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3.7

Based on 591 opinions finded in 4 websites

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Nº 433 in 546 in Lancaster

Nº 15 of 16 Italian in Lancaster

CUSTOMERS TALK ABOUT DISHES WITH..cookedcarbonarapizzapastachickengarliccheeseporkcalzone

comment_iconOpinions

Took my family for tea here the other night and was very impressed the food was delicious and the waiter serving us named Shane could not of been more helpful and attentive deffo reccomend

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Kirsty Todd . 2024-12-03

MORE AT Google

Food was great and Service was brilliant think it was Shane who seved us was a great banter.

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Emily Eccles . 2024-12-03

MORE AT Google

New vegan options are great! The Rustica Aubergine 'Meatball' pizza was divine, the aubergine meatballs were perfection & the roquito pepper pearls added the perfect amount of spice! 🍕

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Rasmi P . 2024-12-02

MORE AT Google

Went with friends on an evening out. Food and wine was okay but nothing extra special. Having said that we will make another visit.

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Phillip F . 2024-11-29

MORE AT Google

1st time here. Amazing food and amazing service from Shane. Thank you

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Sharon Gallagher . 2024-11-25

MORE AT Google

Not a great experience at all. Drinks order was taken fairly* quickly, otherwise we would have ordered on the app. By fairly*, it still took a while but as we had started the order in person, thought best to finish that way. Drinks took forever to arrive and even when they did, a partial order arrived until we chased it up. Took ages for someone to take our food order, despite saying we were ready when we got our first lot of drinks. Food service was also extremely slow. Main pasta courses served cold and tasteless, no pepper offered or on tables, calzone had a raw crust and no meatballs as listed on the menu...when questioned, they said they had no meatballs and was substituted with extra chicken. That would have been fine if been told in advance and had opportunity to order something else. Cold pasta they offered to remake, but after nearly 2 hours from arrival, we had a 4 year old who needed to get to bed. Asked for the ice cream that came with his kids meal, which still took 15 mins, 2 out of 3 ate the cold pasta just because of the time it took to actually arrive and were starving. Second time in this restaurant, first time we put down to newly opening, so decided to give it another go, but definitely will not be returning. Such as shame as the menu looks so good, but lacks the flavours offered.

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Joelle Machin . 2024-11-25

MORE AT Google

Wow food was amazing, can’t thank Shane enough he made us feel so special. What amazing customer service 10/10!

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Amber Wood . 2024-11-24

MORE AT Google

Came here on a recent trip. havent been to Zizzi for ages, but it did not disappoint. Food was delicious and our server Shane was brilliant. He recommended some dishes that did not disappoint and his service was brilliant. Thanks so to the much chefs and Shane, can't wait to return

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Jen Shaw . 2024-11-24

MORE AT Google

We went on a Wednesday and it was brilliant. The food was delicious, had a good atmosphere can’t wait to go again. Our server Shane was excellent and catered to our every need.

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GeekOutWithDave . 2024-11-24

MORE AT Google

Such a pleasant experience, Shane is an amazing waiter so attentive and went the extra mile to look after us 🥰

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Jenny Reid . 2024-11-24

MORE AT Google

Fantastic food, atmosphere and location. We had a large group booking and Shame our waiter was exceptionally attentive, friendly and helpful. We will be definitely visiting again soon. Lou x

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Loulou H . 2024-11-22

MORE AT Google

Food was lovely, would definitely recommend, Our lovely waiter Shane was fabulous and attentive ! Can’t wait to return soon ⭐️⭐️⭐️⭐️

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Anna Mather . 2024-11-22

MORE AT Google

flavour is very good. wasn't very warm

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D . 2024-11-21

MORE AT Just Eat

The lad that served my was spot on, he was called Shane. Food was good. I’d recommend to go

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nick johns . 2024-11-21

MORE AT Google

I am came in for lunch yesterday the sever who was serving me called shane was so kind and went the extra mile to help my dining experience really plesent I got the rustic pepperoni Campangna and peroni and Tiramiasu

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Aidan Preddy . 2024-11-21

MORE AT Google

We came in today for lunch. The food and service was brilliant. A big thank you to Shane for looking after us. We look forward to coming in again soon. The carbonara was the best I've ever tasted

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joshthekiller200 . 2024-11-18

