Based on 6.838 opinions finded in 4 websites
Based on 6.838 opinions finded in 4 websites
Nº 369 in 457 in Dacorum
Nº 1 of 1 Hamburgers in Dacorum
Opinions
The delivery young man was really pleasant.
Barbara . 2024-12-07
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Gave me the wrong food isn’t what I ordered
Jordan . 2024-12-07
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Cold chips,burger box open and coffee spilled in bag
tracy . 2024-12-07
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There was no food in my order it was just my drink so I have essentially just paid £12 for a drink no happy at all !
Haidon . 2024-12-06
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Delivery perfect but yet again Apsley McDonalds still doesn’t deliver what it says on the order…
Luke . 2024-12-05
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My drink was spilled on the way only had half of it left very disappointed
Megan . 2024-12-04
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It was getting later and later with the time changing. Driver and my order were being prepared for ages… driver turned up removing spilt cold drinks from on top of my hot food. Food was ridiculously freezing, everything was ruined. Not edible at all. Waste of money and now very hungry
Zoe . 2024-12-01
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Not sure why I bother, chips are always under cooked and items were missing again.
Richard . 2024-11-29
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food cold, and not enough fries
Louise . 2024-11-28
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Would be nice to have a proper top to the muffin
Lea . 2024-11-26
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my food was freezing cold and didn't get my extra onion mlt to mention keep changing tine to later and later
Katie . 2024-11-26
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The courier was waiting at the restaurant for a long time, his delivery time was swift but the food was cold. I can only assume the restaurant had him waiting a long time.
Hannah . 2024-11-26
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food arrived stone Cold no apologies for the lateness, shockingly offered £2.50 refund
victoria . 2024-11-24
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Once again, it arrived with no sauces. Two do wish I paid for and two should have also come with the nuggets. This happens often!
Candice . 2024-11-23
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Both portions of fries were missed off the order, Burgers were Lukewarm and poorly stacked. This restaurant used to be the best McDsin Hemel, but has become the worst of them, which isn't saying much as all the Hemel venues are bad now. This wasn't the first time I've had items missing from the Apsley one, but it was the last time I'll ever order from there.
Luke . 2024-11-23
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Delivery person gave me a lecture about that McDonals should have the entrance code to my building, otherwise next time I won't get my food
Colin . 2024-11-23
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Super quick time to deliver food was lovely and hot thank you
Karina . 2024-11-16
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The delivery was missing all the food...just drinks and mcflurry delivered and now I have hungry kids at home with no means to travel and get them food so was relying on the delivery
Barbara . 2024-11-15
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i waited over 1 hour for delivery
Emma . 2024-11-10
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Only received two meals out of four?!?!
Lana . 2024-11-10
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Keep forgetting basic items. Thanks for no chips
Luke . 2024-11-10
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on delivery the order was cold, chips inedible. the rest just bearable
Gerry . 2024-11-09
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Not all of breakfast was delivered. Food cold. Called McDonald’s who suggested I should go to the store to order again. Appalling service. I was told there wasn’t a courier to deliver my missing breakfast .
Sarah . 2024-11-09
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I ordered sauces to the amount of 90p I know it's not a lot but I Wanted them to enjoy my meal
Christine . 2024-11-07
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cold fries spilled everywhere in wet paper bag
John . 2024-11-03
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As perusal it was cold nothing new there from McDonalds
Peter . 2024-11-03
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my order was wrong and not complete who do I get a refund from??
Alan . 2024-11-02
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Got the whole wrong order and waited an hour
Liv . 2024-11-01
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The drink was spilled and only half left in
Ioana-Maria . 2024-10-29
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Order perfectly correct. Delivery time was fast. Food was hot! Great job Just Eat and Macs at Apsley!
Joy . 2024-10-25
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food was delivered as requested, but sauces were not which is quite common unfortunately
Marc . 2024-10-25
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Once again apsley have proved that they are incapable of reading what has been ordered and also that the drivers hang about to long or have multiple orders that it isn’t fresh or hot, very disappointing
Darren . 2024-10-25
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Not happy with the attitude of the driver
Mark . 2024-10-24
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There’s always something missing or wrong if I use just eat… mcds sorted it out!
sophie . 2024-10-22
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Food arrived late and was cold. Got my drink wrong and side wrong.
Liberty . 2024-10-22
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One problem is I ordered garlic mayo and no barbecue sauce not readed order the McRib was great but dip for me is ketchup, mayo and garlic not bbq
Anthony . 2024-10-21
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I didn't get large chips with my meal. Driver couldn't find the house and had to walk down the road to locate him and get my food.
Jay . 2024-10-21
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Never delivered, where is my food ?
Gabriel . 2024-10-20
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Service is rubbish. They keep adding the time on so it never seems like the food is late! The courier map didn’t work the whole thing was a mess
Far . 2024-10-19
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2 hours waiting! Food came and luke warm.
