was absolutely delicious and we didn’t feel rushed (although we didn’t want to stay late beyond closing). Give this evening Thursday team a raise!

Elegant restaurant setting. Attentive and friendly staff. Quick food delivery. Overall lovely experience Will definitely return and recommend

I can honestly say I’ve not had a bad meal or experience of eating in Zizzi and this time was no different. The staff, the food and the service are always great in the Lancaster restaurant. I will definitely be back.

Great dining experience, fast ordering and delivering.

Ate/drank here last night, both my husband and I very much loved our meals including the starters. The service was perfect too. Would definitely return if visiting the area again.

Was quite empty fur Sunday afternoon, had a really delicious vegan pizza, food arrived promptly. Recommended

Bad sevice. Waitress staring at us while we eating and not even bothered to check if everything is fine.