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1,9

Based on 428 opinions finded in 2 websites

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Nº 652 in 699 in Central Bedfordshire

CUSTOMERS TALK ABOUT DISHES WITH.. chicken

Score

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It's a service station very handy when you need a minute, but expensive

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Stephen Hague . 2024-04-24

MORE AT Google

Great place to break a journey up. Plenty of choices for eating.

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brenda davis . 2024-04-21

MORE AT Google

Popped in to use facilities and the M&S foodhall. The services were generally OK but could do with a bit of a spruce up.

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YouCheekyMonkeyYou . 2024-04-21

MORE AT Google

Waited 30 min to get the worst KFC chicken.

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Tufeil Noormahomed . 2024-04-16

MORE AT Google

Place to serve travelers, all services, clean bathrooms, free parking, available

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LONDON Alquhaif . 2024-04-14

MORE AT Google

Lovely place lots of variety, but slim on staff

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jemma lynas . 2024-04-09

MORE AT Google

There was a vary of fast food restaurants, but I went into burger King and they mixed up my chocolate milkshake for a vanilla one, and I didnt get one of my fries I ordered. So stupid. Luckily i told them and they gave me my fries.

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Megan Lake . 2024-04-06

MORE AT Google

Absolutely brilliant place topmarks for service and assistance staff went out of there way to assist

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Robin Wright . 2024-04-03

MORE AT Google

It's a Motorway Service station Designed to make you stop for as short a time as possible 🤣🤣🤣

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Mark Woodhouse . 2024-04-03

MORE AT Google

Nice n clean motorway services. You get food, coffee, refreshments, and pretty much everything necessary as expected from a good service place.

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Syed J Jafri . 2024-04-02

MORE AT Google

Because I had read the review, was a bit more cautious about the quality, turned out not bad; however, missing a piece of chicken just like my previous experience with KFC.

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Leila Wang . 2024-03-29

MORE AT Google

I've not been to Toddington services for some years. We needed to stop on the M1, and this was the next services. Gosh, I wished we'd driven on by. The eating area was filthy. No chairs, mostly just dirty tables without any chairs. The floors were covered with food remains, empty packaging, the area was small for the numbers of people around and so noisy. KFC and Burger King serving food, Burger King had few people around, nit a good advert. Whilst at KFC, there must have been over 30 to 50 people trying to order from the machines and the counters. People said they had been waiting for ages. The baby change area was better, at least clean. we had a seven week old baby with us. , although the change area had been cleaned but was wet. We bought our food from the M & S shop. Nicely packaged meal deals for £5.50 each. A sandwich, with a cold drink and a bag of crisps. I'll drive past Toddington in the future, though. Toddington Services requires complete rebuilding.

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Alice Latty . 2024-03-29

MORE AT Google

They just serve fried bones. Hardly any chicken at all. The fries suck too. I was swiftly reminded why I don't buy kfc. Poor food, good service the staff are nice and I found them pleasant to deal with. It must be difficult for big chains to keep up with the rates of inflation whilst still trying to provide the same bucket of chicken they used to have a few years back. The last time I had a decent kfc was in the early 2000s

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Jamie . 2024-03-26

MORE AT Google

Grim. Ate here out of necessity, £18 for two meals that just about passed as edible. Filthy tables and seats. It's about as close as one can get to feeling like intensive farmed cattle!

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Iain Gregory . 2024-03-24

MORE AT Google

Splash and dash , and it works both ways . Toilets are reasonable considering the amount of use , the Greggs was a let down , attitude from staff and quality wasn't what's expected from a Greggs . Car park is falling apart or just keeping up with the national standard of highways . But if you need to piddle , piddle you must

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Stephen Rice . 2024-03-10

MORE AT Google

Great staff, food and finally price. Thank you KFC.

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Jaysheel Ramjee . 2024-03-03

MORE AT Google

Chicken was dry look like it was under the light for long time. I will not eat here anymore.

