Zizzi in Lancaster

Shane served us and was very welcoming and helpful!

Brilliant from the start to finish! The overall vibe was great and the food was good too. Shane was especially helpful and very welcoming when me and my partner arrived. Would definitely recommend!

Absolutely delicious and great service from Shane this evening. Highly recommend.

Lovely food and amazing service from our server Shane, couldn’t be more helpful and friendly make our visit very welcoming

Very nice restaurant, Shane was lovely and it was a good service considering there was only one two staff.

Amazing food favourite takeaway just for got my donuts definitely ordering again staff on the ball

Excellent service from Shane very friendly

Shane was an incredible host, very polite and couldn’t do more for us! He is a credit to this restaurant! Food was amazing 10/10

Food took too long to be served. It didn't come out at the same time. Service was worst I've ever experienced from a restaurant. Disappointed & crap.

Visited tonight 27 March. We were a table of 12. Not many in but took an hour and 15 minutes to get starters served and were not served together. Same with mains, just trickled out. Staff spent most of their time dealing with takeaway orders rather than dealing with customers sat in the restaurant. Staff did apologise but what should have been an hour or so visit, it took almost 3 hours. If you go you would be better ordering on line as a takeaway and asking for your order to be delivered to your table number - it would be much quicker! Must say that the two chefs were working their butt's off all the time we were there.

Food was very late and cold when arrived. Pizzas were soggy and not as ordered, including dietary requirements not followed in relation to dairy allergies when ordering a vegan pizza. Restaurant did not pick up when I attempted to call them multiple times.

A beautiful March night and my twin brother and I were exploring around this part of the city when we decided to drop by Zizzi and what a great find. Walking in and I knew I would enjoy my visit here, interior is superb, an eye catching serving bar dominates the main room, lovely decor and furnishings including plenty of seating options spread throughout this restaurant and bar,its a wonderful place to unwind in. We were greeted and seated by a very pleasant member of the bar team, we ordered beers ( Peroni Nastro Azzurro ) ,these fine Italian beers were served in excellent condition being iced cold and sparkling and for our meal we both opted to have a pepperoni pizza each, while sipping our beers our pizza's arrived and what a treat, a thin crust, a more than generous topping and beautifully seasoned and served steaming hot, absolutely delicious, coupled with our beers made for a great dining experience in a wonderful restaurant and bar. We really enjoyed our pizza and beers in here before we moved on, couldn't fault anything about our visit, great restaurant, delicious food & drink and most importantly super staff, made me and my twin brother so welcomed, can't wait to go here again next time we're in Lancaster. Zizzi is easy to locate along Market Street. Opening hours are; Monday to Sunday, open from 11.30am. Well worth checking out if you're in the area or planning a trip to the beauty city of Lancaster.

Had a fantastic experience at Zizzi’s! The food was delicious and our waiter, Izzy, made it even better. She was incredibly kind and made sure everything was perfect throughout our meal. Would definitely come back again!

Lovely food. Great atmosphere. Shane was lovely and a great waiter

Great lunch. Good service and food. Shane was very helpful and attentive. Thank you.

Shane was exceptional and my friend and I had a lovely time. The food was pretty good

Very tasty pizzas and the retained their heat until they got here

This was our first order for delivery. The courier was extremely polite and helpful. Unfortunately the calamari was very tough and chewy and the order came without the garlic aioli and the arancini lacked the dip. Quite disappointing. Quite disap

The food wasn’t necessarily bad but not worth the wait they seem to be heavily understaffed I was on a table of 2 and ordered 3 courses the bruschetta took over 30mins to come and another hour for the pizza and the staff didn’t seem to bothered by the end it was also a quiet night

Food and atmosphere were really good and service was even better! Izzy was so lovely and helpful when sorting discount and payment. Definitely recommend :)

The food was decent, and we didn't have to wait too long for our food to be served. With it being a friday evening, it was very busy. The staff seemed rushed/short staffed but that didn't stop us having a nice time.

We took advantage of the "kids eat free this half term". We ordered 3 course meal for £26. 50 so our kids could get free meal worth £8.50. The waitress was so patient with us. I will definitely come back. Food was delicious.

No chicken strips delivered as ordered. Guy was very unhelpful when I rang

Really lovely meal and excellent service, special shout out to Izzy and Kacper!

