McDonald's in Manchester

It's no longer nice...The price-performance ratio is no longer right...

After a few visits now, I can say that many employees are very listless. I often waited over 20 minutes for my order even though there was hardly anyone else at that time. Unfortunately the service is not good. I understand that not everyone always has a good day, unfortunately this has often been the case on recent visits. Unfortunately, some employees are very rude. Cleanliness is also not optimal.

It's really an experience to eat here. After all the bad reviews, you go in with zero expectations and still end up disappointed. It's a shame that the long-traveled one-time customers from the outlet ensure that the store can survive. I don't think any other McDonald's could afford to present such filthy and disgusting toilets for years.

Worst McDonald's we've ever been to. Super dirty and food thrown into the boxes. Disgusting there.

I don't know what you all had, everything was fresh and delicious.

I've never waited so long for my food.

We like to go to McDonald's, especially when they have coupons. But every time something is missing from the order. When you bring it up, people roll their eyes or say it's all in the bags. Then an endless discussion until all the bags were checked and lo and behold, a lot was missing. The service has really deteriorated, which is a real shame.

A complete disaster, the staff probably can't read orders, they just got home and half of them are missing. The place is dirty as hell and you literally slip out again. I have no idea how the health department keeps this (restaurant) open. Most people think that McDonald's deserves -5 stars.

Caution! Poor quality assurance! I ordered 2 McRibs and they were probably rotten! The meat tasted very strong and the sauce was quite diluted and brown instead of wine red and strong in taste. When asked the branch manager about it, he said that it was now new to prepare the sauce. I went to another branch the next day to convince myself! Everything the same! A blatant lie! The sauce is diluted with water and rotten meat is served! I didn't finish the burgers because I also felt a little sick. This will be reported! The toilets stink extremely. Tables smeared with sauce and the floor slippery from grease.

ordinary fries, almost raw, a horrible piercing smell at the bathroom, piss everywhere.. the food is awful for that price. better find another place..

I didn't get a birthday bonus and I'm very disappointed.

A stinking toilet, it's a shame that the standard doesn't apply here

It all takes forever. Half of the order was missing. Unfriendly staff. All completely unqualified.

Again and again the food is sent out incorrectly. The toilets (men) smell worse than the Dixi on the construction site. The employees don't understand German well and are unfriendly, especially the big one

The toilets are a complete disaster, I've never seen anything so disgusting. The floor in the toilet rooms is sticky and there is a strong smell of urine. The toilet bowl is dirty and just disgusting. In the dining room on the seats you can see what the previous person ate. The soil is germy and hasn't been cleaned for weeks. The employees are nice but hygienically it's a failure. We won't come again.

I was there today and ordered something to take away... End of the song Forgot the sauce on both mcrib (unfortunately I only noticed it when I got home) I ordered two milk shakes, one chocolate and one vanilla yup, they messed that up too, they got two vanilla milkshakes. I really went in with zero expectations and was still disappointed, thank you. Next time I'll drive a few more kilometers...

We've been to this McDonald's several times. The tables were always dirty and ordering took forever. I can't recommend it. If you happen to be driving towards Berlin, you should drive to Mcdonalds Heerstraße. It's worlds better there.

It's getting worse and worse. McDonald’s no longer seems to need friendliness and quality. Ordered the menu, got everything wrong, told them, I was insulted stupidly. Buddy orders McRip, there's no sauce. If you let me know, they'll drown it in sauce so you can't eat it anymore. You're overwhelmed in this store. It's better to close than to offer such quality and poor service

Underground! Long waiting time despite low occupancy. The toilet (at least the men's toilet) should be avoided. Smells like a highway rest area. no soap, no cloths and the dryer fan was also broken. Make improvements urgently and keep an eye on the employees.

Drive-in apparently has priority, the line was gone before me. I no longer expect smiling/not/eye contact with the chain, that the numbers are displayed or pronounced correctly, that would be a wish of mine.

I would prefer not to give a star at all! These people there are so incompetent it's unbelievable. The orders are always wrong or today; There is simply a product missing that I would pay 1000 for!!! I used points. That's 100€. How can you simply not pack a product that cost the equivalent of €100?! I don't understand it!

I got takeaway food twice and they managed to mess up the order both times. I've never seen such disgusting toilets at a McDonald's. No recommendation to go there.

Dirty and sticky branch, one of the worst I've ever experienced. Toilets haven't been cleaned for days and smell disgusting. Staff unfriendly, never here again!

