McDonald's in Manchester

Mobile order and eaten on site. Waiting at the counter...waiting at the coffee counter. Lady makes mistakes, mixes up the drinks and insults the guest. What can he do about it? The breakfast was otherwise good as always. All of this today without much friendliness. Goes better.

Big praise to the employees who made me something to eat a few minutes before closing. Although everything had already been cleaned and everyone was ready to call it a day. The whole thing happened on September 19th at 2:50 a.m. Big praise and thank you very much.

It's very dirty there, the tables and the floor are sticky. The staff is friendly.

I came with one baby and one toddler trying to order and forgot about ordering mayo. I tried to explain the situation to them even tried to pay but they made me wait on the line for 10 mins for a mayo. Incredibly bad attitude, and I have been shouted by the manager to wait on the line. I hope this is being read by the officials.

The burger was cold. After my complaint I got a new, hot one. Otherwise, just McDonalds.

Unfortunately, once again disappointed by Mc Donalds. The hygiene left more than a little to be desired, the floor was so greasy that you had to be careful not to slip. Having ordered our food at the terminal, it didn't take long for the food to be brought to the table. The lady shuffled over to us, put the tray down without a word and left again. The burger was missing, it can happen, I went to the front, got the burger, just as without a word. An apology certainly wouldn't have hurt. I ate some fries and unwrapped the burger. Ice cold. The chips are sticky, the Sprite with it, the Cola without a lid. The employees behind the counter are almost all a bit too casual. One employee rushed from order to order, while the others seemed pretty relaxed. Show performance was included - one whistled a few songs, the other practiced throwing sauce into the to-go bags. Overall, an unclean, dubious restaurant that lacks seriousness and commitment.

It was very nice again😊👍🏻. We would love to eat with our little daughter at your place😊👍🏻

Unfortunately the Latte Machiato was just hot coffee with milk. Sad with the good machines the MC. Donald's has?! The young man at the counter was unfortunately arrogant and too casual! Maybe a training course on the topic of “service” will help with the migration background!!!

Unfriendly employees and maggots in the salad

Worst McDonald's ever! Ordered 2 fileto fish, was a complete disappointment. It couldn't be more loveless, not even a whole slice of cheese :/ Plus it completely fell apart!

As always, very busy, full staff on site, of course it took a while again, the staff can't help it. MCD would simply have to be a little bigger there. Taste as always😂

What a tragedy No, I haven't bitten into the burger yet, it came like that.

There were a lot of people, the toilet is clean

Worst McDonald's ever. And the bar is extremely low. Burgers and fries are getting worse, but what we experienced on Wednesday evening is more than that. We drove to MCDrive. I'm used to waiting longer here at MCDONALD'S. There is usually always an announcement “just a moment” and then the seller gets in touch after 5-10 minutes. This time we're getting to the ordering part. Nobody answered. After 15 minutes we went to the first window because no one answered. Nobody at the first window. After another five minutes, still no one there. So go to the second window to find out whether you could at least order there after waiting 20 minutes. There was a lady there in lively conversation with a gentleman who was standing in the hygiene area wearing joggers (private clothes) and fidgeting around. For me it's a scary sight when it comes to food monitoring. The lady inside just didn't respond to me. My questions and calls even though she looked at me. When, after another five minutes of chatting, she went out with the jogger to bring her food to another waiting car, I asked her politely if I could also order from her because no one had answered the front for 15 minutes and I had been waiting for a while . Statement from her in a harsh, barking manner: the colleague said they should wait and if it took 30 minutes...we left then because she then continued chatting with the jogger. It was extremely quiet in the restaurant and MCDrive at the time. So almost nothing going on. My colleagues now avoid the store because, in addition to the poor quality and lack of cleanliness (we always like to chat there instead of wiping dirty tables), it is, above all, the extreme lack of customer orientation. Chatting and crying about having to work comes first.

I can recommend it, delicious, fresh, warm and clean. Very good

So far I have never been disappointed here. Food is always delicious, fresh and prepared quickly. Other locations can learn a lesson from this. Keep it up...

Hello there. It's that time again. McDonald's is continually getting worse. Greasy, dirty, cold.

In recent years the food has become worse, more expensive and is always cold. The employees are unfriendly and something is always forgotten You buy a completely overpriced happy meal and then the toy is forgotten. Really great class...

Restaurant was pretty empty, our complaint (not enough sauce in the McSunday) was dismissed super rudely and with discriminatory language. Overall, the restaurant was pretty dirty, tables weren't cleared, the floor was very greasy and slippery.

Sanitary facilities are very dirty

Well, it's McDonald's, but the big games table for children is cool and the service is actually quite good. You've had worse experiences elsewhere. Everything is classic McDonald's, nothing exciting or special, you get what you know. Usually you go to McDonald's in Spandau, on the border with Staaken, where the service hasn't been so good lately.

