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2.5

Based on 57 opinions finded in 1 websites

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Nº 2868 in 3448 in Manchester

Nº 1 of 2 Hamburgers in Manchester

Score
OpinionsNoteTripAdvisor572.5

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Absolutely horrendous, ordered through the app and over £15 worth of food missing This is the third time items have been missing and food was cold Restaurant is 10 minutes from my house so there's no excuse for poor service

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Louise A . 2024-06-26

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The worst mcdonalds around Every single time i order online or go in and order theres allways something missing Just a load of kids that need to wake up.

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Michael F . 2024-05-18

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Waited 5 minutes at the speaker at 8pm and when I moved to the window was met by a rude member of staff. Food was wrong and not what I asked for

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Matthew T . 2024-05-15

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The two times I have been here the order has been wrong or part missing, staff are so uninterested, lack customer service and food was cold on both occasions.

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Charlea P . 2024-02-20

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Always the same from here, my food is always absolutely stone cold and I wouldn’t be surprised if there was spit in my burger either. Chips always look like they’ve been cooked on a sunbed and left out on the line to dry, and don’t bother asking for a drink; they will either give you the wrong one or charge you for it and not include it in your order. Absolutely shocking.

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Go43183530198 . 2023-12-12

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Don't bother unless you go to drive through or a delivery service is picking it up for you all the food goes to those first while your left stood there, one poor girl serving while others stood around doing nothing, consistently the slowest service I've ever encountered at a mcdonalds and that's when they are not busy aswell.

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WiganRooney . 2022-02-16

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Quick visit with a friend before the football. Ordered fine using the touch terminals and then had a wait which was understandable given the busyness. Tables and surrounds were clean but they missed off one of the patties from my burger which I'd say is sort of pretty basic. Might go again before the football but it wouldn't be by choice.

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Sammie-Jo69 . 2021-11-21

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Took my grandchildren. Decided to eat in. Waited over 20 mins after ordering and when I asked where it was , it was brought to the table. It had obviously been standing somewhere as it was all cold. Last time we visit this one. Service dreadful.

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Lynn W . 2021-07-28

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Can I ask why you never give sauces out? Everytime I order I never get the sauces. You owe me a sour chive dip. This happens everytime. So glad I didn't order the cheese melts because I'd of been fuming- which I have done a few times. So do you just do this on purpose? Think it's about time somebody contacts me about the poor service that you provide.

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sammi22_1990 . 2021-07-12

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Everytime I order from this store the staff always mess it up. Its laughable at how you can mess every single order. So this time you missed off my large Fanta and my dip to go with the cheesey dippers- who wants to eat dry dippers? Last time! I received the wrong order! Unfortunately this is the only mcdonalds that can deliver to my house or I wouldn't be ordering food from you.I complained last time on uber eats regarding the wrong order and nobody came back to me. Its just so disappointing when your order is crap. Cheers sport city.

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sammi22_1990 . 2021-05-16

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i mean im not gunna put a bad review on mc donalds am i they will get my order wrong if i do (no change there then) but when they do get your order right they are actually pretty alright an btw you have to try the new bacon roll

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ilikefootball2008 . 2021-02-25

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Where to start let's begin I never write reviews infact this is my first one This mcdonalds is horrendous constantly always getting orders wrong with no sympathy on the phone all they do is offer 2 replace your order and put your name in the book Today I ordered the kids a mcdonalds as treat unfortunately no sauce come with the meal and the chips was dry and the bread of the burger stale Back in December I ordered a double bigmac when it came it was correct packaging for the festive burger even advertised double bigmac on the burger box but when opened it was standard bigmac called the restaurant and shock they offered 2 replace the order and put my name in the book but did not amend deliveryAnother order they got wrong was the drinks in early December ordered a white coffee advised them I will need milk and sugar the delivery came and shock it was wrong they give me a mini expresso and you could only guess what they did next they offered 2 put my name in the book and replace my coffee Search my name in the book if any staff from this incompetent mcdonalds dose not believe me my name is Dominic you will find I've been in your perfetic book way 2 many times for all the wrong reasons on your behalf still yet to claim my orders which I will not be doing as you have probably messed up my name in the book 2 please stay away there's a Greggs next 2 the mcdonalds go there or u will be another disappointed customer

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F4521HAdominich . 2021-02-04

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It's always busy. Luckily the staff is very quick and friendly. Please check your orders. Sometimes one item can be the wrong one or an item might be missing - the guys are amazing but the place is busy as I said.

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shamsorunited . 2020-12-21

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Possibly the worst service of any Macccas I have ever been into. Also the tables were not cleared once whilst I was there despite the place being at full occupancy with a match day crowd.

