Based on 158 opinions finded in 2 websites
Based on 158 opinions finded in 2 websites
Opinions
Delicious vegetarian pizza, excellent toppings with tasty base. Friendly and quick service. Very happy. Highly recommended for vegetarians.😊
Dorothea Williamsons . 2024-10-02
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AVOID. Food had not arrived after nearly 3 hours from promised delivery time, kept phoning, kept being told it would arrive soon. Cancelled order after 3 hours by mutual consent. No food supplied yet Refuses to give refund.
Valkyrie Smiles . 2023-12-13
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Took over2 hours to deliver after saying it would be 45 mins!!hot vegetarian pizza was not hot and no chillies on it. Arrived luke warm pretty disappointed
glensummers123 . 2023-12-09
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Order through just eat took over 3 hours to arrive, by the time it came we had all gone to bed. Phoned restaurant and sent food back they said would get a full refund and now are telling just eat they wont
Amy Lion . 2023-12-08
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Didn’t even arrive, staff totally unhelpful when I rang.
Kirstie Sewell . 2023-11-18
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Ordered a pizza this evening and for some reason there was an issue so it took over an hour an a half. However they were very apologetic and sent some free stuff to make up for it. And it was a fantastic pizza when it arrived. Usually they are much faster, but on this occasion something went bad, and they showed excellent customer service to fix it. Recommended.
Scott B . 2023-11-02
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Best kehbab in town... we get a takeaway twice a month u can't beat mamma mia !!!! The food is fantastic an the new delivery guy is quick 👌 10/10
Matthew Grant . 2023-07-21
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The food is really good from here (they do stuffed crust pizza!), but recently it seems common for them to reject or refuse to acknowledge orders on Just Eat - or take much longer than stated for delivery if you do manage to put in an order, which is disappointing because I love the food.
Tommy Dee . 2023-04-25
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Food wasn't cooked properly replacement was sent and that was cooked properly either
Leanne Cragg . 2023-01-28
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Called to ask if they would make a load of naan for me. Superb, £1 each, freshly made and perfect for my winter bbq !!
roy clark . 2023-01-26
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Can not complain. Polite, fast service, helpful food is amazing. Highly recommended!!!
ghfrzhufxf4Kieron Thompson . 2023-01-10
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Always enjoy a burger and garlic bread from here. Have been ordering for over 10 years.
The Stringfellow's . 2022-12-15
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Orderd from here @6:30pm for our tea, it’s now 8:45 and still not arrived it’s an absolute joke, I’ve phoned numerous times he keeps saying he’ll be there in a minute, absolute fuming and starving thanks for nothing!!!
Kayley Louise . 2022-12-08
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Nice take away. The food is great and the waiting time is optimal. Food is served warm and is of good quality. The staff are friendly too. One of them gave me a nice piece of liver try for free. Lol Only downside may be that the place is not spacious but I guess Mama Mia shares that issue with a million other takeaways so it shouldn't be a dealbreaker for you. Overall, I recommend.
Richard Kamwezi . 2022-11-30
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Always great food from pizzas, donah kebabs and burgers. Quick delivery great staff and the owner is super.
Patricia Sawicki . 2022-11-10
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Had best Pizza tonight after long day in work wanted good dinner thanks Guys also for the kebab was exactly what I wanted 🙏
Bekas Kocher . 2022-11-09
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Order a lot from here. Always good, but they need to update the apps and website when they're busy. Placed an order and it took 20 minutes to tell me they're not taking orders.
lewis parkinson . 2022-11-01
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Food was fresh but arived lukewarm .I ordered 2 large kebabs,2 regular arived.It was rather small portion compear with previous orders. How ever we still enjoy it .
andra bowden . 2022-10-16
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I ordered 2 large lamb shish kebabs and garlic bread with bottle of Coca-Cola.We got 2 regular kebabs .Portion was very small compear with previous orders.Food was lookwarm. IT was fresh and delicious despite exta small portions.
