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1.5

Based on 180 opinions finded in 1 websites

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Nº 656 in 699 in Central Bedfordshire

Nº 1 of 1 Hamburgers in Central Bedfordshire

CUSTOMERS TALK ABOUT DISHES WITH..baconcoffeecheesechicken
Score
OpinionsNoteTripAdvisor1801.5

comment_iconOpinions

Bad from start to finish Looking for a quick meal at the services after a long journey. Never again! 1. No receipt from the self service kiosk 2. The eating area was disgusting - food and rubbish all over floor and tables. I dread to think how bad the kitchen was if the customer area is so bad. It was a disgrace. 3. Bins overflowing. No idea when they were last emptied or if anyone cared. 4. Service was poor 5. Food was awful and went in the bin. It was super greasy and tasted like stale oil. How can anyone accept running a restaurant in such a state. No pride, no standards and no hope for Burger King. Worst experience in years.

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banktop . 2024-08-27

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Terrible service ,waited a very long time "fast food" staff no where to be seen ,had to call out several times just to get served ,more intetested in their phones ,and long hair in food 🤮 no one had hair tied up propetly to work in a kitchen ,terrible experiance .

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Sarah P . 2024-07-27

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These service stations on the motorways are a rip off. Having no choice, came to the conclusion beggars cannot be choosers. Very pricey for what you get, you even have to beg for some tom sauce etc.

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TomandJane . 2024-03-01

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Very very very slow service. Burgers were cold. Won’t go here again. Had to heat up the burgers in the microwave next to Costa

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Chris S . 2024-02-27

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burgers cold, chips cold, coffee terrible. Long wait time, restaurant not clean neither were the toilets. from a visitor from australia- very disappointed.

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Helen C . 2023-12-26

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Yesterday evening I visited BK at the toddington services going north. The person who served me was really nice and helpful and deserves recognition from BK for doing an exemplary job I only wish I got his name to put on this post

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anon57658 . 2022-08-23

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Seems that the staff and manager rather go out and check on people’s cars and children and get their parents reported rather than do their work that they paid for. And the branch is left unmanaged. What a nuisance.

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janedO9515RN . 2022-08-05

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This is a motorway service station location so I don’t have very high expectations, but this Burger King branch is really bad. It either needs a manager or someone who acts as a manager. We arrived at 1330 and left at 1415 with nearly the...

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TheBigHog . 2022-08-04

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We ordered food and only received half of it. Utter joke and the phone line in clearly not working. Awful. Never use Burger King staff incompetent

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MarkHobden . 2022-07-25

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20minute wait today for 2 half assembled burgers with more than 10 orders coming out before us that were served after we were. Two front of house staff were totally unbothered, the girl in particular had a massive attitude. Hilarious really 🤣

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Yasmin G . 2022-07-24

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Burger tasted horrible! Chips were inedible as you would have got salt poisioning as there was far, far too much salt on! Onion rings were that frazzled up that they tasted burnt & were virtually inedible. It was like they had been on constant cooking...

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Vacation141474 . 2022-07-24

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Severely understaffed and ones that are present are of no customer service inclination whatsoever. They are slow, sluggish and care nothing of the frustration of the crowds waiting over an hour for ‘fast’ food. I was flying solo so had only ordered a cheeseburger. Arrived...

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675gemmac . 2022-06-18

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Staff not interested at all. Around 20 people waiting and with the meals coming out every 5 minutes. I’ve been waiting half hour already and the guy calling out the numbers is just rolling his eyes and giving more sass than lizzo. One bloke behind...

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H8220TGjackh . 2022-05-15

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Arrived around 6PM and the restaurant was filthy despite being quiet. Tables hadn't been cleared, bins overflowing and food trod into the floor that looked like it had been there for hours. Staff nowhere to be seen apart form behind the counter with about as...

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andybB873VW . 2022-03-29

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This establishment is a total and absolute disgrace. Filthy beyond belief, staff totally disengaged, it is awful. Don't stop here. Avoid. A health hazard.

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ItsReviewed . 2022-03-27

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We stopped here for a bite to eat on our way up north. It was about 8pm and fairly but not overly busy. Their were about 10-15 people waiting for their orders but not that many staff - only one seemed to be working the...

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Steve196611111 . 2022-02-26

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Worst BK I've ever been to. Wasn't busy but still took absolutely ages to get my order which only consisted of a Bacon Double Cheese XL. Waited almost twenty minutes for it and when I did finally receive it was barely even lukewarm. Loads of...

