Based on 149 opinions finded in 2 websites
Based on 149 opinions finded in 2 websites
Opinions
Lovely Chinese, good quality and full of flavour
Josh . 2024-10-28
MORE AT Google
Absolutely worst Chinese take away ever. The chicken was to say the least slimy, we could not eat it. The pork in barbecue sauce was so salty we couldn’t eat it either. The rice and vegetable chow mein were ok.
Ann S . 2024-10-11
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Absolutely terrible, £60 wasted on awful food. Chilli beef was inedible, chow mein was flavourless and slimey. Don’t waste your time and find somewhere better than this hell hole.
Kelly P . 2024-08-18
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Worst Chinese I have ever had, prawn toast like rubber, beef chow mein like the rubber soles of old shoes went straight in bin. Special fried rice was not at all special like rice pudding went in bin and sweet /sour sauce toxic gelatine. £40 wasted as none of it was edible and I’m really not that fussy usually
cathy . 2024-07-27
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Where do I start .I wouldn't feed what they gave me to my dog .it is possibly the worst chinese we have ever eaten.i couldn't possibly give this takeaway a positive review as it didn't even resemble a chinese.
Ian E . 2024-07-27
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Been ordering for a few years now and didn't mind paying the high prices as food was always decent but you've just increased the prices even more so won't be ordering again. Thought you would want to remain competitive considering the new Fish & Chip shop just opened.
Kyle Batchelor . 2024-06-14
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I think this is a new owner. Food very poor. Spent £60 Didn't even get prawn crackers.it all tasted the same. Won't be going again.
Tour29606005394 . 2024-04-08
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Amazing food! Always piping hot and delicious! Food is always delivered really quick and ok portion sizes. Quite expensive but you get what you pay for.
Robyn A . 2024-02-19
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Great food, fast delivery, never had any issues
Wesley Kerr . 2024-01-14
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Always great food from here x Can't complain at All My friend was amazed at the portion sizes
Paul Lessiter . 2023-12-30
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Best Chinese in Hemel the beef and mushrooms are to die for.
Jodie Morris . 2023-09-23
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We have always good service and food here
Debbie . 2023-09-15
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Arrived earlier than expected, hot and well cooked
Danni _m . 2023-08-30
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Ordered from them many times. They do nice big portion always fresh and delivered on time. It happened once that the meal was slightly to salty but in overall good food. I really don’t understand those 1 star reviews.
Katarzyna K . 2023-07-28
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Disgusting food and complete rubbish in a Foil container. Must report to Local Council for, food safety standards and hygiene . NOT COOKED FOOD RAW SMELL OF YELLOW POWDER AND NOODLES LIKE RUBBER BAND ,RICE IS LIKE PING PONG . Guys please Refrain oredring food from this Chinese Utterly rubbish Take away I’ve ever had .
Dev . 2023-07-17
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I've ordered loads of times from New Happy Garden and the food has been amazing but tonight was the worst ever. I ordered mushroom chow mein like I always do first time ever it was horrible. Hardly any mushrooms normally there's quite a lot and it tasted greasy normally it doesn't taste greasy. I could only eat a little bit most of it went in the bin. Feeling sad about tonight's dinner. All I could think is maybe a different chef cooked it this time.
Wayne King . 2023-06-21
MORE AT Google
Nice food but don't get enough for the price compared to other Chinese takeaways
James Adams . 2023-06-12
MORE AT Google
Bad tastimg food rude customer service one hour and a half wating for food and was not told it would be this long
Hz H . 2023-04-29
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Great place ...food delicious delivery perfect....the best Chinese by far. Dissapointing not open Tuesdays when should be open all week, If you have no boiled rice then how the hell do you make fried rice without boiled rice ….
Scott Bowie . 2023-04-16
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New happy garden, has a new happy customer. First time I've used them and will definitely be back. Food was delicious, delivered early and piping hot. Fantastic.
Danny Cox . 2023-04-03
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My new favourite Chinese restaurant. Delicious quality food at a reasonable price.
Stephen Fletcher . 2023-04-01
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Terrible food, lukewarm at best, ribs were lumps of fat. Chow mein was tasteless apart from far too much salt, and packaged very weirdly, with slimy undercooked chicken, beef I couldn’t chew and no prawns. Chicken balls were dry and splintery. Curry sauce was so thick it had to be spread like butter. The new owners have even less idea about Chinese food than the last owners who weren’t great either. Waste of money and will not use again!
