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Delivery
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Outdoor
63 Opinions in 1 websites
First tried to hand me someone else’s food, by the time mix up sorted my meal was cold. Staff on window 2 seemed to b helpful. I would have returned but needed to grab food and go.
63 Opinions in 1 websites
UK Food Standards Agency would find this interesting: we were given 2 apple pies that should have been discarded 20 minutes before we were served ! Pie packaging and our receipt attached for reference . Additionally I have returned my Diet Coke back to staff as it didn’t taste anything like Diet Coke. Appreciate its economic downturn but it’s not the quality McDonald’s are known for , not to mention they broke their QA rules with serving apple Pies that belonged in the bin 😕
62 Opinions in 1 websites
Amazing staff, kind people on lobby and behind the counter. pleasant experience made us feel welcome
61 Opinions in 1 websites
I live very local but only been here a few times. Its been average or poor. My trip this evening was very poor. For two battered sausage with chips which is simple and basic from a chippy. The sausage was very bland and the batter may have been wrapped in a pancake. The chips were under cooked and tasted awful. The curry sauce waterey. I putthe sausage in the air fryer to try and salvage something to no avail. I want to support local but I won't make myself feel ill over it. Choose differently 😌
59 Opinions in 1 websites
We were in Stanhope and decided to pop in to Freddie's however before I placed my order I asked if they took cards, I was then totally shocked when this rather abrupt woman said if I must, then started ranting on about the bank charging her £1.20 for each transaction. If this is the case then I would suggest a notice on the window saying cash only or even a polite I would prefer cash but no problem if you only have a card response. I am very much in favour of supporting local businesses but this one does not deserve it with an attitude like that In the end we ordered 2x small fish and chips which were mediocre to average but obviously do not recommend this place and will not return.
59 Opinions in 1 websites
I have tried to call in twice in the past couple of weeks, just after 10 pm. On both occasions they have been closed, despite a sign clearly saying they are open till 11. We tried to attract the attention of a staff member inside but were completely ignored. Avoid this branch, there are others not far away in Leighton Buzzard and on the A5 just outside Milton Keynes. Last time I managed to get served there they gave me the wrong order, so yet another black mark.
58 Opinions in 1 websites
Ordered for takeaway. Normally fine. I ordered some chicken nuggets and fish finger happy meal. When it arrived, I thought they had forgotten our chicken nuggets but it turns out they had just put chicken nuggets in a fish fingers bag inside my son's happy meal. No fish fingers anywhere else. Thankfully we have no allergies but could have been more serious if a child with chicken allergies or dietary requirements had ordered a fish finger meal and bitten into chicken!
58 Opinions in 1 websites
Don't try to request no mayo/lettuce. They put both on my burger, realised it was no mayo and asked if I was OK with mayo to which I replied no. So took it back swapped the bun lid and left lettuce with mayo on and wrapped back up in the same wrapper with mayo on it. Very poor service. Chips were hot.
56 Opinions in 1 websites
Your a joke how can you get an order wrong when it comes direct to you on just eat half the order missing and it’s cold every time you can’t blame just eat either as you always do they don’t do the orders and put them on the bag you do they just deliver it
56 Opinions in 1 websites
Is this the worst MacDonalds in the UK? Nothing is ever correct. Fries are consistently short measures to the extent it must be part of their profits projections. Cold food, poorly presented. Very young crew of inexperienced staff constantly changing. The overall business manager is rude and aggressive, and suggested I use another restaurant. You would need to be desperate need of food if you have to use this establishment but do not expect it to be I pleasant experience.