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yash ravaliya . 2024-02-25

MORE AT Google

The bus stopped here toilets clean

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Kenn Matthews . 2024-02-10

MORE AT Google

Wrong order. Waste of money, in a time that money isn't plentiful! Ordered bbq bites, got chilli bites ..... I hate chilli. 2 piece meal.... 1 piece was cremated the other was soggy. Chips cold. Don't waste your time or money.

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Tilly Topper . 2023-12-29

MORE AT Google

Decent KFC, services are good. Lots of seating.

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Daniel Alexander . 2023-12-28

MORE AT Google

Заказ приготовили быстро не смотря на очередь,все свежее и вкусное

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Leanid . 2023-12-02

MORE AT Google

As in most KFCs this is not fast food by any means. The staff just seemed more interested in talking rather than getting in with the job. The food is what it is but the service was way too slow even when using the self ordering machines that had run out of receipt paper. The restaurant reflects the rest of the services that are indeed looking old and worn out

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Curiosity16025098638 . 2023-11-29

MORE AT TripAdvisor

Staff were rude and messed up my order completely I didn’t receive half of the food I paid for. Which I did t realise until on the motorway. Line was long

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Grace Clay . 2023-11-11

MORE AT Google

Went to Marks and Spencer needed staff help how to use. Got what I wanted. Excellent

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Paul Atreides . 2023-10-28

MORE AT Google

Hopelessly slow, no sense of urgency, shambolic staff. Waited for over 30 minutes, there was a huge crowd of disgruntled customers also waiting

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Nick Wong . 2023-10-26

MORE AT Google

Took 45 minutes to get our food

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Izaak Thomas . 2023-10-05

MORE AT Google

Terrible. Very long wait but didn't seem that busy. Lots of staff that clearly hate their job and or life. It's like they try to make it your worst possible dining experience. They are going out their way to make it disgusting. Burger came luke warm. Drink had no ice and had been sitting so wasn't that cold. The beans were so nuked and could have caused 3rd degree burns. The thigh was OK.Give it a wide berth. Awful. Toilets grim, no soap. 4 Costa express machines all broken. Honestly this has to be the worst run moto in the UK. They win by a country mile. The management should be sacked.

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stuart giffen . 2023-10-01

MORE AT Google

Worst kfc ever. Chicken popcorn has something weird tastes and be careful

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Song M. . 2023-09-30

MORE AT Google

By far the slowest fast food I have ever seen In my life. The staff behind the counter genuinely looked like zombies. 20 minutes for one box meal

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Alexander Shields . 2023-09-30

MORE AT Google

Very quiet and not much happening here.

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Gareth Buckley . 2023-09-28

MORE AT Google

Rubbish allover. Disgusting place.

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Raf B . 2023-09-19

MORE AT Google

Normal KFC experience Food eatable Staff efficient and even smiled

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Mick Burnley . 2023-09-14

MORE AT Google

Absolute disgrace Pepsi was flat and all round disappointment

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Jambo Capone . 2023-09-10

MORE AT Google

Incredibly slow, thrown together with little care. I know it's a service station but the standards shouldn't be any lower than any other franchise.

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Graham Walton . 2023-09-10

MORE AT Google

Chicken was strangley hard and gross.

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ThaYorkshireMan . 2023-09-06

MORE AT Google

Always been fresh when I've been here. Can get busy, but worth the wait.

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Andrew Ibbotson . 2023-08-28

MORE AT Google

Meant to be open till 23.00hrs. Arrived before 20.30hrs and they had closed!

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Kate Murch . 2023-08-27

MORE AT Google

Grabbed a quick bite to eat. Food was prepared quickly. Thankfully, we decided to eat in, as they missed a couple of items from our order. Would have been disappointed if we had ordered a takeaway.

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Triinu . 2023-08-23

MORE AT Google

Paid for 9pc chicken wings and only got 5 in the bag.. lesson learnt to always double check next time.. service was too slow and laid back..

