Subway in Bury

Absolutely disgusting I came at 7.30am Monday morning Middleton rd subway it states on website opens 7.30am a horrible little woman Jhorth stated it didn’t open till 8am when you can actually pay on the machine at 7.30am then have to wait 30minutes for your food so annoying when you arrive at the time stated wow

The manager is always forcing people to pay using the touch screens. Have to tell him no 3x

The issue is not the workers. But it is clearly a management issue. There is one worker trying to complete 12 separate orders during after work rush hour. Bless her, she was doing her best. She was juggling in person customer, and delivery drivers. She was overwhelmed. It wasn’t her fault.

Never had a bad experience with subway.

Ordered mot even ready. Lady overwhelmed and understaffed … could not get order right and was cold.

Bring back blue cheese sauce and ranch 😀

Terrible customer service and Rude the new starter lady is Absolutely Clueless, she has no idea what she is doing and very rude. I will not be going there again.

Ignored request for sauce change.

came to the right place and was very nice

Perfect delivery hot tasty food x

Disgusting subway, staff were unhygienic, I witnessed a staff member come from the back, not wash her hands, put gloves on and then begin serving customers. the food is substandard, the staff are untrained and the management is non existent. I will be referring you to food standard agency and subway UK.

Terrible subway, they don't deserve to be on ubereats. Im a delivery driver working without the Uber. Had to do a pick up from here, I arrived 10 minutes after accepting the order and they hadn't even began making the food. She told me it would take 2 mins, but in fact took a further 20 minutes. This subway branch deliberately doesn't prepare the order until the driver arrives, this wastes the drivers time and the customers time too. They only care about themselves and whether there food is hot or not. In the end, I then deliberately waited 50 minutes and then cancelled the order on my end, purposely allowing it to get cold therefore there rating drops on ubereats. If they mess with me, I'll mess with them. I won't ever recommend this branch ever, to anyone. 2 incompetent Indian women work there, they are very slow, selfish, incompetent,simply unprofessional and unprofessional. They wouldn't last an hour working for me. I'd only hire fast, efficient and competent people. I have already reported them to ubereats and suggested they either be removed from ubereats due to violating ubereats timing structure, or, have an inspection of the service provided by them from undercover ubereats investigators. I won't be picking up from here in the future either and have informed many other drivers the same situation. They also agreed as they've had the same experience from this branch.

it took long to get here considering the restaurant wasn’t that far away but still good delivery

Ordered a deli meat salad got no meat with it how can you not follow a list.

Perfect easy ordering fast delivery

Unpleasant was given half a egg for breakfast meal not worth the price I had to repeat my order 3 times has she was forgetting the order then she charged me incorrectly will not being going again I ordered what i said and she continued to do something diffirent and ignored

They delivered early and was nice

Bang in only gripe is they pack the cold drinks with your hot sub so actually cold when recieved

Freezing!! N ordered a submelt and got a toasted sub ? Absolute joke

Irritating - ordered a veggie delight and got a ham and pepperoni sandwich so now I have no tea.

Tex Mexan....Hardly any meat at all!! Was I too close to closing time? Crinkle wedges....wow!! Was like eating mash potato!! Disgusting mess!! I will NEVER use Subway again if delivered from this excuse of an outlet!! Filling Station. Says it all!!

Both subs missing and 1 drink never order from here again

Items missing and both sandwiches were incorrectly made. Had to take them back to the shop to be remade.

Beautiful. But WOW!! Be aware just how long a 'footlong' is in real life! I was like yeah a foot, 12 inches, no problem. I was stuffed after the first half! My eyes were bigger than my belly. Get it for two. Unless you are a big fat bar steward!

I have been sent the wrong food

Nachos are not warm at all and they are in a condition of not able to eat and too cold , but sandwich is alright

The instructions on the note were not followed. There was no salad on my sandwich.

the driver took my order to another customer first which made my food cold - it took 25 minutes and should be 8-10

Order arrived cold and stale, wasn't toasted as requested. Not all the ingredients selected were on the wrap or sub. Worst subway I've ever had, had to be binned. Waste of money!

Tracking driver went the wrong way

Worker charged me for double the food and tried to tell me it was correct. I had to recheck the receipt and go back in for refund. It was really stressful to make the order because she couldn't understand me.

i asked for no peppers and onions and there was lots in it. ruined the food.

