The best restaurants serving Hamburgers food in North West

105 minutes to deliver and not one iota of communication to explain, it’s a shame as the food is really good, even better when it arrives hot!

Came to take my disabled mother out and some nice food. Ordered burger, fries and milkshake. After waiting 30 minutes, they started calling numbers above mine. Went to the front to ask what's happening with mine. To be advised someone took my order by accident and brought it back but were making fresh. Had to wait further. Then received my food after further 10 mins. Then started to look for somewhere to sit, it was so busy. Sat down, started to eat and my burger was burnt! I couldn't go back as I already had left my disabled mum for 40 mins and couldn't leave her further. The chips were wrong and wrong burger. Got to say very disappointed at least. A lot of money to waste.

Went there last Sunday for lunch as the first time my sister visited this restaurant the food was great and the portions good. Very disappointed this time with the portions. We got 1 Smashed Classic burger and 2 Smashed Blue burgers. The burgers were really small and you could barely taste the rest of the ingredients and sauces. it felt like you were eating a plain cheeseburger nothing special. The skinny fries were nice (the only good thing). For drinks we got from the fresh and fizzy section: 1 Passion fruit & Vanilla and a lemonade. The passion fruit and vanilla tasted like medication and the lemonade was just ok. The guy who greeted us was friendly but the girl who brought the food was quite rude, we asked for cutlery as we checked that the ones we had already on the table included only knives therefore, we needed more napkins and forks and when we asked she said its there so we kindly said that there were only knives, she then brought another one that had 2 forks so we just had to get another one from the table next to us as we were 3 people. For £42 I would expect a more decent and tasty burger. A man or a young boy would need 2 burgers for sure or 3 in order not to be hungry afterwards.

EZRI and Bonisha,polite helpful,in particular EZRI,l listened to her speak with guests, cleaning up, polite, enjoying her work, so refreshing thankyou 🤗

Excellent food, store decorated for Halloween Staff were very freindly and welcoming The decor is old and dated but very clean

Easily the worst bk in the country, manager is rude, order was wrong, missing items, can't have ketcup , chips were cold. Steakhouse pate was just an ordinary beef pate Avoid

You guys actually answered instead of McDonald’s the guy who answered was very helpful

burger has missing ingredients

This place should be temporarily closed for full renovation works due to safety concerns. It’s dirty, the furniture is badly damaged, there are leak and mould marks on some parts of the ceiling, a lot of condensation on windows etc. Not to mention that the toilets have a strong smell of damp / mould so I presume the rest of the back area - staff room and kitchen must be in a similar condition. Won’t return unless it undergoes substantial works to address all these concerns.

Absolutely horrendous, ordered through the app and over £15 worth of food missing This is the third time items have been missing and food was cold Restaurant is 10 minutes from my house so there's no excuse for poor service

ordinary fries, almost raw, a horrible piercing smell at the bathroom, piss everywhere.. the food is awful for that price. better find another place..