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Stephanie Daniel . 2023-08-22

MORE AT Google

We had the pasties from outside, overdone. Tried to overcharge, service slack

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Mark Hayler . 2023-08-18

MORE AT Google

The food was good and the atmosphere was fantastic. However, the service was very slow, and the restaurant itself was very dirty with worn-out seats, etc. The cleaning staff not up to scratch in the restaurant area. The mens washroom attendant was very rude.

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Khursheed Qureshi . 2023-08-18

MORE AT Google

Got the wrong order didn’t get a refund or anything

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Teejay Maltby . 2023-08-16

MORE AT Google

Normal service station, nothing special

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oioi oioi . 2023-08-06

MORE AT Google

Long wait to say it wasn't too busy, wish I'd gone to Greggs.

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Andy Hopson . 2023-08-05

MORE AT Google

A motorway services, it is just what you expect

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Barry D . 2023-08-04

MORE AT Google

We were just unlucky as a big group of teenagers ordered food before us, we had to wait for about 30 minutes and the food was cold!

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Rachel Cabral . 2023-08-03

MORE AT Google

Convenient, ample seating, toilets, free car park, fuel station next door. A gentleman (wearing a Costa shirt) came to clean the table after we ate and insisted that I should go after the children and he will do the needful.

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Mirza Usama Saleh . 2023-08-01

MORE AT Google

My family and I stopped here on our way up north from London. It is a nice enough rest stop with choice of eateries. KFC was lovely. Orders processed very fast.

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Nazo A . 2023-07-31

MORE AT Google

Had 3 chic select, with bbq sauce, lovely hot hot hot, chips good, tables tidy, all in very good experience tonight staff very courteous

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Donna Macdonald . 2023-07-30

MORE AT Google

Got multiple orders wrong when we visited, missing items from orders

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Tim Monaghan . 2023-07-26

MORE AT Google

The place needs a good revamp. Also could do with someone cleaning the seating area. The seats had food on the and are in a bad state of repair. I have used these services for a number of years and it hs slowly deteriorated.

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Vince Biccarino . 2023-07-24

MORE AT Google

Not a great variety of hot food.

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Trish Griffiths . 2023-07-16

MORE AT Google

Basically only stopped to use the bathroom facilities.

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Mrs Aragon . 2023-07-10

MORE AT Google

Terrible wait at 10pm on a Saturday evening. Took half an hour to prepare our food. Lots of grumpy people around.

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Tom Fellows . 2023-07-01

MORE AT Google

Rather slow service. Food was exactly as you would expect it to be.

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Tom Gant . 2023-06-28

MORE AT Google

I bought a Dipping boneless feast and came with half of the food it supposed to. The attendant told me everything was fine and turned her back on me. I imagine how many people are getting robed at this KFC

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felipe perlin . 2023-06-22

MORE AT Google

Veel te Lang wachten Slecht eten Veel te duur

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Clivie Verbrugge . 2023-06-13

MORE AT Google

The place is filthy. No receipt from order machine. Long wait for food, no apologies from staff.

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Amelia Layhe . 2023-06-09

MORE AT Google

Food is fine but had to wait 25mins, no receipts in any of the machines, drinks machine kept messing drinks up.

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Nathan Layhe . 2023-06-09

MORE AT Google

Appalling experience. Waited over 1hr for food to be served. It was cooked after 20 mins of ordering but the service team was so slow. Keep driving 🚗

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Robert Massey . 2023-06-04

MORE AT Google

Not open when it’s supposed to be, spoke to the staff who were just standing around and they didn’t even try to give an excuse they just couldn’t be arsed working

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Benjamin Wood . 2023-06-03

MORE AT Google

Food was really nice the service etc could do with a bit more improvement

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Colette * . 2023-06-02

MORE AT Google

25 mins wait. No apology for the wait and the food looks like it has been in the heater cabinet for and hour. Only one server who had no personality and there were about 30 people waiting Give Toddington a miss.

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Paul Strange . 2023-05-31

MORE AT Google

Waiting for my order 30+ mins... Do not order here.