David . 2024-10-19
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Perfect delivery driver was extremely polite and happy
Katie . 2024-10-15
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I ordered a grilled chicken and BBQ wrap but they had sent me a sweet chilli and crispy chicken wrap. They always that they are understaffed but they never read the order properly and this isn’t the first time I’ve been sent a different item to the one I ordered. It’s utterly disgraceful and they could potentially kill someone with their lack of respect and lack of sense of food allergies. What would happen if I had an allergy to chicken or sweet chilli I could have ended up in hospital or even worse dead. I would recommend NEVER ordering from them on Uber Eats as they always get your order wrong.
Chris Low . 2024-10-13
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driver could not find a dress. what meant the food was cold when arrival
Hayley . 2024-10-11
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No dips again, can you not read an order , absolutely useless,
Darren . 2024-10-10
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always happy with getting a macdonalds breakfast comes either early or on time
Jane . 2024-10-09
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Someone keeps ripping off the monopoly stickers as packing order.
Samantha . 2024-10-09
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Burger & chips were cold and sauces were not put in delivery. Brownie was delicious! Arrived slightly early and only came from up the road, so I was surprised it was so cold.
Tiffany . 2024-10-08
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It's a McDonalds, like all otherMcDs nothing new or special here.
Pete . 2024-10-07
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I got a drive through. The service was very slow, every time I go to the Apsley McDonald's the service is always slow.
Quentin Bryant Art . 2024-10-06
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no hash brown supposed to be 4
Candice . 2024-10-05
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Food incorrectly layered, ended up with 2 dry buns and 2 patties melted together. Chips barely cooked. Refund requested. Terrible food
Chris . 2024-10-05
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Missing food its becoming to often now will order from a different branch in future
Katie . 2024-10-03
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Quick stop off, food as you would expect, plenty of sitting for a drive thru style place, ladies very friendly and happy.
Love 2 T . 2024-10-02
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the delivery driver was extremely rude
Barry . 2024-10-02
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Always send wrong items or don’t send the actual item ever
Ben . 2024-10-01
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Food warm, but understandable as placed a delivery as opposed to a collection.Only real gripe was my hot choc, other day a rel said there's tasted different I didnt think any of it until tonight. Mine tasted semi chemically and was undrinkable.
Zoe . 2024-09-30
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Chips were stone cold, burger & dippers were lukewarm warm. Ice cream and brownie were lovely
Tiffany . 2024-09-30
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The food was cold and half the ingredients in our burgers was missing
Bhavnita . 2024-09-29
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Ordered a wrap of the day without bacon and bacon was included and it’s not the first time. Very disappointed
Nasir Iqbal . 2024-09-28
MORE AT Google
Nice atmosphere. Fish pie was bit dry. Pleasant staff.
Maura Sullivan . 2024-09-28
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Order was once again missing an item. Lost count of how many times this has happened now.
Chris . 2024-09-28
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Ordered at 8am didn’t receive till 10am. Food cold.
Jess . 2024-09-27
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address incorrect but in same town. courier would not deliver to new address as had to continue rounds. however was rude when I suggested he enjoy my breakfast which I offered to them
David . 2024-09-27
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Gave me the complete wrong order not a single things the right thing
Jack . 2024-09-27
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Absolutely unbelievably atrocious! The order got changed around 8 times and when I got to my house it was STONE cold! I am horrified with this service and will be requesting for a refund! You could tell my order had been sitting there for awhile as the state it came in was despicable! It should NOT take a whole HOUR! Yes, I repeat HOUR to make a mc nugget meal and mc flurry. My mc flurry was also melted. Absolute atrocious, awful,disappointing service!!! I was starving hungry for 1 hour!poor!!
Ava . 2024-09-27
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Food took ages to deliver. Food is cold and order came wrong. Not happy.
Sean . 2024-09-27
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Great service, Shoutout to Mark very helpful and polite.
Medet Yetik . 2024-09-24
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Dreadful. The order was missing half of the items. Utterly pathetic. Don’t offer additional hash browns if they aren’t added to the order and 1 McMuffin didn’t turn up so now one of us hasn’t had breakfast. Please re supply the remaining items immediately!!
Tom . 2024-09-23
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Coke had spilt every where and all over the McFlurry
Charis . 2024-09-22
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Only had my drink and tissues in the bag not my food
Saul . 2024-09-21
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i didn’t receive my order and still haven’t got a refund
Deimena . 2024-09-18
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Food was a bit cold. And food came late the time kept going up.
Chloe . 2024-09-17
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Had to reorder because the first order wasn’t delivered, given a number to quote and the driver didn’t ask for it second time round. Bit of a pointless system if the drivers don’t use it
Finn . 2024-09-15
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Food was great just a shame there wasn’t any specified sauces with the order
Jake . 2024-09-14
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I order regularly without any problem but tonight’s delivery told me excuses why he was late which meant the food was cold and the ice cream had melted. . Not happy
anthony . 2024-09-13
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Disgusting service. Only drinks delivered and when we called to sort it out we had the phone put down on us twice. Left with having to refund a re order from Jarmens. No offer of another delivery. Both mc Donald’s and just eat driver at fault. Always an issue when I order from Apsley. Why I tried today I don’t know.
