Shanklin Beach Hotel in Isle of Wight

This is another example of a business that it does exactly what it says on the packet coupled with a friendly, efficient team and an amazing kitchen. It is predominately a coaching hotel and a very successful one too. Our last night at the Shanklin Beach Hotel it was full with 3 coach loads and several independent couples (including us). The hotel offered dinner, bed & breakfast. The dinner menu offered 3 courses with 3 choices per course. The same applied for breakfast, including a Full English, plus self service cereals, fruit juices, tea & coffee. They must have invested in some impressive equipment in the kitchen as, within 5 minutes of ordering breakfast or dinner, is was delivered to the table tasting freshly cooked. The room was a good size with an on-suit with shower, TV, wardrobe. tea & coffee making set. Not luxurious but clean, with comfortable beds. It has a well stocked bar and it's own car park behind the hotel but you do need to register your registration number with reception. Whether coaching or independently exploring this interesting little island, if it includes the Shanklin Beach Hotel you will enjoy your stay.

Wasn't expecting a luxurious hotel as read the reviews ! So was OK, room tidy , comfy , a few cobwebs ! Food OK, although could've been hotter!drink vouchers excellent , Entertainment very good , staff friendly , free parking although not alot around the area.. Hotel definitely needs re furbishing , but overall good value for money & a great friendly crowd staying there ... Not sure we'd stay again!

Stayed at this hotel for 4 day's with caledonian travel, hotel itself is average, rooms could do with a spruce up quite run down but a very comfy bed. Food was nice with 3 choices of each 3 course meal & all food was very nice & tasty think the gammon I had one night was the best I'd ever had & all flavours of soup a 👍staff alway's so pleasant & eager to please, nothing was any trouble for them they definitely deserve 5 stars!!! Thankyou! Good location as lift on the front takes you into town centre with only a small walk to bus station etc! Would I stay in this hotel again, I'm afraid not! But move all the staff to better facilities or spend some money for their sakes on doing up what could be a spectacular hotel, they alone deserve that. I know the price we pay on a coach trip is a bargain with all extras included but please give this hotel the love it needs to be great once again.

Very poor hotel for disabled guests. On a fire alarm, which went off very early Thursday morning the fire evacuation procedures are inadequate and need updating as left my disabled friend in room on first floor. Reported to reception who said "not their problem as didn't do the room allocations". An accessible room was booked but not allocated. Hotel was fully booked on arrival so couldn't change room. There is no evacuation slide to carry disabled guests downstairs and if not present when name called st the assembly point you are left as considered out of the hotel. The staircase had a dirty duster left on it. Everywhere in need of decorating. Some furniture worn and torn. Food choice on menu very limited. They said "they're on a budget". One vegetable with dinner. No fruits or yoghurt at breakfast it's very portion controlled.

Stayed here for three nights as part of a coach group. Room upgraded to sea view for minimal extra cost. Room comfortable, clean and warm. Maid service of a high standard daily. Shower very good. No complaints with room. Breakfast and dinner waiter service. Breakfast very good. Three course dinners varied, but three choices for all courses. No real complaints with food. Dining room could do with a little upgrade though. Four drinks each day, included. Branded spirits and cider. Upgrades to drinks available at extra cost. No complaints with drinks. Staff all very good, particularly Ray in the dining room. So quick, polite and efficient. For what we paid for the trip, excellent value.

We booked it last minute on a booking site so it only cost £78, it had free parking which was a bonus, the halls and rooms are dated, but they were clean nice clean bedding and towels shower was hot, teacups and kettle clean, we slept lovely, fan in room but with window open could here the sea splashing against the shore, was lovely. Location right on seafront but very peaceful at night. There was a coach party of people staying in hotel so we played bingo and then there was a singer on for rest of night, not sure if this was normal or just because of the large coach party, but we enjoyed that and drinks reasonable, if you want breakfast you need to let them know by 9pm night before it was either £8 or £9 can't remember, we did not take it up as we had to vacate rooms at 10am, so we had breakfast a bit later in a cafe next door very nice. But all in all a good stay, great location and views nice staff, reasonable prices and clean rooms.

