Burger King in Central Bedfordshire

Very slow service, got my order wrong as well

Great service,quick, great food

Very fast and customer service Very good would definitely be back

Place ok. Service ok. Want you to scan google review BUT won't scan loyalty on app. They said they don't do it

The manager on shift Alisha was wiping the sweat from her face and then handling food with no gloves,i had to ask her to stop and tell her what she had done in front of me,this must happen alot as there was no second thought before doing it and no apology,poor hygiene practice here so i would seriously consider if you want to consume anything from a very grubby looking burger king,refunded at my request

Take it food for a long time from this branch here but today was horrible food not any vegetables in the burgers sauce only from top side not any sauce on bottom of burger. Mistake I was not checked on space there but drive off

The best burger king I've been to. Staff are really friendly and food is always good 10/10

Honestly the driest whopper I’ve ever had. Don’t bother, they’ll forget the basics of the burger such as tomatoes or onions.

Very good service and great hot food. First time I stop in this service . Good job

Way faster than McDonald and cleaner! Great staff that very rarely mess with your order like McDonald do, there is not 1 single time they get your order complete…food was excellent! I love todington because on the motorway are faster then the normal burger kings and food is not cold!

Shocking !!!! Service terrible over charged had to query Chips raw and staff to busy laughing and joking in the back to be bothered about actual customers!! No customer service at all

Just fantastic 😍 Loved the food and the serilvic ll

Very friendly staff and fast service. 5⭐️

I love the service there ... I enjoy my favourite meal and music there ... I ll keep visiting .....🥳🥳🥳🥳

I wait half an hour for my food and they still messed up my order, disgusting experience ,absolutely dirty

I waited an hour or 2 more than said expected time said on the app then I checked food said arrived checked outside no food there and made sure I could hear the delivery person so I didn’t hear him me and my partner didn’t eat last night because of this and I expect some actions to be made

SLOW!! I think this is typical of burger king where they prepare each order individually so if there are 10 people waiting, good luck. Ordered from the self service machine, and then waited 25 minutes for my food when there were only 3 other people in the restaurant. Supposed to be a convenience stop and fast food, if you had a big order I reckon you'd have to pay for parking in the car park. The food was typical of burger king, expensive for what it is, but does come out at a decent temperature. Asking for sauces is like you're asking for their first born.

no ice on the cola very expensive food dirty tables with left overs

I won't be returning. They didn't have Mayonnaise and ice. The food wasn't good... disappointed.

Jaspreet is Welcoming, good service and loving.

Closes at 11pm but dony expect anything after 10pm as chairs are already stacked up and the kitchen is broken down because the staff want an early finish.

The food was fresh and tasty. Service was quick and the staff polite. The tables and general dining area were clean. I highly recommend this branch and I 'll visit again

Fantastic, never better. Quick service and trusted BK food quality.

Favourite place to visit on the way home! Highly recommended ;)

Burger King French fries and halloumi is fantastic. I had the cheddar cheese and smoked tomato sandwich - HOT - delicious! I lso had Kentucky fried chicken and a wrap - it was very fresh. For the first time, I actually enjoyed my diet Pepsi WITHOUT ICE.

Quite friendly service and I really enjoyed the Halloumi Jam meal. The service is quick, no delay.

Food was realy good. I alao like the service

I will not normally give service review but this occasion is different, the service we received was absolutely fantastic. We loved the food also. We think this branch has made up for all our past experiences in fast food service.

Jaspreet is a star of burger king south bound m1 junction 11.very helpful,caring and very good at her job.

Slow service, staff on go slow and getting orders wrong at that. Cold food

I do not recommend it, 10 minutes before closing time I was asked to leave by the cleaning lady even though the food was still visible near the counter, and there was a very unpleasant smell in the place, I would not recommend it again

I find their small burgers with fries offer. It's child size but perfect for me. The best thing about it. It tastes very very good, better than the rest. It's worth trying and only £2.99 with fries. Unfortunately, they don't sell it in the Motorways branches.

I don't see 6 nuggets or BBQ Dip, even milkshake is not chocolate.

Plenty of free tables but all dirty and bins overflowing.

The worst Burger King in the country? Terrible service, zero staff, cold food, absolute shambles is an understatement. Close it down or get someone in who knows how fast food works.