We went for lunch here yesterday, I don't know if they were short-staffed or whether Zizzi's simply aren't employing enough people, but the few members of staff on duty yesterday were overwhelmed by the number of customers. We had to go and ask to order with each course as no one came to the table, our food was the wrong side of tepid, and even getting someone to take our payment was a challenge. I won't be going here again.

There was no chorizo or prosciutto in the pasta.

I really liked the decor here! I think it has one of the best atmosphere in Lancaster. Although the portion size was a little disappointing I flavor and the service was good overall 😻

Great meal at zizzis last night with friends Gluten free options are great good knowledgeable information provided Very enjoyable evening and busy with a good buzzy atmosphere

would of been enjoyable if was hot when arrived instead of cold

Always come here when I come to Lancaster to visit friends, great food and friendly service. Restaurant is very clean. Big thank you to Shane who really looked after us and helped us choose great meals. Will be back again soon

I came in for my works party on Friday 20th , Andy served us we were a party of 10, great service, Andy and all staff were so polite and friendly and accommodated all our needs. Would recommend stopping here for a lovely meal! 🌟

Andy was fantastic! Had a great time!

No reservé, pero nos encontraron una mesa siempre y cuando nos fuimos en 1 hora. Es justo, comida y bebidas pedidas. 3 de nosotros comiendo. 2 pedidos llegaron y fueron descritos como no caliente, incluso muy fresco. Mi pedido no llegó durante casi 20 minutos después de las primeras 2 comidas habían llegado. Hablé con el personal. Para cuando llegaron los míos mis amigos habían terminado los suyos así que tuve que sentarme y esperar a despedirme. Al menos la mía estaba caliente. Nota para el personal si va a servir una mesa, por favor trate de enviar la comida al mismo tiempo. . sí recibió un reembolso parcial. .

Andy the mananger was really kind Look forward to my next visit

Terrible comida, pedidos de carbonara y pasta de salmón se habían quedado sin su pasta de especialidad por lo que tenía lingüina que no era un problema sin embargo cuando la comida llegó era soso y descuidado. Desperdicio total de dinero que no devolveremos.

Reservamos una mesa y solo nos dieron nuestro plato principal casi 2 horas después de sentarse. El entrante estaba congelado. Los cócteles estaban bien y mi plato principal era agradable. Estaba muy ocupado y el personal estaba trabajando arduamente, ya que era evidente que carecían de personal suficiente, aparte del gerente que parecía estar parado haciendo comentarios sobre otros funcionarios. No volverá

Great food, fantastic service by Andy Really attentive and kind food was lovely Thanks very much

Great food and service today. Andy was very friendly and looked after to us. We will return

Fab food, fab service. Andy and the team really looked after us. We look forward to returning soon

The manager Andy was amazing, amazing food everything just brilliant

Andy was so friendly and went above and beyond to make our experience wonderful. Would highly recommend Zizzi’s!

Lovely little restaurant. I found my lasagna very oily (compared to usual) but when I spoke to the waitress they did make me a fresh one which was miles better. Attentive service. Would revisit.

Took my family for tea here the other night and was very impressed the food was delicious and the waiter serving us named Shane could not of been more helpful and attentive deffo reccomend

Food was great and Service was brilliant think it was Shane who seved us was a great banter.

New vegan options are great! The Rustica Aubergine 'Meatball' pizza was divine, the aubergine meatballs were perfection & the roquito pepper pearls added the perfect amount of spice! 🍕

Went with friends on an evening out. Food and wine was okay but nothing extra special. Having said that we will make another visit.

Not a great experience at all. Drinks order was taken fairly* quickly, otherwise we would have ordered on the app. By fairly*, it still took a while but as we had started the order in person, thought best to finish that way. Drinks took forever to arrive and even when they did, a partial order arrived until we chased it up. Took ages for someone to take our food order, despite saying we were ready when we got our first lot of drinks. Food service was also extremely slow. Main pasta courses served cold and tasteless, no pepper offered or on tables, calzone had a raw crust and no meatballs as listed on the menu...when questioned, they said they had no meatballs and was substituted with extra chicken. That would have been fine if been told in advance and had opportunity to order something else. Cold pasta they offered to remake, but after nearly 2 hours from arrival, we had a 4 year old who needed to get to bed. Asked for the ice cream that came with his kids meal, which still took 15 mins, 2 out of 3 ate the cold pasta just because of the time it took to actually arrive and were starving. Second time in this restaurant, first time we put down to newly opening, so decided to give it another go, but definitely will not be returning. Such as shame as the menu looks so good, but lacks the flavours offered.