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Freenelson . 2020-12-02

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Would’ve put 0 stars but had to put one to review it. worker shouts at paying customers. Also litter

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635callumj . 2020-11-26

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Visited during the afternoon and 2 rats seen outside. Will be reporting to environmental health ASAP

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CheshireChick01 . 2020-08-11

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La comida era deliciosa, pero mi hijo, que tiene 4 años, derramó accidentalmente una bebida que se metió debajo de una mesa, busqué uno de los limpiadores pero no estaba cerca, no podía alejarme de mi mesa y dejar a mi hijo de 4 años. y 15 años que tiene discapacidades, cuando eventualmente vi una por la que la llamé, procedió a decirme que podría haber perdido su trabajo. Y debería haberle dicho de inmediato, le expliqué que el restaurante estaba extremadamente ocupado, estaba buscando un limpiador y no podía alejarme de mis hijos. un miembro muy grosero del personal de hecho. Íbamos a tomar un helado después, pero después de eso nos fuimos y conseguimos un helado de Asda

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Claireedav1404 . 2019-12-08

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Went to the drive through at 9.30 am. Had to wait over 10 mins in a grill bay for a breakfast wrap. Terrible service. Wont be going there again

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Tourist565075 . 2019-09-09

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Visitamos este restaurante el domingo para un refrigerio rápido. Poco después de irme, me di cuenta de que había dejado mi teléfono móvil. Regresamos para preguntar si se había entregado. A Julie, una persona que lo había elegido, le había dado un miembro del personal. fuera del aparcamiento,Un gran agradecimiento a Julie y un agradecimiento aún mayor a las personas encantadoras que lo entregaron.Gracias xx

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Janet S . 2019-03-25

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Una vergüenza absoluta para la poderosa marca McDonald. Entré y me senté con un localizador para el servicio de comida. En cambio, el personal simplemente tiró mi comida en el mostrador, llamó a mi número y se marchó para conversar con sus compañeros. Espero un mejor servicio en un burdel. Al final del día, si he solicitado un servicio de mesa, espero un servicio de mesa. ¿Los pasos extra, innecesarios, hacia el mostrador podrían haberme matado? No me había estirado ni nada, ya que no esperaba el ejercicio extra, ¿y si me tirara de un muslo o de otro músculo? Muy mala experiencia

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tombF9344VD . 2019-03-18

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I love fast food and there is not even one month without it. I always visit with friends. Good food and staff

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Julian M . 2018-09-25

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Me and my friends were really tired and exahusted from the museum tour so we needed a place to eat good food. Even though McDonalds is a fast food res, this place was really good for a good lunch.

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Sayed Mahmood Q . 2018-08-21

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El horario es bueno, otros establecimientos en London cierran muy temprano.El precio también ayuda muchísimo.Además hay baño e internet disponible.

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yerostucchi . 2018-08-05

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Es aceptable (pero no realmente) tener elementos faltantes cuando cenas, ya que puedes ir al mostrador y recuperar el artículo. Pero cuando ordena al personal para llevar no solo debe verificarlo dos veces, sino que TRIPLE debe verificar que todos los artículos estén allí. Llegamos a casa y encontramos que 3 de los 12 artículos que pedimos ni siquiera habían salido atrás. Woefull.

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adamheety . 2018-04-06

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Only McDonalds Drive they that I am asked to park up all the time! It doesn’t matter what time of day it is ... how can it take so long to make fast food???

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LisaSam_12 . 2018-04-01

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Good locations.. across fro the Etihad stadium, service is what you'd expect from a Maccy'd's.... aren't all Maccy's the same??? only variable is the staff, and they seemed on the ball, was busy but then you try to find a quiet McDonalds during the daytime...

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HungaryGiant . 2018-02-04

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Hamburguesa fría, servicio lento cinta.

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visionp . 2017-11-01

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Acabo de recibir mi pedido de macdonalds sports city. Todo estaba frío y el orden era incorrecto. Incluso después de poner instrucciones especiales, como me preguntan, todavía estaba tan mal. ¿De qué sirve tener un servicio cuando todo lo que entregas es comida que va en el contenedor? Telefoneé a la tienda 4 veces pero nadie respondió.

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Graham J . 2017-10-28

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No issues with this branch whatsoever. Clean building with great service. The staff were helpful which is always a plus

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mstevens761 . 2017-06-27

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food always fresh staff very freindly always call there after shopping trip next door always very clean and taken care of

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vickyseale . 2017-04-26

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Esposa asistieron a la conduzca a través de esta noche de haber estado todo el día en el velódromo, largas colas en la entrada, y a la izquierda. pedir comida Debido a 3 horas de camino a casa me dejaron y no también la orden de comida que estaba equivocado que faltan de comida que fueron ordenados y pagado. Por desgracia no había recibo dado. Todo el mundo que utiliza en coche también tu orden y obtener un recibo. No usar de nuevo

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Dave E . 2017-03-18

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Solemos visitar este restaurante como drive thru clientes después de nuestros niños han acabado en el interior de carreras de BMX.

