Based on 186 opinions finded in 2 websites
Opinions
For the value for money, 5*! Food is decent too.
Eliot Mortimer . 2024-10-15
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dont see where the bad reviews come from , eat here weekly and have done for over 2 years with no issue , literally scoffing one as i write this , amazing staff , food is 10/10
Finesse Plates . 2024-10-10
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Had the most amazing meal for one last night. Always the best in Hemel without a doubt.
Raj Rawal . 2024-08-24
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Love this place ppl so friendly and nice food is excellent
Debbie Whiting . 2024-08-21
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Best Chinese in Apsley. Fast delivery. Delivery driver is lovely and tonight we got a free dessert my favourite toffee apple fritters 🫶🏽 thank you so much
The Moody Rooms . 2024-08-04
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We really enjoy it every time we order from here and the food is really tasty! One thing to note when reading others reviews, there is a lot of complaints about delivery times. We collect and have well cooked, hot food when we arrive home! I don’t think it’s fair to judge the food being ‘cold’ when you can’t be bothered to go and pick it up yourself!
natz3732 . 2024-02-02
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Best Chinese food I've tasted delivered hot and speedy have recommended you to friends will defo use again
Jackie Martin . 2023-11-22
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Food was cold, no flavour. Severe food poising 6 hours after. Phone them up and was told “No one else has complained, so can’t give you a refund.” No compassion from them what so ever!
Luke Pepperell . 2023-11-11
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Always a good Chinese, fantastic customer service with a smile and delicious food
Judith Edmondson . 2023-11-10
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Really good quality. Great take away option
Jagdeep Ahluwalia . 2023-11-06
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Was horrible didn’t enjoy it at all took a hour and a half to get here and I only live round the corner food was cold and dry it didn’t taste like a Chinese at all not impressed
Emma Nevison . 2023-10-31
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I ordered tonight. It was late got told hour and it came in 2 hours, Cold and not very nice at all... Won't be ordering from there again.
Kelly Seeby . 2023-10-31
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Amazing food and customer service. Took amazing care of my pregnant daughter. We're so nice from the second she walked through the door. Brilliant all round 5****
Jenna Adams . 2023-09-21
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Been using APSLEY Chinese for years great food good service. And the the guy taking the orders is a real gentleman
Kevin Mcdonagh . 2023-09-21
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Great food and delivery service
David Canale . 2023-08-15
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First time trying out this place and I just wish I'd found it years ago! Without a doubt the best chinese food I've had in Hemel Hempstead. The staff are also lovely, kindly gave me some free prawn crackers too.
Michelle Church . 2023-08-08
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Best Chinese takeaway in Hertfordshire, tasty dishes, great prices and amazing service. I just love this place, it's a real treat!
Donovan Haig-Godden . 2023-07-29
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Love there food. My daughter loves the toffee apple fritters. And they made them especially for her. Thank you so much
MsMoodyB Williams . 2023-07-07
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The Only Chinese I get in the from whole of Hemel Hempstead, always a good standard staff are friendly and helpful!
K Mac . 2023-06-22
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Love this place. Staff are amazing. Food always tasty
Monroe Koko . 2023-05-21
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Always a good meal here. Never disappointed.
Kevin Pritchard . 2023-05-20
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Ordered twice now, the food is so so delicious! Got a free dessert which was so lovely too. Its also always appreciated when the staff are so lovely and patient and so kind
saranna chatterjee . 2023-04-14
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Would never leave a poor review but I’m absolutely shocked! I have ordered from here 4 times and each time there was something wrong with the order. Which I had always let go. The fourth time I ordered I asked for a prawn dish and got given a pork dish. So I called up the lady on the phone said the delivery guy is on his break after his break they will send my prawn dish. Half hour later I received it. I have just called to make an order and been told there is a note on the system that I have banned from ordering! This is because I didn’t give back the cold pork dish. I would hate to think that my food had been in the hands of someone else got cold before given to me! The delivery man did not ask for the pork dish back either. No responsibility taken what so ever after being so patient after always getting wrong or missing items from my order. I asked to speak with a manager but none available very disappointed with this poor unfair customer treatment!