Stayed at this hotel for 6 nights whilst on a coach trip. Read the reviews prior to booking so no huge surprises other than the fact that the hotel needs an overhaul are severely underplayed. The paint is peeling off the walls which are painted in an array of colours (?what was available) . The layout is outdated and like a rabbit warren with various stair ways. We made the mistake of paying extra for a sea view room with balcony. As we were expected to et breakfast between 8-9 and be on coach for 9.30 there was limited time to sit out for a cuppa. The smell of folks ciggies wafting across was enough to deter us from even doing this. Up to you if you want to spend £100pp more. Only one bedside table, no usb ports anywhere, TV cable through window , tiniest bathroom considering overall size of room. We asked for a double room but got a triple. Others were commenting that their party had been split as no triples available...The place was surface clean but not sure last time skirting was dusted/washed etc. The meals were edible but bland and menu dated. We chose to eat out at pub along the way a couple of nights as struggled to select from choices available. The bacon/sausage baps on leaving day were grand and maybe should have been offered everyday. All staff we came into contact with were polite, friendly and accommodating. Lots of youngsters learning the ropes. We didn't use the concert room but could hear the acts from the bar. All sounded ok. I guess we may be spoilt as we have a wonderful coast minutes away and therefore we were not blown away with Shanklin prom. Its tired/dated, infact, most of the Isle of Wight is dated and we were, in the main, underwhelmed. We are keen travellers and love both domestic and world wide stays. For the money we paid for this coach trip, stay and trips out (minus the upgrade) It was VFM but I was horrified at the prices on a very popular hotel booking site!! Eye watering!! Make sure you can manage your expectations before you book.

Staff very efficient but rooms varied greatly from really nice to frankly awful. Our room was fine but bathroom was smallest I’ve ever seen (see photo) Food was fine and served promptly. Hotel very dated and needs a lot of money spent but in a prime position overlooking Shanklin Beach

The Hotel rooms are very dated, the bathroom tiny, shower next to no power and would not turn of even when tightend right up in the end laid in shower , toilet not flushing everything out of toilet pot even after maintainance was supposed to fix, but on the good side room kept very clean, all the staff where exceptional so helpful espescially young Eddy and Raymond in restaraunt, the food was great and very tasty and all homemade. The entertainment was very good each night, the bar was well stocked and well priced. If you can put up with room it's well worth a visit.

We found the Shanklin Beach Hotel a very good place for a five-day holiday with National Holidays. The hotel is right on the seafront and has great views from the dining room, where we found most of the food to be plentiful and tasty. The waiters were exceptionally friendly and helpful. I'm sorry that I can't remember any names but I would like to thank the young lady who brought most of our meals and also the young man who was serving adjacent tables but also took time to talk to us. Our room was on the ground floor, which was helpful. It was not very large and had only one chair, which was a bit inconvenient. Also the shower, though it was a walk-in as we had requested, only produced tepid water. You weren't tempted to linger! The hotel is a good base for walking and for the organised excursions to Alum Bay and Osborne House.

Just returned from Caledonian coach trip and won’t be back to this hotel It is dated, food choice was not great, some staff were really helpful others downright rude. Worst thing was the room 115 which overlooked the back area with old sinks and loos it’s right next to extractor/air con unit which only went off at 3am and was very noisy and the rain last night poured down from choked gutters like a waterfall Single bed’s uncomfortable so not much sleep had this week! Good position for beach bit of a hike to town

Just returned from a 5 day coach tour..hotel is a bit tired..clean rooms comfy beds room 107..food was lovely..beach straight across road.entertainment every night bingo and singer

Excellent trip to Shanklin beach hotel with Caledonian travel. Food was good room nice and clean staff were excellent. We were worried after seeing some reviews but I have to say although the hotel is a bit dated lift was an issue, but staff could not do enough for you getting the lift working with a stick and special thanks to si and Alex who really helped when we needed it. Driver Mike was great good trip.

