Based on 4.540 opinions finded in 2 websites

Based on 4.540 opinions finded in 2 websites
Nº 563 in 1060 in Wirral
Nº 1 of 1 Hamburgers in Wirral
Opinions
Burger was great chips were cold though
nicky . 2025-05-04
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Love them best burgers and chips in brighton
Kimberley . 2025-04-16
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minus the delivery time, well worth the wait and delciious!
Louis . 2025-04-12
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did not read notes to take the bacon out of the burger and I also paid for an extra separate can of coke I did not receive. food was tasty overall.
kellie . 2025-04-10
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Polite and food was still nice & warm
Wendy . 2025-03-25
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Great food and they do GF buns!
Sal . 2025-03-15
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arrived late and the food was cold.
Simon . 2025-03-02
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£95 worth of food, didn’t send 2 meals on the first try. Then on the second try didn’t send sides, waiting on 2 hours for it to turn up. Horrendous!!!
Kerry . 2025-03-02
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What a burger!!! Big, tasty, juicy, just brilliant. Also ordered chicken strips which the best I have ever had. To top it off, the garlic and bbq dips were outstanding.
Darren . 2025-02-28
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fries were cold when they got here but apart from that it was all delicious, they even provided mayo and ketchup that I didn't ask for
Gabriella . 2025-02-24
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Over an hour late, food cold and burger overcooked always had a good experience from here shame won't be ordering again
Sian . 2025-02-23
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Hot crispy fries and still, for a decade, in my opinion, the best burgers and service around 👌
Carla . 2025-02-22
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Food was good delivery was slow
Austin . 2025-02-21
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20 mins late but made us aware. Burgers perfect but chips were cold
Amber . 2025-02-17
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I've never had an issue with quality from smoque burger, in fact it's always been great food and delivery times were good. however today has been a real let down, I waited almost an hour after the initial delivery time to receive my food and of course when it arrived the chips were stone cold, the rest was warm only because they wrap it in clingfilm, however the corn itself was burnt and the burger overcooked. A real shame as ife always previously enjoyed the quality of food from here.
Lee . 2025-02-16
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Best burger ever lovely job well done
Steven . 2025-02-15
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Over an hour late! No answer in chat as always!
Aime . 2025-02-15
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lovely food, got the order mixed up but corrected it straight away, will order again
Zak . 2025-02-13
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easily my favourite burger shop, always good, never a disappointment. I had the chicken burger with cheese and bacon, added extra cheese and caramelised onions, it was glorious, I'll be ordering that again.
Stephen . 2025-02-08
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Delivery driver couldn't find where I live but honestly it was worth it, the burger is crazy good, the southern fries are well seasoned, the garlic mayo is fresh. They even added a few extra sauces, salt, pepper etc. Will definitely be ordering again.
Sofia . 2025-02-08
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Super friendly delivery driver. Food was high quality and in perfect potions.
Ben . 2025-02-08
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Our order was marked by just eat as delivered which apparently is an ongoing issue but it hadn’t been and it was almost 1 hour late. The staff were helpful and the food was really nice but could have been hotter. The delivery time affected that. We would order again regardless.
Shannen . 2025-02-01
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Delicious food as always from Smoque. Good friendly customer service too. Perfect.
Andy . 2025-01-28
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Didn’t listen to the notes and the fries were over cooked and all stuck together, but it was okay it’s very hit and miss from here
Hayley . 2025-01-25
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Great burger and sides made up for the slight delay
Rob . 2025-01-24
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Food is great, delivery time awful! I don’t understand why they have an app and give loyalty points only to sell cheaper on just eat, which in turn probably means they can’t cope with orders hence the poor delivery times!
Les . 2025-01-24
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Food excellent unfortunately this time it was missing the fries.
Paul . 2025-01-23
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was very late the order didn't go through right however they did sort it out and was very sorry gave us a free dessert when we did get the food it was great
Jason . 2025-01-20
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Excellent, burger was great cheesecake was great !
James . 2025-01-20
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All the food is excellent. The pigs in blankets, and the gravy they come in, are delicious
Ben . 2025-01-03
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Foods always great here but be aware of justeat, tried to say my food was delivered twice, they said that it would be delivered 20mins after i ordered it (did not believe that). Will be making a formal complaint to the justeats and not these guys :p
Rico . 2025-01-01
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food was cold when it got to me. had to heat it up again but then it was all dried out.
Chris . 2024-12-23
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amazing food lovely drivers, occasionally comes a little late and not quite as hot as you might like but I live pretty far out to be fair to them and the burgers are always warm and amazing ! recommended the onion rings !!
Hope . 2024-12-14
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the food wasn't as hot as I would like but quality food nonetheless
Chris . 2024-12-09
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ordered at 19:17, didn't come till 21:30. all I was offered was £3 and complimentary dessert. dessert didn't come with the order when it eventually came. so all the compensation for a 2 and half wait was £3. can't fault the burger though
luke . 2024-11-15
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Order arrived late and bag was open which meant the chips got cold. It wasn’t worth £20.00
Edwin . 2024-11-15
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I have had a lot of burgers from this restaurant, and I will have a lot more from them. Not once have I ever had a bad burger from Smoque, they're always excellent.
