McDonald's in Dacorum

Items were missing again but food was ok

This is the3rd order I have placed that has had items missing ❗️this is not satisfactory and my order last week had 2 apple pies missing ❗️your message back to me went straight to junk mail so I couldn’t respond within your stipulated 24 Hrs. What is wrong with this outlet ❓I will not be using them again and will make reviews accordingly

driver went different way lost cold food

Very poor, I used table service and waited a long time for my order, I went to the counter to ask what was happening, just to get told there was a problem with the system and they didn’t get the order on screen, but I had the proof of my order, no apology, they redone the order but we said we need it to take away as it took too long but it still got put on a tray, we said again no take away so it just got slapped in a bag leaving half the chips on the tray, the person was even funny about give out sauce and the promotional toy, poor service, poor attitude.

No food was delivered at the specific time waited 2 hours for nothing

Service is always great but Mc donalds always have issues with getting the order correct for delivery, but they don't at the drive through or in restaurants. why?

2 Strawberry Milkshakes missing, but compensated for them. Thank You!

The order turned up stone cold even the boxes were cold. And the delivery was late. Was very disappointed.

These guys get more orders and you get your food when it’s your turn. The GPS shows me that it is in the city center.

2 soggy burgers, 2 missing fries and 2 spilt cokes.

Always cold and always mess your order up rubbish

Quick and excellent service. Quality food but fries too salty

Just awful delivery time, waited over an hour and was too late as arrived just as had to leave. To wait over an hour when the site said 10/15 mins is crazy! Very disappointing.

Delivery driver shouting at me because postcode wasn’t in the exact right location

Came an hour after I ordered or even longer, arrived cold too

Missing big Mac and sauces that were paid for. Four straws for five drinks. Looked like it had all been thrown in the bags

lovely driver really nice man food was great

everytime I order from any mc donalds I don't get my ketchup that I payed for I should have got 2

I wish to complain about the Mars McFlurry I received. I ordered a normal size and the container was only half full, probably the size of the mini McFlurry. I’m really not satisfied and this is not the first time I have experienced this. If I had been in store I would have insisted that the McFlurry be topped up but unfortunately when it’s being delivered you don’t have that option!! I won’t be ordering from the Apsley McDonald’s again!!!

the coke spilled and only half of the glass, everything wet and cold 👎👎👎

I’ve order through Uber eats 5 meals and none of the meals came with fries . I called them and they said get a refund because it’s not our fault . So unprofessional. Kept asking me the same questions over and over and kept saying it’s not their fault , just whoever packed my meal they forgot . Said I should get a refund but never got the blame and said sorry .

Me and my partner went her for a quick lunch break, we both ordered big Mac’s and enjoyed them lots, my wife said this was the best burger she has ever had. This is my first time going to a McDonald’s, I enjoyed it lots and would definitely recommend the Big Mac with cheese. We also ordered the happy meal for a snack, we were very impressed because the happy meal comes with free toys/books. (I did not take a picture of the books so I used a stock photo)

for the 5th time running now I've been missing items on orders. Service has gone incredibly down hill!

Very good, nice and hot make me cream my Nan’s a bop

From original time told when first ordering

Forgot sauces and raspberry pie

your delivery driver was rude.. I also had missing items..

Nothing came correct totally different order which my kids won’t eat.

Food was cold and missing items and took over an hour to arrive

Prett gross really. The staff were handling the food without gloves. When I complained, they did not care.

no fault with delivery driver just no dips that we're selected so restaurant at fault. driver pleasant and good

driver very rude and lied about sitting outside my house for 10 minutes

Friendly staff and typically great junk food!

The delivery driver was nice and cool and sigma

Drive thu staff are usually polite

Hot chocolate leaked everywhere, so everything got soaked in hot chocolate! Not good at all?

i didn’t get either of burgers or any of my chips literally just got a box of nuggets

The amcPlant meal is rock solid and burnt! Not happy at all this was for a friends son to be fed before he went home.

food was hot and on time, delivery driver was really polite

please can I cancel my order. I have been trying to do that and it's not possible. delivery was supposed to be at 6pm

I'm missing medium fries and I didn't get my crispy wrap and I'm not happy this keeps happening

Nothing has turned up? How has it been delivered without the code?

Absolutely ridiculous, waited 90mins for an order to receive a text to say order has been cancelled!

The food was freezing cold and the delivery was really late. I’m not against anyone but the delivery people didn’t speak any English and couldn’t type the code in to complete. I had to do it for them once they had come back into the main door to my property after telling them 3 times and listening to them tell me it’s the intercoms fault (not in those words) which I politely listened to

Food was cold drinks we’re only half full as most it was in the bag

spicy chicken burger fantastic spicy heat.

order was late and stone cold. courier sent message saying didn't have flat number while sitting outside my flat but was already late. I responded and still waited another 5 minutes while he Sat outside.

Terrible service from this location. Twice I have ordered through the McDonald app and they have forgotten to pack the burgers and just sent the fries and drink! Rang the restaurant to see if they could help and the manager wouldn’t do anything and then hung up on me!