Lucy . 2024-09-12
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No ketchup again and wrong flavour milk shake
Perry . 2024-09-06
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As someone who orders from McDonald’s ever so often, I am so unhappy with how my order has been handled. We was missing pieces of our delivery, we expect to get what we order so as you can tell we are extremely unhappy with our service.
Daisy . 2024-09-06
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Very pleased with the delivery.
Anthony . 2024-09-05
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Food cold, half items were missing, half hour or more late
Samantha . 2024-09-04
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Apsley McDonalds are the absolute pits, every delivery we get has something missing, last 2 orders they have forgotten the double Big Mac, maybe you need to teach your staff how to read so they can check the orders are correct. Do us a favour and close down. If anyone want a maccys I suggest you go to Jarmans, they can read and you get the right order.
Steven Donovan . 2024-09-03
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This McDonald’s branch is crap, they never serve food on time, even their driveways are ridiculous amount of wait, that customers are asked to do and most of the time even for small stuff, they would ask you to park in a bay. Also almost 95% of the time, the popular items are out of stock. Very bad
Aiman Tehseen . 2024-09-01
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Thank you Mac's Apsley for getting our oder spot on!
Joy . 2024-09-01
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My food order was short again ! Not the first time either. McFlurry and quarter pounder with cheese missing from familymeal. Igot a delivery as I could not go out so way of replacing items. Also paid for them and not got a refund. Food cold also.
Bev . 2024-09-01
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Second time we’ve had items wrong/missing. Chips at the moment look undercooked and no colour.
Samantha . 2024-08-31
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Slowest McDonald’s in the uk . Staff are gormless . Fries are awful.. 25 minutes to get through the drivethru at 10pm .
Mark Kempster . 2024-08-31
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Ordered a McSpicy but got a standard chicken fillet burger in a McSpicy box instead. Always poor service here. Will be the last time I order from this McDonalds. Only ordered as Jarmin park cancelled previous order.
Dominic . 2024-08-30
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didn't receive my meal only got 3 out of the 4 items I ordered
Ian . 2024-08-29
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Failed to deliver, despite saying delivered
Niall . 2024-08-27
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Apsley always forget dips so annoying only one dip in the bag of 6 selected as part of the mix and match deal. Sort your packers out!!!
User . 2024-08-26
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they never sent my latte but they sent four orange juices instead that's ok
Sarah . 2024-08-26
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Refused to hand over order until I gave him a code. Never been asked this before. Took ten minutes arguing at doorstep. Hence order was cold. Had order other day and was not asked for a code.
Anthony . 2024-08-25
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Food was bone cold and missing multiple items not a happy customer at all
Jack . 2024-08-23
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Staff are friendly and helpful, clean and tidy. Very impressed
Annette Williamson . 2024-08-23
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If you’re not going to deliver the sauces that we PAY for just don’t give people the option to order them.
SamFrosty . 2024-08-22
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Difficult to get served as delivery drivers seem to take first order. Used machine to order having a voucher which was rejected for some odd reason so called it a day and left hungry.
Eddie Kelly . 2024-08-19
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Soo bad they missed some of the items on my order when i requested refund from just eat they saying unfortunately they can’t refund my money back which £6 i know it’s seems cheap but for some of us it’s lot more im soo disappointed on this service
laxsana . 2024-08-18
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Ordered a burger meal and the burger was nice, but I didn’t get the fries and some of the coffee I ordered with the meal was spilt in the bag. I’m glad the drink was in a separate bad
Oisin . 2024-08-17
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food was cold and bag is ripped
Andy . 2024-08-16
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Soggy chips , poor service, and the main problem we have a burger missing from our order. We called McDonald to tell them as we had a burger missing ,but the lady who answered the call said she can't do anything about it and asked me to call Uber as Uber delivered the food to us. Then I called Uber to explain to them the issue, and the man who answered the call said he can't do anything about it too. Really ,this is a joke, like kicking a ball around the circle and circle. All we were asking is wanted them to sort out the problem as one of us won't have food tonight for dinner....the man from Uber even hang off the phone from me, this is unacceptable, so rude. He should know that I have paid for the delivery and service. It is not free. NEVER ORDER ON LINE FROM THIS McDonald's STORE NENER USE UBER FOR DELIVER
han xie . 2024-08-16
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This restaurant is perfect for after a ski lesson. The food and the environment was amazing. Despite there being no Rekorderlig for my husband, I enjoyed a rhubarb gin and lemonade. The staff were very friendly and helpful especially Anisa who we were served by. There were other staff members standing around avoiding work, trying to make jokes with staff on the tills whilst they were serving customers. However it was a brilliant saturday afternoon!
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Honestly the best chicken stop in Hemel. Smashes every one out the park. Flavour is out of this world. If you're in Hemel. You will not beat Pepes.
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The staff started arguing amongst each other. Shouting and swearing when customers were present. Very unprofessional