Burger King in Bury

Excellent food, store decorated for Halloween Staff were very freindly and welcoming The decor is old and dated but very clean

Kept changing delivery times pushing back

Food was far better than I remembered, very friendly and helpful staff. Can't wait to go back!

£12 quid for a stone cold burger and chewy old fries. Cheers for pulling them down and tearing me a new one! Rustlers burger would have done better for £2 in microwave never going there again. Lowest rated BK in 50 miles says it all

Please nobody eat here staff are all dirt there food disgusting will the manager his uniform is so dirty makes u feel like ur disgusting eating here and if I read reviews I wouldn’t of choose here to eat

arrived cold. was also missing 1 beef burger slice, paid for triple burger. poor service for a £20 order.

Chicken Royale meal came -without the burger! Disappointed!

Yet again cold food again. Lemon just eat. Sort it out please 🙏

Food was nice and warm. Food tasted great. Driver arrived within 10 minutes. Great service. Can't wait to order again

Staff are always so kind and friendly and food is always quick and hot! Thank you!

I went through the drive through and was amazing by the young lady serving me very happy and cheerful. Was having a bad work day and a smile means a lot. Nice one.

Very clean store And very fresh food perfect

stone cold and driver ra g me to go and get it from his car

Untidy staff are not very friendly and need improvement with staff food and service.

Items missing. Usually use Uber thought I’d use just eat for a change. Big mistake that turned out to be. Food barely warm

ordered a whopper meal it came on time but for one food was cold, then I got about 9 chips in a little box and the coke was a small WARM bottle.. £17 with delivery. what a rip off.

food delivered in good time just a shame part of my order was missing onion rings !

I was the only one in at 1030. Food was piping hot because it had just been cooked. Service was friendly and polite. And it was the cleanest I've ever seen a fast food restaurant. Top job to the staff 👏🏽

Ask for no salt in fries come with not just salt but like extra just to take the mick when ask for no salt due to medical what’s the point of adding a note to your order when it clearly is acknowledged

I ordered the bbq angus meal with extra patty and received a cheese burger my partner order the cheese and bacon burger there was no salad and it was cold I will never order Burger King again

Pretty easy one to rate. When I dined in, there were only a couple of other customers. Placed our order and didn't have to wait very long for it to be ready. There was a member of staff who was putting a lot of time and effort into cleaning the floors and all the empty tables were clean and free from any leftovers etc. The burgers and fries were what you'd normally expect from a fast food. But everything was tasty and hot.

I had ordered 2 double whoppers with 2 sides each I received 1 double whopper and 1 single whopper and it’s not the first time they messed up the order joke

Food was lukewarm. I also left a note requesting the bun be separate from one of the burgers due to a gluten intolerance and the burger came with the bun on, so my grandmother couldn’t eat it and could only eat the fries.

I liked it but empty, very quiet

Usual burger bar came expecting usual food quick and fast. But this time very pleasantly surprised the inside felt very clean staff look happy and very welcoming the burger was the usual but rated clean fresh and perfect everything tasted better feel this restaurant should be rated high by corporate it is hidden away and difficult to see if you not looking for it probably that’s a good thing Won’t say we will be back as we went back two days later and still felt bright clean and fresh diff staff but they all looked happy and welcoming

Missing fries for the whopper meal :(

New style motorway building. Great service

Do your drivers/bike riders look at door numbers? no they don't, I had to get in the car and collect my order, for the man to say he tried ringing, no he did not. Burger king is not the issue here it's the just eat rider, the food was correct but cold due to a poor delivery driver.

There was missing items so had to give my child my meal

about the frozen Fanta Rasberry, thanks for the note, you guys are the best ❤

Food arrived cold & late. Again.

My wife and I have visited this outlet on many occasions over the past 7 years and it saddens me to report this outlet has literally gone down the pan. OK the food was fine, standard Burger King, but when you go to the self service napkin dispenser find it empty, which irked not just me but other customers too. An approach to a young man at service counter, brought a handful of napkins and no mention of refilling the dispenser. Customer service nil point. But the napkins are not the main complaint. As my wife and another lady discovered, the state of the ladies toilet. According to the on duty manager, the toilets are done by a member of staff daily. However the state of the toilets suggests they hadn't been done for days. They were absolutely stinking, the pans full of excrement, waste bins dirty, both ladies toilets matched each other in filth. Floor and sinks were dirty and as my wife walked in another lady warned her of the disgraceful state of the toilets. That lady had a child with her and the child refused to use the filthy environment. This is the 21st century, raw sewage in plain sight not an attractive option. In this day and age, we expect eating establishments to be spotless something we've learned since Covid outbreak. The duty manager couldn't care less, but she has a duty to inspect customer toilets to ensure they pass the relevant requirements laid down by Bury Council on the hygienic state of her place of employment. I sincerely hope the higher echelons of BK read this and act accordingly. Management shake up required, and hourly inspections of the loos imperative.

