Upper Crust in Waltham Forest

I bought the chicken avocado but when I got it home it was basically a tomato and leaves inside. The chicken was hardly anything there and looked like someone had chewed it and spat it into the baguette. There's was no avocado and basically a rip off

A truly disgusting and embarrassing experience ( as in, embarrassed to be a lifelong Londoner when this is the sort of food on offer at a major transport hub compared to similar outlets almost anywhere else in the world). At Upper Crust Liverpool Street station two baguette sandwiches ( cheese and tomato and chicken and bacon) and one americano coffee cost a staggering £15 and was almost unbelievably bad. The baguettes were damp , stale and tasted only of old socks. The contents were dry and old. A joyless rip off which left a nasty taste in the mouth both literally and metaphorically. What a disgrace compared to the crisp , fresh baguette sandwiches on offer at stations in almost every other city in the world, at a third of the cost. Avoid, and starve this disgraceful business into oblivion so that something more decent can take its place

I visited upper crust at waterloo station after a long gap and was extremely disappointed. I ordered my favourite a baguette with mozzarella cheese, tomato & basil. They do not do that any more and instead gave me a rubbish slim cheddar cheese flakes + tomato with a stale baguette. So the stuff has reduced and the price has massively increased. Increasing price should make it better but instead rubbish !! never again, Upper Crust you lost a customer !!

Biggest scam ever 🤣 Bought a chicken and bacon baguette for £6 which looked like it was filled with chicken I bite into it all I can taste is a mouthful of pure mayo. I open it up and theres just tiny singular pieces of chicken spread out on the outside to make it look full 😂😂 Go back to tell them to add more chicken they say they “cant change the recipe” and give me a new one.. which of course was even worse than the original one !!

i had a really really good customer service experience therefore i had to ask for the girl’s name that served me so i could leave a review. her name is Aminata she was really nice and helpful, gave me 10/10 service.

The new menu is so bad. The old all day breakfast (ciabatta version) was amazing and I used to get it every single day. The new all day breakfast is very inferior (why are there tomatoes in it?) and the sausage baguette isn’t great either (944 calories yet no sauce to make it actually taste like something?!) I used to visit every day and now probably won’t come again. I do appreciate the rewards scheme though which makes things reasonably good value and the staff are fantastic

I bought a cream cheese and salmon baguette at the Upper Crust outlet at Waterloo station before boarding a train. On the train I opened baguette to find it empty! I am not convinced that could happen by accident and I'm sure the staff found it a real hoot thinking that I'd be opening my baguette to find it empty, not even a scrapping of butter!

Amazing staff and very taste and fresh food! I was very appreciated with friendly and professional staff.Great coffee!

The main lady who works here is always super-friendly and helpful and always remembers me, even if it's been months since my last visit. Really nice. The sarnies are always reliably good-quality too!

Great service from a dedicated workforce. Asmita was very helpful in reminding me I forgot my sandwich

It was very Nice and friendly service and food was also nice and fast also staff was very interactive and friendly

Coffee was from a machine and tasted like metal. Baguette was like plastic. Worst £6 I've spent in a while. Expensive rubbish - surely monopoly keeps them going...

Tulsi wasvery polite today, she let me know the deals so i got more for my money and i am ever so grateful !

Being a regular visitor to Upper Crust Kings Cross, I purchased a tuna salad baguette and a ham and cheese baguette for my husband and I to have on our train journey back home. To say we were disappointed with our baguettes would be an understatement. Both baguettes contained barely any filling but we were still charged £4.35 for each! Completely ripping customers off! Will never visit again!

My regular sandwich stop on the way to work. Sabihabe is always there with a smile and a cheery hello. She remembers me and my regular order even when it's been months since my last visit. Upper Crust food in general is tasty and reliable. Yes, a bit pricey but I suppose that's to be expected in a Waterloo concourse concession.

How low has upper crust gone, such a shame. Baguette was stale, lack of ingredients and how they can charge such a premium price for poor quality food beggars to belief. I won’t be returning to any of its outlets again.

If only I could give no stars. Actually my experience was Liverpool Street station. Bread soft and stale. Filling bland (Chiken & bacon) Altogether an expensive mistake never to be repeated.