Stephen . 2024-11-09
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Drinks and dips missing ,they came back by time they done that we had finished. Was quiet cold
michelle . 2024-11-08
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Food was cold by the time it got here, I must have been last on the delivery rider's route.
julie . 2024-11-01
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The restaurant can’t tell us when the order left but it’s out for delivery. The restaurant is a 15 minute walk away!
Sharon . 2024-10-18
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The app says enjoy your food! but it is infact an hour and a half late from the ETA window. Sent for a text update, didn't get the text, phone lines are down. Hangry. Only writing this review to contact smoques (Brighton) as I've tried all the other avenues.
Ryan . 2024-10-18
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best burgers in Brighton, the chicken burgers have to be had, nothing else like them! can't recommend enough
Sam . 2024-10-11
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app was wrong - said it was delivered but I still hadn't received it.
Cordelia . 2024-10-04
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it was all cold when it arrived :(
Rosie . 2024-10-02
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food is amazing at this place my go to when i want a proper decent burger
ray . 2024-09-28
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This food means something to me
Jesse . 2024-09-25
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Really excellent burgers whether you go for beef or chicken
Matthew . 2024-09-24
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105 minutos para entregar y ni un ápice de comunicación para explicar, es una pena ya que la comida es realmente buena, incluso mejor cuando llega caliente!
emjayrose . 2024-09-09
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Unfortunately one of the most annoying things is the roll that was the parents meal was very overcooked bordering on ruined 🤷🏻♂️🤷🏻♂️ and in the child’s meal one of the choices was homemade lemonade, but for some reason I was supplied with mint flavoured lemonade which I’m sure most children wouldn’t find palatable 🤷🏻♂️🤷🏻♂️
adrian . 2024-08-13
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excellent burgers and skin on chips, restaurant quality to your door! will definitely be ordering again
Sam . 2024-07-18
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Our food unfortunately was cold when it arrived.
Megan . 2024-07-14
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Pedí algo de comida para mí y mi hijo - la comida era muy agradable, pero pagué bastante más en mi comida para mejorar mi bebida a una cerveza - y luego nunca recibí una bebida en absoluto. No hay respuesta a un correo electrónico que envié con respecto a esto. Lástima, ya que habría sido un cliente que regresa de lo contrario.
Ben . 2024-07-13
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Forgot to leave a review for this , I have been going here since the end of 2022 when I gave up 4 years of being a veggy and couldn't shake the craving for a burger lol they are mostly all the time spot on , they changed their chicken fillet burgers from the last last I ordered one and for the better ! love the new buns and the fillet burgers tasted better from the last time I got one
keir . 2024-07-01
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food was delicious 😋. Best burger me and the missus have had
Owen . 2024-06-29
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Great food, great customer service. Have become regulars, cheesecake is amazing and worth the money. Would recommend a try.
Michael . 2024-06-07
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Was really looking forward to this but when I had some chicken strips they tasted funny because of the oil , I thought it was me being fussy but my friend said the same without me mentioning anything and because she had the chicken fillet burger she didn’t like that either , I called the restaurant to which there reply was that it was cooked in oil so what did I expect when saying what was the oil used .. chips where very dry and no salt for taste either .. sorry but not a great experience
Sophie . 2024-05-24
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brilliant service and brilliant food 👌
Alan . 2024-05-03
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I really liked the new buns on the chicken burgers, the long sub style ones were an improvement in my opinion. I hope you make those buns permanent, failing that, a selectable option. The quality was fantastic as always, delicious.
Stephen . 2024-03-27
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We love Smoques burgers but the customer service is just plain awful. There’s not a time on the app to suggest how long delivery will be and we’ve waited upto nearly 2 hours. There’s no apology. The burgers always arrive cold. If this happens again we will never order from this company again and we’ve been ordering from here since 2016
Marmite 2023 . 2024-03-26
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Good Food shocking service. I ordered via the app and my order was duplicated. I was promised a refund within 5 days and nothing received. I have contacted the company twice and tried to call no answer. Now having to proceed with credit card company to return funds. It is a shame good concept, good food but can have terrible execution and service.
Pelle A . 2024-02-28
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Once again… they show me why it’s my favourite burger spot on Brighton! Efficient, great tasting hot food, added the new buffalo chicken bites to my order, didn’t expect the portion to be so big, and they were spicy!. A very full up happy man, love it!!!
Scott . 2024-02-24
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Food was hot and tasted great. Delivery was great despite me having this delivered to a hotel it was seamless. They even remembered all the little bits that most forget like salt, sauces and wipes etc.
