Based on 119 opinions finded in 1 websites
Based on 119 opinions finded in 1 websites
Nº 376 in 457 in Dacorum
Opinions
Very nice and helpful staff. Quick service with a smile.
Rachel Allen . 2024-08-19
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the guy serving us was really lovely and helpful 🥰
J Jones . 2024-08-19
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Incredibly helpful wonderful gentleman on the phone at hemel,raja (sorry if incorrectly spelt)just so so helpful
Donna Middleton . 2024-08-03
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Absolutely disgusting pizza. Was tough and chewy will never order agin and the pizzas went in the bin!!!!
Zoe . 2024-07-27
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Worst experience ever,they see customers like beggars and food quality also worst
surendra bommineni . 2024-07-27
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Gordana the waitress is excellent, she is very friendly and considerate. She is very welcoming and had a positive vibe. We love coming to this particular branch. ( Hemel Heampstead) 🫶
crystal singh . 2024-06-16
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My last Pizza Hut! Opted for a pizza, as we were in town and thought I would save the cost of Uber Eats and pick it up personally. Ordered a fairly straight forward pizza, half margarita & ham/chicken and got home to an oily burnt mess. Really disappointed that on a fairly slow day, Pizza Hut weren’t able to produce a basic pizza, I suspect low quality ingredients contributed.
Seb 007 . 2024-05-12
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Good price and nice people, 10 minuite wait and a slight excess of garlic but overall nice takeaway. Workers friendly and happy to help.
Tom Kelly . 2024-04-13
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Always brilliant service when you come in and food is excellent
ben miles . 2024-03-23
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Staff are extremely friendly and always willing to help. They know the products and are always telling us what is best. They look for the offers when you order, so you don’t have to pay too much. Food is ready quickly and is delicious!
Rianna Williamson . 2024-03-23
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Live about 10 min drive but didn't deliver to my address 🤣🤣🙈
Hope So . 2024-03-10
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You expect a certain standard from a franchise. Same service , same food etc etc. food was cold, hard and inedible yet Hemel Hempstead won’t answer their phone. Terrible.
Iain Morrison . 2024-02-03
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Great pizza as always and the cheese melt was absolutely delish, thank you
tracey alves . 2024-01-08
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Very friendly staff. Food smells wonderful
Daisy Le Bas . 2023-12-18
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The server was wearing dirty, stained clothes. Pizza had wrong toppings and they ask you to pay in cash, I can only assume to get away with using inferior ingredients
Bob Hope . 2023-11-23
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I have been using this Pizza Hut for years, the man who runs it is always so friendly. Always has a smile on his face and makes the experience so much better. Food is always fresh, will continue to use it!
Courtney Molloy . 2023-11-02
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Ordered for workplace party. Disgusting taste , cardboard will taste better .. old dough with bits of carbon from dirty unwashed pans sticking on to pizza base . Stale toppings. Lack of flavour . Pan dough like thin and crispy.. uneven toppings and heaps of sauce in centre . Local pizza shops are way better in taste and service .
Rouf Safdar . 2023-10-25
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Great Service Brilliant staff. Thanks to Raja
S Asif . 2023-10-02
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The pizza is great good customer service very friendly and chatty very quick and efficient food always hot
Milly Teer . 2023-09-25
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Came to collect delivery. Staff did not even acknowledge me poor service
Being Yash . 2023-08-28
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Pizza great came 15 mins before it was Ment to Pizza Hut is good
Lewis . 2023-07-19
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Very helpful and friendly staff. Very quick with food. Warm and delicious. No need to check deals... You automatically get the best deal when selecting food
Kelly Harris . 2023-06-01
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They have good days and bad days.... Not sure if are different people making the pizza as sometimes is nice sometimes is awful but i got used to it. 😂
Marc Eckstein . 2022-09-24
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Dry tastes like it's been frozen, very dry
Bradley . 2022-05-17
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Pricey and stomach pain but for dominos and other pizzas the same. Scary and afraid to order again
urtoi paul . 2022-05-05
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Extremely poor quality.... Won't be doing this again
REBEL BEAUTY BRANDS LTD . 2022-04-02
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Stopped ordering from here for a while and thought I'd try again because I like pizza hut. Unfortunately they still undercook the deep pans so it was just soggy. Won't be coming back.
tom sullivan . 2022-03-19
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Didn't get order and phone line always busy
Muskrat . 2021-10-30
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Delivered cold hard pizza...... Rajesh the manager is very unprofessional. Domino's so much better....
nicdyer1 . 2021-09-11
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Very good fud you thanks for your time
Jonas Meskauskas . 2021-07-13
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Yum yum yum! Haven’t ordered for years and he had a hankering. Quick delivery, super hot and with lots of toppings. Very tasty, would definitely recommend.
TheAntitrollpatrol . 2021-07-02
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First time had a pizza from Pizza Hut for a few years. Had a Veggie Pizza with Garlic Bread and Wedges. Delivery time was quicker than estimate which was pleasant surprise. Was very impressed with taste and portion size. Drink reasonably cool and pizza was still hot. Would fully recommend if vegetarian options.
PowerJugs . 2021-03-25
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I've ordered a meat feast was way over cooked, doritos were very soggy and not edible!!! The cheesy triangles were cold n cookie dough was also over cooked tasted burnt and came with no ice cream that I aslo ordered disgusted in the serviced provided as I've called in to complain about there order an they've put the phone down on me once an then told me I need to contact uber eats like the driver is responsible 😡 I will never order from hemel pizza hut again
Liam Gaastra . 2021-03-21
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Extremely poor customer service if something is wrong with your order. However that may just be the Hemel branch. Would not recommend if you need to remove an item and replace it by another.