MORE AT Google

Popular restaurant in lancaster .Inside a lot nice people .Quite nice design , but in some places wall scarting dust need be clean more proper . More than 1 hour waited for meal .Understand that a lot people waiting the same ,but realy too long special if you are hungry . Starter came after 35 min . Undercooked shrimp, half raw. I tried it and left it. My husband chose garlic bread with cheese - ok, my daughter chose rice and cheese balls - tasteless.ok No one served sugar for tea with lemon, so we had to go and ask. After another 40 minutes, pasta carbonara was brought.....I eat it in many places in the world....pasta half al dente, half undercooked, a rather salty sauce mixed with a little panchetta. On top for decoration??? Dried and baked prosciutto and cheese in the shape of a semicircle. No one liked it...because how can something taste that is not edible. Well, we can't wait for dessert.We ordered cheesecake with raspberries. Cheesecake made definitely not with typical white cheese, but some kind of yogurt. Topped with such a sweet syrup and raspberries that it is impossible to eat. Why the syrup? To kill/cover the taste of the yogurt instead of cheese, next to it a scoop of ice cream. I try .... I have never had such chemistry in my mouth. After the first try none of us wanted more. The service man came up to us so I explained what was happening. The man apologized because .... and here is an interesting fact: The kitchen does not cook everything because it receives ready-made semi-finished products to heat up or finish. Ah, so everything is clear.So there is nothing here that is prepared by the chef from scratch from fresh products - sad. The service man wants to give me 25% redundancy. I explain that it is not necessary, I do not care about money. What I mean is that when going to a restaurant - not to a cheap pub, I want to sit in a clean, nice space, feel the taste and atmosphere of the place, be delighted by the good taste of the dish and enjoy the moment. Unfortunately, I left here very disappointed and I will definitely not come back. It is a pity that Lancaster does not have a decent place where you can go, eat well and tasty, drink good quality tea or coffee or a glass of high quality wine. I am willing to give a palace for good food in a good place.

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Beata Sikorska . 2024-11-16

MORE AT Google

two of us went around 4 on a wednesday was served by izzy who was lovely very enthusiastic ordered pizza they were good but the chilli’s on one were sweet which was abit odd unsire if they accidentally put on the candied jalepenos by accident? either way the pizza and service was great :)

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emily crank . 2024-11-13

MORE AT Google

Such amazing servo all the time

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jorge giraldo . 2024-11-12

MORE AT Google

Food and atmosphere was lovely Ollie the waiter looked after us, made sure are experience was up to the zizzi standard

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lola procter . 2024-11-12

MORE AT Google

Ollie is a terrific waiter, went to Manchester zizzis the other week and the waiter was no where near as inviting as Ollie was

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Dylan Sims . 2024-11-12

MORE AT Google

Food was great and our server Ollie was amazing

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Caitlin Nelson . 2024-11-11

MORE AT Google

Great food and service from Ollie

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Georgia Thornton . 2024-11-11

MORE AT Google

Fab food and amazing service from Olle.

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Sofia Atanasovska . 2024-11-11

MORE AT Google

Great food and costumer service by Ollie! - he deserves a raise!

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Axella Armah . 2024-11-11

MORE AT Google

Ollie was a lovely server - great food and service

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Olivia Pavlides . 2024-11-11

MORE AT Google

We had a great time celebrating a friend's birthday. Food was great and the staff were lovely. Great service from Ollie, thank you !

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Lydia Stoddart . 2024-11-11

MORE AT Google

food was great and we had lovely service from ollie

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Zoe Osamwonyi . 2024-11-11

MORE AT Google

Thank you Ollie for providing a lovely food service for my friends birthday!

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Alex Nott . 2024-11-11

MORE AT Google

Went for my birthday and we had a great time. Everyone enjoyed their food and Ollie was a great server! 🙂

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Rachel Sokonya . 2024-11-11

MORE AT Google

Great food and service by Ollie. Thank you!

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Amy Seal . 2024-11-11

MORE AT Google

Ollie was amazing for our table of 13 for our friends birthday!!

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Eleanor Hughes . 2024-11-11

MORE AT Google

The food is lovely, lots of choice on the menu. Great service from Ollie

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yes . 2024-11-11

MORE AT Google

Ollie was a fantastic waiter - super efficient and great service

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Evie . 2024-11-11

MORE AT Google

love ollie, been great and very helpful

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chris _ . 2024-11-11

MORE AT Google

I came in this evening, the food was amazing, the service was second to none. We were greeted by I believe Andy the manager who was very friendly and nothing was too much trouble. We will certainly look at coming again possibly for our Christmas party. :)

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Aidan . 2024-10-31

MORE AT Google

Hello everyone, I was travelling from Canada to the UK and had the privilege to stay in Lancaster for two nights and decided to try Zizzi’s. I must say If you’re craving unique, high-quality pizza, Zizzi’s is a must-visit. This restaurant takes the pizza experience to a whole new level, blending traditional Italian flavors with bold, unexpected toppings that create a one-of-a-kind meal. The crust is perfectly crafted—thin, crisp, and with just the right amount of chew. Each pizza showcases creative combinations like truffle oil with wild mushrooms or spicy nduja with creamy ricotta. Zizzi’s commitment to fresh, top-tier ingredients is clear in every bite; you can taste the quality in everything from the sauce to the toppings. The atmosphere at Zizzi’s is warm and inviting, perfect for an intimate dinner or a relaxed outing with friends. The service is attentive, with a team that’s happy to share recommendations and make your dining experience special. For anyone seeking an elevated pizza experience that goes beyond the ordinary, Zizzi’s is an absolute gem. Unique flavors, a cozy ambiance, and high-quality ingredients make it well worth a visit. Highly recommended!