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Sean F . 2022-02-20

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Absolute rubbish. Poor quality food. Cold coffee, bad service. Eat somewhere else. Sooner ho to McDonald’s. Do need t stop here. Limited sit down furniture and used foods wrappers everywhere.

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Kimjong1984 . 2022-02-12

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stopped here as we were strving travelling back from London. This place was awful. the services were bad an thought we would be safe with a burger King - how wrong was we?? the service was shaocking, there were only 3 people behind the counter...

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cmarshy5 . 2021-12-27

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Ordered to eat in and it was cold, plus it was draughty, they looked short staffed and thoroughly miserable, the burger was dry

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OnAir42917853302 . 2021-12-22

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Im a rush as on a business trip is stopped to grab FAST food however it was the slowest food i have ever witnessed. People ordering after me revived their food which was much more than i ordered instantly. It took 20 minutes for a...

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percyjamessoutar . 2021-10-01

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Had a young girl and 2 lads on the service tills. Understand current climate but this girl ignored me and 10 other customers whenever we asked a question. Waited 40 minutes for the order to be prepared and it was wrong. Me and 5 other...

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jessicalM5403SQ . 2021-07-24

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Fabulous experience. Great customer service from Hayley, the food was hot and very tasty, the whole area was very clean and pleasant to eat in, we felt really safe. Thank you to all the staff for a job well done!

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SukikittySecretDiner . 2021-06-18

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Filthy tables and floors, separation screens covered in food and drink . Staff stood around behind counter having a laugh. Too young/ inexperienced/ untrained? No covid guidelines being adhered to at all !

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D4ncingqueen . 2021-06-02

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Server was friendly enough but thats where the pleasantries ended. Burger and chips hit me for £10. Walked 1 minute back to Travelodge and to my horror, chips were stone cold (not even luke warm) and were ROCK hard. Am sure they just swept them...

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Pugsontour1 . 2021-04-28

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Awful. Slow service and often cold by the time you walk 30s back to your car. Vegetarians and allergy sufferers beware clever sneaky sign at entrance. ALL FOOD IS COOKED ON THE SAME GRIDDLE AS THE MEAT. Yesterday I was served a Halloumi burger which...

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Jules_Hicks . 2020-03-11

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visited 1st March 20, waited ten minutes for order to be processed and they weren't that busy. cappuccino tepid at best, asked for replacement watched it poured, still tepid. I was asked if I wanted hit water putting in it so I asked for it...

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Bryn J . 2020-03-02

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All your staff are complete idiots that take their absolute sweet time with everything. Absolute 0 brains between them all. Ended up having to walk off without my food that I’d paid for after waiting for so long already . There were literally 3 people...

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334gabriellat . 2020-02-05

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i took a vegi burger today it was so good.well done to who ever made my burger.thank u i really injoyed it.

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subikak . 2019-12-23

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Always a high standard at this outlet. Unlike a lot of motorway service outlets quality of food is excellent here Well done to the team Well done to team

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petersY7581TI . 2019-10-10

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One wonders why this BurgerKing is one of the few BKs not participating in the BK-feedback-uk.com, but not for long. The staff seem utterly fed-up and loathed to be working there - not pleasant to experience - on all sides. Staff do not listen to...

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MojoMango . 2019-08-29

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Where do I start......... 1. Not enough staff 2. The staff that they did have were very slow, rude, belligerent and miserable (that is probably because there was not enough of them) 3. Wrong orders, no apologies 4. I saw at least 3 people ahead...

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alex s . 2019-08-03

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Not much you can get wrong with a bacon double cheese burger but this place did. Cold food bacon not cooked and cold cheese hasn’t even melted the burgers were that cold and chips you could stand up they were that solid. Won’t be going...

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Sarah H . 2019-06-18

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Travelling southbound on the M1 we stopped at Burger King store no 8339 and was served by cashier Jodie. Jodie had 1 other member of staffs help with 1 till open and a queue of approx 25 -35 people waiting to be served at lunch...

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S M . 2019-05-31

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Burger was slightly overcooked and the bun fell apart, and despite all of this, the burger was reasonably ok, plus the fries were not too bad. The coffee however, was ghastly. I took a few sips, had extra milk, but I still couldn't drink it.