Andrute . 2022-10-16
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Save your money!! 2 hour wait for bog average food. Called to chase order and the person who answered wasnt particularly helpful, polite or apologetic.
Natalie D . 2022-09-28
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Food arrived after 45mins or so, but they had made mistakes. No big issue, we’ll call and get them to correct. Only an hour later than that when enquiring where the food is all we get is a rude unhelpful response. Given all the other local options this is certainly a place to avoid.
Tony N . 2022-08-28
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The wrong food arrived. An hour after we told them this there is no sign of the correct order, only a rude person on the other end of the phone with no hint of even an apology. Avoid.
Tony Nixon . 2022-08-28
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This place isn't perfect by any means but it is consistent. The pizzas are nice. I always ask for mine to be well done and they always oblige. The chips are not good. They definitely need to change the ones they use. Always soggy and questionable as to whether they really are a large portion. The Donner meat is nice and peppery and full of flavour. Naan breads are nice. Popcorn chicken is crispy. They lose the one star for the chips. Other than that I would recommend for sure SINCE POSTING THE CHIPS SEEM TO HAVE IMPROVED BUT THE PIZZA HAS GONE DOWNHILL. UNDERCOOKED WITH TOO MUCH CHEESE.
Liam Murdock . 2022-07-04
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accidently ordered from here when i meant to order from a place with the same name but in a diffrent place as i dont live near lancaster. When i saw that i made a mistake i called them up a minute or 2 after and asked to cancel the order. as of writing this they still havent refunded the order.
Aaron Bamforth . 2022-06-04
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Got it really quick but the portion sizes of my kebab where extremely poor whont be back
Jamie Curran . 2022-05-09
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Would NOT RECOMMEND!!!!!!!!!!!!! Try out the takeaways around the corner instead.
Danny Nickson . 2022-05-09
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I have been a loyal customer, ordering from Mama Mia, both on FoodHub and in-person. For my last order, I ordered a 9" Pepperoni pizza, a sizzler burger, and some chips (with tomato sauce). I DID NOT RECIEVE THIS ORDER. Instead, they delivered a Garlic bread, one chips (with no sauce) & one chips with tomato sauce. I called the restaurant, and it was the owner that answered 'apparently', and he had 'apparently' 'made' my order. He was definitely lying! He acted all confused. Despite saying what I ordered, and what had actually turned up, about 50 times, he was having none of it. What an unreliable service? Also, the funny thing is, that this INCORRECT order arrived in about 30 minutes, which is basically 1 hour faster than it would normally take, because their delivery times are long! Very long!
Daniel . 2022-05-08
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Over 2 hours for delivery. Plus they lie!
Kate Foxcroft . 2022-04-30
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This was suppose to be a pizza they banged on my door woke up everybody then gave us this slop. Disgusting service will never eat from there again.
steve tomlinson . 2022-04-05
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Great pizza and great service. Couldn’t fault anything
Adele Atkinson . 2022-03-17
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Just had a mixed kebab, it was absolutely sensational. Im not a fan of kebabs but the new owner recommended it. 5* worth every penny
Paul Medd . 2022-03-17
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Definitely would recommend food was piping hot when we got it delivery time is quick aswell Donna kebab was cooke just right also u get a decent amount in ur wrap was lovey probably the best takeaway we have found in Lancaster
trinity june summer mabberley . 2022-03-17
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Paid for items that didn’t arrive. After trying to phone over 100 times still no answer. Never normally a problem from here but feel completely robbed tonight.