Way too slow. Waited 15 minutes for food

Amazingly disgusting, never seen a place like this. Too dirty to be open, this restaurant should be reopened. Not coming back

I would class my recent experience of Burger King at Toddington Services as okay and nothing special. The burger was not cooked brilliantly and not as good as other Burger Kings I have visited in the past. The food in my option was also very expensive for what was received. Being honest I don’t think I would go back to this particular Burger King if I was back at Toddington Services in the future. I would try one of the other restaurants at the services and give them a try instead. In general I am a fan of Burger King but this particular branch was underwhelming.

The worst!!! I was the only person queuing to be served and could see staff talking and looking at me but would not come to the till for good 5-10 mins. I ordered a simple whopper meal with milkshake and ice-cream and somehow they got my drink wrong. Not only that but after getting my meal, the milkshake had not flavour whatsoever, and the ice cream tasted off. Avoid if you can.

Had one meal and it cost me £19. It wasn't well put together and even though the drink is included in the so called "meal" it costs an extra £1

Don't waste your time ,food won't be delivered and you will have to wait a week to get your money back. disgrace

I tried ti order my foid it took my money and didnt give me my food ir order it i want a call manger or refund or just my F ing food

No spice mayo and ice machine was broken

In no world should you be waiting over 25 minuets for a Burger King meal! This was utterly outrageous. There doesn’t seem to be any logic to the number system. Only cooked out food after we complained having already waited just under 20 mins! Go to the KFC everyone there was in and out in under 5 mins. Utterly outrageous

Painfully slow. Utterly unacceptable to be so understaffed and incompetent.

Wish I had read the reviews before buying. Price is off the roof, food is dry, pay extra for mayo, and no cold drinks only water and milkshakes. It looks like they are closing down the business. 👎👎👎 P.s. had to put a star as you cant get lower than that, not that they deserve the star... I am too embarrassed to return the food.

Rude staff 😒 cold food unclean table avoid 😤 16/06/2024 time 20.30 or 8.30pm

Not what I call 'fast food'. One member of staff serving food on a Saturday lunchtime, meant a very long wait for our food. I don't think we'll use BK here again. I'll probably get a meal deal or go elsewhere.

I mean listen I don’t expect world class service at Burger King, but this branch in particular was literally terrible. Let’s start with the staff, it was like watching a group of circus clowns running around in circles and that was the whole issue! No one seemed to know what was going on and the person serving at the till looked like he absolutely hated serving people and, constantly making facial expressions that said “I hate my job and I hate the public” … This is not who you want front of house!! Then there was the team at the back making the food, they had an obvious disconnect with the front of house team because no one knew what order was coming out and if it was right or not??? Surely the big shiny screen with all of our orders electronically displayed would have been a good place to start? Right??? Nope!! Wrong, they decided to shout at each other to try and work out what would be or should be coming out next? Basically all these comedy led to our order taking 25 minutes ( maybe more) to come out….it wasn’t even that busy, but they just couldn’t seem to work it out… I won’t be back and would rather drive to the next services which by the way isn’t that far!! I’d hate to see what happens at this Burger King when it’s very busy as service stations generally are …That would be interesting to say the least lol

Waited over 25 min for food :( not great with a hungry toddler 😞 also v expensive 😔 backlog of over 18 orders on screen and maybe 4 staff... Also got order wrong...

Dirty tables. Food order took half an hour to arrive, hardly fast food.. Only one staff member serving this was a bank holiday so maybe more staff should have been on, the manageress was on the phone trying to sort out more lids for the drink cups. Server was miserable and unfriendly.

Waited 20 minutes for an order only to ask at the counter of the order had been called to find there was no record on the system and then be offered an unclaimed bag with the wrong order in …. Which I refused as it wasn’t what we had ordered, paid for and waited for. Almost seemed an inconvenience …. So I asked for a refund. Wasted 25 minutes of my time and ended up at m and s - finally real food what possessed us to enter this place I am unsure but you certainly made sure it was my last visit

Waited 10 minutes to order while being the only person waiting infront of the tills The blonde lady was busy "stacking cups" and noticed me a few times before I had to ask "can I be served?" Felt like walking away but questioning whether I want to stop at this service again. Poor service

They display a notice saying they do not "accept offers from the BK app" which is clear but they then also fail to honour any reward claims either, claiming no understanding of the difference. Staff attitude awful, the manager couldn't care less.

Went here on the way to Leicester and all the screens (that I could see) were busy, an ample came out of the back and was about to change the bin, I asked if we were able to part at the counter and he really nicely said yeah, and I expected to wait but he stopped what he was doing and served me! I paid walked back to wait and realised there were two more screens that I just hadn’t seen being a pillar. For him to not just direct me to those and serve me was really nice, usually people aren’t willing to go out of their way anymore, but he was polite and professional and a credit to the store! His name was Ayan (that’s all it said on his badge)!

