Delivery
Pickup
Outdoor
The best restaurants serving Hamburgers food in East of England
14 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
3648 Opinions in 5 websites
Spent £70 on order for delivery only to receive 2 milkshakes. Our entire food order was missing and all the GBK manager could advise is that I contact Uber eats. Absolutely appalling to say the least. This has been a common theme from this restaurant, and is seemingly getting worse. Whether the issue lies with GBK or Uber Eats, GBK could do more to acknowledge the issue, and follow through with mitigating repeat occurrences.
80 Opinions in 1 websites
What a refreshing change. We called in late afternoon for a quick bite to eat. Meet by a friendly member of staff and seated. Sitting people watching our drinks arrived very shortly after we were seated. After a short while we both commented to each other on how well the restaurant was organised and run. Staff were so polite and efficient. Tables were cleared and cleaned as soon as the customers had left. We have eaten out a few times recently over the summer and this Wimpy had the best and friendliest staff team we have seen in a very long time. Credit where credit is due. Take note wimpy your staff make your business . Thank you to a great team we will be back soon.
205 Opinions in 1 websites
My partner and I were each fined £50 for staying 13 minutes too long in the carpark! (In this rural location!) We complained that they don't give you long enough to enjoy your meal and received a cop out answer about needing enough parking for all customers. McDonald's have lost two life long customers. We won't ever be eating at a McDonald's again. Utterly disgusted with them.
129 Opinions in 1 websites
We visited the Braintree branch on 16th November to collect a takeaway and on this visit the normal bad service excelled itself. We placed our order and drove to the pay window and then on to the collection point, where things really went downhill rapidly. My wife was handed the ordered Mcflurrys and was asked to pull over and wait for the rest of our order, when she declined to take the ice creams she was told that head office has commanded that the ice creams must be handed over immediately for people waiting, she refused stating that by the time we get home they will have melted. Eventually the rest of the ordered arrived , excpt the three large fries which only arrived after further delay. On arrival at home it was discovered that the Mcflurrys were only half full and hardly any chocolate pieces. Most of the staff at this branch are at best sullen and at worst plain rude, they have no concept of customer service and fast food is an alien term to them. Although this branch is ten minutes from my home I will never use it again, I would prefer to go twenty minutes away to Chelmsford or Stansted airport, also Stansted has a Burger King drive through. The service at these establishments is much better and the staff project a positive customer focused attitude in their work.
48 Opinions in 1 websites
Disgusting. Tables and floors filthy, I would be embarrassed to work here, manager, do better! Many reviews of the same standard, have you not learnt?
6 Opinions in 1 websites
Went there today - no tea, no decaf. Place filthy tables looked like they had not been cleaned in hours. Toilets unclean, avoid.
180 Opinions in 1 websites
Bad from start to finish Looking for a quick meal at the services after a long journey. Never again! 1. No receipt from the self service kiosk 2. The eating area was disgusting - food and rubbish all over floor and tables. I dread to think how bad the kitchen was if the customer area is so bad. It was a disgrace. 3. Bins overflowing. No idea when they were last emptied or if anyone cared. 4. Service was poor 5. Food was awful and went in the bin. It was super greasy and tasted like stale oil. How can anyone accept running a restaurant in such a state. No pride, no standards and no hope for Burger King. Worst experience in years.