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Z . 2023-05-29

MORE AT Google

Really good food, even at 10pm and super busy due to a festival and football game on the same day bringing in lots of foot traffic, wasn't a long wait and when the food came out was better than normal

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Anthony Popejoy . 2023-05-27

MORE AT Google

We ordered half an hour ago and still don't have our food, along with many other customers stood waiting miserably. This is anything but "fast" food, avoid at all costs

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Alanah Chambers . 2023-05-26

MORE AT Google

Food was nice but the service was dire.

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Alan Holt . 2023-05-18

MORE AT Google

Told 20 to 23 mins wait for food took nearly 40 mins, then had to go back up as they forgot my chicken and my sauces I'd paid for. Not enough staff, it was rammed.

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Sarah Martin . 2023-05-14

MORE AT Google

Jedzenie zimne, obsluga nieprzyjemna, brudo

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Tomek Raz . 2023-05-07

MORE AT Google

Змушений признати, що в Україні, сервіс і смак страв в KFC, краще ніж в Англії. Якість залишає бажати кращого. Замовили собі в дорогу їжі, всі сказали, що краще б десь в іншому місці пообідали.

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Ruslan Vasilyevich . 2023-05-05

MORE AT Google

Slowest KFC ever !! Ordered at the machine and waited over 30 mins for our order to arrive ! There were a few people ahead of me, but there didn't seem to be many staff in the kitchen ! Tempers only got worse when more customers started filing in, causing even more of a backlog. I was order 3390, but there were people that had ordered after me that were getting their food before me, so don't know what that's about ? Anyway, we got our food eventually, which was nice, but I wouldn't visit here if you're on a tight schedule.

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Ade Golding . 2023-04-30

MORE AT Google

Food was hot but that is probably because it was so busy. Service was great despite the busy time.

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Chris McAlees . 2023-04-16

MORE AT Google

Worst kfc I have ever been to. Management don't seem to care about the place and what their workers do. I was given a completely wrong order and then ignored by staff when I went back with it. I was then served by Ali who said I would need to order again and he can't do anything which was very frustrating. By the looks of it I don't think any of the workers care about their job as I see multiple workers including Ali dancing and what looks like recording videos in the back. When I finally got served the right food it was cold and the wrap was a mess. I wouldn't recommend this place at all, better off getting something from the other shops in the building.

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Sam . 2023-04-15

MORE AT Google

Was shut. Should have been open as the time stated. All staff were just cleaning not serving.

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emma broom . 2023-04-12

MORE AT Google

They were slow at serving. And there were some mistakes. Felt tension whilst quing.

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Chris Petrovic . 2023-04-07

MORE AT Google

Just not the same as inner city food or experience.

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Tasaver “TazTraveller” Azim . 2023-04-05

MORE AT Google

Great service Well done kfc Food was amazing 👏 😋

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bristol city libby . 2023-04-05

MORE AT Google

Food was oreyt, service was terrible

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Marcus Fitzpatrick . 2023-03-28

MORE AT Google

Ca de obicei la KFC, mancare de mâncat dacă nu ai altă optiune!

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Cătălin Curelaru . 2023-03-19

MORE AT Google

Food was OK, as you expect in KFC. Freshly made and everything. Quite long waiting time and there was not many people in que. Eating area need to be looked at. I think it is shared with other entities but table next to us was left with someone else feast (carnage more like) leftovers and it look so bad.

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Michal Lakomy . 2023-02-28

MORE AT Google

Waited 90 minutes for our meal, why are they serving so slowly, only 30 orders on the screen.

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Matthew Botfield . 2023-02-26

MORE AT Google

The food took 25 minutes from ordering to receiving. The food was cold and they forgotten the chips. Staff didn't explain if there was any problems or give an estimated time when ordering. Really poor!

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Stewart Grey . 2023-02-18

MORE AT Google

Very impressed with the friendliness and approachability of the new male employee, chicken was nice although a little to greasy compared to other KFC places and the fries were not great. No one in this place wears gloves though and freely puts hands on the food. I would have given a 5 for service but our wait time was +20 minutes.