Was here on a recent coach trip. The hotel itself is in desperate need of a renovation. The location of the hotel is brilliant, right at the beach. I did have a room at the back of the hotel, so had a view of the car park. But can imagine the view will be beautiful on the other side. The room was relatively clean, it is just old,so some things can't be helped and are not a cleanliness issue. The layout was strange, as the bathroom had a shower and toilet, but the sink was outside the bathroom, behind the door. There was no hot water at the sink, but it didn't really cause an issue. The shower took a long time to warm up and after thinking there was no hot water, it turns out, you had to turn it to the cold setting, for the hot to come out. Once I had played around with the settings and realised that, it was fine. The water was nice and hot and the water pressure was fine also. I liked that it was a handheld shower head and not fixed to the wall. The bed was quite uncomfortable and the mattress really needs changing. I think with the location where it is, it has the potential to be such a great hotel, it is just really in need of an update. The meals at the hotel were hit and miss. Some of the dishes were really nice, such as the gammon with peppercorn sauce one night, the fish pie on another night and the lemon tart was one of my favourites. Then some other dishes were a bit strange like the egg mayonnaise with chorizo that kind of came deconstructed and was an egg cut in half with Mayo on top, separate from the bread. To be fair, none of the dishes were completely inedible, some were just not as good or a bit strange. The breakfast was basic but sufficient. What really saves the hotel experience was the staff. All of the staff I interacted with be it at meal times, reception, or the bar were really friendly and helpful and they did make up for a lot of the hotel's shortcomings.

Hotel is based sea front which is lovely and on the flat for those with mobility issues. For those who do have mobility issues, contact hotel. Not ideal with stairs & lift out of service. Hotel itself is 2* however staff make it 4*! On arrival Lucy made us feel welcome from the get go! Thank u Lucy!! U can tell the whole team all work together & give 100% customer service! The staff truly make this hotel! Mattresses are a let down! Management requires to upgrade. Double was so soft (like a pancake) and could feel the springs! Chief tried to produced homely hearty meals although appreciate he/she can only work with the budget they have from management. Our meals were 2* but last evening meal was -1! Fatty lamb and feta & olive salad….joke! 🙈 Hotel needs an upgrade. On arrival, we were charged £40 for a “requested” sea view room however management reimbursed this due to not having a balcony room. Overall, would I come back, yes because of the staff! They really do make this hotel!! They are very helpful, attentive & go above & beyond but mattress’ & pillows require to be addressed to hotel quality.

WENT TO THE SHANKLIN BEACH HOTEL FOR A 5 DAY BREAK WITH CALADONIAN TRAVEL FROM SCOTLAND, THIRTEEN AND A HALF HOUR JOURNEY. HOTEL WAS NICE AND FOOD WAS GOOD, HOTEL STAFF ALL VERY NICE AND HELPFUL. UNFORTUNATELY WOULD NOT RETURN, NOTHING TO DO WITH THE HOTEL, BUT THE LENGTH OF TIME IT TOOK TO GET THERE AND BACK HOME. WOULD AVOID GOING IN THE MONTH OF MARCH AS NEARLY EVERYTHING WAS CLOSED AS SEEMINGLY THE SEASON DOES NOT START UNTIL THE MIDDLE OF APRIL

What a lovely hotel! We have just returned from a 5 day Caledonian coach trip and enjoyed the whole experience. We were allocated a twin room on the first floor with a view over the beach and English Channel from our large balcony. Room was spacious, spotlessly clean with very comfortable beds. The room was serviced every day by a 4 strong team of chambermaids -excellent. Breakfast & evening meals were waiter service and Marc, Philip & Raymond looked after us very well. Our trip included a drinks package of 4 free drinks per person per day and was a great saving. Sy behind the bar was very friendly & helpful. Nightly entertainment was very good also. A very enjoyable stay. I would recommend this hotel to anyone.