The worst McDonald’s ever !!!! Asked for two toffee lattes & they’ve given me a black coffee!! Absolutely shattered, so I’ve travelled for a latte & it’s wrong. Thanks McDonald’s, you’ve ruined my morning.

Siff and dirt everywhere you look, you won't notice anything about "I'M Loving it" The last cleaning was probably weeks ago. If the dining room is so unhygienic, what does it look like in the kitchen? Never again !

The worst poppy seed. A lot of people, queues, the monitor is turned off so that it is not visible that unfulfilled orders have been officially issued.

The dirtiest toilets I've ever seen from this chain. Disgusting. Food was okay. Communication was very poor, I don't know whether it was the noise level or the language. Too bad.

Very rude behavior, I have ordered few dishes including birgers and one franzbrochen and it was ice cold,when I asked the shift leader he said it's still edible,you can eat it,I also work in a mc donalds and I know how it served.First and last time visit in this outlet. Not recommended to anyone

I have ordered few item including franzbrotchen also,and it was ice cold.When i asked the shift leader he said that its ok its still edible.I also worked in mcdonalds and I know how it is served,but these people are not helpful at all and very rude bbehavior.First and last visit in this out let

There is very little space in the facility. Compared to other institutions, it is quite dirty and untidy.

It's not always easy, I know it's almost always full there, but it would be nice if the staff were friendlier and maybe did a German course first. Sometimes it's hard, especially on the mc drive.

Food was old, music was terrible

The terminal for ordering was broken, so we wanted to order in person like before, but that wasn't possible because the ladies didn't speak German. We then ordered and paid online via our cell phone, toys were missing from the Happymeal..

Very dirty, you can't even go to the toilet. When you come in, the smell of urine immediately hits you... Tables and chairs in the restaurant were also dirty. Waited a very long time for food

Most unhygienic McDonald's we've been to. Toilets smell badly of urine, indefinable droplets (certainly urine) everywhere on the floor and bucket... at the food counter the floor is full of grease. Greasy shoe prints everywhere, crumbs and dirt in the dining area. I'm really not picky, but this McDonald's thrives on walk-in customers and not regular customers. :(

I was there today with my granddaughter, of course she had to go to the toilet. I have never seen such a smelly and unclean toilet, when you want to wash your hands with soap, the container comes out of the wall, but no soap. Hygiene is zero. There seems to be an urgent need for action.

The restaurant felt like it was 15 degrees in the morning, which you can see in the employees wearing thick jackets. The employees were very nice. and motivated. Still, the coffee wasn't really hot. Order came quickly. Toilets are an imposition. The silicone joints look like they were made by a 3 year old.

It's been a long time since I've had breakfast at McDonalds. The food was delicious, the coffee latte was well made and also super tasty, the service was great, but the atmosphere was a bit grubby. All in one but highly recommended!!

Service/staff really nice. Food like everywhere else But the toilet was very dirty

It's terrible the service terrible food was cold wrong and not complete When you complained you were made to feel stupid It was the last time we were here Sad but true !!!

Better not to go to the toilet. They are really disgusting and there is no soap to wash your hands. Unfortunately, we expected something different from a McDonald's at a designer outlet. Food was complete. But we would also have been happy about a smile from the staff. Unfortunately that didn't exist.

Ordered coffee with coffee cream and sugar - got black coffee. Ordered cocoa with lactose-free milk - received normal cocoa...

Big language barrier which makes the ordering process complicated. Rude employees who lie to you about offers that are suddenly available to other colleagues, e.g. Coca-Cola glasses. The menu is often only available with major restrictions or sometimes not at all.

The fries were fresh and disgusting because no salt❗️❗️❗️❗️

Worst McDonald's so far. It's called fast food, meaning quick food. Breakfast time, empty shop and waited half an hour for the basics. Of course the food was cold!

Waited about 30 minutes for an order, unfriendly staff, after asking why it took so long, the employee seemed to have violated his male honor.....Donut was cold and dry, coffee was not edible

The slowest McDonald's with unfriendly employees! Almost 25 minutes at McDrive for lukewarm food!

The tables were dirty and the staff approached them several times to clean them but they didn't do anything about it

Parking is easy. Burger, for me, was not as tasty as in other branch. It has spacious hall in side.