Faye Edwards . 2023-04-01
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Great takeaway, always very friendly staff who are very helpful with our dietary requirements and even with the occasional mixup (they get very busy sometimes) they're great with fixing it. Always quick delivery, hot food and very grateful for when we get dessert on the house!! :)
Ruben S . 2023-02-28
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Best Chinese food in the Hemel+Watford region. Good portion, good prices. Tried everything around, none are even close.
Biswarup Choudhury . 2023-02-27
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Really good food and the service is very good, they all are very happy and helpful, The parking can get busy there but a bit further down you have Dunelms car park.
James . 2023-02-21
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Me and my husband love the food from we think it’s the best Chinese in Hemel!
Leanne Zubairi . 2023-02-14
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Delivered to bovingdon. Food was great.
Dave B . 2023-01-30
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I've had delivery and pick up from here. Food is amazing. Staff are lovely 😍
Moody B . 2023-01-15
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Very rarely leave reviews but really disappointed. Hopefully it was because it was Christmas Eve and they couldn’t cope but after an hour and a half received cold food, one less meal (but after a call apparently it was our fault) and the food was terribly bland- egg fried rice with no rice, chicken noodle dish no sauce or flavour at all and nothing got better. Really believe this place needs to make a much better effort for their customers.
Anna D . 2022-12-24
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The worst food, I ever got first time going there, chicken and pork looked and tasted as if it was a week old,please don't go there
Cecilia Obrien . 2022-11-20
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I ordered a Chinese for my son. The portion was small and , very little meat in it. I've ordered elsewhere before and never had any problems. My son was ill during the night after eating this meal. He informed me!!
Sian Kennedy . 2022-10-10
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Have used this take-away many times in the last 20 years and have nothing but good experiences - always well cooked and timely - would recommend
Graham . 2022-10-01
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Really surprised by the number of 1 star reviews on here. We've been getting dinner from Apsley Chinese/Chung Wah on an almost weekly basis for nearly 10 years and have never had a bad experience. Food is tasty, with generous portions and delivery is always prompt. They are a little bit more expensive than some, but only slightly. We usually have Peking ribs, chicken satay and sometimes the crispy duck which are all excellent.
Greg Cheeseman . 2022-07-20
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Always had good telephone service, nice communicative lady who answers the phone. They are obviously very busy - this is one of the best Chinese takeaways in the area of Bovingdon. Food arrived hot and is obviously freshly cooked (as opposed to some restaurants that have food ((the popular choices)) pre- prepared!) as it’s crunchy and the meat isn’t chewy. Prawns we’re delicious and very fresh. My family whoofed it down! Will use again, as good value for money and good service which means a lot to me.
MillyMaid . 2022-07-16
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Very prompt takeaway service very nice food we tried theeals for 1 and found th very good value
Roland Stinson . 2022-06-30
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I've travelled across the UK & the world and tried Chinese food from Alaska to a China Town in Japan, and this place takes the prize for worst Chinese food ever, the chicken wasn't cooked, it was lukewarm, had a rubbery texture and tasted like plastic, the spring rolls were mainly sloppy with one having just a massive wet centre and the prawn toast was squashed, hard from being over fried, covered in excess oil and just bad. The service and manners of the staff is great tho, but the cooking is terrible.
Mr_ Geekchic . 2022-03-14
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The foods always great. Consistent and really tasty
Sharon McIntosh . 2022-03-11
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Best Chinese take away in the village with super friendly delivery service. Our usual dishes hot and sour soup, Singapore noodles, shredded beef & satay. Would be perfect if they’ve fried hot fun.
Fi . 2022-02-20
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The meal we had last night 12/9/21 was terrible. Made the mistake of ordering too early. (6.15pm) Lunch time food reheated and refried. Pork balls chewy could not eat. Spare ribs, and egg rice again terrible. Just left it and put it out for the foxes in the garden who loved. Shame do love a good chinese.
ginny r . 2021-09-12
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Amazing food, great service and very friendly staff.
Vikki Greenacre . 2021-08-30
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Good value, freshly cooked and tasty. Highly recommended.