Got a baguette the other night and a coke but was charged way over the advertised price. The baguette was ok...I was hungry it was edible. The staff there are uninterested and are probably make a quick buck on the side.

Really poor baguette at Charing Cross. You’re clearly not listening to customer feedback. DO SOMETHING! Really poor customer service.

I suppose "Upper Crust" is a misleading name for this particular Food Outlet : it's a small Service-Counter, offering a limited variety of snack foods (like Baguettes, Sandwiches, Cookies, Teas, Coffees, etc.), mainly for "Takeaway", but also providing a compact seating-area. It's located in one corner of a rather uninspiring "Plaza" at Charing Cross Station - quite a contrast, for example, with the rather more "plush" surroundings at St. Pancras. That said, this Outlet, in our eyes, does a reasonably good job at its level (this is definitely not "Pret a Manger") but their unpretentious, no-frills "Offering" seems consistent with what one should reasonably expect. We stopped-by here on a Monday afternoon in early March, for Coffees & Cookies - the woman on the Counter was pleasant, and as I waited for our Coffees, I noted that she was more than reasonable in facilitating another Customer who had some form of unfamiliar "Special Offer" voucher on his Phone, from a Rail Services Company - well done! We sat in the rather spartan "Eat In" area, and thought that, overall, what we got, was reasonably OK - somewhere between "Average" and "Very Good", I suppose, but having watched the Counter-Lady do her very best, we felt it only appropriate to go with the higher "Trip Advisor Rating".

I decided to ‘risk it’ as a number of other outlets had queues that would have likely resulted in me missing my train. How bad can it be I thought. But after the first bite it hit me. My £6 pulled pork baguette (to be fair I forget the exact ‘title’ of what I ordered) seemed to consist mainly of a ‘meat’ paste with a few lumps of meat and some pork scratchings. Even after a few beers it was barely edible. My advice is avoid. Go somewhere else or abstain altogether!

I grabbed a sausage roll here before boarding a train. It was ok, but nothing special. The women at the counter were very rude and condescending. I would not go back.

Pasó por Waterloo ahora en el camino de vuelta a casa "nightshift. Pensé que podría tomar un rollo de bacon y un café, y estar con hambre también compró un bollo de desayuno huevos benedict. Pagamos casi 10 libras por este 'capricho'.De todos modos, ya que estaba al lado de la plataforma 12, corrí a través de la barrera directamente el tren a casa. Dieron el rollo de tocino de su bolsa y me di cuenta de que el pan era duro como una roca. Además el tocino era piedra fría aparece el. a pesar de estar dentro de un horno/microondas combi. El rollo de tocino fuimos en la papelera. A continuación intenté los huevos benedict. Huevos crudos o no dice - como era el caso. De nuevo, piedra fría y absolutamente repugnante. La única razón por la que puede escaparse con excrementos de venta de este tipo es porque la razón exacta nunca regresar: la gente pasa por prisa. Haber tenido más de 4 minutos que hubiera tomado, y exigimos un reembolso.Y aquí viene la cosa: intenta encontrar una dirección de correo electrónico para quejarse a ellos. Sin duda, no puedo. Aprendimos la lección tanto como odio Mc Donalds, me quedaré con ellos para un desayuno rápido porque Upper Crust en Waterloo es una vergüenza.

Avoid upper crust Charing Cross at all costs if you want coffee. Dreadful hot water is what you will get for £3 I feel I've been robbed

Compró un pollo Caesar Bagguette y una botella de Irn Bru y estaba en una prisa que no me di cuenta que el costo. Me esperaba que fuera el costo promedio puede esperar pagar (~ £4 - 5) - escaneado mi tarjeta rápido, sólo para darse cuenta de que me habían cobrado 7 libras. 50! Realmente molesto.La baguette en sí estaba bien, pero era muy pequeña y sin duda no vale la pena el costo me cobraron.

Pedimos una pantalla blanca, me dieron algún tipo de café que no era una blanca, pero más cerca de algo que puedes conseguir de un 20 p máquina expendedora.Servicios al Cliente Contacto Upper Crust varias veces a través de su página web y me ignoraron.No visualización de consistente y cuidadoso sobre nada de esto de negocios, estará dispuesto a activamente evitar apoyándolos en el futuro.