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Roger & Amanda Marshall . 2024-10-30

MORE AT Google

absolutely brilliant, great choice of gf options. really tasty

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Vanessa . 2024-10-29

MORE AT Just Eat

Very poor slow service, average food and small beer selection. Staff concentrating on takeaways and not paying attention to the restaurant. Not a good experience

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Dave Emmerson . 2024-10-29

MORE AT Google

Great Italian in a great environment!

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Callum Jackson . 2024-10-29

MORE AT Google

Great food, great staff, highly recommend

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Connor Sowerby . 2024-10-29

MORE AT Google

Lovely food and really good prices. Great if you want to try something new!

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Holli Robinson . 2024-10-29

MORE AT Google

Had an excellent meal today at zizis and the waitress Nayana, she was so lovely and gave us amazing service. Could not recommend more :)

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Isabelle Moore . 2024-10-23

MORE AT Google

Andy is the perfect host. He goes above and beyond to make sure everyone has the best experience possible. The other members of the team are always polite and courteous and the service they provide is excellent. The food is always fabulous, with a great range of specials which are changed regularly.

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Nikki Berry . 2024-10-15

MORE AT Google

nice food nice atmosphere friendly staff

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Grace Gissing . 2024-10-13

MORE AT Google

Ollie was a fab and excellent server 👍👍

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eglantine . 2024-10-13

MORE AT Google

Perfect service with great food

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Edward Codling . 2024-10-13

MORE AT Google

Had a lovely time food was great but the service was fantastic, big thanks to Izzy.

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Bradley Taylor . 2024-10-12

MORE AT Google

Andy was a amazing server here will come again

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joshua . 2024-10-11

MORE AT Google

Service was fantastic accompanied by great food would definitely reccomened.

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NOT mAx . 2024-10-11

MORE AT Google

Lovely meal. Quick service and the staff were super friendly! Always good to come here.

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Dan Baxter . 2024-10-11

MORE AT Google

Great place, had a fantastic lunch with my daughter. Friendly, welcoming and tasty. Will return

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Michele Leonard . 2024-10-11

MORE AT Google

Izzy was a great server, credit to the company. Food was amazing.

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Joanna-Bella Hancock . 2024-10-11

MORE AT Google

The food was lovely, my server in particular Izzy, was excellent and incredibly friendly. Truly heightened the whole experience.

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Tamara Culshaw . 2024-10-11

MORE AT Google

Lovely food from Zizzi Lancaster! Big shout outs to Izzy, Ollie, Amin and Andy for ensuring our time was enjoyable.

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April Shackleton . 2024-10-11

MORE AT Google

Andy was amazing and the service was fantastic. Huge menu & we will be back! Highly recommend

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Faye Dent . 2024-10-11

MORE AT Google

Ollie was fantastic he was so kind and very helpful and I would certainly dine again. Pasta crisps are a must

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CalebTPG 123 . 2024-10-10

MORE AT Google

Ollie was an incredible waiter; food tasted great😇

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William Seekins . 2024-10-10

MORE AT Google

Great service, Ollie was great. Defo recommend!

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Taylorcowps . 2024-10-10

MORE AT Google

Been here a couple of times. It's a pleasant atmosphere and the service is impressively quick. But I've found the food to be disappointing and lacking flavour. There are better options out there for chain Italians.

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Craig Hopton . 2024-10-06

MORE AT Google

The food was amazing, and amazing service from Ollie. A very welcoming experience

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Petrina Walker . 2024-10-05

MORE AT Google

Ollie saved my cat out of a tree. Absolute hero! But seriously though, his service was great and was very welcoming did a great job with the group we brought

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Jerome Addy . 2024-10-05

MORE AT Google

Ollie provided great entertainment, he memorised the menu and recited for us to prove it. 5⭐️ waiter at 5⭐️ restaurant

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Ariana Leader . 2024-10-05

MORE AT Google

Amazing food and service by Ollie!!

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L Ball . 2024-10-05

MORE AT Google

Was served by a brilliant young man named Bolivert. Was attentive all night and accommodated me and my husband Mackenzie very well. Shall be returning soon. Thank you Olivia

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Karim Beldi . 2024-10-05

MORE AT Google

Quick service, friendly staff, food was perfect,

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Alex Orton . 2024-10-05

MORE AT Google

Served by Ollie, great fast friendly service!