Room was alright, however awful food (cold and not as described on the menu) and mediocre service, small menu and half of the options weren’t available on an evening.

Week holiday, staff very friendly, food reasonable, very clean, room had balcony plus Seaview. Would definetly recommend.

Stayed here on a coach holiday for 5 days February 2024. Was sceptical after reading some reviews but was pleasantly surprised had a sea view and it was lovely to see the sun rise in a morning,the room was large,the bed was comfy with good quality bedding,everything was very clean and housekeeping came every day,Breakfast was served on the dot at 8 and there was everything you could want,a choice of 3 things for each dinner course all very nice,there's a bar which has a happy hour and a lift if needed, hair dryers are available,if I was being picky the only thing would be there wasn't a mirror near a socket but there was in other rooms,Windows are double glazed so no noise,overall very pleased with hotel and lovely staff

5 day stay and had a brilliant time. Room had seaview, balcony, tea, coffee, plenty of room, hanging space, comfy beds and most of all really clean. Food in the restaurant you could not fault in anyway, plenty of choice and the staff were so helpful and nice. Really good value for money. All round brilliant holiday thank you.

Writing this review on behalf of my in-laws. What an awful experience. We went on a coach trip with Caledonian travel. The travel staff were great but the hotel was terrible. We were in Room 125 - very poor condition, dirty bathroom (mould in shower), thermostat was broken on radiator and room was red hot. The food was disgusting, verging on inedible. Extremely poor quality, always cold, bad cooking. Every meal was terrible. Even the toast for breakfast was burnt. Caledonian are really letting their customers down putting them in this hotel. We wouldn’t come back here if we were paid. I’d recommend avoiding!

Went for Christmas as part of a super deal with Caledonian Travel. Good parts. Staff excellent. Couldn’t do enough for you. Room was clean. No mould in The bathroom though the shower head was hanging by a thread. Bad parts. Check in was a shambles, though close to 90 people turned up at the same time and there was only ONE member of staff to check us all in. The food….the least said the better. It was under or over cooked. The Christmas dinner was half cooked and far too much of it. It seemed penny pinching on food the rest of the week and they threw the food at you on Christmas Day. There was a huge amount that was sent back. There was however mulled wine and ONE mince pie to compensate you. It all seemed such a stingy set up. If I had paid full price for this holiday I would have furious at the level of catering. As it is I won’t be visiting the Shanklin Beach hotel again.

We recently hired out the function room for a 7th birthday party. From making the booking via one of the duty managers (Alex) to the day, the staff where helpful and attentive, nothing was too much trouble. The bar was open for the parents to ease the pain of having many loud children enjoying their party. We booked an entertainer AJ Isle of Wight Entertainer who commented that the venue was perfect for one of his UV Discos. We are very grateful for all the efforts of the staff and will look to book again should we need a similar venue.

WE were on coach oh holiday bed breakfast evning meal supposed to be a disabld guest room hubby notdisable iabled but unable to get out of bath i have to eat early but couldn't so had to suffer the beef you needed a hammer and chisel for or staff very stand offish no warm welcome our tv wasnt working properly we reported it and were told be there in a minute still waiting when we left loud music after nine every night changed meal times as it suited

We stayed at this hotel with friends for 6 nights as part of our coach trip. We had a very pleasant holiday. The hotel has a fantastic view over the bay, the staff are friendly, our rooms were clean and serviced daily , bar prices were good. The food was ok and entertainment generally ok. As a group we could not find any particularly bad points worthy of criticism, nor could we say that it has any really good points. I.e it is overall "OK" hence my average scoring. However if you consider its star rating it is very good value, and we all would definitely use it again.

