Zizzi in Lancaster

Our host today was Shane , such a lovely person and made sure everything was perfect with our food. and made sure my friend with a nut allergy was well away from nuts.

The time kept going up because there was no driver to deliver our food it had been ready in the restaurant for 15 mins as we rang up wondering why it was taking so long

Shane was very helpful and friendly & more than happy to accommodate special needs

Great food, Shane was sound n took care of everything well, would definitely return

Great server Shane helpful and friendly

My daughters favourite place to eat, always busy, the staff extremely busy but always happy to help and so friendly! We'll be back soon!

Nice Italian styled restaurant serving a different approach to Italian dishes. Nice and friendly staff

Really great. Best Zizzi we have been in

When first opened there was a little teething trouble but very happy that we gave a 2nd chance. Great selection of food on the menu. Would recommend highly.

Naomi. Absolute gem as a front of house. I asked chef what he'd recommend couldn't of asked for anything better just had to take some home. Great music. Great atmosphere. Love the open kitchen. Gin selection is fabulous. All in all couldn't recommend enough. Great place

food was very cold, most quite inedible. wouldn't order again very expensive for the quality

Waitress was amazing & couldn’t do enough for us. Very friendly staff. Food was decent too.

Brilliant service as always Shane the server was excellent would highly recommend

Shane is really nice. The food is delicious as well.

Had a lovely time at zizzi's thank you so much!

Excellent service. Thanks Shane.

Wonderful visit was helped by Shane can’t wait to come back!

Amazing food as always 🤩 and the host Shane was super friendly and welcoming 😁

Llegó y se mostró a una mesa, el piso estaba cubierto de patatas fritas! ¡Le dijimos al camarero que diría que lo haría barrido pero no lo hizo! Pedido 1 entrante y 3 principales, tomó 50 minutos para que llegara la red - pizza que se quemó por un lado, ensalada de pollo, pero literalmente lechuga y 2 tomates cherry, pimientos esperados, cebolla, pepino, etc .. ¿Pidió bebidas pero le dijeron que no había coca? Congelación de aire frío estafa soplando en nosotros No aceptaría efectivo Definitivamente pobre y ciertamente no volvería

Shane was very lovely, great table service, food was very quick and tasty

Mis hijos me llevaron de regalo de cumpleaños con mis nietos. No me sorprende que estuviera casi vacío. La familia pidió pizza, y yo pedí ensalada de salmón y aguacate, la familia consiguió la suya, pero desafortunadamente, estaba esperando años para mi ensalada. El salmón estaba crujiente por fuera, y la ensalada estaba empapada de aderezo. A los niños se les daba calabaza en vasos pequeños, lo que significaba que teníamos que seguir ordenándolos. El servicio al cliente tampoco fue brillante.

Great service, lovely food and not too busy. Shane was helpful.

Shane, our waiter was amazing, he was running the floor by himself and it was reasonably busy for one person. He was so attentive but I felt so sorry for him as he had to keep apologising for the fact he was not able to be as attentive as he should. We totally understood and really felt for him. He was amazing considering the stress he was probably under. I would come back just to be served by him. Nothing was too much. X X x shame you don't have a Zizzi in Blackpool.

The service was really quick and the girl who was serving us, Naomi, was really pleasant and friendly. The atmosphere was great and the food was delicious.

Shane served us and was very welcoming and helpful!

Absolutely delicious and great service from Shane this evening. Highly recommend.

Brilliant from the start to finish! The overall vibe was great and the food was good too. Shane was especially helpful and very welcoming when me and my partner arrived. Would definitely recommend!

Lovely food and amazing service from our server Shane, couldn’t be more helpful and friendly make our visit very welcoming

Very nice restaurant, Shane was lovely and it was a good service considering there was only one two staff.

Amazing food favourite takeaway just for got my donuts definitely ordering again staff on the ball

Día de la Madre regalo especial para mí, pero terrible experiencia 1 : 45 minutos exactamente esperando nuestro plato principal , algunos de los clientes quejándose ya, el mío no llegó todos los de mi hijo y mi marido comió comiendo exepto de mí, ni una sola palabra dicen lo siento, mala gestión y actitud del personal 😀 , muy caro no vale dinero, un menú especial para el día de la madre el pudín se ha ido todo para la hora del almuerzo no lleno de cliente dentro del restaurante de todos modos Ordenar un cóctel así recuerdo ni una sola gota en la mesa, era invisible 😀

Shane was an incredible host, very polite and couldn’t do more for us! He is a credit to this restaurant! Food was amazing 10/10