Robert Horne . 2021-01-21
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Drink was warm, pizza was also warm. Just feel disappointed overall Tbh
A Chuck . 2020-08-10
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Terrible service. Was 35mins late (pre ordered for 8pm) When called advised that it was on its way. 15mins after that still no pizza. When finally turned up was left out side the wrong block of flats and was cold! When complained to customer service head office, they were told that this didn’t happen and made out we made this up! Shocking.
Laura Hemmings . 2020-07-11
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After a ten year absence I have been converted back to Pizza Hut!! The pizzas were super fresh, ingredients were fresh, spot on and tasty with a food amount of toppings. Sides were good. Delivery arrived quickly and on time!!
Louie-Mae Gibson . 2020-06-10
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Horrible, tasteless pizza and chicken wings. All day dominos!! Also unprofessional service.
David Lingurar . 2020-02-20
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As always great service and great pizzas 👍
Tracy Alderman . 2019-12-28
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Ordered on Saturday evening. Best deal I could find. Arrived when it said by a pleasant driver. Food was hot and tasty. Exactly how I expected quality. Thank you.
Maria Sear . 2019-08-18
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Still trying to order a pizza! This one only delivers to HP postcodes, so will deliver to Bovingdon which is 4.3 miles away from them but not to The Aubrey Park hotel which is 3.5 miles away from them. Honestly the idiots have taken over at both Dominos and Pizza Hut.
dmc advance . 2019-03-18
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Food was mediocre but the delivery driver refused to come to my door as I live in the kd and had to leave the kids alone while I went down. All the other delivery guys come up and I wasn't happy at all with this
J Jay . 2018-11-05
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Great tasting food, good deals and delivery time is good. Staff are friendly and helpful.
Char Taylor . 2018-08-30
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Pizza arrived and was cold. Hardly any cheese on it with all the toppings falling off it. Ordered Cherry Pepsi Max and just got a normal Pepsi Max and the cookie dough Ben & Jerrys I ordered ended up arriving as Caramel Chew Chew. For the £5 odd they charge for the pots of ice cream, they could at least attempt to get the flavour right! When mentioned to the driver he wasn't interested at all. Won't be ordering from here again.
Karina Green . 2018-08-24
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Tasteless pizza, ingredients taste old, dry as anything on the top yet really greasy on the bottom, I thought Pizza Hut was one of the best, certainly not nowadays, they appear to be a run down outfit now
Kitty Katoussa . 2018-04-14
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Tried it a few times, everyone every time pizza is not great. Mainly dry and over cooked
maria power . 2018-04-08
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Food is nice but always gives me an upset stomach later on now, never used too when it used to be owned by clearly a different chain. Very greasy.
Alex . 2018-02-09
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Not best place to find parking but they do deliver. Mac and cheese side off the menu due to lack of demand. Usually enjoy but not this time pizza a bit soggy waited 15 mins . OK visit but not great.
Jeanette Collins . 2017-10-18
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For a pizza that apparently came straight out the oven it was cold chicken wings slimy and yes cold was able to track the order said it was in the oven and yet I was looking at it second time we have used them and the first was bad and now the 2nd so lesson learned
Scott Davies . 2017-09-18
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Rude people serving, grunted and had no manners. No one wearing Pizza Hut shirts, people sitting around talking in the office and had to wait 5 mins before someone could be bothered to take my order. Really worried about the state of the food if that was the level of service. Pizza Hut going downhill at great speed employing people like this!!!
Richard Adams . 2017-02-25
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Awful service. Ordered for delivery n driver didn't turn up as he could not find parking despite clear instructions given on where to park. No call from the restaurant to say food would not be delivered. Had 5 nurses waiting for food who then only had 15 mins left for lunch before going back to their patients. Totally unprofessional and would never order from them again. Dominoes much better service!
ronak shah . 2017-02-15
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I would appreciate if the employee answering the phone understands English .had to hang up in the end very disappointing
Danny Smith . 2016-12-10
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One of "Delivery available" pizzas. Can make your own pizza.
Dmitry L . 2016-10-24
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Rubbish problem with franchise quality is lost used to like pizza Hut but will never order another pizza from the hemel or any other branch dominos is the future
Kevin Mcdonagh . 2016-08-26
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Horrible thought I would give it a go have a change from dominos, never again. Way too much cheese hardly no toppings and under cooked. 👎🏻
Christine J . 2016-07-17
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Great service, great pizzas and great deals! Love it!🍕🍕xxx
Rachael McCann . 2016-04-03
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They make best pizza compare to others. I love veggie sizzler. Sometime they also running good offers. Always worth to ask if they running any offer or not.
मनोज जांगिड (Manoj Jangid) . 2016-03-17
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I enjoyed the food and the delivery was excellent!!!
Georgia Darsley Ward . 2013-08-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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928 Opinions
Our table was booked for 1pm, it wasn’t busy, we were given menus, but no offer of a drink. We must have waited for 10minutes with no sign of the only waitress coming over. I decided to go to the bar to order drinks, I was told someone will be with us soon to which I replied but they aren’t!! Finally our order was taken, food delivered, my friend asked for Parmesan cheese, but it never arrived. You had to put your hand up to get attention, no one came over to see if we were happy with everything. We asked for our bill, it was bought to our table and again we waited a good 10minutes, hand in the air to actually pay!!! Food was good, service absolutely appalling, goodness how they would cope if it was busy!!!
758 Opinions
The staff started arguing amongst each other. Shouting and swearing when customers were present. Very unprofessional