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valannrob . 2019-05-24

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Remembered why i never came back since my first visit here about 8years ago. Will never Come back here again

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kclndn . 2019-04-28

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All the staff were standing around doing very little! Waited there nearly ten minutes and nobody came over to the till to process my order, so I walked out empty handed. Disgusting service, avoid

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andyl656 . 2019-04-01

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Literally the worst Burger King I have EVER had!! Dish water flavour coffee and dry as sawdust burgers!! I would avoid like the plague!

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GeoKitten82 . 2019-03-31

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We had a group of 57, including 49 Primary School children returning from a trip to Manchester. We were on a tight time schedule and the staff could not have been any more helpful in ensuring that we were all well fed in exceptionally quick...

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McGrawM . 2019-03-11

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We was coming down the motorway and want something to eat. Stop at services on toddington South for a burger. Went into burger king and used one of the self -service machine. Only one was working,the other two had no paper in them. Order food...

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746derekw . 2019-01-01

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Wish we'd gone for KFC next door, or even Subway, both of which were processing their lines quickly, but we wanted hot drinks, which don't come with a KFC bucket. Should have walked away when we saw a family collecting their order and only THEN...

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OdgeUK . 2018-11-24

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The worst value and quality ever.£2.99 for a very sorry looking excuse for food, we were served a small burger with a postage stamp sized piece of yellow whatever on top of it in a limp bun.Yuk

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philipbS7909QU . 2018-11-18

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Hi, Yes its a Burger King, but this is the quickest one I have visited, I like the Burger my way, and normally this takes a lot longer to cook, Not today it was less than 2 minutes.

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stephenpickering . 2018-11-15

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This Burger King was filthy - complete with loose tobacco on the counter!? Against my advice a friend ordered food here and was served by a very rude older woman who seemed uncomfortable around her colleagues. The 4/5 young men behind the counter were more...

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Gigi C . 2018-11-05

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27th Oct 9pm Two young teens running the place. Yes the service was slow as one was serving while one cooked, but they were polite, efficient and got all the orders correct. There were tables that needed clearing but they had a queue so they...

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Maz1209 . 2018-10-27

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I don’t like to write negative reviews but there was nothing positive about this visit to Burger King. I stopped in for some fries. The fries were hard and cold. I was already in the car when I tried to eat them. I can’t imagine...

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ragiansanti34 . 2018-10-22

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Would not visit again food cold waited ten minutes as well !! Very expensive and presentation very poor ! Burger hot but rest really cold not like a normal Burger King !!

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Duncan567 . 2018-10-14

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called in with children and it was a pathetic effort. burger king is supposed to be fast food isn't it? 45 minutes we waited for the food. understaffed and couldn't cope with the orders. don't bother with this place, you will only end up frustrated...

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Gary E . 2018-10-13

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aweful - I can not think of one good thing to say. service - slow, disinterested, long queues with two staff talking, one working and one handling burgers by hand wearing a coat and no gloves - then literally throwing them down. Food - aweful...

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jim m . 2018-10-06

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We stood for a couple of minutes whilst 3 staff finished their conversation, and then deigned to serve us. My burger was dry and had bits of gristle in it so mine went in the bin, my wife finished most of her but remarked how...

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william j . 2018-09-27

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Had to stop here for food as we were coming back from holiday so not really bothered what we had. Service was poor with staff not really engaged with their role and customer.The Angus burger is too large and although tasty wasn't hot and you need hands like buckets to keep all the ingredients in it.Asked for a milkshake and received an Oreo ice cream drink - can't quite make out if this was supposed to be burger kings answer to a mcflurry but received a spoon - didn't use it as I could drink it direct from the beaker. Weather wasn't hot so you couldn't say it had melted. Fries were also cold.£19 for basically 2 large meals is far too much and should have driven right past and remained hungry - can't recommend and won't go back

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Dean A . 2017-07-23

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Shocking, appalling and slow.The food ironically was edible, but everything else awful. I won't ever go back and advise anyone who reads this to do the same, DONT GO!!!Unclean, not looked after and grubby.Cheerless and characterless staff.All in all about as poor as it can get. How can the services or Burger King ignore the terrible state of affairs here!

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David M . 2017-03-09

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I don't really like Burger King very much, but appparently Serge Pizzorono from Kasabian ate here once - or at least was in the queue I'm not sure if he actually ate anything on his visit - so that's worth at least two stars.

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FergalHunter . 2015-12-11

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