Terrible hotel, do not visit this place! Dirty, single rooms are like prison cells, we brought my elderly mum who had a single room and who paid a supplement. Very shabby furniture, curtains hanging down, size of a shoebox, bathroom so small could not sit on toilet and shut the door, not drawer space, very shabby indeed. Asked to move rooms, told no more room and manager said he was paid peanuts! Whole hotel very shabby, dirty and old fashioned. Husband had to stand on a chair to put curtains up for my mum! Not his job. This was a holiday not a prison sentence. As worked in prison I can guarantee prisoners get better accommodation and food!! Do not waste your money. Wallpaper hanging off, exposed gripper on carpet..ouch! Filthy doors.

Great hotel. Lovely big rooms with a beautiful view of the sea. Breakfast was really good and evening meals also. We came with two teenagers on a coach trip and we all had a great time. Excellent location with some lovely bars nearby. And the best bit… four choices of cider. Will definitely return.

Let's start by saying caladonian travel are fantastic great service friendly staff and large coach picked up in Huddersfield and down to isle of wight hotel was great greated by friendly staff room on 2nd floor twin room clean white bedding wardrobe desk and TV plus fan large bathroom clean and tidy room probably needs modernising but other than that it's clean and basic bar and restaurant downstairs meals good and drinks not bad price seating outside and great views of the beach Trips very good well worth the money I will be bk

Thank you Shanklin beach hotel we’ve had a lovely stay. Staff are absolutely lovely, food was nice , we enjoyed it. The position of the hotel is absolutely amazing. Ok, the room was not 5 star but we’re not paying 5 star prices. Bed lovely and clean and so were the bathroom. We were very comfortable. Only thing I would prefer , tables for 2 in dining room, but we met a lovely couple on our table for 4. I really can’t understand why the hotel get such awful reviews, people expect too much for a cheap price. Once again thank, you we will be back.

Stayed as part of a coach trip. First the bad points. Rooms are very dated. Our room was fairly clean however others in the party reported theirs were not. The shower head didn't point into the bath so had to take it off to clean myself. The bathroom window was against the shower and only had half frosted glass, giving people in the hotel next door a full view! Food was OK, not great but not bad either. Now the good points. Restaurant team need better training on food safety standards. Staff were brilliant, so friendly and welcoming, they must know the product they're working with is isn't great but make up for it with friendly smiles and pleasant chat. Happy hour is from 6-8pm in the bar which is well stocked and a great view of the sea. Fantastic location, could be so much more than what it is.

We visited this hotel during a coach holiday with Caladonian travel , on arrival reception was nice and quick, rooms are a little difficult to find. Good location right on the sea front but, a little difficult to get to Sandown or further on a bus if you have problems with walking. The rooms are basic , with a strange thing, your washing sink is outside your bathroom? And in your bedroom? Never seen this before. Food is not very good, breakfast as all meals are waiter’s service, sometimes very slow because they tend to serve the guests who have time to sit and chat to them! Not good. other guests have to wait. So breakfast was ok, full English or what you want or don’t want on your plate. Main meal which you have to pre order at breakfast is terrible, not much of a choice, and when we complained about our meal, stew and dumplings which was so salty that we could not eat it, we where told, sorry but we have new supplies! What ! And that was the end of it, no alternative. Beds i and other guests complained about the mattress being so uncomfortable, like laying on a bed full of springs with a hard board underneath. After saying that unless I got a better mattress, I would sleep on a very comfortable couch in the bar, I finally got it changed, another guest took two days to get hers changed. Would I go back, Never unless they get rid of the homeless guests who totally destroys a room during the night and cause panic to the guests and cause £3 to 4 thousands of ponds damage! Give it a miss

Room grotty !! I'm pretty sure death row prisoners get a better standard of accommodation!! Food inedible was served sausage and mash I wouldn't feed to my dog !! However the staff where lovely and friendly and tried their hardest to help .