The best date I've ever had here! First had a marathon together and then chilled at Mces for 12 hours.

If you enter a restaurant and your shoes stick to the floor, that's not a good sign. And this continues in the toilets. And that's how the whole branch is...

Unfortunately, one star for the quality is still too much. The chicken nuggets for the child were probably okay. The fries were cold, the cheeseburgers were cold and dry. So dry that you had to drink almost 2 liters afterwards. This is the second time so bad in Elstal

Always missing burgers from the last snot shop

Sometimes there's just chicken.

I am absolutely appalled by the behavior in this facility. On the night of December 7th, 2024, as a pregnant woman, I was denied access to the toilet at 12:26 a.m., even though I wasn't coming from a party but was just passing through. This behavior is not only rude, but also inhumane and completely unacceptable! In addition, communication with the staff was a disaster. Two out of three employees barely spoke German and instead spoke to each other in Albanian, which was completely inappropriate in such a situation. I would have at least expected that I would be helped professionally and respectfully in an urgent situation. I have never experienced such disrespectful and customer-unfriendly behavior. I definitely don't recommend this place and advise everyone to avoid it!

It's no longer nice...The price-performance ratio is no longer right...

After a few visits now, I can say that many employees are very listless. I often waited over 20 minutes for my order even though there was hardly anyone else at that time. Unfortunately the service is not good. I understand that not everyone always has a good day, unfortunately this has often been the case on recent visits. Unfortunately, some employees are very rude. Cleanliness is also not optimal.

Worst McDonald's we've ever been to. Super dirty and food thrown into the boxes. Disgusting there.

It's really an experience to eat here. After all the bad reviews, you go in with zero expectations and still end up disappointed. It's a shame that the long-traveled one-time customers from the outlet ensure that the store can survive. I don't think any other McDonald's could afford to present such filthy and disgusting toilets for years.

I don't know what you all had, everything was fresh and delicious.

I've never waited so long for my food.

We like to go to McDonald's, especially when they have coupons. But every time something is missing from the order. When you bring it up, people roll their eyes or say it's all in the bags. Then an endless discussion until all the bags were checked and lo and behold, a lot was missing. The service has really deteriorated, which is a real shame.

A complete disaster, the staff probably can't read orders, they just got home and half of them are missing. The place is dirty as hell and you literally slip out again. I have no idea how the health department keeps this (restaurant) open. Most people think that McDonald's deserves -5 stars.

Caution! Poor quality assurance! I ordered 2 McRibs and they were probably rotten! The meat tasted very strong and the sauce was quite diluted and brown instead of wine red and strong in taste. When asked the branch manager about it, he said that it was now new to prepare the sauce. I went to another branch the next day to convince myself! Everything the same! A blatant lie! The sauce is diluted with water and rotten meat is served! I didn't finish the burgers because I also felt a little sick. This will be reported! The toilets stink extremely. Tables smeared with sauce and the floor slippery from grease.

ordinary fries, almost raw, a horrible piercing smell at the bathroom, piss everywhere.. the food is awful for that price. better find another place..

I didn't get a birthday bonus and I'm very disappointed.

A stinking toilet, it's a shame that the standard doesn't apply here

Again and again the food is sent out incorrectly. The toilets (men) smell worse than the Dixi on the construction site. The employees don't understand German well and are unfriendly, especially the big one

It all takes forever. Half of the order was missing. Unfriendly staff. All completely unqualified.

I was there today and ordered something to take away... End of the song Forgot the sauce on both mcrib (unfortunately I only noticed it when I got home) I ordered two milk shakes, one chocolate and one vanilla yup, they messed that up too, they got two vanilla milkshakes. I really went in with zero expectations and was still disappointed, thank you. Next time I'll drive a few more kilometers...

The toilets are a complete disaster, I've never seen anything so disgusting. The floor in the toilet rooms is sticky and there is a strong smell of urine. The toilet bowl is dirty and just disgusting. In the dining room on the seats you can see what the previous person ate. The soil is germy and hasn't been cleaned for weeks. The employees are nice but hygienically it's a failure. We won't come again.

We've been to this McDonald's several times. The tables were always dirty and ordering took forever. I can't recommend it. If you happen to be driving towards Berlin, you should drive to Mcdonalds Heerstraße. It's worlds better there.

It's getting worse and worse. McDonald’s no longer seems to need friendliness and quality. Ordered the menu, got everything wrong, told them, I was insulted stupidly. Buddy orders McRip, there's no sauce. If you let me know, they'll drown it in sauce so you can't eat it anymore. You're overwhelmed in this store. It's better to close than to offer such quality and poor service

Underground! Long waiting time despite low occupancy. The toilet (at least the men's toilet) should be avoided. Smells like a highway rest area. no soap, no cloths and the dryer fan was also broken. Make improvements urgently and keep an eye on the employees.