The woman in here doesn't understand a lick of English...gets your order wrong and charges you double price...shocking service!

Ordered gluten free bread and received gluten the filling was good though

Had to ask the driver 3 times for the food just stood staring at me with the food on his back never felt so uncomfortable ever

I said I'd order again, and I did :) Perfect :)

Delicious! Wish the Sticky Sweet Chilli had a little more heat, but that's just me:) Will deffo order from here again :)

There seemed to be fast service.

Decent food, good service, a bit on the pricey side

Rude staff except one of the men who works here. Don’t change gloves for dietary requirements. Very slow service. Need more staff!

Went here the other day just before breakfast finished to get a sausage egg and cheese sub. Never had subway breakfast before but was pleasantly surprised. Server was friendly and the food was made quickly. I really enjoyed it and it wasn't that expensive.

Amazing customer service! Polite, friendly and helpful. Food is on point every time I order and hygiene, I can't fault it always in PPE when handling food and serving customers.

I come here often after work, sometimes stingy with fillings but depends on the server and I do ask them to put enough in, standard subway

Subway sandwiches...not everyone makes them nice...i find this place makes them nice...right amount of filling for my preference...conveniently located

Clean and the food was excellent. Counter staff warm and welcoming.

Hard to park, no real customer service, but it's subway and the food is the exact same as all other Subway's, so tasty sandwiches.

Expensive but nice 2 subs + 1 small orange drink just under £15 not worth that

Second time I visited this after a disappointing first visit with miserable staff who clearly don't want to be there. Well the experience was even worse this time ordered chicken salad tuna salad steak and cheese got a few leaves of salad 2 slices tomatoes abit of cucumber bowl wasnt even half full spent £14.65 for something that was worth no more than a fiver. I normally go to cheetham hill subway which is fantastic. Dont waste your money here staff rubbish service rubbish food measly portions avoid avoid

Its ok a bit cramped in there so get your food and run.

They sell delicious cookies. Thanx

Like subway- like the mega melt breakfast, however this particular subway doesn't have bacon or sausage, it serves Turkey rashers and an alternative burger type sausage Was just ok - not as good as the real stuff But each to their own

I like Subway so the food would get a decent score anyway, but the store was clean and the staff were friendly so that keeps the score high!

Not been able to get a coffee here for over 3 months.... Ridiculous

Nice ...nd excellent customer service

A very good Subway, if in a slightly awkward place. If you're going there specifically to use the Subway the parking arrangements are a bit awkward, there are only 3/4 spaces and getting in and out of them is awkward, not to mention being able to get out of your car to get to the place, especially if you have a physical disability like myself. ONCE you actually get IN the shop though it's quite nice, it's well maintained and tidy despite being part of a fairly high traffic petrol station, it can be chilly inside at times because of the wide automatic doors but that's nothing a jumper or cardigan couldn't fix. The staff are VERY friendly and helpful and get your sandwich made quickly, the drinks facilities have a high rate of up-time and the place to tidy your stuff away is obvious and easy to use. A very good shop.

Enjoyed the food but the wait was too long! Waited longer for food then had to rush back as only get 45 mins for lunch.

This was a very tasty place that included a place to sit and eat in, a parking lot, a car takeout system and parking spaces for disabled cars. I had so much options to choose from and definitely found it hard to choose what I was going to order. I really recommend this restaurant to anyone.i was very surprised to see how polite the staff were and really enjoyed my time.gggggg

Very helpful staff who are very keen to give good and fast customer service, food was very fresh and tasty as always

Girls on counter were abrupt and did not rely understand English

Nice friendly staff. Good subway

Good food served there but toilet is very dirty.

Always love a good sub and quick service

Not my bag but quick and service good.

Conveniently located inside the Shell store, you can always rely on fresh good quality food. The staff are sometimes extremely busy, but never too involved in their work to give you a friendly smile and greet you in a pleasant manner. They are happy to offer you suggestions, but never come across as pushy sales people that fight to sell for commission. The level of service is constant and staff seem happy. This makes a big difference to the customer experience.

Closest subway to North Manchester hospital... Opens late and the guys running it are friendly and helpful.

Service great very polite and professional clean and tidy

Choice of breakfast very poor. Don’t serve bacon or sausage.

Friendly staff, good dressing. Quality food.

The staff go out of their way to make sure your sandwich is exactly how you want it