Tony Manton . 2021-08-16
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Super, overall very good, efficient and friendly staff, what's great is they give you a collection time for pick up (NOT delivery) and it's bang on, hot and fresh . I'd say good attention to detail and customer service as well. 👍👍
Finley Wood . 2021-05-26
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Great food and staff were brilliant
robert webb . 2021-05-19
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Great food, great service, I have had at least 20 take aways over the last year or two and enjoyed every one of them!
Michael Dombey . 2021-05-02
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Now my go to chinese as it has more options for vegetarian food then most. The crispy seaweed is probably the best I've tried too.
Claire Kennedy . 2021-04-09
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on saturday 6th march ordered chicken balls and a chicken curry, it was disgusting, the chicken had a hard crust on it tasted like it had been cooked the day before and then left under a grill to keep it warm, it all went straight in the bin, what a waste of money. If they send out rubbish food like that then the bad reviews will not bother them. I will never order from there ever again
Ray hemel . 2021-03-28
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Best Chinese in Hemel Hempstead. Service and food quality is always excellent on every visit.
Karl Dean . 2021-03-24
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Great food very quick delivery and very pleasant and helpful staff
Leo Canning . 2021-03-17
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ordered chicken balls and chicken curry, totally inedible, the chicken was like it had been cooked the day before then left under a grill to keep it warm, it had a hard crust on it and even harder to chew, it went straight in the bin, they have really let them selves and the customers down
Ray L . 2021-03-07
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Moved to the area not so long ago - we found this place and we LOVE their Crispy Aromatic Duck - my wife and I can not get enough - before I use to drive back to our local Thai in St Albans because their duck was pretty good - we have tried only a couple of their other dishes which we good but their DUCK is amazing and for that its a 5 star :) There service has been brilliant during these though CV19 times - I always collect as its only round the corner and the food has always been ready and hot when I have collected at the time they said.
Abu - Jaffer Ullah . 2021-02-03
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Had a very nice family meal for my birthday. Very well cooked and ready for collection as told at order. Always good food and good service.
david agg . 2020-12-29
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Do not use this chinese when busy! 4th time of having upset stomach, complained again they dont see to care much!
Whoop Whoop . 2020-10-04
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Excellent!! This was our first order from Apsley Chinese and came highly recommended by our friends. Great food! We are located on the outskirts of Bovingdon and even on a Friday, delivery was less than an hour. I can’t express how polite and efficient the whole ordering and delivery was. Will most definitely order from them again!!
Gareth F . 2020-08-21
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Never had a bad one, been going here 5 years plus, every time is the same great quality and we collect and it’s always prompt and hot. Not to mention delicious
dominic parrott . 2020-07-01
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Best Chinese in Hemel - only issue is they get super busy at peak times but this is a good problem to have. I always collect so can’t comment on delivery.
George Tompkins . 2020-06-07
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This is the best Chinese within Hemel by far. The food is always tasty and piping hot when it arrives. Delivery is always quick.
Christine Perkins . 2020-06-02
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The food was amazing couldn't fault it at all great prices and amazing service would highly recommend
Nichole Brn . 2020-05-16
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Always had lovely food from here would highly recommend
Lou . 2020-02-22
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Could possibly be the worst take away food I have ever had only took 7 minutes and not surprised as the rice I had to cut in half with a knife and the non spicy beef chow mein was like chewing microwaved rubber .sorry for the review just being honest . £18.40 for food I threw away .on a good note the can of coke was ok
Michael Malloy . 2020-02-11
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I've just moved to Hemel and this was the first chinese I ordered in my search for a good Chinese in the area, and I need look no further! With so many bean curd (tofu) dishes and all the classics, there's something for everyone! They're polite, helpful and friendly on the phone and delivery which is always a good sign. Portion size is great! Value is great! After having had this for dinner tonight I'm already planning what I'm going to order next time. Will be recommending to everyone I meet in the area!