This McDonalds is absolutely a nightmare. Firstly, the app gives no ability to get a refund for missing items. Harpurhey delivered orders that are missing burgers the last two times. Over 70% of orders are missing straws and sauces (many of which we paid extra for). I phoned and was told by the manager on duty that “we are very busy tonight, so you can’t expect orders to be correct.”

We had to wait 30 minutes for our food

With McD. Pre-ordered the app because supposedly there would be no waiting time. Error. Pay first and then wait 30 minutes. Unacceptable. App flies down again and McDonalds never sees me again.

Not one star Unfriendly, ignoring the employees. Long waiting times. Toilets dirty

We waited a long time, then our order was taken by someone else and then they didn't even really understand us because German was hardly spoken and so we felt ignored, not again

I think the comments explain everything, I bought a salad with the burger, I think the salad is eaten with your hands here, no fork was given. I got up from the table again and went and bought it myself. The expiration date on the salad caught my attention, 12.09.2330... I think the guys are having a good time here

I think the team was replaced, which I personally think was a good thing, I have to say. Previously only Poles who barely spoke German and were extremely insulting.

Bad service. Took 15 mins to give one small coffee and smoothie. Sadly completed other people's order before ours.

Food took 25 minutes and was cold

Unfortunately, absolutely unfriendly staff and extreme waiting times despite pre-ordering online. Good staff are hard to find, the good thing is, you won't need any more once you've driven away all the guests

Food was McD standard. Order was completely delivered to place. We were lucky enough to have the gaming table, which bridged the waiting time quite pleasantly.

There's always something missing and the quality suffers depending on the rush hour. The worst branch I know. Update: We were there at one last night. The order was complete and nothing was missing and the food was freshly prepared and really hot. We were thrilled.

Unfortunately, you cannot put a minus. Terrible.

We paid for a double potato and were given plain potatoes, plastic, tasteless, not salted🤮🤮🤮🤮🤮

Terrible. Extremely dirty. The food was cold because it had been waiting for ages. Which cup contains the Cola without and with sugar? We can try it and what tastes strange is the one without sugar. Here? Never again.

Just Mekkes, waiting time was okay, food was just Mekkes like everywhere else

Once again, I didn't get what I ordered. Although some of the staff are trying hard, some are also unfriendly and stupid.

Very crowded, very loud and yet friendly staff. Good service and the right food. All in all good. Unfortunately the toilets could be expanded, there was no knob to close them and it could be cleaner.

We waited over 30 minutes for our food. The food was cold, but since we didn't want to wait another 30 minutes, we ate it cold. There was also a burger missing, which I received upon request. An employee stood at the counter and said loudly "Why are people coming now?!" in a very annoyed tone. Other customers also had things missing from their order. It was our last visit to this branch today.

The service has been good again for a long time and the food is fresh and warm. Therefore generally from three to four stars August 2nd, 2024. (All reference: We waited a long time for our food and two portions of fries were already cold. The hot chocolate dessert was also cold.

This McDonalds is a complete disaster. I go there more often because there is relatively little “fast food” in the area. The word “almost” definitely doesn’t apply here. It doesn't matter what time of day or night you come. Mon-Fri. 11:00 a.m. before the outlet rush or on weekends at 3:00 a.m. you have to wait at least 12 minutes in both the restaurant and the drive. Wait. I mean, we're talking about the BERLIN outlet center and McDonald's can't manage to have 20 nuggets ready half an hour before the big rush? I find that very difficult to explain, especially in an empty restaurant. Once you've made it through the waiting time: BE SURE TO CHECK YOUR ORDER! The last two times something was always missing. If you have to go to Berlin anyway, you should go to the McDonalds on Heerstrasse. Everything is much better there.

Waiting time for food 35 minutes after ordering and paying. No complicated ordering. Waiting time for the ice then another 20 minutes.

Ordered and paid for 2 coffees with sugar at the terminal for consumption in the branch. The branch was poorly attended, there was a 15 minute wait until the coffee was served in paper cups with added coffee cream but no sugar.

Absolutely unhygienic. The displays at the order desks were smeared and the toilets were completely dirty.

The food gets worse every time. Every time something is missing or was prepared incorrectly (today we had to complain about an iced coffee twice and ultimately had it returned) The ketchup was sour (gone bad), as was the BigMac sauce. It all takes forever. Toilets dirty. Hardly any German is spoken. That was my last time here.