Drive-in apparently has priority, the line was gone before me. I no longer expect smiling/not/eye contact with the chain, that the numbers are displayed or pronounced correctly, that would be a wish of mine.

I got takeaway food twice and they managed to mess up the order both times. I've never seen such disgusting toilets at a McDonald's. No recommendation to go there.

I would prefer not to give a star at all! These people there are so incompetent it's unbelievable. The orders are always wrong or today; There is simply a product missing that I would pay 1000 for!!! I used points. That's 100€. How can you simply not pack a product that cost the equivalent of €100?! I don't understand it!

Dirty and sticky branch, one of the worst I've ever experienced. Toilets haven't been cleaned for days and smell disgusting. Staff unfriendly, never here again!

¡El peor McDonald’s de la historia! Pedí dos cafés con leche y me han dado un café negro! Absolutamente destrozado, así que he viajado por un café con leche y está mal. Gracias McDonald’s, me has arruinado la mañana.

Siff and dirt everywhere you look, you won't notice anything about "I'M Loving it" The last cleaning was probably weeks ago. If the dining room is so unhygienic, what does it look like in the kitchen? Never again !

The worst poppy seed. A lot of people, queues, the monitor is turned off so that it is not visible that unfulfilled orders have been officially issued.

I have ordered few item including franzbrotchen also,and it was ice cold.When i asked the shift leader he said that its ok its still edible.I also worked in mcdonalds and I know how it is served,but these people are not helpful at all and very rude bbehavior.First and last visit in this out let

Very rude behavior, I have ordered few dishes including birgers and one franzbrochen and it was ice cold,when I asked the shift leader he said it's still edible,you can eat it,I also work in a mc donalds and I know how it served.First and last time visit in this outlet. Not recommended to anyone

There is very little space in the facility. Compared to other institutions, it is quite dirty and untidy.

The dirtiest toilets I've ever seen from this chain. Disgusting. Food was okay. Communication was very poor, I don't know whether it was the noise level or the language. Too bad.

Food was old, music was terrible

It's not always easy, I know it's almost always full there, but it would be nice if the staff were friendlier and maybe did a German course first. Sometimes it's hard, especially on the mc drive.

Very dirty, you can't even go to the toilet. When you come in, the smell of urine immediately hits you... Tables and chairs in the restaurant were also dirty. Waited a very long time for food

The terminal for ordering was broken, so we wanted to order in person like before, but that wasn't possible because the ladies didn't speak German. We then ordered and paid online via our cell phone, toys were missing from the Happymeal..

Most unhygienic McDonald's we've been to. Toilets smell badly of urine, indefinable droplets (certainly urine) everywhere on the floor and bucket... at the food counter the floor is full of grease. Greasy shoe prints everywhere, crumbs and dirt in the dining area. I'm really not picky, but this McDonald's thrives on walk-in customers and not regular customers. :(

I was there today with my granddaughter, of course she had to go to the toilet. I have never seen such a smelly and unclean toilet, when you want to wash your hands with soap, the container comes out of the wall, but no soap. Hygiene is zero. There seems to be an urgent need for action.

The restaurant felt like it was 15 degrees in the morning, which you can see in the employees wearing thick jackets. The employees were very nice. and motivated. Still, the coffee wasn't really hot. Order came quickly. Toilets are an imposition. The silicone joints look like they were made by a 3 year old.

It's been a long time since I've had breakfast at McDonalds. The food was delicious, the coffee latte was well made and also super tasty, the service was great, but the atmosphere was a bit grubby. All in one but highly recommended!!

Service/staff really nice. Food like everywhere else But the toilet was very dirty

It's terrible the service terrible food was cold wrong and not complete When you complained you were made to feel stupid It was the last time we were here Sad but true !!!

Better not to go to the toilet. They are really disgusting and there is no soap to wash your hands. Unfortunately, we expected something different from a McDonald's at a designer outlet. Food was complete. But we would also have been happy about a smile from the staff. Unfortunately that didn't exist.

Ordered coffee with coffee cream and sugar - got black coffee. Ordered cocoa with lactose-free milk - received normal cocoa...

Big language barrier which makes the ordering process complicated. Rude employees who lie to you about offers that are suddenly available to other colleagues, e.g. Coca-Cola glasses. The menu is often only available with major restrictions or sometimes not at all.

The fries were fresh and disgusting because no salt❗️❗️❗️❗️

Worst McDonald's so far. It's called fast food, meaning quick food. Breakfast time, empty shop and waited half an hour for the basics. Of course the food was cold!