Brooke McGowan . 2019-12-16
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food lukewarm upon delivery the food was nice but not my prefered chinese takeaway
Gen . 2019-12-12
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Standard local takeaway. Good prices and quick collection service
Stefano Campana . 2019-11-30
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Always good food but is quite expensive
matt james . 2019-11-12
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We have used this takeaway for many years and I have to say the food is 9/10 hot when it gets to the door. The staff both in and delivery are always dwindling and polite. Happy customers.
harley260 . 2019-09-01
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Only Chinese i order from. Great food and always friendly staff :) complimentary prawn crackers and on house dessert too which is always nice
Martyna K . 2019-08-13
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This is my go-to Chinese restaurant in Apsley, great food and good value.
Andrew Hilson . 2019-07-10
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Always excellent food and service. Very friendly staff.
Andy Wigston . 2019-07-10
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Great food. Knocking off one star as they only accept cash on weekday lunch time, which was a pain.
Ranjith Rajendram . 2019-05-17
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One of the best Chinese places in Hemel and bit more expensive then others but you get what you pay for
Tom Fleming . 2019-04-27
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Really good food and excellent value.
Ian Campbell . 2019-04-06
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Been here a few times average Chinese quite expensive nothing really wrong with the place nothing exceptional treasure house is my favourite at the moment in Hemel
Jamie Thomson . 2019-01-22
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What an amazing place to grab your dinner the chicken balls are top draw and the Szechuan is amazing love this place good food good staff will most certainly pop back in and I didn't wait to long been to overs and it taken ages for my food but here it quick and amazing quality
,mason Stewartr . 2019-01-12
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The special fried rice is to die for
James Conway . 2018-11-06
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Chips were horrible curry sauce tasted vile
Orion Roberts . 2018-10-26
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Best food ever i love there service i allways older there for 3 years i allways get there chicken and noodle there best thank you to them
Fatlum Sadiku . 2018-08-10
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Firstly, prices are WAY HIGH for a take away - hence the 4 stars and not 5 but secondly, and most importantly, the food is good. Chilli beef was flavoursome and had chilli in it (surprising how many don't have much, if any !) and the portion sizes are good.
Jo Hayden . 2018-07-18
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Firstly, prices are WAY HIGH for a take away - hence the 4 stars and not 5 but secondly, and most importantly, the food is good. Chilli beef was flavoursome and had chilli in it (surprising how many don't have much, if any !) and the portion sizes are good.
joh71262 . 2018-07-18
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Which portion of "House Special Rice" is hard to understand. Check your order before leaving the premises before leaving with the wrong order and then having to pay extra to have things fixed up remotely. Seriousy bad customer service!
Mark Buckland . 2018-05-10
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March 2018, ordered egg fried rice, sweet&sour chicken balls and prawn crackers. Rice was bland and apparently free of egg, chicken balls were decent though. My issue is price, most places in London that costs around £9, here it's £11+ for no real reason. Service was fine.
Rick Buckner . 2018-03-11
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Egg fried rice, hmmmmm what egg! Just bland brown rice. The sauce in my pineapple & cashew nut chowmein tasted like very sweet, cheap congealed orange jelly :-/ very disappointing, off to get a pizza now :-)
Carmen Sykes . 2018-02-10
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Beautiful food well recommended
jason smith . 2018-01-24
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After recently moving to the area we thought we would try this Chinese, we only are a third, the bin ate the rest, the whole meal was the same colour, even the rice was brown, we felt sick and couldn’t eat no more, worst takeaway ever had.
Corey Siriwardana . 2018-01-14
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We ordered a simple takeaway from this Chinese in Apsley, Chicken Chow Mein and Sweet and Sour Pork Hong Kong style, the noodles were tasteless and the Pork was tough and overcooked. When we asked for Soya sauce the staff thought we were speaking In a foreign tonge ! They sold us a plastic pot with plumb sauce, horrible ! Never again !
Chilternpair . 2018-01-10
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My experience of this take away was not great. Tasteless, bland and very very dry food. Probably the worst Chinese food I have ever had. When I called to enquire about the lack of sauce the lady said this is exactly how the chowmein should be. She quoted me her 14 years of experience and said that if I ever find a chowmein in a sauce I should call her. A quick google search reminded me that although chowmein isn’t swimming in a sauce it has a nice juicy colour with lots of nice veg and is definitely not dry. My dish looked liked boiled noodles with beansprouts and with some sad pieces of chicken - all boiled! Not even sure what made it authentic. Terrible argumentative service and bland food. Would never order again.