Supposed to close at 11pm. We’ve been on the road for 4 hours. Arrived at the services at 22:45 but they had already stopped serving. Should stay open until your opening time Burger King and staff stop being so lazy.

We waited ages for our food approximately 10-20 minutes and the food was cold and the service was appalling and the tables weren’t being cleaned, we will not be coming back

Very dry burger for 10 £. Poor quality

Employees are friendly and orderly

Superb, this old BK has been sat up the high street for as long as I can remember, 30+ years , I came here before seeing lion king at the cinema as a child whenever that was and maybe even "The Mask" Roll on 20+ years and it's the same great BK it's always been , it's had a few refurbs over the years remember when BK adopted "I'm loving it" and "have it your way" slogan, that's been and gone this place has stayed current with the ever changing BK outfits, anyways never the less , the service is just as okay as its always been and the food is just as great as always retaining that BK signature flavour. Come here for a true Burger King experience.

Went there to get some burgers. Service was a bit slow. Considering it's a Motorway service station, should be a bit faster for a stop and go area. Food was OK. Staff were good and helpful.

Been waiting 20 minutes since ordering and no sign of the food. The atmosphere is angry customers frustrated with the wait and wanting to get back on the road.

I mean, it's Burger King. So you'rer not expecting much. But the food was stone cold. Buns weren't toasted. Cheese wasn't melted. Tables were dirty. Floors grubby. Understaffed, so had already waited ages. Really was the worst burger I've ever had in my life. Just avoid.

We had a bit of a wait for food but Ayan was super helpful and friendly, great customer service!

Extremely slow, not enough staff. Existent staff not too worried about the waiting time by the looks of it

waiting 20 minutes for 2 sandwiches when it's empty it's bit too long for fast food standards

The workers forgot they work for a fast food chain

How did this get 2.4 stars?! The few surly staff amble lazily around instead of serving the customers who queued for ages to order their food on the only 2 working order points. Then when the lukewarm £12 burger meal eventually arrives half an hour later, having to eat it on the most disgustingly dirty tables in the freezing cold seating area. Please do yourself a favour and eat at KFC, M&S or anywhere else other than this god forsaken dump.

Nice and hot when we receive it .very busy

Completely put me off Burger King for our entire life. This is our experience for a situation where there were more staff than customers. Ordering at least 4 interactive ordering system were not working after asking the member of staff at an empty tile told us to use the useless system to order our food. In our time there for around 20 minutes, no one cleaned tables or floor. Tables were dirty and the worst I have every seen, lazy staff, and unfriendly staff due to lack of customer interface training or complete arrogance of the member of staff serving. We visited on the 21/03/2024 and the the food was disappointing. We ordered 2 triple burgers with cheese, 2 x large fries (cold), larger 20 chilli cheese bites , 1 coke/1 water for just over £30 for 2. This place is horrendous and unhygienic Undercover representatives of the franchise needs to sort this out. If this is the standard customers are expecting then others competitors will surpass BK. Shame..

Late is the only option available! The order was never even delivered! Took payment for no service! That’s stealing! Not happy

So cold, even staff worn jackets 😂 service was fine but generally dirty and so cold.

Nothing wrong with the restaurant but why don't they accept the Burger King app. I read the sign said no offers from the app so I asked if I could at least scan my qr code for loyalty points "We don't do app here" as the vashier points at the sign. Well that's not what the signs says, I made it clear I wasn't reading an offer and I got a repeat of the first line.

Got the BBQ Memphis Chicken large meal X 2. One for me and mrs’s. Very disappointing, burger was decent but a slither of bbq SAUSE was given on both burgers which made it very dry overall. Ashame as I had the same one on serviced up to Manchester and was sublime.

The most disgusting place I've ever been. The food is expensive, not delicious. We didn't get what we ordered🤯😡. + they even gave us a drink less, even though we paid for it.... The meat was burnt but raw inside. Inedible. I got the fries ice cold😤. I do not recommend to anyone!!!!😩

I ordered a plain double cheeseburger and upon reviewing the receipt I found out they had not fulfilled my request as this could have ended up in medical emergency this is unacceptable! With poor and slow service I am ashamed.

If you are familiar with the taste of Burger King, then I have nothing to say about it. Burger King cooks grilled cutlets and it feels like burgers. I think it's a good place to take away. It will be difficult to sit with friends and family in a good atmosphere.

