The best restaurants serving Fast food food in West Midlands

My grandchildren and I went to Burger Kitchen on a rainy day on October 1st. The food is a little bit pricey but very good. One member of staff, Ruth Topping was exceptional. Very welcoming and gave lots of information, she made our visit very special. Thank you Ruth.

The food is as good as you expect from a McDonald's, but I found the service to be impersonal. Despite that the venue was very clean and quick service

They can’t even get a simple order right, missing items had to wait ages so rest of food was cold. Manager was female and very very rude lad at previous window also rude. Customer services???? They have none

Great little place to stay right next to my venue for business venue . So much so I stayed an extra night . Lulu was FAB for sorting accommodation at short notice x

If I could leave a 1 star I absolutely would. I ordered a McRib and there were next to NO onions and No sauce. Don’t even get me started on SAUCE! Every McDonalds that I have been to I have NEVER had to pay for sauce (except the 50p pots) the fact a restaurant wants you to eat food DRY is beyond me. To follow this up the lad on the window was about as useful as a chocolate fire guard with an attitude and service about as sh*t as the available parking. To top this all off we ordered a triple cheeseburger WHICH WAS LABELLED and still only given a double. Money grabbing as well as poor attitude from staff….should go back into training. :)

If you are considering a delivery from here you probably won't get a full order 4 out of 5 orders have something missing and takes ages to get a refund.

I ordered from the Redditch town centre, 17/10/2024 and when i had heard they was bringing back out the McRib after so many years, i was over the moon! i couldn't believe it! my favourite thing from the menu and they was bring it back out. Well my 2 McRibs arrived and i had never been so disappointed in my life! the meat was thinner than Rustlers and even Quicksters Rib meat! and the McDonalds rib was tasteless with literally a drop of bbq sauce on each one! the only flavour i got from it all was the bun. I ended up throwing one McRib in the bin and the rest of the other McRib i put in the bin as well. Honestly... i would rather McDonalds have not brought it back out again, it was not like how i remember the Rib or how it tasted and for the price, it's honestly better to just go to the shop and buy a Rustlers or a Quicksters at the least.. at least they have flavour and are good for the money.

Served fast but all cold Big Mac and chips both cold My daughters was the same, cold throughout Chicken nuggets was ok Bad experience all round

Well thankyou for supplying my drink without a straw yet again! It's a good job I have big hands as I can now scoop out my banana milkshake with my massive claw! I have issues with this McDonald's literally every single time I order from them. Please do not order from here after 10pm unless you wish to question your own life desisons. I have woken up after having cold sweats ordering from here after finishing work early hrs in the morning yet I still order from here as its the only place open! Don't ask me why I'll have words with myself later, perhaps I just like to be punished!?

Terrible service, stay well away! Placed and order on the app. Was told to wait in a bay. After 15min of waiting I went into the restaurant to let them know I was still waiting for my food. I asked them to bring the food out to the car. After another 15min of waiting the food turned up with a half arsed apology. Got the food home and guess what, missing items!!! Even the food I did receive seemed like it had been prepared by being thrown across the room. Rang up to complain and all I got was the same half arsed apology. Will not use this McDonalds again and it wasn't the first instance of them making a mistake. Just thought this time if phoned and complained i'd get some understanding. But no, it seems customer service has truely been thrown out the window. 0 stars if I could.

We have been customers for years, I don’t know what is happening but this is how our food arrived tonight, i understand the price increase but expect better quality than this :(. unfortunately tonight was our last one

Had large cod and chips...as always spot on very young friendly staff...superbly clean environments...food plentiful and great quality and portion size..also...Best price for Mike's around less than £6.00 for large Cod n chips...now that's magic....

Fish tastes stale and chips greasy. Overall taste is horrible old fat. Will not order from here again completely ripped off at £27 for 2 lots of fish chips and peas. It's a joke to be sending this quality of food out. Management should be ashamed of themselves

Always good kebabs, but sadly, the delivery service is just awful. Every single time I order (only once every few months, and only because I live in the vague hope the service will be better), I always have to ring up once, sometimes twice, to chase it up...it is always an hour or more before it arrives...way past the 'estimated delivery time'. I've given up and won't be ordering on-line again!

BEAWARE FOUND HAIR IN MY FISH AND CHIPS TOOK BACK AND COMPLAINED STAFF COULD NOT CARE LESS. COMPLAINED TO HEAD OFFICE TOLD ME TO GET LOST NO CUSTOMER SERVICE WHAT SO EVER ALL THESE COMPANIES CARE ABOUT IS MONEY SHALL NOT BE EATING THERE EVER AGAIN 😒