1st time here. Amazing food and amazing service from Shane. Thank you

Wow food was amazing, can’t thank Shane enough he made us feel so special. What amazing customer service 10/10!

Came here on a recent trip. havent been to Zizzi for ages, but it did not disappoint. Food was delicious and our server Shane was brilliant. He recommended some dishes that did not disappoint and his service was brilliant. Thanks so to the much chefs and Shane, can't wait to return

Such a pleasant experience, Shane is an amazing waiter so attentive and went the extra mile to look after us 🥰

We went on a Wednesday and it was brilliant. The food was delicious, had a good atmosphere can’t wait to go again. Our server Shane was excellent and catered to our every need.

Fantastic food, atmosphere and location. We had a large group booking and Shame our waiter was exceptionally attentive, friendly and helpful. We will be definitely visiting again soon. Lou x

Food was lovely, would definitely recommend, Our lovely waiter Shane was fabulous and attentive ! Can’t wait to return soon ⭐️⭐️⭐️⭐️

flavour is very good. wasn't very warm

The lad that served my was spot on, he was called Shane. Food was good. I’d recommend to go

I am came in for lunch yesterday the sever who was serving me called shane was so kind and went the extra mile to help my dining experience really plesent I got the rustic pepperoni Campangna and peroni and Tiramiasu

We came in today for lunch. The food and service was brilliant. A big thank you to Shane for looking after us. We look forward to coming in again soon. The carbonara was the best I've ever tasted

Popular restaurant in lancaster .Inside a lot nice people .Quite nice design , but in some places wall scarting dust need be clean more proper . More than 1 hour waited for meal .Understand that a lot people waiting the same ,but realy too long special if you are hungry . Starter came after 35 min . Undercooked shrimp, half raw. I tried it and left it. My husband chose garlic bread with cheese - ok, my daughter chose rice and cheese balls - tasteless.ok No one served sugar for tea with lemon, so we had to go and ask. After another 40 minutes, pasta carbonara was brought.....I eat it in many places in the world....pasta half al dente, half undercooked, a rather salty sauce mixed with a little panchetta. On top for decoration??? Dried and baked prosciutto and cheese in the shape of a semicircle. No one liked it...because how can something taste that is not edible. Well, we can't wait for dessert.We ordered cheesecake with raspberries. Cheesecake made definitely not with typical white cheese, but some kind of yogurt. Topped with such a sweet syrup and raspberries that it is impossible to eat. Why the syrup? To kill/cover the taste of the yogurt instead of cheese, next to it a scoop of ice cream. I try .... I have never had such chemistry in my mouth. After the first try none of us wanted more. The service man came up to us so I explained what was happening. The man apologized because .... and here is an interesting fact: The kitchen does not cook everything because it receives ready-made semi-finished products to heat up or finish. Ah, so everything is clear.So there is nothing here that is prepared by the chef from scratch from fresh products - sad. The service man wants to give me 25% redundancy. I explain that it is not necessary, I do not care about money. What I mean is that when going to a restaurant - not to a cheap pub, I want to sit in a clean, nice space, feel the taste and atmosphere of the place, be delighted by the good taste of the dish and enjoy the moment. Unfortunately, I left here very disappointed and I will definitely not come back. It is a pity that Lancaster does not have a decent place where you can go, eat well and tasty, drink good quality tea or coffee or a glass of high quality wine. I am willing to give a palace for good food in a good place.

two of us went around 4 on a wednesday was served by izzy who was lovely very enthusiastic ordered pizza they were good but the chilli’s on one were sweet which was abit odd unsire if they accidentally put on the candied jalepenos by accident? either way the pizza and service was great :)

Such amazing servo all the time

Ollie is a terrific waiter, went to Manchester zizzis the other week and the waiter was no where near as inviting as Ollie was

Food and atmosphere was lovely Ollie the waiter looked after us, made sure are experience was up to the zizzi standard

love ollie, been great and very helpful

Ollie was a fantastic waiter - super efficient and great service

The food is lovely, lots of choice on the menu. Great service from Ollie

Ollie was amazing for our table of 13 for our friends birthday!!

Great food and service by Ollie. Thank you!