Hands down the worst McDonalds in Hemel, I live less than a mile away and would rather drive to Watford if the other two are closed!!! Slow service, long waits for food (that is cold). Not full servings, chips and drinks are always half empty. Never have a full menu, ice cream machine is always broken. Just don’t bother unless you want garbage food and terrible service.

No dips delivered through I particularly order extra dips to ensure we got enough but none were delivered very disappointed

Like all McDonald's but was clean quick service and friendly.

I want my money back it was freezing and I couldn’t even eat it!

One mcflurry was missing. The food was cold. I'm not convinced my plant based burger was actually meat free and we were promised free chicken nuggets n never got them. Won't be ordering from macdonalds or just eat again

I payed for bbq sause I didn’t get it. And the chips are cold

Was a bit of a maze and had no idea which way was what also the place your order machine blew my mind or maybe it was just my age just wanted someone to say can I help you please

Order didn't turn up!!! Said it was delivered!

Not even delivered but marked as delivered. So stolen by driver

ordered 20 chicken nuggets, no sauces delivered. very dissatisfied.

As per normal when ordering on just eat the food arrives cold. Ruins the whole meal and just a complete waste of money. When i received the order reciept shows the time it was prepared and yet the delivery time changes. Terrible service once again

Paid extra for dips and they didn’t arrive. Chios cold and no salt on them. Poor

Totally terrible didn’t even deliver

Chips very cold and burger Luke warm

Got all the way home and realised they hadn’t given me my drinks. Was asked to pull over and park and waited for food. It wasn’t a big order. Drove home and had to drive back. Manager made no apology. No customer service skills at all.

drinks had spilt everywhere and were a quarter full. ridiculous

When driver handed over the 2 bags 1 food - 1 coffees, he said he was really cold, because the heater in his vehicle was not working & it was freezing. The bags were very cold to the touch as if they contained frozen food. We had to warm everything

The time given for delivery kept getting later and later and the last few times we’ve had a delivery the food has been cold!!!

Food was cooked nice just felt like it had been sat for a while

Half my order was missing! And now I have to wait 7 days to get a refund they wouldn’t re deliver!

Had a lovely fresh burger meal here, it had literally just been cooked so was fabulous!

I pulled up to the drive thru speaker to order on my motorcycle, it says on the corporate website that motorcycles are welcome. I was just ignored while cars were continuing to be served in the ordering bay opposite. Why not just tell me through the speaker that you dont serve motorcycles instead of ignoring me? Very rude.

Cold food, 2 missing items, no sauces, waiting time for a refund is abysmal. However the only good point was the driver was friendly and helpful!

Honestly they never get order correct. Check your food before leaving drive thru

BBQ chicken and bacon one crispy did not arrive, chips were cold.

Completely different food order

he delivered someone else's order too... I ran after him but he sped off.he was smoking in his car.. not happy.he came back and was handed the other order

My sprite had spilled all in my bag leaving nothing left in the cup and a portion of my food being soggy

Always items missing from the order or they send wrong items! The food and especially the chips are always cold! If you order through the app, they don’t even give you a refund! BUT… The manager is really good and helpful. This time I had a burger missing from the delivery order and as he didn’t have a driver to send the item and I couldn’t get a refund through the app, he asked if I can drive there to get it and when I arrived, he apologized, he gave me the missing item plus a big pack of chips and a pack of chicken nuggets! It wasn’t his fault about the missing item but he was trying his best to help!

I was missing my hot apple pie and my hot chocolate just tasted like hot water not happy .

chill cheeseburger & happy meal cold. 2 x missing items!!

My big mac and fries are missing. I got two bags of drinks instead. Please let the driver know.

My food was cold , not even warm . Ended up throwing it away after attempting to eat it . Very dissatisfying

Food never came, the delivery driver just left after waiting nowhere near my house

Food was freezing cold and items missing

we caroled for him and he didn't like us

good servis via the app only critisim is how can they cook something when you place order but the burger and fries are still cold.

All food was freezing All sauces missing 2 cheeseburgers missing This is absolutely ridiculous- terrible terrible serivce Was offered a fiver back from a £33 order

Chicken was cold and over cooked

gave EXACT delivery instructions, got a call and she said I don't know much English and after I asked where she was she cut me off NOT HAPPY I called back and after speaking to me and my husband she said 'I cancel" and put the phone down... food has actually just turned up STONE COLD.. INEDIBLE ... disgusted

The fries were slightly cold, overall the meal was as its name suggests....... Tasty.

Don’t order from them can get anything correct sent fries no burger I mean how hard is it

food was cold plus coffee was very cold too not very happy sorry

Well that worst I had from just eat on time maybe food was cold well icecream was not ice cream

The delivery young man was really pleasant.

Cold chips,burger box open and coffee spilled in bag

Gave me the wrong food isn’t what I ordered

There was no food in my order it was just my drink so I have essentially just paid £12 for a drink no happy at all !

Delivery perfect but yet again Apsley McDonalds still doesn’t deliver what it says on the order…

My drink was spilled on the way only had half of it left very disappointed

It was getting later and later with the time changing. Driver and my order were being prepared for ages… driver turned up removing spilt cold drinks from on top of my hot food. Food was ridiculously freezing, everything was ruined. Not edible at all. Waste of money and now very hungry

Rubbish broke my valve didnt balance wheel properlly.never going back