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Kirsty_Smallman . 2017-02-26

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Service is always quick but the staff seem to think they are too important to work there and the toilets could be a little cleaner.

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HolidayGuyUK . 2017-02-25

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Casi cada vez que voy a este McDonalds siempre hay algo malo con mi orden. Mal café o muffin dado en lugar de una rosca para el desayuno. Una vez me pidieron que espere en el cuerpo y no bay grill salió con mi comida....

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LoveGreece83 . 2016-11-05

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Me había empujado por orden en el servidor grosero, preparado después de que ella sirve una fila de gente detrás de mí, la orden (chocolate caliente) cayó desde mi bandeja de mi entrenadores y el suelo. Asistente mujer no hizo nada, ni disculpa ni nada,...

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Caroline167 . 2016-10-24

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Mc Donalds es la misma en todas partes en términos de comida, pero este es uno de los peores restaurantes que he estado. Cada vez (literalmente) cada vez que voy, está lleno de niños se rompiera la tienda y los empleados no hacen nada. Los niños de piedra comida en el suelo, y hacer todo lo juro quiero, pero el personal y especialmente el supervisor/gerente de ignorarla y no hacer nada hasta que los clientes se quejan (dos o tres veces, por cierto).

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Paola D . 2016-09-02

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Well writing this because I have been but lets face it, its a macdonalds and they dont vary much do they, this one does offer good service and they tend to get the orders right unlike some, its near the Etihad which is dam handy

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Bobbydazzler6211 . 2016-06-27

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Food was served quickly. We did eat in the restaurant and some tables needed cleaning although it was very busy.

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Jeanette046 . 2016-04-03

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what can I say......visited this establishment with my wife and grandkids.All our food wasn't hot at all......must have been sat behind the counter for too long. I don't like food served luke warm/cold.Definitely wont be going back.One group of dissatisfied customers.

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Fred H . 2016-03-15

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I visited on bank holiday Monday. Under staffed we're busy.I'm sorry I've been to better McDonald's with my children. The place looked like it needed its own security. The children in there were rude & running around like it was a park. The staff were happy to help the food was fine. The place was tidy & clean.

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loumissy . 2015-12-30

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Good McDonalds food, just what you expect! It can be slow at rush times best to go just before or after regular dinner time.

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LisaSam_12 . 2015-11-22

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Este es un mcdonald`s como en cualquiero parte del mundo, lo unico diferente es la amable atencion inglesa, pero nada en especial, me comi un hamburguesa cuarto de libra con queso.

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123andres123 . 2015-11-17

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Went with my granddaughter as a treat - good parking, lovely staff and great burgers as always. Rcecommended.

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sevgililerevi . 2015-10-16

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It's a McDonalds. It's clean, quick and easy. Handy location, ample parking, food wise - it is what it is!

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Matthew M . 2015-09-03

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Everyone who works there is AMAZING! The management staff love to have fun with there staff and customers. The staff seemed to love what they do and do what they love. The staff seemed genuinely interested in me and where I was from. Overall a fantastic place and would go back in a heartbeat.

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ReviewGuyusa . 2015-07-24

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Love macdonalds especially when burgers and fries are fresh and hot,I do think the staff should take a bit extra care when making them as not always great presentation but still nice and more gurkins needed

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Lisa M . 2015-06-20

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Have been to this restaurant a few times and a simple order appears to be beyond the capabilities of some staff. Asked for Bacon bagel and got sausage. Ever so slight difference there, but no screen given to check option. Only after driving away and opening was it revealed. Was not queuing up again to wait another 5 minutes. Even the voice displays are poor and you have to shout your order. This branch is consistently poor at providing incorrect orders, I wonder why?

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bagsy66 . 2015-03-18

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Drop in here when at Manchester to see the Premier League Champions at the Etihad Stadium.The premises is well positioned, close to the stadium and beside a supermarket chain in a small retail park.It has drive through facilities.The premises are well kept with the staff , who are very busy on a match day well up to the task of keeping the premises clean and tidy looking despite the amount of customers who pass through.They also find time to exchange pleasantries or have a short conversation with the customers.Service is a fast as it can be when busy and waiting times are kept to a minimum with most of the food being freshly prepared .Other facilities In the premises are toilets, free wifi and computer charging points.Despite this being a so called fast food premises the overall eating / dining experience is very good and of a high standard.

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audzman . 2014-05-14

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