Sabina Mamedova . 2017-12-27
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Nice food, nice staff, did not have to wait long
Lisa Greatrex . 2017-12-08
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Food is poor and cold take over 130 min don't use very poor use to be good at one point and a sad rude lady
Mark Zzz . 2017-11-30
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They sell chinky grub... it's rubbery!
Jon Hall . 2017-11-21
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ABSOLUTELY DISGUSTING. My sweet and sour sauce arrived and was a jelly form. We spent £49.00 and the driver tried pulling a sneaky and charging £59 when pulled up he giggled and said no it is £49!! Is he for real?? Egg fried rice - cold. 1/2 duck - dry! WorSt part when I rang no appologies no quick solutions we have to wait over an hour for someone to come and get it back for our money to be returned. Hungary kids still. Joke AVOID AVOID AVOID
Lauren Wilkinson . 2017-11-09
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Generally the food is very good never had a bad meal always hot until now, this review is aimed at the manager who I found to be stubborn and not very amiable, the food took one and a half hours to arrive I rang the restaurant to complain that the food was not hot and to be fair they said they would exchange it but when you are hungry a concession on the price would have been a bit more practical.
delboysmum . 2017-11-06
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The food is always fresh and taste we love going here. The staff are friendly and always give us a desert for free as we order so much. We would highly recommend this place
Scenic737015 . 2017-10-22
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Best Chinese takeaway in the area
Adrian Walls . 2017-10-14
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We ordered a takeaway over the weekend . The last few we've had have gone from bad to worse. The chilli chicken main was seasoned with tobasco which was just wrong. The pork with bean sprouts was all gloopy from too much corn starch. The meat in the pork balls was tough and there was no spice or fresh red chilli in the Singapore noodles. It's a shame but we'll be looking elsewhere for a Chinese in Hemel in future .
Phil C . 2017-10-10
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Always had good tasting food from here. Delivered on time and still hot and fresh tasting. The Duck is my favourite its always very fresh and not too fatty or rubbery like some take always, plus the sauce isn't too salty. The staff on the end of the telephone are always pleasant and courteous and the delivery drivers are very friendly.
NSun5 . 2017-09-09
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Awful awful awful! We went here as our normal Chinese was closed one night and the chicken was soggy and the noodles were bland. What made it worse was all 3 of us were violently sick for a few days after. They weren't interested when we called to complain. Absolute disgrace! Avoid avoid avoid!!!
Laura Cooke . 2017-08-06
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Not greasy like other chinese, the spicey salt squid is unreal.
Ryan Wood . 2017-06-03
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We had a takeaway last night and we thought it was amazing - packed with meat and flavour - really excellent. We had thought that they had become a bit mediocre but they have really got their act together and our meal was fabulous.
Jonathan E . 2017-03-18
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Wish I could give these guys 6 stars food is spot on and delivery time was really short
Luke Savage . 2017-03-16
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Not impressed at all. Both chicken dishes tasted weird; one really smelt off and the other was rubbery! Noodles were burnt - how can you manage to char the noodles!!! All in all, a very poor effort, simply avoid.
lestamunda . 2016-11-09
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Great food great price, Always on time when delivered and piping hot and delicious..especially ribs..
Diosmio . 2016-11-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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95 Opinions
I am changing the 1 star review to 4 as in the last few years its got better,yes it was awful I will admit but.....since getting deliveries over the last year or so it's become very good......chicken chow mein is lovely and so it crispy chilli beef.....cant say fairer than that when the food has improved :)
114 Opinions
Their food is delicious but their delivery is shocking and steadily getting worse each time. Over an hour late this time, making it 2 hours from when placing the order. If they can't meet the time they state, they should be more transparent and honest about a realistic timeframe.
101 Opinions
amazing food! I've said it before the pancake rolls are so good! this place is the only way to go for great take out.