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142 Opinions in 1 websites
Visit in around 2017-2018 1. Terrible service 2. Food that you can buy in shops such as products like Frys, they sell frozen products. I would rather go home and have it 3. Long wait 4. Unclean workers 5. Bland decor 6. The place has a ego about it…but all I see is tack. Is this place closed down? I swear I heard it was. I’m all for vegan places opening up. But this place is doing nothing good. They’re just rude and unfriendly

138 Opinions in 1 websites
Very disappointing ...Owners of this business be aware! I am a frequent diner at your restaurant and has been my chosen fish and chip restaurant for my visiting family and friends on a regular basis, with the usual staff very helpful and accommodating. However on Saturday 12th April, late lunch time, I arrived with family (6 in total), The restaurant had 8 covers and the rest of the seats were empty.Two young ladies were stood chatting on entry, and I asked if we could have a table for 6. One young lady said " have you booked? I hadn't because I always call to book and I am always told " just come in, it's fine". One girl said, I need to check.she returned promptly saying " My Manager says "you will have to sit separately". I had a 4 children, aged 2, 7 9, , and 12, respectively. I said could two tables be put together as there is hardly anyone in, she said " No, my Manager said not, anyway a couple of tables haven't been cleaned!". We said thankyou and left! The 'Manager'..a dark haired gent was in the adjoining shop, so I explained, and he said " The problem is, we can't move tables as the floor is uneven." I explained that I dined here regularly, and the tables to the left are often accommodating larger groups, but the staff are just stood chatting, but can't change a table setting? Change of plan ...Blakeleys here we come! and a £122 later, welcoming reception ( even though they had reservations and were busier), beautiful food, and staff absolutely on the ball. Sorry ..serious rant, because of lazy, staff and poor Management decisions on the day. You usually do so much better, and is usually managed better, by staff usual Manager. Improvement to attitude required.

126 Opinions in 1 websites
Gone downhill. Had chip buckets a few times over the years but the last one we had at Aylsham lights was just a huge disappointment. £28 for 4 people you would expect quality produce. Only difference between kids cheesy chips and adult one was seemingly a bit of parsley on top, but a price difference of whopping £4. Cheese not melted, just pre-grated flavourless cheese dumped on the top of frozen chips. I had the winter warmer and the sausage tasted undercooked and I had a stomach ache for the rest of the evening. Overpriced, overmarketed, doesn't look anything like the photos on social media. Customer service wasn't great either, grumpy faces, no smiles.

126 Opinions in 1 websites
This review does not detract from what is a fabulous location but the food is hugely overpriced for what it is. 7 of us for a brisket burger and fries and soft drink was over £100. Now I know this is Cornwall, we were not on holiday and live about 20 minutes away but come on!

124 Opinions in 1 websites
We went here to grab a quick lunch after checking the allergen menu. Almost everything is marked as having gluten in but several are marked to say that the gluten can be "removed", meaning swapping out the bun for a gluten free bun. When we went to order and filtered by gluten free, no options came up. When I queried this I was told that they weren't actually gf because some of the ingredients still had gluten in. I queried this because I assumed those are ones without a note they can be removed. He then proceeded to say that they could do a gf bun but you can't order it and they don't recommend that you do. He then proceeded to mansplain cross contamination - pretty sure the people with the intolerance are going to know what that is... In the end we left without ordering. He told me he was trying to help me, he wasn't. I did tell him that. Anyway don't go, the staff are rude and the allergy menu is just a con 🙄

112 Opinions in 2 websites
Caledonian coach trip mid December 2024 with my sisters. We had a fabulous time! Food was more than acceptable and plentiful, staff excellent and yes the hotel is in need of refurbishment but seriously what do people expect for the price they pay on these breaks? Housekeeping good as rooms were clean as were the beds, bedding and towels. The entertainment was also good and we enjoyed enthusiastic artists who gave us their all. Possibly we were fortunate in that we were the only group ( 30 or so people) using the hotel that week but we had a great time and will be back at some point to this hotel in the Isle of Wight courtesy of Caledonian Travel!

108 Opinions in 1 websites
Bit of a mixed bag here. It was busy and was very well organised with the chap ensuring you give any fish orders as soon as you hit the queue. The chips were very good as were the curry sauce and peas. Cod however.... Basically, when I got it home (large cod in box on it's own, with a small cod) the large cod was sat in a pool of grease on the grease proof paper. The small cod, on its own grease proof paper was fine. The small cod had been waiting in the cabinet for a few mins whereas the large one came out of the fryer, into the cabinet and right into my box. Now I'm pretty certain fried fish needs to drain/rest for a short time prior to being put into the box to prevent this. The small cod was fine. I imagine it being busy didn't help but that's not really the point, they server should know this. Overall disappointing. I'd hope that this was a one off and if I'm correct about the need to drain for a short time, I'd hope the boss has a word with his staff. Doesn't happen at Pisces. Might give it one more try but if it's busy, will likely go elsewhere.

105 Opinions in 1 websites
La hamburguesa de lujo estaba muy bien presentada y súper sabrosa. El personal era muy servicial y conocedor. También tomé el croissant de almendras. Esto había sido recién hecho y fue un placer maravilloso.