Excellent service from Shane very friendly

Horrible servicio, ya que no se puede conseguir a nadie. Pizza asquerosa empapada y sobrepreciosa sin apenas ingredientes. Por un lugar que “se enorgullezca de los alérgenos y de los requisitos dietéticos” #LOADOFBULL Mis amigos y yo pedimos pizza. No solo eran caros, empapados, casi no había coberturas. . £ 18. 95 para una pizza, mi amigo es vegano y pidió queso vegano. Le sirvieron queso de verdad. Después de comer un par de rebanadas de su pizza estaba segura de que era queso real. Yo y nuestro otro amigo lo probamos y era exactamente lo mismo que el nuestro. Al tratar de llamar al restaurante, no respondieron. Todavía no puedo conseguirlos. El número de conductor para llevar fue directo al buzón de voz, así que tampoco pudimos localizarlo. 3 pizzas... £ 65. El hecho de que ni siquiera pudimos contactarlos para decirles que han puesto queso real en una pizza vegana. No solo es vegana, sino que no puede comer queso debido a problemas estomacales y actualmente está sentada en el dolor y no puede hacerse con el restaurante responsable es vil. Italiano mi trasero. Un montón de toros.

Visited tonight 27 March. We were a table of 12. Not many in but took an hour and 15 minutes to get starters served and were not served together. Same with mains, just trickled out. Staff spent most of their time dealing with takeaway orders rather than dealing with customers sat in the restaurant. Staff did apologise but what should have been an hour or so visit, it took almost 3 hours. If you go you would be better ordering on line as a takeaway and asking for your order to be delivered to your table number - it would be much quicker! Must say that the two chefs were working their butt's off all the time we were there.

Food took too long to be served. It didn't come out at the same time. Service was worst I've ever experienced from a restaurant. Disappointed & crap.

Food was very late and cold when arrived. Pizzas were soggy and not as ordered, including dietary requirements not followed in relation to dairy allergies when ordering a vegan pizza. Restaurant did not pick up when I attempted to call them multiple times.

Una hermosa noche de marzo y mi hermano gemelo y yo estábamos explorando esta parte de la ciudad cuando decidimos pasar por Zizzi y qué gran hallazgo. Entrando y sabía que disfrutaría de mi visita aquí, el interior es magnífico, un llamativo bar de servicio domina la habitación principal, decoración y muebles encantadores, incluyendo un montón de opciones de asientos repartidos por este restaurante y bar, es un lugar maravilloso para relajarse. Fuimos recibidos y sentados por un miembro muy agradable del equipo del bar, pedimos cervezas ( Peroni Nastro Azzurro ) , estas finas cervezas italianas fueron servidas en excelentes condiciones siendo heladas frías y espumosas y para nuestra comida los dos optamos por tener una pizza pepperoni cada uno, mientras bebíamos nuestras cervezas nuestra pizza ha llegado y que delicia, una corteza delgada, una cobertura más que generosa y bellamente sazonada y servida caliente humeante, absolutamente deliciosa, unida a nuestras cervezas hechas para una gran experiencia gastronómica en un maravilloso restaurante y bar. Realmente disfrutamos de nuestra pizza y cervezas aquí antes de seguir adelante, no podía faltar nada sobre nuestra visita, gran restaurante, deliciosa comida y bebida y lo más importante súper personal, nos hizo a mí y a mi hermano gemelo tan bienvenido, no puedo esperar a ir aquí de nuevo la próxima vez que estemos en Lancaster. Zizzi es fácil de localizar a lo largo de Market Street. El horario de apertura es; Lunes a domingo, abierto de 11 a.m. 30 am. Vale la pena comprobar si estás en la zona o planeando un viaje a la hermosa ciudad de Lancaster.

Had a fantastic experience at Zizzi’s! The food was delicious and our waiter, Izzy, made it even better. She was incredibly kind and made sure everything was perfect throughout our meal. Would definitely come back again!

Lovely food. Great atmosphere. Shane was lovely and a great waiter

Great lunch. Good service and food. Shane was very helpful and attentive. Thank you.

Shane was exceptional and my friend and I had a lovely time. The food was pretty good

Very tasty pizzas and the retained their heat until they got here

This was our first order for delivery. The courier was extremely polite and helpful. Unfortunately the calamari was very tough and chewy and the order came without the garlic aioli and the arancini lacked the dip. Quite disappointing. Quite disap

The food wasn’t necessarily bad but not worth the wait they seem to be heavily understaffed I was on a table of 2 and ordered 3 courses the bruschetta took over 30mins to come and another hour for the pizza and the staff didn’t seem to bothered by the end it was also a quiet night

Food and atmosphere were really good and service was even better! Izzy was so lovely and helpful when sorting discount and payment. Definitely recommend :)

The food was decent, and we didn't have to wait too long for our food to be served. With it being a friday evening, it was very busy. The staff seemed rushed/short staffed but that didn't stop us having a nice time.