I am genuinely impressed with the exceptional service provided by Nicole. Her polite and attentive demeanor, coupled with the prompt delivery of my piping hot meal, exceeded my expectations. It is rare to experience such a seamless dining experience, but today, everything was truly remarkable.

Said food was delivered and then never came ? Twice this has happened now when ordering Burger King.

it took over 2 hours to be delivered the restraint wasn't answering the phone your app gave me no direct way to sort it know one to speak to the driver wad very apologetic that was the only good thing out of yhe whole all deal never have I had this issue before it was a complete joke

very quick order and delivered quick.

Been a few times but this visit really fast and efficient obvious improvements made from food to service just price as allways steep but burger really nice as allways

The sauces I ordered and paid for were missing, meant the chips and onion rings were dry!

I got the message saying my food was with the courier at 34 minutes past, with an expected delivery of 41 minutes past... the food ultimately arrived at 55 minutes past and was stone cold

Standard bk fare. The self serve was a touch light on the customer service experience aspect! Finally the dining area was rather like a polar expedition in terms of temperature. Maybe use the drive thru to avoid hypothermia.

Sauces were not received with the order not good as these were paid for

Didn’t turn up at all the driver put it as delivered but didn’t bring it at all left it so I had to go personally to Burger King and speak to them to sort it out absolute joke kids was waiting for hours waiting for there tea and nothing

I've had better burgers in McDonald's and I hate McDonald's 😒🙃😑 sorry today it's a 2 out of 10

Food delivered hot and fresh despite me putting the wrong house number on the order! The delivery driver kindly rang and we were able to meet him. Excellent service!

My very first visit ever to a Burger King. Food really tasty, very clean place, very helpful staff, Heena was especially helpful. I will definitely try it again.

Prices are stupid £8 for one burger? Ordered onion rings, which were limp and cold, so asked for fresh ones. Stupidly didn't check before driving off as the replacements were only slightly better. You had your chance and chose to take the urine. And you wonder why it's never busy. NEVER GOING BACK.

Paid for smoky BBQ dips , I never received them conned again👎

Didn’t even pack my burger lol. Joke

Easy to get to and plenty of free parking. Best offers via app. Food very consistent and good. As dine in, plenty of spaces and free drink refills make it worthwhile. Much better than maccies and lots of vegan options.

Use coupons from app get great deals improved service. More reasons to go with new rewards app and offers on top . Our favorite. Recently the prices have gone up for a large meal a lot by almost 3 pounds for the same meal quality .compared to other fast food joints this is not a good deal .we think that the kids meal offer value for money there was kids meal free offer till june 2nd. There are other collection and delivery offers on app .some items on menu have none changed so was but confusing . Not able to change water bottle to coke drink on app or kiosk for a adult vegan meal .needs improving vegetarian menu .

superb service by the delivery driver.food spot on!!

the burgers were a tad smaller in portion to the amount of fries we got.

delivery time is perfect but they brought the wrong item, a cheaper one when I paid for a expensive one😩😔

He was really late but my house is difficult to find as it’s 3 streets in 1 square most deliveries get confused but food was still warm thank you driver

Food was good and friendly and efficient staff

The worst Burger King I've ever visited in my life time and unfortunately it's the only one local to me so I've been a few times. Drive through takes as long as doing a full shop at the supermarket. As a result you think parking up and going to the counter would be quicker, it's not! I don't know if it's worse or if it's just policy to keep customers waiting for so long. Always under staffed and they are always grumpy. Never have stocked of any promotional products.

Perfect ! Thank you Burger King

delivery was left outside in the rain, with no call. it was out there for 45 minutes. there's no way of contacting burger king and just eat. what a joke!

This is probably the best Burger King ive visited in a long time. Used to come here some years ago when visiting B&Q. Its my third visit this month. Burgers have been spot on. Vegitarian wife says its the best veggie burger shes tasted to date. Girls at the drive through treat service seriously. (Its unusual to see young people in this industry committed to good service! ). Keep doing what your doing 😊 Update July 22. Still the best! Update Dec 23. Still fabulousl, well done people! Update May 24. Popped over whilst at b&q. Young man served us at drove though. Fabulous service and food was excellent again.

kept bumping up the delivery time details. was supposed to arrive at 5 to 6. its arrived at 6:30... due to the driver sat outside the house for ages, even went outside to look for them and on the way here took a huge detour... so the food is cold. I have tried calling 3 times and no answer from staff either. really unhappy and disappointed.

everything was OK and food was warm.

