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40 Opinions in 1 websites
Ordered fish , chips , mushy peas and mild curry to take out . The food was inedible . The fish was dry and overcooked the batter tasted disgusting like it had been fried in dirty oil . The chips were dry and looked like they had been cooked and warmed up about 3 times . The peas were so green they looked nuclear . The curry was so mild it had no taste . Now I have been here before and not had a problem but the ingredients are definitely cheap and nasty and the cook needs lessons . I will not be going back .
39 Opinions in 1 websites
We going as a family and we order our dinner we are short one portion of chips and I don't need Remind them that they are a chicken shop I going to a chicken shop and I purchased an extra piece of chicken with my dinner and I asked for a thigh a side breast And then they give me a tiny piece of surely if I want to buy a piece of chicken and I specify what I would like I should be sold If a customer would like to go into a shop to purchase something and be specific to requirements, then he should be sold what he thought he was buying
39 Opinions in 1 websites
This is a review for our first takeaway from here. Firstly the prices are very high but I appreciate they aim to produce high quality food and that must be costly for ingredients. The delivery driver didnt speak enough English to understand the word Church or Car Park and couldnt understand me on the phone so our food was stone cold by the time my son walked around the block a few times to find him. I left very clear instructions on the order but he clearly couldnt read them. My husband had a lamb korma on pitta with salad but the portion was the smallest he has ever had in his entire life (and definitely the most pricey, even for a londoner) My cheesy garlic bread would have been lovely if it hadnt been stone cold and I honestly dont know if I messed up the order or they accidentally sent my son a donner kebab muffin as opposed to the spicy chicken burger I thought i'd ordered. So I appreciate what this business is trying to do, but it needs to tweak it a bit to get a better rating from me. Ive tried to be fair and hope they succeed but we will be returning to our usual takeaway.
39 Opinions in 1 websites
When you order a kebab meat, chips and cheese, there are three things you expect. These three things are meat, chips and cheese. When you only receive chips and cheese it is slightly underwhelming. I did very much enjoy the sauce with the cheese and chips. At the price of £9.50 i would have very much appreciated the doner meat as well
39 Opinions in 1 websites
Never been to a Leon restaurant before – and will never go again! The girl behind the counter was beyond disinterested and didn't even have the most basic customer service instinct. I tried to ask how the ordering works, whether there was a menu I could look at, or...It wasn't clear, because the digital displays above the serving counter were on a rotation, showing different meals. I merely wanted to get an idea of what was on offer. She looked at me like I had just arrived from Mars and just pointed at the menu that was on the counter. I had a look, chose a chicken and rice dish and placed my order. At least I think I did, as the girl didn't make any eye contact with me and shouted something to someone standing behind me. Turns out there was someone waiting for their food, so they came to the counter to pick it up. I then turned back at the girl and she was staring at me and asked "and?"... After a second or so of hesitation I repeated that I'd like the chicken dish. To which she rolled her eyes and said "yes, and anything else"? At this point I thought her rudeness was amusing, so I smiled to myself and asked for a can of coke. She then pointed at the card machine infront of me. I paid and by the time I had put the card back in my wallet the food was infront of me – great stuff. At least it was quick! There didn't seem to be any utensils, though, so as I was putting my wallet back in my pocket I asked whether I could get a fork. The girl, wrapping something up, didn't look up nor say anything, but merely pointed to a spot somewhere behind me. Turns out they keep the wooden cutlery next to the door. Once I sat down and opened the box, it was clear that the food had been sitting under the heated lights for a long time. It was soggy and stuck in the paper placed inside the box. The taste wasn't great either. Had the food been freshly prepared, it might have been ok. But the rudeness and utter inability of the staff to perform even the most basic of customer service functions was a joke. Please, Leon. Train your staff.
39 Opinions in 1 websites
Gone downhill massively . Make it look a decent size meal by it being 90% salad . What happened chao chao
39 Opinions in 1 websites
Looking at the reviews, food delivery times are as they were in June 2022. We arrived at 12.45 on Sunday 8th September to be greeted with the sign advising a 45 minute wait for hot food. We stood in a line of 12 people and reached the order point after 30 minutes. We both wanted soup, to be told Yes, 45 mjnutes was what it would take. What planet is the management on? Just how many years does it take to take the message on board & make an improvement. 45 minuted for a bowl of soup. They surely by now get the message that a wait of 1.25 hours in total for a bowl of soup is ridiculous. I cannot believe each soup is made especially to order. We threw the towel in , jumped in our car & travelled over to Trellisk near Truro, even busier than this restaurant, were served and eating our choice within 15 minutes of arriving. Is there a lesson here? Of course there is & one this restaurant should take very seriously. Very disappointed & frankly angry that this is the way customer’s are treated.
38 Opinions in 1 websites
Ordered on phone.Staff rude when enquired if u pay when you arrive and inform them youre waiting.No matter what time they say, they dont commence the order until you eventually have the audacity to ask for your order.Size of chips portion a joke too.I wont be going there again.
38 Opinions in 1 websites
I bought a pack of 5 spicy chicken goujons from here, they were delicious! Very tasty, actually spicy, and fresh and hot which is just what you want. The guy behind the counter was very friendly and professional, always nice to get customer service with a smile. Would recommend for tasty quick-grab grub.
38 Opinions in 1 websites
I ordered food to the value of £44.28 from Rocky’s on Uber eats I ordered an XL pizza but was charged an extra £2 which I was happy to pay When the pizza arrived it was size L! I rang and complained and was told categorically that the size L and XL the same size (8 slices) so why charge me the extra £2 ! And he then said it’s Uber eats that charge the extra £2 and not Rocky’s ! Well I ordered from your website so why blame Uber eats ! By the time I was trying to sort this out but he would not agree with me - my food was all cold and did not enjoy my meal as had friends over ! What made me mad was that he refused to accept that the £2 extra for XL was not done by them but Uber eats charged me ! Bloody crooks and I will not be ordering from them again! I’m sure I’m not the only customer they have charged an extra £2 but still deliver a L pizza ! Not happy at all with their service !
38 Opinions in 1 websites
On September 4th I placed an online for collection order for some fish and chips, money was taken from our account. I went down to collect only to discover Saltwater was closed for refurbishment. No notice of closure on the website. Since then I have emailed requesting a refund but have had zero response. Not impressed.