Eve.p . 2022-09-19
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Beef chow mein was dry, couldn't finish it.
Deborah Shode . 2022-09-10
MORE AT Google
Best Chinese I ever had and spot on every time... delivery always on time too... won't order anywhere else
Donna Ringsell . 2022-08-24
MORE AT Google
Honestly the worst Chinese I’ve ever had. I haven’t ever in my life left a review but this food is so bad I had to do this, didn’t even finish the food I stopped eating to put this review I asked for extra soy sauce for my rice it tastes like no soy sauce so disappointed no flavour never ever again.
Tash Thompson . 2022-05-02
MORE AT Google
Friendly and helpful service, reasonable prices, quality and tasty foods, clean environment, good packaging, also, easy to park my car and wait. So, what else can I ask for ?
Felix Or . 2022-03-02
MORE AT Google
website very easy to use, got my delivery on time very impressed with the food, the best in town
Martin Kwan . 2022-02-21
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New Happy Garden is our go-to Chinese takeaway. We like the dishes such as Satay Chicken Skewers, Mini Spring Rolls, Singapore Chow Mein, Beef Curry and Chicken in Oyster Sauce. They have their own website, it is easy to navigate and place order (Collection or Delivery), you can leave a note if you have special request, very good service indeed.
Zhangmin Lu . 2022-02-13
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老板一家都非常friendly!食物健康卫生。I personally believe this to be the best Chinese Restaurant in town. The fried noodles is my favourite! The Manager is very quick and efficient and she is very friendly we have good conversations.
Megan Tsui . 2022-02-13
MORE AT Google
Hands down the best chinese takeway/delivery in hemel! Maybe banana leaf is good too but for me its new happy garden! If you like soggy batter and greasey noodles... don't come here! But if you like fresh ingredients and punchy flavours this is the place.
Charlott Llewelyn . 2022-01-07
MORE AT Google
Food was great but we booked food for 7.30 as had people round for that time food arrived just before 7 so friend had to eat food cold
Matthew G . 2021-12-22
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Have used New Happy Garden a few times in the past few months and have not been disappointed yet. Lovely food, prompt delivery. Great service 👍
Jo Wilson . 2021-11-26
MORE AT Google
Food was cooked ok and pancake roll was quite nice but I think the price of £3 for just one spring roll Is massively overpriced…I think perhaps paying a bit more and getting two rolls would be a much fairer deal.
V4177Etrebor . 2021-11-22
MORE AT TripAdvisor
Flavourless food, over-priced compared to other local Chinese takeaways and the receptionist wasn’t very helpful seemingly not wanting to be there. I can’t blame them to be honest, the bleak reception and dull atmosphere must have made the minutes tick by like hours. Bottom line if you like your oriental food don’t eat here.
Matthew Mesiano . 2021-11-12
MORE AT Google
Absolutely disgusting worst food I’ve had in a long time no customer skills rude will not be going here ever again do not come to this place.
Shaun Patrick . 2021-10-25
MORE AT Google
Good tasty grub, highly recommended😋🙏
Michael Getliff . 2021-05-21
MORE AT Google
I collected my order myself.from time i phoned the order to the time I was able to collect order was 50 minutes.. the meal was ok but it was the best I've had.
Ian Freelove . 2021-05-02
MORE AT Google
After waiting 45 minutes for collection on Saturday evening. The food was cold no flavour and bland. Will not use again
carol wakelin . 2021-05-02
MORE AT Google
We order online from this shop atleast every other week since the first lockdown! Our regular order will be beef chow mein, chicken fried rice and crispy duck (our favorite)..sometimes we add in some dishes. Food is always fresh and taste amazing! Their dumplings is delicious too!! We are always happy with our order! - from #60
gem guillermo . 2021-04-17
MORE AT Google
Very good just fancied some noodles so pooped in lovely in less than 10 mins was on my way home .
Jeanette Collins . 2021-04-15
MORE AT Google
Just had a takeaway with my husband, bean curd in black bean sauce, bean curd in sweet chilli, veg noodles and rice. The vegetables were fresh and crunchy with good flavours and the tofu was succulent with a lovely texture and wonderful flavours. Simply the best!