Zak Phillips-Yates . 2022-03-01
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Nice and friendly service I ordered Doner meat chips with cheese and curry sauce but you have to ask for the curry sauce on this order as they don't have it on the menu I would like to give my opinion percentage of 60% worth the money
Robert Donnelly . 2022-02-28
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The best in town fast and delicious 😋
Safin Kawa . 2022-02-25
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Hi to all . I recommend one time try their food. The food was fantastic and warm enough so what we want and the delivery was so quick. I appreciate mama Mia Lots of love
Daniel Vesalshoushtary . 2022-02-25
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I think we just found our new favourite takeaway! We walk past Mama Mia, everyday and we ordered on a whim after our regular takeaway cancelled our order. The food arrived promptly, the delivery driver was great, super friendly and the food. The pizza pretty near perfect, since moving to Lancaster a year ago we've struggle to find a takeaway that was able to replicate our favourite takeaway at home. The chips were perfect, garlic mayo was spot on too! The only criticism would be the regular chips was a tiny portion.
Aaron Joseph . 2021-10-22
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Food late and cold. Delivery driver very polite but more interested in street logistics and how long house had been built….presumably cover up for late delivery as he couldn’t find us! Food average but cold chips are sh1te!
Roving45359241752 . 2021-09-17
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Time wasters made us add more to a delivery for them to deliver for them not to bother to deliver
Alanamay Morrison . 2021-08-11
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Great value and excellent service, would recommend!
Judi Facey . 2021-07-07
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Amazing food so yummy hot when it arrived delievery driver so nice and friendly too will be ordering again from here
Ayshea Raynor . 2021-05-07
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My favorite takeaway food is delicious always quick delivery cannot recommend enough
emmaxxification . 2021-05-01
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We ordered 2 pizzas and chips. Chips were cold. One was wrong so I called up and explained and they said they would send another one. An hour and a half later I still hadn't received the pizza! Called back and they said that they wouldn't send me another pizza as I had received 2 pizzas. I explained that one was not what we ordered. They said they couldn't do anything and we wouldn't get a refund. This was 2 and a half hours after I first ordered. We have ordered a lot of times from here and paid £3 delivery. But this is the last time!!
Dina V . 2021-03-20
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We ordered 2 pizzas and chips. Chips were cold. One pizza was wrong so I called up and explained and they said they would send another one. An hour and a half later I still hadn't received the pizza! Called back and they said that they wouldn't send me another pizza as I had received 2 pizzas. I explained that one was not what we ordered. They said they couldn't do anything and we wouldn't get a refund. This was 2 and a half hours after I first ordered. We have ordered a lot of times from here and paid £3 delivery. But this is the last time!!
Dina Vardavas . 2021-03-20
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When I want Ben & Jerry's delivered with speedy and friendly service I go here every single time. Place is always spotless with good safety practices observed. Good over counter banter back when it was allowed. Nice people. Buy with confidence
Miguel Binetti . 2021-01-09
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Mama Mia has top food at good prices, well tasty
Mohammad Ali . 2020-12-15
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Been a good customer for ages ,not anymore ,food cold ,wrong order ,everything burnt ,and this is not now and again its constant after waiting an hr dont know who cooks for them but I'd sack them ,not good anymore,and it has one star as I wouldnt of been able to access the key pad so ignore the star .
Sandie Mcrae . 2020-11-20
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Discusting the burger was a soggy mess not worth the money.. delivery driver very rude
Stuart Simpson . 2020-08-29
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If you rush their pizzas they taste crap! I told them to take their time is was like a stone baked artisan pizza well cooked and very flavoursome! You want to leave a bad review fine but don’t rush them! Food takes time to taste nice!
halalsunshine . 2020-03-02
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Fair ,pizza, 6 out off 10,friendly staff,mates kebab, said OK as well,much better than well known german kebab shop enough said.
alistair stewart (Ali) . 2020-02-12
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Very good food wouldnt go anywere else best takeaway in town kebabs are great chips and cheese are always spot on
Emmatarry . 2020-01-25
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Still far way till italian pizza
Mark Folk . 2019-12-07
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It's your standard inexpensive takeaway
Sam Highley . 2019-09-24
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All staff are super friendly and helpful, including the delivery drivers. The food is heavenly. Been ordering from here for 5 years. Superb.