I have used this on many occasions and whilst it may not be the best, its quick and better than some of the other outlets here!

Era simplemente fluye a través de Waterloo para tomar un tren y previsto en agarrando una baguette de corteza superior. Como me empezó a alargarse el contador estaba seguro que podía oír el sonido de alguien cortando sus uñas. Me quedé horrorizado al ver que era de hecho uno de los miembros del personal superior de la corteza permanente que sirve su área informal cortando clavos! ! No hace falta decir que entré y sin duda nunca consideran tener una corteza superior baguette jamás Poner fuera de por vida! !

A so called cheese and ham baguette, was bordering on inedible. The baguette was doughy and no butter, the ham was developing a leathery edge and the cheese was tasteless. If I had not been on the train which was about to leave I would taken the rubbish back and let them know in no uncertain terms that itheir products are not fit for sale.

Como en mi título, este lugar es el peor elección que puedas hacer. Deplorables por mal, baguettes rancio. Relleno exiguo tome miserliness a un nuevo nivel. El café es potable. La leche que sólo se pone recalentados una y otra vez. Una cadena que sólo podía objetables sobrevivir dada su público cautivo en las estaciones de tren. Sería aniquilado en la high Street.

£4. 49 para un rollo de salchicha - me esperaba el mundo en ese precio. En realidad, hacía tarde para un tren así no discutir el precio, pero era sobrecalentadas y cayó aparte después de un bocado. Precios chocante. Gordon Ramsay tiene un rollo más barato de salchichas. . .

They're fast, they're cheap, they're simple and they're everywhere. What's not to love? Admittedly, I'm a baguette sandwich fan, so Upper Crust is going to be at the top of my list when I need something fast, wholesome and inexpensive. But beauty of Upper Crust...

Used to love Upper crust, worked for them ages ago. Now the baguettws they use are chewy and tasteless as is the cheese. Used to be crusty bread but have gone down hill rapudly whuch could explain why there was a bin with abandoned half eaten excuse for a roll. Awful. And as for the coffees.... shame as they used to be really good.

Decided to grab a quick bite and a coffee while waiting for the train. Sandwich was so dry and hard I couldn't even bite in to it. On the top of that milk for my latte was reboiled, too hot and tasted of a cardboard. Not suprised must have been sitting in that cup for a while. Instead of quick bite before work ended up hungry and thirsty as everything went all to the bin! What a waste of money. Never again!

What has happened to Upper Crust?!? It has become both overpriced and the quality has nosedived! I ate a flaccid undersized basic baguette (cheese and tomato - £ 3.49 and a cup of tea £2! The bread was tasteless and the cheese non existent. The delicious sauce they used to serve has gone and this is no longer acceptable on the High Street..improve or close! DREADFUL!!

Dull, dry sandwiches, which have recently been reduced in size (without reducing the price of course) Boring selection that rarely changes. Mediocre - could be so much better...sandwiches can, and should, be delicious.

I normally only use upper crust as a change from other outlets. The baguettes always look nice. My tuna baguette had a nice filling but the bread was too dry. Coffee is quite expensive

Late night train and hungry ...4.95 for a pasty but no meat. Poor quality, no meat in it and never again!

駅のベンチで子供たちのショッピング待ちです。コーヒーを片手に物足りない夫が駅の待合いで見つけたテイクアウトショップからチョコレートマフィンを購入してほしそうだったので、手持ちのポンド札を片手にジェスチャーと片言の英語で購入。ロンドンではほぼ現金が必要なくカードと娘に言われていたので、チェンジしないでの渡航で少し娘から預かっていたポンド札で釣銭も間違いなく買い物ができました。美味しいマフィンをシェアしました。

I have always used upper crust for coffee but now they charge EXTRA for decaf coffee. Fancy charging extra for less caffeine!. Will think twice about it in the future.....plenty of other places to choose from.

I usually like upper crust rolls. This time I ordered a roll with tuna and mayonnaise to bring to the train. Not very fresh and overall disappointing...