X5640CFracheld . 2021-04-03
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We have ordered with mom, a corn soup and hot and sour soup. Both been hot and delicious. The chow mein was nice and the chicken was just great specially with lemon sauce. We recommend to everyone.
MeiMei . 2021-02-20
MORE AT Google
Food okay. First time eating there nothing special compared to others In the area.
Richard Rogers . 2021-02-13
MORE AT Google
I live 5 mins away yet they stop answering calls 30 mins before, why? Lost a genuine customer.
Bhashara Bennett . 2021-01-27
MORE AT Google
We ordered, took 2 hours to get here. Most food was average at best. Chicken chop suey smelt like farts and tasted even worse. Massive hair in food caused 5 minutes of gagging, both of us were sick. Rung them and after 10 minutes of convo, they deemed fit £5 return (for £40 order) and another £5 off when we next ordered with them - which will never happen, so gladly didn't take the offer. Don't go here.
Upsetcustomer12345 . 2021-01-23
MORE AT TripAdvisor
Ordered takeaway. Just over £37. Took 2 hours to arrive. Arrived mostly cold. Very long hair in the food got wrapped around my uvula causing 5 solid minutes of gagging. Chop suey actually smelled like human excrement. Avoid at all costs.
I75RNwills . 2021-01-23
MORE AT TripAdvisor
I dont like giving negative feedback, but I'm sorry to say I will never be ordering here again. Both my usual places station cafe and treasure house was shut, so looked at this place and thought lets give it a go. The quarter duck must have been a duckling as it was tiny, the chicken satay was chewy, the chicken in my chicken Thai style looked like it was ripped apart and boiled, it was a awful jelly like texture. Not impressed at all
Mike McIlroy . 2021-01-16
MORE AT Google
Always great food from here, have been a customer for the last 13 years and never had an issue
Someone Somewhere . 2020-10-31
MORE AT Google
I love New Happy Garden food! I can say It’s the BEST Chinese food in Hemel Hempstead ! The food are super tasty, especially spring rolls, crispy chilly beef, Hot and sour soup, Singapore noodles, king prawn chow mein........they’re all very yummy 😋 I definitely recommend New Happy Garden to everyone ! Fantastic food! 👍
han xie . 2020-09-24
MORE AT Google
used this place quite a few times over past three years and always been good ...im quite happy to drive to this one to order than use one nearer to me as its better quality ... never had a fault with this place ...
cazamondo . 2020-08-15
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We regularly get our takeaway from here and enjoy the food. Each Chinese take away has it's own style and this is one of our favorites. We have always had great prompt service and found the staff patient.
Susan R . 2020-08-07
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Very good food and great hygiene. Loses a mark cos I asked for salt and chilli ribs and got home to find bbq ribs. Check your order.
Crazy J C . 2020-03-14
MORE AT Google
Food was reheated and left my daughter with an upset stomach
Sharon Jarvis . 2020-01-10
MORE AT Google
Always brilliant food, good delivery times, effective hunger relief 👍
Kamar Murray . 2019-12-24
MORE AT Google
Tried calling for almost an hour but they wouldn't answer the phone. I gave up in the end and order from the Treasure House in town, they don't deliver but the food is always great and the people in there are very friendly and answer the phone.
Mark Brown . 2019-12-21
MORE AT Google
Ordered online for delivery to my hotel. Gave the hotel name and postcode with instructions to call me when about to arrive and I would meet him outside reception. At 7.30pm got a call, couldn't understand the guy as clearly English wasn't his 1st language but deduced he was telling me he'd arrived so I said I would be right down. Waited outside in the drizzling rain, got another call saying he was outside, turns out he went to the wrong hotel. Called Happy Garden to complain, received no apology she just said she would speak to the driver. Eventually arrived at 8.05, the meal was lukewarm and not very appetising so threw half of it away. A very poor experience which I will not repeat.
Trickydicky1064 . 2019-09-25
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I use this takeaway nearly every week and have never been disappointed. Would recommend this takeaway for a lovely meal.
Pioneer760760 . 2019-05-07
MORE AT TripAdvisor
Ordered chicken curry and sweet and sour chicken balls online. Order arrived in 30 minutes Plenty of chicken and nice sauces. My favourite takeaway now. Highly recommended.