Waited about 30 minutes for an order, unfriendly staff, after asking why it took so long, the employee seemed to have violated his male honor.....Donut was cold and dry, coffee was not edible

The slowest McDonald's with unfriendly employees! Almost 25 minutes at McDrive for lukewarm food!

The tables were dirty and the staff approached them several times to clean them but they didn't do anything about it

Parking is easy. Burger, for me, was not as tasty as in other branch. It has spacious hall in side.

Este McDonalds es absolutamente una pesadilla. En primer lugar, la aplicación no ofrece la posibilidad de obtener un reembolso por los artículos que faltan. Harpurhey entregó pedidos que faltan hamburguesas las dos últimas veces. Más del 70 % de los pedidos carecen de pajitas y salsas (muchas de las cuales pagamos extra). Llamé por teléfono y el gerente de turno me dijo que “estamos muy ocupados esta noche, así que no puedes esperar que las órdenes sean correctas”.

We had to wait 30 minutes for our food

With McD. Pre-ordered the app because supposedly there would be no waiting time. Error. Pay first and then wait 30 minutes. Unacceptable. App flies down again and McDonalds never sees me again.

Not one star Unfriendly, ignoring the employees. Long waiting times. Toilets dirty

I think the comments explain everything, I bought a salad with the burger, I think the salad is eaten with your hands here, no fork was given. I got up from the table again and went and bought it myself. The expiration date on the salad caught my attention, 12.09.2330... I think the guys are having a good time here

We waited a long time, then our order was taken by someone else and then they didn't even really understand us because German was hardly spoken and so we felt ignored, not again

I think the team was replaced, which I personally think was a good thing, I have to say. Previously only Poles who barely spoke German and were extremely insulting.

Bad service. Took 15 mins to give one small coffee and smoothie. Sadly completed other people's order before ours.

Food took 25 minutes and was cold

Unfortunately, absolutely unfriendly staff and extreme waiting times despite pre-ordering online. Good staff are hard to find, the good thing is, you won't need any more once you've driven away all the guests

Food was McD standard. Order was completely delivered to place. We were lucky enough to have the gaming table, which bridged the waiting time quite pleasantly.

There's always something missing and the quality suffers depending on the rush hour. The worst branch I know. Update: We were there at one last night. The order was complete and nothing was missing and the food was freshly prepared and really hot. We were thrilled.

Unfortunately, you cannot put a minus. Terrible.

We paid for a double potato and were given plain potatoes, plastic, tasteless, not salted🤮🤮🤮🤮🤮

Terrible. Extremely dirty. The food was cold because it had been waiting for ages. Which cup contains the Cola without and with sugar? We can try it and what tastes strange is the one without sugar. Here? Never again.

Just Mekkes, waiting time was okay, food was just Mekkes like everywhere else

Once again, I didn't get what I ordered. Although some of the staff are trying hard, some are also unfriendly and stupid.

Very crowded, very loud and yet friendly staff. Good service and the right food. All in all good. Unfortunately the toilets could be expanded, there was no knob to close them and it could be cleaner.

We waited over 30 minutes for our food. The food was cold, but since we didn't want to wait another 30 minutes, we ate it cold. There was also a burger missing, which I received upon request. An employee stood at the counter and said loudly "Why are people coming now?!" in a very annoyed tone. Other customers also had things missing from their order. It was our last visit to this branch today.

The service has been good again for a long time and the food is fresh and warm. Therefore generally from three to four stars August 2nd, 2024. (All reference: We waited a long time for our food and two portions of fries were already cold. The hot chocolate dessert was also cold.

This McDonalds is a complete disaster. I go there more often because there is relatively little “fast food” in the area. The word “almost” definitely doesn’t apply here. It doesn't matter what time of day or night you come. Mon-Fri. 11:00 a.m. before the outlet rush or on weekends at 3:00 a.m. you have to wait at least 12 minutes in both the restaurant and the drive. Wait. I mean, we're talking about the BERLIN outlet center and McDonald's can't manage to have 20 nuggets ready half an hour before the big rush? I find that very difficult to explain, especially in an empty restaurant. Once you've made it through the waiting time: BE SURE TO CHECK YOUR ORDER! The last two times something was always missing. If you have to go to Berlin anyway, you should go to the McDonalds on Heerstrasse. Everything is much better there.

Waiting time for food 35 minutes after ordering and paying. No complicated ordering. Waiting time for the ice then another 20 minutes.

Ordered and paid for 2 coffees with sugar at the terminal for consumption in the branch. The branch was poorly attended, there was a 15 minute wait until the coffee was served in paper cups with added coffee cream but no sugar.

Absolutely unhygienic. The displays at the order desks were smeared and the toilets were completely dirty.