Nichola Morton . 2019-07-07
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Great taste quick friendly service
John Clegg . 2019-06-25
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We always use Mama Mia and done for over 8 years, there have been a few odd problems but always rectified quickly for us.
Gemma M . 2019-06-19
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The chicken wrap was small with bad quality chicken which was barely visible! Cold chips. Over priced, sub standard food!
Karl Ormerod . 2018-12-29
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Waited about 95 minutes. Probably longer. Food mediocre at best. Waste of £12
Clara Rosie . 2018-10-02
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Love the pizza in there had a great meal
Oscar Damiao . 2018-10-02
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Good quality and service.love it
Oscar Miguel . 2018-09-25
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It takes an hour for the takeaway, not taking responsibility on their order mistake. Food is cold and disgusting. Staff are rude af. The only thing why the shop is surviving is because it is cheap that’s all!!! HORRIBLE SHOP
summerha13 . 2018-09-22
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Ordered a late night takeaway. Food is mediocre Got fed up with waiting an age for the delivery. Pizzas are OK I guess. Chicken and chips. Hmm. OK at best. Why so long on delivery at 3am???!!!
Claire410 . 2018-09-20
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We ordered 4 pizza’s, 2 thin crust and 2 deep pan. Well over the time they said it would arrive, a very unfriendly guy turns up with said pizzas 🍕 All the pizzas were cold and all pizzas were thin crust !!!! I call Mamma Mia’s straight away to tell them, their answer was to stop eating them and they would cook some more and deliver them, bear in mind it’s now 21.30 and I have children, their not going to wait another hour or so They would only replace 2 of the pizzas and they arrived over an hour later and nearly cold...... This is the worst pizza place I’ve ever ordered from. BE WARNED IF YOU ORDER FOOD FROM HERE!!!!!
181phil . 2018-09-08
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Basically the only Pizza place I use in Lancaster. Yes there are better options for a sit down Italian style pizza, but this is the take away world and by comparison to most other places their pizza dough is fresh,light and thin with quality toppings. If you want a cheap tasty pizza that doesn't make you feel awful afterwards this is your best bet. Also if you can get them to stick in some pickled green chillis with your order they are mazing.
meursault2015 . 2018-09-06
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Last time ill be prdering frome here. Ised to be really good but every time i have ordered recently they have forgotten to put sauce on my popcorn chicken and chips. Csnt eat it withought sauce. No drink and no sauce this time. Dont bother waist of money.
Audra Puffett . 2018-08-27
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I used to love the pizzas from here, but the one I had last night was bland and disappointing. The delivery driver also spent a good few minutes ranting at me about his EE contract. I won't be using them again.
Kate B . 2018-07-24
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Ordered a pizza over the phone, it took just over an hour for 1 pizza to be delivered. When the pizza did arrive it was freezing cold so I didn’t eat it.... I ordered about 10:30 so well before closing time, the website says the shop shuts at 11:15 and it wasn’t delivered till 11:35 so obviously been left for a while or probably forgotten about. So if you want to wait an hour for cold (nearly stale) food, this is your place!
842charlottel . 2018-07-24
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The staff are always great and chatty and the food is decent. One guy was busy cleaning which is nice to see
Si Ball . 2018-06-30
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The last 3 times I have ordered, food had been cold, they got my order wrong, I would not recommend this takeaway to anyone.
Angry Cookie . 2018-06-29
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Good banter with the guys in there but the garlic bread with cheese is too thin and tough. Tastes good though
Paul Angus . 2018-03-31
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Best takeaway in Lancaster, friendly people, great food and far far superior to the ‘Sainsbury’s crinkle cut chip buying’ Ali babas (don’t ever go to Ali Babas)
Macaulay turner . 2018-03-14
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Fantastic customer service and food
Gemma Mcgowan . 2017-11-08
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Dreadfully rude staff. They are happy to charge and not deliver.