Indianfoodaddict . 2019-04-19
MORE AT TripAdvisor
I made an order for £27 worth of food at 1930 on a Sunday. The food didn't come after an hour, so I called up. They didn't have my order and had to request the kitchen to start it. I waited and waited. Finally after another 70 minutes the food arrived. I was told I could have some money back, but this didn't happen. I was passed feeling hungry. Upon opening the Thai style chicken I was very amused to find chicken in a heinz style chicken soup with a few chillies thrown in alongside the usual soggy veg. Dissatisfied to say the least. Poor customer relations. Poor quality. Very slow service. I'd recommend going elsewhere, or if pushed ringing in with your order at least.
G4494INricharda . 2019-04-01
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Having placed the order online and selected the delivery slot of 18:30, we did not receive the food until 19:00. I phoned several times to enquire as to where it was! The food was almost cold and the lemon chicken was very dry. The half duck and pancakes needed more pancakes a sit was to be a main meal. Customer service was not very good given the delays.
PBalix . 2019-02-23
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Sadly the quality of this take away seems to have dropped. Had a takeaway today but the sweet and sour chicken peking style was only lukewarm and the sauce was very lumpy, The crispy beef was very chewy and again only lukewarm. The s8ngapire noodles were delicious but again lukewarm, Perhaps if you order on line and the food is cooked in advance it is not kept warm. So disappointing as this was our go to place 😟
Miggseee . 2019-02-13
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This used to be a good Chinese takeaway but in recent years the prices have gone up and the quality has gone way down.Unfortunately, like many Chinese takeaways they are using some cheap kind of processed chicken that is spongy and unpleasant - for 5-6 quid a dish I want real fresh chicken!
munchbag37 . 2019-02-08
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been getting food from here for years. never had a bad meal. the salt n chilli chicken/chips/squid are amazing. won't go anywhere else for a Chinese as always find most places too greasy. can't really comment on delivery times as I always collect. every time I try something new here it's always great too.
HENNESSY_10 . 2018-11-18
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first time to tried it. i have to say its really delicious food, especially, salt and chilli chicken taste so good. fast delivery , price is reasonable, i will recommend it.
896vivian . 2018-10-10
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i love the food from here!!! its really good and fast delivery, staffs are very friendly, recommend it !!
emma8989252 . 2018-09-26
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Wide variety of quality and delicious Chinese Takeaway food. The service is great and the food is good value for money.
Edward D . 2018-08-15
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Tasty food, sometimes a little greasy. Staff friendly, reasonable prices. Good looking menu with quite a bit of choice.
F2831SAmarieb . 2018-01-22
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We've been using this Chinese a good while and there have been regular menu reprints showing small price increases. Recently our bill has been around the £40 mark and obviously we've been happy with the food or we would've gone elsewhere. However, when I rang to place our order last night I was told the bill would be £62 - a 50% increase! We are creatures of habit and even after perusing the menu we always order the same meals! I asked them to read my order back to me, along with the prices, so I could see where we'd gone wrong. It soon became apparent that there was no mistake - mini spring rolls up from £1.30 to £2.50, crispy seaweed now £5.30 not £3.80 & egg fried rice up from £2.90 to £4.10?? All the mains up by around £1.50. I questioned why there was such an increase and was told 'that's the price the computer gives me, I just work here'. Needless to say I didn't go ahead with the order. We ordered instead from Treasure House in town. The food was lovely, the staff very friendly & efficient and the prices at the level they should be!
Tracey E . 2017-10-28
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i have read a few reviews on here who gave this place negatice feedback but i wanted to try it anyways and give it my own feedback. i am shocked. i was expectinģ it to be poor and cold etc but i loved it. i went here with my girlfriend and it was her first time too. it was quite busy as it was a friday night but i didnt have to wait that long. i have waited longer before at other takeaways. the counter girl was quite friendly and the counter guy is cool too. we ordered over £15 worth of food. no complaints at all. from both me and the missus. i wouldnt mind coming here again soon
Karj T . 2017-08-08
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Hemos estado utilizando este lugar durante años, pero recientemente han puesto los precios de todo. Puedo entender que los langostinos y carne subiendo en precio pero la tortilla y arroz?