This is a place in Waterloo train station and offers takeaway drinks, sandwiches and cakes etc. Its big advantage is that it is convenient for getting food and hold/cold drinks to take on the train. The main food offering are baguettes.On this visit I had a cheese and tomato baguette, a pain aux raisin and an orange juice. The baguette had clearly been out a while and the bread was a little on the stale side. The pain aux raisin was good and the orange juice was just a main brand bottle and wasn't very cold.The service was OK, though it is a little awkward as there is so much on the counter between the customer and the server that it can be difficult to hear what the person is saying (and vice-versa). The cost was a little higher than normal, probably reflecting the location.Overall, if you are looking for a drink or sandwich to take on the train and you are time constrained then it is an OK choice.

I was short on time to get a latte from one of my preferred establishments, so thought I would give the Upper Crust coffee a go. However at 30p more than Costa for a large latte I think it was over priced by comparison

Questa catena di panini mi ricorda tutti i migliori momenti della mia vita in questa città. Magari non è così buono ma per me rimane il miglior panino che tu possa mai mangiare in questa città e nel mondo

그 어떤 샌드위치를 골라도 실패하지 않는 어퍼크러스트.어퍼크러스트 샌드위치만 있다면 기차여행 준비 끝!

This place is at all major tube/railway stations offers freshly baked baguette sandwiches in variety of stuffings veg & non veg... excellent for ON THE GO

I was actually in the Liverpool St. Branch. My food and change were literally thrown across the counter at me with total contempt by the two young ladies working there. If I hadn't been in a hurry for my train I would have made a fuss.They clearly rely on people being in too much of a hurry to worry about quality.This is shameful.

Stale rock hard,4 slices hard boiled 2 tomato / never found the Mayonnaise yet,chipped tooth on first bite, ABSOLUTE disgrace for what it costThis was the one in Kings across Station.

Finalmente una catena di panini freschi appena fatti di alta qualità. Adoro questi panini caldi. Mi piace l'idea dell'ora di produzione! Assolutamente da provare!

Very happy to find a quality sandwich at Waterloo station. I was quite tired having taken the Eurostar and then a cab ride through London to reach Waterloo. While waiting for my train I spotted it. Baguettes!! I ordered a ham and mozzarella to take on the train. Really, really good (okay I was really, really hungry). Ham had nice flavor and the baguette was very fresh. Counter service seemed a bit disorganized and not meant for the ponderous (in other words know what you want before you step up to the counter.) That said, good sandwich and good value for a rail station establishment

Just stopped here quickly for some breakfast before catching a train. Muffins were ok, not too sweet. And the prices were as expected for the location.

Experimentamos diversos lanches quando viajamos de trem para outras cidades, mas as baguetes do Upper Crust foram os melhores. Frescos, variados, deliciosos e com preço excelente. Sempre encontramos um quiosque nas estações de trem por onde passamos.

Went to the upper crust located by platform 11 in waterloo station this morning to have a quick breakfast for my train journey. Was informed coffee machine not working. And was given a cold sausage bagguette. Asked for hot. Put in oven with paper bag, which was already wrapped in and literally put in oven for 10 seconds!! Stone cold. No people skills. Found the service rude.

This Restaurant has good variety of Bakery products, sandwiches and hot beverages. They make fresh breads, sandwiches and already prepared range of bakery products to suit evry taste and pocket. Sales are quite good and especially the takeaways. One of the fin take away joints in this area. The prices are honest and affordable.

For a family on a budget, this quick service option at the Waterloo Station was perfect. We ate there almost every day, getting sandwiches to go and take back to our hotel room for dinner. I definitely recommend Upper Crust.

Great little sandwich shop. While visiting London, I stopped by the one in the Waterloo tube station twice in 4 days. One of the better baguettes I've had in all of Europe.

You must try this restraunt! The staff was awesome and the food was even better! The baguettes we perfect, and there was no problem at all with them. When they said it would be warm, it was indeed warm, not hot, and certainly not cold. I was really the perfect quick and easy lunch for the go. I suggest the Brie, Cranberry one. My son got it and he loved it even though he is eight! He gets it every time now. It is truly a great place.

We would come up by train from Epsom, having had a small breakfast. A stop at the Upper Crust and a fresh sandwich, and drink, for takeaway were just right. Decent price too.Cheers,Britishcanadianeh