Callum Keates . 2017-11-05
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I'd not wish this place on my worst enemy. They are happy to charge you and not deliver. The only respond after being over 50 minutes over the already extended just eat time was "go whine to just eat".
callumjkeates . 2017-11-04
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Placed order at 7.50pm order arrived at 11.20pm half of order missing phoned up to say stuff missing was told it would be delivered and never turn up then phone up at 12.45am to no avail food was very poor
simonsW1034JO . 2017-10-17
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Had to wait three hours for delivery and when it came half the order was missing now having to wait another hour or so not happy
Simon Stevenson . 2017-10-15
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Weve been using Mama Mia for some time now and mostly its been ok,a few times delivered a bit later than stated. I phoned up a few weeks ago and was told it would be one and a half hour wait time for delivery so i said forget it and we used else where. Last weekend i rang up again to order just 2 x 9" pizzas and was told the usual 45 mins wait, ok i said thats fine. This was at 10pm, by 11pm still no delivery, i phoned back to see how long it was going to be the guy on the phone said its on its way and should be with us in 5 mins. By 11.30pm still nothing.! by this time we were both fed up so i said to my partner i am going to ring back and cancel the order. So a third time i phoned back to say forget the pizzas as we didnt want them anymore, and told him that over an hour and half had passed and thats way too long to wait for 2 pizzas. The guy kept insisting that they were on the way and i kept saying i didnt want them, he became very argumentative and rude saying we should just wait.!! I DONT THINK SO I SAID!! If i would have been told it was going to be over one and a half hour wait i would have gone else where, we wanted our food at around 10.30pm NOT midnight..I did not get one apology from him or anything, he was just down right rude. We used to be regular customers here but unfortunately youve lost us now, we will never order again from this place, its just a bloody joke. so its their loss and someone elses gain.!!
112lisag . 2017-10-05
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I've been using this takeaway for the last 6 years and has never let me down. Best takeaway in town. With the friendliest staff .Please guys keep up the good work and we will always come back for more delicious food 😍 😍
Sergio bingol . 2017-06-30
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Derlivery Was Late The First Time Trying The Food It Wasn't Great The Chicken Was Overcooked And Dinner Meat to Dry Never Again!
Katie Emily T . 2017-06-23
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Reasonable takeaway, with a few decorative touches to encourage eating on location.
Ulric Schwela . 2017-06-10
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Been waiting for food for over an hour, NOT HAPPY
Nathan Butler . 2017-05-21
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Not a bad place, I ordered a mixed kebab, not enough chicken or beef but lots of Donner meat, very tasty if not slightly overpriced. The boss was friendly enough and liked to talk to those who made the effort.
SteveHolt1981 . 2017-04-15
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Both the chicken & Donna kebabs were very poor. Will not use again!
Ian Ferguson . 2017-03-18
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Takeaway delivery. We both had kebabs..1 chicken & 1 Donna..absolutely awful. Never again. Delivery was quick..only positive.
ifergs . 2017-03-17
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¡Nos encanta! Siempre la orden de entrega Calzone's a través de comer solo. Llega más rápido que el tiempo estimado, todo está bien caliente y son muy buenos! También funciona realmente bien que vienen en diferentes tamaños. . Nos gusta tener uno de cada, como nos gusta rellenos diferentes. Es muy razonable también! Nuestro amor :) a mediados de la semana delicia
Alexandra H . 2017-03-04
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Amazing pizza best in Lancaster
dean woodruff . 2017-01-31
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I order from here all the time..I love the food..and even more my it's always good to get a delivery to your door with the most happiest friendliest delivery driver ive ever come across...Our very own Mr umbrella !!!!!
Rachel Spray . 2017-01-24
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Very poor I ordered 3 chicken fillet burgers and a chicken kebab 3 chips and a cheesy garlic bread after waiting 2 hours for delivery it was almost cold ....chicken was like eating an old dry flipflop ...chips were like card board might as well of ate the box the garlic bread came in and when I rang to discuss out bad meal all was said was ohhh mmmeeee hemmmm ...safe to say it went in the bin Never ordering again ..!!! Stay clear !!!! Please.s I don't even want to give 1 star unfortunately I have to give 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
Kate Pollard . 2016-12-27
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Absolutely shocking, will not order from them again! Over an hour late on delivery (over 2 hours in total), cold when it arrived and tasted like garbage! Put it in the bin.