We took advantage of the "kids eat free this half term". We ordered 3 course meal for £26. 50 so our kids could get free meal worth £8.50. The waitress was so patient with us. I will definitely come back. Food was delicious.

No chicken strips delivered as ordered. Guy was very unhelpful when I rang

Really lovely meal and excellent service, special shout out to Izzy and Kacper!

We went for lunch here yesterday, I don't know if they were short-staffed or whether Zizzi's simply aren't employing enough people, but the few members of staff on duty yesterday were overwhelmed by the number of customers. We had to go and ask to order with each course as no one came to the table, our food was the wrong side of tepid, and even getting someone to take our payment was a challenge. I won't be going here again.

There was no chorizo or prosciutto in the pasta.

I really liked the decor here! I think it has one of the best atmosphere in Lancaster. Although the portion size was a little disappointing I flavor and the service was good overall 😻

Great meal at zizzis last night with friends Gluten free options are great good knowledgeable information provided Very enjoyable evening and busy with a good buzzy atmosphere

would of been enjoyable if was hot when arrived instead of cold

Always come here when I come to Lancaster to visit friends, great food and friendly service. Restaurant is very clean. Big thank you to Shane who really looked after us and helped us choose great meals. Will be back again soon

I came in for my works party on Friday 20th , Andy served us we were a party of 10, great service, Andy and all staff were so polite and friendly and accommodated all our needs. Would recommend stopping here for a lovely meal! 🌟

Andy was fantastic! Had a great time!

No reservé, pero nos encontraron una mesa siempre y cuando nos fuimos en 1 hora. Es justo, comida y bebidas pedidas. 3 de nosotros comiendo. 2 pedidos llegaron y fueron descritos como no caliente, incluso muy fresco. Mi pedido no llegó durante casi 20 minutos después de las primeras 2 comidas habían llegado. Hablé con el personal. Para cuando llegaron los míos mis amigos habían terminado los suyos así que tuve que sentarme y esperar a despedirme. Al menos la mía estaba caliente. Nota para el personal si va a servir una mesa, por favor trate de enviar la comida al mismo tiempo. . sí recibió un reembolso parcial. .

Andy the mananger was really kind Look forward to my next visit

Terrible comida, pedidos de carbonara y pasta de salmón se habían quedado sin su pasta de especialidad por lo que tenía lingüina que no era un problema sin embargo cuando la comida llegó era soso y descuidado. Desperdicio total de dinero que no devolveremos.

Reservamos una mesa y solo nos dieron nuestro plato principal casi 2 horas después de sentarse. El entrante estaba congelado. Los cócteles estaban bien y mi plato principal era agradable. Estaba muy ocupado y el personal estaba trabajando arduamente, ya que era evidente que carecían de personal suficiente, aparte del gerente que parecía estar parado haciendo comentarios sobre otros funcionarios. No volverá

Great food, fantastic service by Andy Really attentive and kind food was lovely Thanks very much

Great food and service today. Andy was very friendly and looked after to us. We will return

The manager Andy was amazing, amazing food everything just brilliant

Fab food, fab service. Andy and the team really looked after us. We look forward to returning soon

Andy was so friendly and went above and beyond to make our experience wonderful. Would highly recommend Zizzi’s!

Lovely little restaurant. I found my lasagna very oily (compared to usual) but when I spoke to the waitress they did make me a fresh one which was miles better. Attentive service. Would revisit.

Took my family for tea here the other night and was very impressed the food was delicious and the waiter serving us named Shane could not of been more helpful and attentive deffo reccomend

Food was great and Service was brilliant think it was Shane who seved us was a great banter.

New vegan options are great! The Rustica Aubergine 'Meatball' pizza was divine, the aubergine meatballs were perfection & the roquito pepper pearls added the perfect amount of spice! 🍕

Went with friends on an evening out. Food and wine was okay but nothing extra special. Having said that we will make another visit.

Not a great experience at all. Drinks order was taken fairly* quickly, otherwise we would have ordered on the app. By fairly*, it still took a while but as we had started the order in person, thought best to finish that way. Drinks took forever to arrive and even when they did, a partial order arrived until we chased it up. Took ages for someone to take our food order, despite saying we were ready when we got our first lot of drinks. Food service was also extremely slow. Main pasta courses served cold and tasteless, no pepper offered or on tables, calzone had a raw crust and no meatballs as listed on the menu...when questioned, they said they had no meatballs and was substituted with extra chicken. That would have been fine if been told in advance and had opportunity to order something else. Cold pasta they offered to remake, but after nearly 2 hours from arrival, we had a 4 year old who needed to get to bed. Asked for the ice cream that came with his kids meal, which still took 15 mins, 2 out of 3 ate the cold pasta just because of the time it took to actually arrive and were starving. Second time in this restaurant, first time we put down to newly opening, so decided to give it another go, but definitely will not be returning. Such as shame as the menu looks so good, but lacks the flavours offered.