Always come here with my boyfriend and it's always super easy and stress free

All staff exalant very valuable members of your staff

Waited 1hour 10 mins to turn up food was stone cold when it turned up.

Delivery man was driving around for half an hour with my food, then said it had been delivered, I never received my food

A lot better than maccis may I say

Waited over an hour and a half for the food to arrive cold and the fries had clearly been sat there for hours they were so dry. Won’t be coming back here

Ordered food and they didn’t even but the burgers in like what!!!?? Sat eating chips won’t be ordering again.

Considered this cane all the way from Bury it was great, head and shoulders ahead of Mcds

Late arriving and the entire meal was totally cold, not happy at all .

warm nice fries, burger looked like something from an advert, overall nice food

The staff work so hard, they had someone in dining area the whole entire time to help out the customers with the Kiosks.

the driver didnt have the food in a proper food storage bag

Has gone right down hill they barley cook burgers anymore just re warm them every time I get a burger the bun is stale and the meat you can tell has been warmed up other wise you would smell them cooking will go to one in town from now on and the bacon is raw white and cold to the touch seee pics don't go in morning you get yesterday's left overs staff quite rude to

This is the first time I've done takeaway from you the buger deal I did was incomplete you never put the fries in and the burger was cold

Food arrived warm which was good, ordered whoppers very tasty, fries good but sides not so good, onion rings were stale and too much chilli in the cheese bites.

Nice food, cold restaurant though

The burger and fries were soooo nice

I enjoy BurgerKing as it has the best Plant based Burger around. And you get a good size Burger rather than a naff McD****@#ds one 👍

This is nothing to do with Burger King service the just eat driver collected the wrong order, the burger king manager rang me before the order got to my house. the driver wouldn't take the food back and get my order. Burger King was great service though couldn't fault them. I went down got my own order they put a few free stuff in they really didn't have to. food was great and still fresh amazing service from Burger King.

Unfortunately it was cold except for chicken nuggets.

OK... quick service and helpful staff, needs a deep clean and toilets stink.

Missing items amd what did arrive was cold. Put a compensation request in and still heard nothing more than a week later

Always cold when you eat because no one shut the doors when they come in. Need automatic doors to keep the place warm. Has become very expensive for a fast food restaurant for a family of four and food isn't always hot

8:55 and the grills are turned off, no meat available to order. Annoying after a 25 minute drive

It's ok meal wasn't hot not for me I prefer another Burger cafe.

just left the food on the door step not very impressed

I ordered my son a happy meal no drink no sauces and 2 chicken nuggets absolute joke !!!!!

Well. This burger king must've upped their game since previous reviews. Just eaten the tastest whopper I've had in years!! Fresh salad and bun. The fries were fresh and piping hot. Attentive staff and lovely clean restaurant. Very surprised tbh. The last BK I ate was terrible and the place was disgusting (Bolton) Happy customer!!!

was over an hour late and food was cold

Food was very nice, shame only half of it came! Called them and no answer.

Always paying for doubles and being sent singles and they never answer the phone so can't even make a complaint. Imagine they make a fortune off this good business.

Ordered 2 burgers, one of them was wrong :(

Food was fresh and packaged carefully,arrived on time and the delivery driver was really nice and polite.

I wish the cold drinks weren't with the food because they do cool the food down.

On time food was warm and the order was correct

I ordered a child’s meal ,large fries,chilli sauce the order was dealt with by two servers and a box was given to me. I live about ten miles away and when I got home no large fries I was so annoyed so much so I phoned three times only to get a message box full I suppose this a case of too many cooks the first was extremely tentative it all went pear shaped when the second got involved

stone cold when got as driver decided to take a trip of bury instead of driving a minute down the road. If I could have left site I would have walked. Cold food with hot coke, yummy

Cold food and driver was in food plsce for nearly 15 minutes after collecting order letting food go cold

Golden Nuggets of Grub: Whopper Wonderland: The iconic Whopper remains king of the castle, offering its juicy flame-grilled goodness in all its cheesy, flame-broiled glory. Be warned, napkins are essential court attire for tackling this saucy sovereign. Crown Jewels of Variety: Beyond the Whopper, Burger King caters to diverse palates with crispy chicken sandwiches, veggie options, and even plant-based alternatives. Whether you're a meat-loving monarch or a veggie viscount, there's a burger fit for your royal cravings. Value Village: Compared to some burger barons, Burger King offers a more budget-friendly feast. Combo meals and deals aplenty cater to those seeking royal flavor without emptying the treasury. Speedy Service: The squires behind the counter often work with commendable swiftness, ensuring your hunger pangs don't stage a revolt. No long waits for these burgers to grace your royal plate.