Max Loveder . 2016-12-27
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Pedimos en una noche de pizza y después dos 20 minutos llegamos nuestras pizzas. Ambas eran muy buenas y me sorprendió la buena calidad de la comida. Sin duda una buena relación calidad-precio teniendo en cuenta que no cobran ninguna cuota de entrega y tienen buenas ofertas.
Travelienchen . 2016-07-08
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Excellent food and fast delivery! Everything is spot on!
Spartan Forever . 2016-06-09
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Tiempo de entrega como se esperaba, sin embargo la comida de calidad lejos de
Leonarrr . 2016-05-31
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Staff and food brilliant, so good having 2 takeaways in same week from here
Patricia Sawicki . 2015-08-29
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Este es sin duda el peor pizza para llevar que he comido, y una de las peores que he pedido comida para llevar. Al llamar a y hacer mi pedido, algo desagradable miembro del personal me dijo que tenía que estar en diez minutos para recoger su pedido, a pesar de tener les dijo que era 20 minutos en coche y que me gustaría ser tan rápido que pude. La persona de teléfono sonaba completamente puesto que no pude llegar a la velocidad del sonido, que en verdad enfureció a mí, que no querían que la gente Mama Mia's business???
Jay C . 2015-04-28
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When the moon glistens over the quaint city of Lancaster and all of its inhabitants are full of beer, there is little refuge. That said, I have found refuge in Mama Mia, with its warm service and greasy kebabs. They have never been unkind to me, nor has the food ever broken my heart. I'm not going to pretend that kebabs are healthy, but for what they are, they are golden nibbles of joy. If you want to have the perfect Mama Mia experience, you must be drunk. You must be completely drunk, like, when you see a dog trying to lick peanut butter off of its nose, yes, that is how drunk you must be. Their home delivery is also excellent. When I saw that little toaster car coming up my driveway, plastering the air with dubstep, I knew that what I was about to experience, would be biblical. And lo, twas. Stay thirsty, my friends.
Walker zupp . 2015-02-25
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estado utilizando esta llevar durante muchos años, luego el dueño se convierte y dice que no pagué mi comida el día anterior. Esto no es cierto, me costaba 9,10 el chico £10 y me dio 90 p cambiar. El propietario no tienen esto y se pusieron muy agresivos, así que cerrar la puerta en él, luego se golpeaba y patadas en la puerta, tuve que llamar a la policía. Mamma Mia sonidos italiano es propiedad de la mafia Quizás. De hecho creo que son todas de Turquía, pero dondequiera que estén de este comportamiento. EVITAR.
GoaDave . 2014-11-17
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Ordered a takeaway for four people. Delivery estimated at 45 mins. An hour and a half later, we were told by in shop staff that it would arrive in ten minutes. Ten minutes later, no arrival. After numerous calls to frankly rude and incompetent staff, still no sign of delivery. Two hours later our order arrived, cold and missing half of the things we had ordered. Upon ringing to complain (again), the staff could only offer us the excuse 'oh, didn't your stuff arrive? Well we are very busy tonight!' Not even the slightest hint of an apology or attempt to rectify their numerous errors. Overall, a very disappointing and aggravating experience and easily the worst customer service I have ever encountered! Needless to say, neither I nor my flat mates shall be using Mama Mia ever again!
Gillian S . 2014-10-10
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Absolute NO NO This place is not even worth 1 star. Absolutely disgraceful place. Unclean and dirty. Food is the worst and not cooked properly- parts of the food were cold. Rude people with no sense of customer service. AVOID AT ALL COSTS. There are plenty of other far better takeaways in Lancaster.
ralph ka . 2014-07-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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