1st time here. Amazing food and amazing service from Shane. Thank you

Wow food was amazing, can’t thank Shane enough he made us feel so special. What amazing customer service 10/10!

Came here on a recent trip. havent been to Zizzi for ages, but it did not disappoint. Food was delicious and our server Shane was brilliant. He recommended some dishes that did not disappoint and his service was brilliant. Thanks so to the much chefs and Shane, can't wait to return

We went on a Wednesday and it was brilliant. The food was delicious, had a good atmosphere can’t wait to go again. Our server Shane was excellent and catered to our every need.

Such a pleasant experience, Shane is an amazing waiter so attentive and went the extra mile to look after us 🥰

Fantastic food, atmosphere and location. We had a large group booking and Shame our waiter was exceptionally attentive, friendly and helpful. We will be definitely visiting again soon. Lou x

Food was lovely, would definitely recommend, Our lovely waiter Shane was fabulous and attentive ! Can’t wait to return soon ⭐️⭐️⭐️⭐️

I am came in for lunch yesterday the sever who was serving me called shane was so kind and went the extra mile to help my dining experience really plesent I got the rustic pepperoni Campangna and peroni and Tiramiasu

The lad that served my was spot on, he was called Shane. Food was good. I’d recommend to go

flavour is very good. wasn't very warm

We came in today for lunch. The food and service was brilliant. A big thank you to Shane for looking after us. We look forward to coming in again soon. The carbonara was the best I've ever tasted

Popular restaurant in lancaster .Inside a lot nice people .Quite nice design , but in some places wall scarting dust need be clean more proper . More than 1 hour waited for meal .Understand that a lot people waiting the same ,but realy too long special if you are hungry . Starter came after 35 min . Undercooked shrimp, half raw. I tried it and left it. My husband chose garlic bread with cheese - ok, my daughter chose rice and cheese balls - tasteless.ok No one served sugar for tea with lemon, so we had to go and ask. After another 40 minutes, pasta carbonara was brought.....I eat it in many places in the world....pasta half al dente, half undercooked, a rather salty sauce mixed with a little panchetta. On top for decoration??? Dried and baked prosciutto and cheese in the shape of a semicircle. No one liked it...because how can something taste that is not edible. Well, we can't wait for dessert.We ordered cheesecake with raspberries. Cheesecake made definitely not with typical white cheese, but some kind of yogurt. Topped with such a sweet syrup and raspberries that it is impossible to eat. Why the syrup? To kill/cover the taste of the yogurt instead of cheese, next to it a scoop of ice cream. I try .... I have never had such chemistry in my mouth. After the first try none of us wanted more. The service man came up to us so I explained what was happening. The man apologized because .... and here is an interesting fact: The kitchen does not cook everything because it receives ready-made semi-finished products to heat up or finish. Ah, so everything is clear.So there is nothing here that is prepared by the chef from scratch from fresh products - sad. The service man wants to give me 25% redundancy. I explain that it is not necessary, I do not care about money. What I mean is that when going to a restaurant - not to a cheap pub, I want to sit in a clean, nice space, feel the taste and atmosphere of the place, be delighted by the good taste of the dish and enjoy the moment. Unfortunately, I left here very disappointed and I will definitely not come back. It is a pity that Lancaster does not have a decent place where you can go, eat well and tasty, drink good quality tea or coffee or a glass of high quality wine. I am willing to give a palace for good food in a good place.

two of us went around 4 on a wednesday was served by izzy who was lovely very enthusiastic ordered pizza they were good but the chilli’s on one were sweet which was abit odd unsire if they accidentally put on the candied jalepenos by accident? either way the pizza and service was great :)

Such amazing servo all the time

Food and atmosphere was lovely Ollie the waiter looked after us, made sure are experience was up to the zizzi standard

Ollie is a terrific waiter, went to Manchester zizzis the other week and the waiter was no where near as inviting as Ollie was

Great food and service by Ollie. Thank you!

Ollie was a fantastic waiter - super efficient and great service

Food was great and our server Ollie was amazing

Great food and service from Ollie

We had a great time celebrating a friend's birthday. Food was great and the staff were lovely. Great service from Ollie, thank you !

Ollie was a lovely server - great food and service

Great food and costumer service by Ollie! - he deserves a raise!

Fab food and amazing service from Olle.

food was great and we had lovely service from ollie

Went for my birthday and we had a great time. Everyone enjoyed their food and Ollie was a great server! 🙂

The food is lovely, lots of choice on the menu. Great service from Ollie