FloydOnForever . 2017-07-04
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Elegimos Pida comida para llevar desde aquí el viernes por la noche. Una opción diferente, pero pensé que le daría una oportunidad, pero nunca más!
Ohnonotbarbie . 2017-05-06
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The food is very good and they have a max 5 hygiene scores on the doors. Food was only luke warm though. A hot food cabinet in their kitchen needed maybe to keep prepared meals hot.
ray f . 2017-01-02
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Food is ok but is always cold by the time we get home, we only live about 5 minute drive from here. Chinese food is limited in Hemel, so we do continue to eat here and just pop it in the microwave
Alison T . 2016-12-11
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Esta es nuestra comida para llevar China local y hemos usado regularmente durante un número de años. Me di cuenta en mi visita más reciente que ahora tienen una foto de Max Whitlock (que vive no muy lejos) en la pared, aunque la foto no parece que se han tomado aquí.
Kris G . 2016-10-18
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He vivido en China, y tengo que decir que el pollo Kung pao aquí pueden competir con los mejores restaurantes chinos en Shenzhen. El personal es amable y atento, la chica que lleva tu pedido es muy dulce. La comida siempre es muy caliente y delicioso, he estado muchas veces y me pareció un lugar estupendo para disfrutar de la hospitalidad y buen servicio y comida maravillosa en todos los sentidos. Mejor comida china en Hemel.
Troy H . 2016-05-22
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Nosotros lo probamos para llevar en la recomendación de un vecino (ahora estoy cuestionando si tienen cualquier paladar o cualquier sabor). La carne desmenuzada de crujientes de zanahoria triturada consistía principalmente, pimienta y cebolla y era básicamente dowsed en salsa dulce y amarga. No había calefacción en todo. No sé que 'chili' es en el título del plato, ¿verdad? La salsa del pollo satay brochetas Estaba aguada y sosa y el arroz frito especial era sosa y piezas independientes de pollo. anémicos Francamente, una de las peores comidas para llevar que he comido. No malgastes tu dinero en esta basura.
Stanton1975 . 2016-05-21
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My husband and I regularly order from Happy Garden Chinese takeaway. They are always a bit abrupt on the phone and delivery takes a while but it is certainly worth the wait. We order salt and pepper chicken wings - they are amazing! The duck with green pepper in black bean sauce, beef with cashew nuts in yellow bean sauce, crispy shredded chilli beef, chicken chow mein, egg fried rice, sweet and sour chicken balls, mini veggie spring rolls are all great dishes. If you order a meal it generally comes with free prawn crackers. Overall we rate this as the best Chinese takeaway in Hemel Hempstead.
Roberj18 . 2016-03-28
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Had the family over for a Mother's Day takeaway. When the food arrived 5 dishes were missing, we called them back straight away and they said they would send out the missing dishes ASAP. We waited 40mins and rang them to see where our food was. The man on the phone said that he had spoken to the chef and it was impossible that they had missed so many dishes from our order but said this time he would let us off and said the food was on its way. We felt outraged that we were accused of lying, it ended up in a tense conversation that we had made it all up. When the food had arrived they had put a note in the bag repeating the chef had not missed off our orders. It has put a big downer on our evening, and after all that the food wasn't that great. Will never use New Happy Garden again! So offended to have been called a liar.
Sarah H . 2016-03-06
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The portions here are much larger than most of the other Chinese takeaways I've used in Hemel, although it's a bit more expensive but worth it, big chunks of meat in every dish. Easy to park outside and friendly staff. If you spend enough you get free prawn crackers (not very tasty though, more like cardboard) and a bottle of fizzy pop.I recommend the Kung po chicken, delicious and comes with cashew nuts on top. Yum yum.
FloydOnForever . 2016-01-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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95 Opinions
I am changing the 1 star review to 4 as in the last few years its got better,yes it was awful I will admit but.....since getting deliveries over the last year or so it's become very good......chicken chow mein is lovely and so it crispy chilli beef.....cant say fairer than that when the food has improved :)
114 Opinions
Their food is delicious but their delivery is shocking and steadily getting worse each time. Over an hour late this time, making it 2 hours from when placing the order. If they can't meet the time they state, they should be more transparent and honest about a realistic timeframe.
101 Opinions
amazing food! I've said it before the pancake rolls are so good! this place is the only way to go for great take out.