Went for my birthday and we had a great time. Everyone enjoyed their food and Ollie was a great server! 🙂

Thank you Ollie for providing a lovely food service for my friends birthday!

food was great and we had lovely service from ollie

We had a great time celebrating a friend's birthday. Food was great and the staff were lovely. Great service from Ollie, thank you !

Ollie was a lovely server - great food and service

Great food and costumer service by Ollie! - he deserves a raise!

Fab food and amazing service from Olle.

Food was great and our server Ollie was amazing

Great food and service from Ollie

Sin duda el peor zizzi que he visitado. Teníamos una mesa reservada para 7. 15 y 8 . 15 recién habíamos recibido nuestros entrantes. Pedimos bebidas dos veces y todavía nunca llegaron así que terminamos cancelando el pedido de bebidas y decidimos ir a otro lugar. Mi esposo encontró un cabello en su pizza y notamos que el personal de la cocina no tenía redes para el cabello y una de las camareras principales tenía el cabello largo desgastado. Tuvimos que pedir 3 veces la factura que nunca llegó. En este punto habíamos estado aquí casi 2 horas. Llegamos a la puerta y nadie mencionó que no habíamos pagado. Tuve que hablar con el personal. Otros 10 minutos después y todavía no hemos pagado porque la camarera se fue a preguntar al gerente algo sobre nuestra cuenta. La comida era preciosa (excepto el pelo! ) y nos dieron un descuento por tan mal servicio, que apreciamos! Los 2 miembros del personal de pelo oscuro eran brillantes. Definitivamente no recomendaría sin embargo y definitivamente no volveré.

I came in this evening, the food was amazing, the service was second to none. We were greeted by I believe Andy the manager who was very friendly and nothing was too much trouble. We will certainly look at coming again possibly for our Christmas party. :)

Hello everyone, I was travelling from Canada to the UK and had the privilege to stay in Lancaster for two nights and decided to try Zizzi’s. I must say If you’re craving unique, high-quality pizza, Zizzi’s is a must-visit. This restaurant takes the pizza experience to a whole new level, blending traditional Italian flavors with bold, unexpected toppings that create a one-of-a-kind meal. The crust is perfectly crafted—thin, crisp, and with just the right amount of chew. Each pizza showcases creative combinations like truffle oil with wild mushrooms or spicy nduja with creamy ricotta. Zizzi’s commitment to fresh, top-tier ingredients is clear in every bite; you can taste the quality in everything from the sauce to the toppings. The atmosphere at Zizzi’s is warm and inviting, perfect for an intimate dinner or a relaxed outing with friends. The service is attentive, with a team that’s happy to share recommendations and make your dining experience special. For anyone seeking an elevated pizza experience that goes beyond the ordinary, Zizzi’s is an absolute gem. Unique flavors, a cozy ambiance, and high-quality ingredients make it well worth a visit. Highly recommended!

Great Italian in a great environment!

Great food, great staff, highly recommend

Lovely food and really good prices. Great if you want to try something new!

Very poor slow service, average food and small beer selection. Staff concentrating on takeaways and not paying attention to the restaurant. Not a good experience

absolutely brilliant, great choice of gf options. really tasty

Had an excellent meal today at zizis and the waitress Nayana, she was so lovely and gave us amazing service. Could not recommend more :)

Andy is the perfect host. He goes above and beyond to make sure everyone has the best experience possible. The other members of the team are always polite and courteous and the service they provide is excellent. The food is always fabulous, with a great range of specials which are changed regularly.

nice food nice atmosphere friendly staff

Ollie was a fab and excellent server 👍👍

Perfect service with great food

Had a lovely time food was great but the service was fantastic, big thanks to Izzy.

The food was lovely, my server in particular Izzy, was excellent and incredibly friendly. Truly heightened the whole experience.

Service was fantastic accompanied by great food would definitely reccomened.

Lovely food from Zizzi Lancaster! Big shout outs to Izzy, Ollie, Amin and Andy for ensuring our time was enjoyable.

Izzy was a great server, credit to the company. Food was amazing.

Great place, had a fantastic lunch with my daughter. Friendly, welcoming and tasty. Will return

Lovely meal. Quick service and the staff were super friendly! Always good to come here.

Andy was amazing and the service was fantastic. Huge menu & we will be back! Highly recommend

Andy was a amazing server here will come again

Ollie was fantastic he was so kind and very helpful and I would certainly dine again. Pasta crisps are a must