Taste great worth every penny driver was great and helpful

We were not planning on eating here but due to traffic delays we had no choice. It was really quiet so thought it would be quicker than KFC as they were busy. How wrong were we. It was 8:30/8:45 on a Friday night and it was not busy. The tables were dirty and needed a clean. The bins are overflowing. We found 1 clean table in the corner round the back. Thinking about it now there is a reason why Burger king was quite and KFC was busy..... Should have gone to KFC. I'm annoyed that I didn't take pictures to show you how disgusting the place was. The food is overpriced for what we got. Won't be coming back.

The order a lot longer than it should have and arrived stone cold. unnacceptable

Very bussy place, food was good, service was slow but at that hour I can imagine. Well done for the staff, you are great.

missing not only burgers but also add-ons too

Nice place, good food, lovely staff

Food is totally cold and dry!!! Awful!!!

Much more expensive than McDonald’s or kfc. The bean burger was out of stock, it’s the burger I most miss from my youth and worst of all fried items were bitter from oil that badly needed changing

The service was sooo slow and we paid so much money for some burger which weren't even that good and then about 6 chips! Complete rip off

The restaurant itself is a dump and the staff are swanning around like they’re on holiday. Service extremely slow. The exact opposite of “fast food”. Don’t waste your money or time. They should be embarrassed.

Waited 15 minutes for 2 x whopper meals, and it wasn't even busy. Plenty of staff on shift but slow and inaficient. When the food did come the portions were small and the burgers were cold. The manager needs to go back to BMT school and learn how to efficiently run their staff This is the worst burger king I've ever had the displeasure of visiting

Food took forever. Staff clearly incapable of their jobs and watched 4 other people given wrong orders and complain before ours. Our order had the vegan nuggets missing so I asked straight away. Was given a bag of 6 nuggets with a V on the bag. I ate one of them to find out these were not vegan. I am very intolerant to meat and was poorly. Also was only given 4 onion rings instead of 6. Will be attempting to take this further.

The restaurant was very dirty, with rubbish all over the empty tables. Our order did not come up on the waiting screen, so I went to the counter to check they had the order through. The scruffy staff, didn’t appear to bothered by my query. Eventually (30 minutes later….!!!!), the “fast food” arrived. Horrendous service, the staff clearly had no idea what they were doing. In the time I was there, they managed to get food to a grand total of 3 people….there were many waiting….POOR. Definitely stay on the M1, and get off at Newport Pagnell services.

God what a terrible place. Food bad, produced incredibly slowly… Just one employee working at 8pm in the evening. Avoid at all costs!

It took them half an hour just to give me a chicken royal meal. Also when I ordered a chocolate milkshake they gave me a vanilla one. Further more for the loaded fries the did not give me any forks and said they had non. No forks at a fast food place. Disgraceful

Absolutely terrible and rude service on the evening 09/12/23. 4 orders ahead of me in the queue and it still took over 20 minutes to receive the food and it was only 2 meals, however after realising the 2 servers were watching something on the phone whilst serving it made more sense why it took so long. Out of the 4 orders ahead I saw 3 people return, wasn’t sure why at the time but now I do. When we got back to the car my large Fanta was only half filled, 1 bag of chips were missing and the Smokey Chicken legend was not “crispy” but instead soggy and cold.

Delivered the wrong food again!

0 stars can’t even get an order correct burger cold even tho just been made and no fries with the meal staff a simple

food is good obviously as its burger King. service is absolutely awful. staff will keep talking to each other but will not come to the till to the Order

I had to wait 15 minutes for a whopper meal. So much for fast food. Then when it arrived it was lukewarm. Inside the Burger King restaurant was also freezing. Wish I had gone to one of the other places here

I know crack-heads that spend less on their drugs. Your burgers better be laced with something for that price! £9+ for a whopper meal! Get real, you're Burger King not Gordan Ramsey's kitchen!

Fifthly and freezing cold. Incompetent staff getting several peoples orders wrong several times including mine. Staff think a vanilla milkshake is a chocolate milkshake just because they pushed the 'chocolate' button. Even though it was clear that the chocolate had run out and the milkshake was white, not brown.

Very slow self ordering machines. Slow service and food is like warm at best. Why leave one person serving on the front? Not fair on the staff and leaves massive ques putting the staff under stain. Place is dark and dingy, Aircon is ice cold making the place freezing and also not clean with rubbish laying around. Burger king sort it out 🤦🏼‍♂️