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Wolf Cub . 2023-02-18

MORE AT Google

Worst KFC I’ve been in , I think the manager is doing awful job . Put me off the KFC for a while

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Hamed Mozaffary . 2023-02-15

MORE AT Google

Too long for waiting ,cheatty chatting not working ,missed food .disappointing.

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A P . 2023-02-14

MORE AT Google

Very very busy. The people want KFC.

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James Davey . 2023-02-10

MORE AT Google

Average service station, not too many shops and eateries.

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SW51 . 2023-02-10

MORE AT Google

It's a service station - it's got the normal stuff. Instead of Mcdolands it's Burger king, instead of Starbucks it's Costa

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Jupiter Hadley . 2023-02-06

MORE AT Google

Food served quick, hot and tasty with a good service form the staff. Not a lot more to be said!

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Michael Cracknell . 2023-02-06

MORE AT Google

Wow! 9.99 for a box meal in which you forgotten chips, burger was cold and fillet in it tiny! Shame I left phone in car to take pics!

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Sylwester W. (Sly) . 2023-02-03

MORE AT Google

Half an hour we waited for food, with no warning of the long wait, then it was cold when we got it. Sent my teenage daughter up for ketchup after we got our food and she was ignored by staff. Wouldn't go this services again.

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kirstie thompson . 2023-01-29

MORE AT Google

Absolutely awful. I didn't even want to give it one star.Waited 35 mins for our food,which was shocking and luke warm when we finally got it.Even the coffee was cold.If the kids hadn't been so hungry, I would've taken it back and complained. I doubt the staff would've rectified it as they were miserable and quite rude.They totally ignored my granddaughter when she asked for ketchup, even though they heard her.I will never,ever stop here again.Shocking service.

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Angela Patnett . 2023-01-29

MORE AT Google

Quality and ambience are so Good

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Mankaran Gill . 2023-01-28

MORE AT Google

Very slow what happened to fast food?

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Craig Davies . 2023-01-24

MORE AT Google

Had to stop as first on M1 after M25 A drab place.

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Mark Williams . 2023-01-15

MORE AT Google

Give the boss man serving customers a raise - excellent customer service.

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Ben Froughi . 2023-01-08

MORE AT Google

The biggest issue was the food itself. So oily, definitely not freshly made. My son was sick after and we all didn't feel well. It wasn't crowdy but still we had to wait for quite long and some of the order was missing. The dinning area was filthy and nobody was bothering to clean the tables. Do not eat there.

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Renata Diakiewicz . 2022-12-30

MORE AT Google

Way to busy, only one guy doing all the work very polite and one female manager standing doing nothing with a bored look on her face. About 30 people in qué and she still did nothing

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Brogan Nolan . 2022-12-28

MORE AT Google

This place is the pits. It's got to be the worst KFC not just in the UK, but the whole world. First, the service is dreadful, appalling. We waited 45 minutes to get our food. Second, the order was completely wrong. So I took it back and had to wait a further 10 minutes. We got our replacement and it was wrong again. I had to explain slowly and in detail what I ordered. (BTW, our original order was done on the digital display, so communication should not have been an issue). We was then given another replacement which was totally wrong again and lukewarm. I ended up giving in, and we consumed the food due to desperation and time already spent. I would totally avoid this KFC and service station. I would not come back here again even it the food was free.

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Phantom M . 2022-12-27

MORE AT TripAdvisor

This place is the pits. It's got to be the worst KFC not just in the UK, but the whole world. First, the service is dreadful, appalling. We waited 45 minutes to get our food. Second, the order was completely wrong. So I took it back and had to wait a further 10 minutes. We got our replacement and it was wrong again. I had to explain slowly and in detail what I ordered. (BTW, our original order was done on the digital display, so communication should not have been an issue). We was then given another replacement which was totally wrong again and lukewarm. I ended up giving in, and we consumed the food due to desperation and time already spent. We were totally ripped off. We paid extra for the fillet chicken but never actually got it. 3 times they got it wrong. If we weren't in such a rush we would not have left. I would totally avoid this KFC and service station. I would not come back here again even it the food was free.

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Phantom Menace . 2022-12-27

MORE AT Google

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