I hate being a linguistic genius in my own country (official language German) who knows at least 10 languages ​​to place a food order! But yes...now I understand the purpose of the terminals!!!! ;)) - sad really sad

Toilets dirty. Only the floor under the sink and urinal is wiped clean. In the toilet area the flies sit on secretions lying around. Ordering machine broken.

Like everywhere else, the burgers bear very little resemblance to the photos

Constantly different staff with many different languages.

Cafe shop with dubious offers... e.g. muffins that crumble after just one bite, etc.

Bad service, a few things were forgotten when ordering, Coke was spilled and the food was poorly put together. No recommendation to eat here

The tables were all dirty, although one person ran around to replace the tray carts but didn't come to clean the tables. The quality of the food also left a lot to be desired. Better not again.

It's been a long time since I've really had an appetite for burgers and fries. Unfortunately nothing came of it, I asked for the first time after twenty minutes and no response. After thirty minutes I had enough and asked for my money back. A portion of fries and a Mc Chicken was apparently too much. I don't need that again and I can't recommend it either.

Everything is bad here! Half of the order was forgotten on the tray, it was pointed out that the missing food was simply thrown on the tray. The cola tipped over and everything else got wet with cola, but they didn't take it back, let alone prepare it again. So let's take a moment to eat something. Toilets are also in the A...

The absolute most disgusting McDonald's I have ever visited. The toilet was absolutely disgusting, you couldn't even go in, no paper, everything was full of urine and the associated smell was unbearable. After complaining, 30 minutes later still no change.

I'm full but now I have a stomach bug #thanks Mcs

Slow food instead of fast food. 15 minutes wait for an Egg McMuffin and coffee. Staff makes an unmotivated impression.

We thought we'd better go here to find an air-conditioned McDonald's, since the outside temperature today is 34 degrees. When we got inside, we were so sweaty that even the menu, which wasn't particularly good, tasted so good. The people who work there were totally listless and not exactly friendly, especially since something was missing from our order. There was also no trace of the cleanliness in the store. Even our two children received many of our impressions. For the prices that McDonalds charges, you expect air-conditioned rooms, friendliness and cleanliness. We definitely cannot recommend this store. Luckily there are other McDonalds. But as already mentioned, you should turn on the air conditioning in hot temperatures and not save money at the wrong end, after all, you don't want to enjoy fast food when the room temperature feels like 45 degrees.

Money is often withheld or with a cash register and there is often an excuse despite the phone call that they have checked everything but if the system doesn't work then you should close it but the rest will be clarified later with the police, they will see

The worst store we have ever visited. Nothing works here...Sprite tastes like dishwashing liquid...there's never paper in burgers and shakes...

Left standing at McDrive in the rain for 5 minutes... Car: wet.

The operation leaves a lot to be desired as it is a snail faster when running

There wasn't much going on in the restaurant at the moment.....! But as usual, the order number was missing from the machines. And the tables weren't exactly clean either We had to wipe the table ourselves with napkins first😡!

As always, the food was okay, but it was poorly signposted

Because of the proximity, I go there from time to time and I have to say that's the only reason, no matter what time you visit this place, the employees seem overwhelmed, and some of the burgers look like you've taken your frustration out on them. I have never experienced driving into this McDrive and being able to order without waiting 7-10 minutes for the order to be accepted. The space looks like any other branch and makes a sufficient impression in terms of hygiene and cleanliness. It would be desirable if the branch management would also read the reviews and work on the existing problems as part of employee training. After all, it works in other branches too.

Getting the wrong food. Unfortunately, we were already on the highway when we noticed this. Paid mayonnaise and didn't get it. Ordered burger without onions with bacon. Came with onions and no bacon. The toilet makes you vomit. They still advertise with kaulitz and it no longer exists. Smooth 6. Employees don't understand anything

Staff nice, food carelessly prepared, nice atmosphere.

....one star is still too many - we waited about 35 minutes for a milkshake, a small burger and a HappyMeal - the burger was completely dry and the milkshake was inedible -

It was traumatic, only 3 employees, stuck in the McDrive for 40 minutes, then we all drove out backwards. Then got hired again inside because we had already been paid and then had to wait another 20 minutes. Never go there on the “Sugar Festival” or you’ll be lost.

Terrible atmosphere and unfriendly staff.

Sunday 9:30 a.m. The store was almost empty, but nothing worked. I waited almost 20 minutes for my cappuccino. When it came, it was lukewarm and I was allowed to get the sugar I ordered and a spoon. What's it like here when it's busier?