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Chloe Lea . 2024-10-05

MORE AT Google

Lovely atmosphere and food with a wonderful service by Ollie who made sure we had everything we needed to enjoy our time here

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Bossatron 815088 . 2024-10-05

MORE AT Google

Served by Ollie, Excellent service

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Bonita l . 2024-10-05

MORE AT Google

Amazing service from Ollie, great food

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Katy King . 2024-10-05

MORE AT Google

Ollie was amazing and was really helpful during our visit, would highly recommend, lovely atmosphere and very kind staff

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Arren Johnston . 2024-10-05

MORE AT Google

Had a great experience. Restaurant is lovely and so is the food. Ollie is a great server as well, legend.

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Charlotte Selby . 2024-10-05

MORE AT Google

Great fast service. Lovely atmosphere and lots of options. Servers are very friendly, especially Ollie.

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Charlotte Selby . 2024-10-05

MORE AT Google

Ollie was really pleasant and attentive and helped with everything

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Callum Chorlton . 2024-10-05

MORE AT Google

Very nice meal for 12. Thank you Ollie. :)

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Andrew . 2024-10-05

MORE AT Google

Great service from Ollie, amazing food as well!

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Erin Rothwell-Wood . 2024-10-05

MORE AT Google

Absolutely amazing food, really quick service and good quality food. Had an amazing waiter called Ollie, he went to every length to make sure we had an amazing experience :)

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Lucy Brown . 2024-10-05

MORE AT Google

Ollie was fab, food was great and lovely deserts. Food came really quick

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Holly Parker . 2024-10-04

MORE AT Google

Great food and superb service from Ollie, definitely will be back!

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MakMri . 2024-10-04

MORE AT Google

Fantastic service from Ollie at the Lancaster branch. Very attentive, polite and speedy service. A lovely dining experience!

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Samantha Herman . 2024-10-04

MORE AT Google

Ollie was really helpful and lovely guy , food was delicious!

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Abby Parker-Richardson . 2024-10-04

MORE AT Google

Ollie was great and food fabulous

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Amanda Richardson . 2024-10-04

MORE AT Google

Had a great time with my partner at Zizzi's. Pizza and cheesecake were excellent, and we had fast and friendly service from our server April. Would definitely recommend!

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Sean Dewar . 2024-10-02

MORE AT Google

I really like going to Zizzi's in Lancaster, it has very good food for a very reasonable price and a good atmosphere. The staff are very friendly, especially April who has been our server a few times we have been.

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Kirstie Ferriday . 2024-10-02

MORE AT Google

Food was amazing, great service from andrew as always. Another enjoyable visit

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Eddie Griffiths . 2024-10-01

MORE AT Google

Had a lovely time here, great service from Ollie

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Piper Nuttall . 2024-09-29

MORE AT Google

Great food! Lovely service from Ollie!

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Kelleigh Jansen . 2024-09-29

MORE AT Google

Great good and service from Ollie!

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Eve Parr . 2024-09-29

MORE AT Google

Ollie was incredible, amazing service with a smile and very friendly. We love Ollie

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Joe . 2024-09-29

MORE AT Google

Excellent food, great service from Ollie ! Thoroughly recommend.

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Peter Gammon . 2024-09-29

MORE AT Google

Loved our meal here, great atmosphere too. Amazing service from Ollie, highly recommend. Will be back

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Joy Gammon . 2024-09-29

MORE AT Google

Great service from Ollie, very friendly.

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Eleanor Hancill . 2024-09-29

MORE AT Google

Ollie was our server, he was excellent 👍

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Melissa Lambert . 2024-09-29

MORE AT Google

Ollie was our server and was great :)

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Isla Montgomery . 2024-09-29

MORE AT Google

Good food. Great service from Ollie

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kerry miller . 2024-09-28

MORE AT Google

Food was great. Ollie was great

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Robert Foster . 2024-09-28

MORE AT Google

Our server was very helpful. He always has a good vibe and is a joy to see. Food was amazing and we had a lovely time.

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Sarbjeet Randhawa . 2024-09-28

MORE AT Google

Food was very good, great place to go for an Italian meal. Service was also great as Ollie was a very attentive waiter. Would defo recommend.

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Valeria . 2024-09-27

MORE AT Google

Ollie was my server great service

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Ellie Bennett . 2024-09-27

MORE AT Google

Early evening on a Thursday, wasn't busy which meant we had a good selection of seats. Waiting staff were very prompt and friendly. The food was quick to arrive and absolutely delicious, I wish I could have tried more from the menu. Same for the dessert. Digital payment by scanning a QR code was also very helpful and meant we were happy to get going when we were ready. Overall a very enjoyable experience, looking forward to visiting again.

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Benjamin L . 2024-09-27

MORE AT TripAdvisor

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