Rhys . 2024-02-12
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Have previously ordered from Smoque and was very good, however order was over 30 mins late and then one wrong burger was sent out. Partner is coeliac so must be gluten free, neither burger was labelled as GF and partners burger was supposed to bacon cheeseburger but received one with onion rings in so she could not any of it. All of the order turned up cold as well so really not impressed with my order which is a shame as Smoque can be very good 😞
James . 2024-01-23
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still my favourite burger place in Brighton
Frances . 2024-01-22
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very tasty burgers.....delivered hot too......would deffo go back again.....
Garry . 2024-01-09
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Very good food, but they only brought 1 of the 2 cheesecake slices
Lewis . 2023-12-20
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Best burger I've had in a while and large portions.
Michelle . 2023-12-02
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Lovely cheese croquettes!! Tasty southern fries! Fast delivery! 👍👍
Susan . 2023-11-04
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Delicious food as always! Thank you team Smoque 👊🏻 🍔🍟
Abbie . 2023-10-24
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Just great food and really good delivery 👍👍
adrian . 2023-10-17
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When I have a cheat day and I fancy a juicy burger I always get it from here. They never disappoint, tasty fresh burgers💪🔥
Chris . 2023-10-17
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Chips were cold but otherwise delicious.
Kim . 2023-10-09
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SmoQue burger does do good food. It’s very tasty. You used to get a good decent portion of food for what is quite an expensive price. Unfortunately though, they have now reduced their portion sizes and the amount of food is really very small and no longer worth the money. It’s a real shame, but it’s time to find a better restaurant
E . 2023-10-07
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I have ordered from SmoQue Burger in the past and was really impressed with both the quality and quantity for the money spent. However, on this occasion I was extremely disappointed when I received an order that would probably be classed as a kids meal of lesser quality and it cost me the best part of £16 !!! Complete let down and rip off.
James . 2023-10-02
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Great food as always. Best burgers
Chris . 2023-09-30
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Bacon was undercooked and stringy.
Danny . 2023-09-28
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I'm left a little perplexed as this is my first negative review. I've used Smoque Burger for years and they have always triumphed far and beyond. Tonight's order has left little to be desired. Ordered a regular cajun fries. The amount I received was less than half the bag! Made me think, well, what is a small?! Will I use again? Don't know
Christopher . 2023-09-19
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Lovely food as per usual. And on time with nice manners from delivery colleague 👊
Joel . 2023-09-12
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Ordered the double deal, two double burgers (southern beast and big cheese) two very large portions of fries, a side (we got sticky bbq chicken) and two drinks. Simply put it was amazing. The Patty's were moist and succulent, perfectly cooked and really filling. They even gave us free pickles, onions and a pot of charred tomato hot sauce. 10 out of 10, cannot reccomend enough
Jake K . 2023-09-10
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I ordered an hour before I wanted delivery. It arrived an hour late. So effectively 2 hours notice. If you can't fulfill the order don't accept it!
Sally . 2023-09-05
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Very nice chicken burger and fries recommend smoqeu
Donald . 2023-08-27
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As always, my food was delicious and cooked to perfection. They're easily my favourite burger shop in Brighton
Stephen . 2023-07-29
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Really good food, and they do GF buns!
Sally . 2023-07-29
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👍👍 great delivery time and excellent food
adrian . 2023-07-26
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Ridiculous delivery time 45 minutes LATE And cold
Michaela . 2023-07-26
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Best Burger in Brighton. The problem is deciding which one I want each time.
ben . 2023-07-06
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Recieved super quick! Great food! Really pleased! :)
Susan . 2023-07-01
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Yet again great food and speedy delivery 👍👍
adrian . 2023-06-10
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Forgot 1 of the chips and the drink. Also just ordered again today through their app and they forgot the rewards points chips so there’s not much point using their app either.
Dan . 2023-06-03
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Sent the wrong burger was suppose to be a Cajun deluxe and just recieved cajun chicken burger. Lost out on a pound but still really happy with everything else!
Emily . 2023-06-02
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Fries had so much seasoning on it left a pile in the box. It's like the lid came off when the shook it
adam . 2023-05-27
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Dry food which lacks flavour I think they gave me the wrong chips because they were supposed to be seasoned but they were far from that
Lauren . 2023-05-24
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Really lovely food! had GF bums and price was very reasonable too, will be ordering again defo!
Sal . 2023-05-17
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Always on time and warm! Been ordering for a while now, always cooked well!! Little bit more spice in the Nashville hot please LOL, Love it cheers guys
Scott . 2023-05-13
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This place never disappoints! Please do not change your standards and quality. Amazing as always thank you :)
Chris . 2023-05-12
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Excellent! Fast, hot and super tasty. Would recommend.
Stephen . 2023-05-06
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Just the job shame about the drink
Simon . 2023-05-02
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Sorry i fell asleep didnt feel great but i can imagine it would have been nice
Hasani . 2023-04-28
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Fast delivery, hot food, amazing burgers and real chunky onion rings. Delicious!
josie . 2023-04-23
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Excellent food and came hot, perfect will be back ASAP
Kimberley . 2023-04-18
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