Very large room with balcony and sea view. Was clean, warm and had enormous bath sheets. Plentiful tea and coffee. Food on the first night was very good, second and third night not quite as good. Nice touch with tea and coffee being available after dinner. All the staff were really helpful and pleasant. Special thanks to Neil on reception.

Excellent hotel ,very clean , great views & location & very friendly staff with great entertainment , the hotel is right on the beach

Stayed 4 nights with Caledonian travel,the room was ok ,had a sea view The staff was very helpful ,but a uniform would look a lot better. Would not stay here again the food not very good

Very poor diabetic left me to starve without a starter or main meal as both included mushrooms which I have an allergy to had to leave hotel to buy a meal without any replacement meal offered I would not recommend this to anyone unless your...

Recently stayed for a 3 night break with Caledonian Travel. The hotel is right on the promenade. We were extremely lucky to have a seaview room with a spacious balcony - I think there are about 8 such rooms, and having this welcome extra made...

Staff are helpful go above and beyond. The room we stayed in was uncleaned and tried needs new mattress room needs decorating plumbing needs sorting out shower is old and needs replacing. Restraunt in the hotel was great food brilliant and fast service. Could do...

My husband and I recently returned from a 7 day coach holiday at the shanklin beach hotel. Check in was easy and we were given a triple room with a sea view which was nice. The only complaint was that the bathroom was very small...

Just returned from a 4 day break to Isle of Wight on a Caledonian coach trip & have to say this is the worst hotel we have ever stayed in. Filthy bathroom, the shower tray & screen were black & used tissues were under the...

A bit tired, a bit dated, but clean and cheap. Primarily caters for the lower end of the coach party market, expect to be surrounded by crowds of pensioners on inclusive tours.

staff were great. food was excellent good choice of menu. bedrooms were very clean. would go back.went with a friend with caladonian travel. visited osborne house had a tour of the island. a very nice break after all the covid restrictions.

Just come back from a 5 days stay at this hotel.. very friendly staff and went out their way to help..room very clean and beds made and room tidy ever day..hotel on the beach front so easy to get to .Food nice choice every day...

Went to this hotel got a nice room sea view had a fridge and freezer in room that was handy for pop .meals ok cereal toast full breackfast .tea 2 starters ever day 3 choices of dinner two puddings dinners were beef fish pork if...

We had a 3 nights coack break at the hotel in room 205. The room really needed redecorating and attention given to the en suite. The shower looked like it came out of the ark, it was so old fashioned. There was not much power...

First impressions are not great. From the outside it looks run down. Reception space is nice and bright. The staff are very helpful. Our room was a nice space, in need of redecoration and very dusty. Our package included breakfast & evening meal. I am...

rooms out dated and in need of a total rip out and start again i was with a disabled friend and she was unable to use the bathroom in 2 of the three rooms we were show and the third room was only just big...

Pulled up outside to find half the lights not working on the sign. The hotel is so tired and in need of decoration , they stack mattresses in the entertainment room in case anybody falls asleep. The restaurant and food is like going back to...

My husband booked this hotel through Acklams holidays for my 60th birthday. We had been before and requested a room with a balcony. We were not disappointed. The room was big, clean and the view was fantastic. Food could have been better but on the...

Just got back from 4 day National Holidays coach trip , the coach trip to Osbourne house and various other stops were fabulous with a very friendly coach driver (Ollie) The hotel is in desperate need of some money spent on it , very old...

Arrived Sunday July 18th for a 2pm check... Not the best greeting from a very unprofessionally dressed man. Hotel reception in much of a lot of attention... Double room could of fitted twice into a standard Premier Inn double... worn shabby furniture and bedding. Sink...

The rooms were like a 197Os hotel -mismatched and marked furniture,curtains missing hooks and stained,acrylic wash basins.It just isn't acceptable in 2021.Food was adequate but no salads or fruit.On the positive side,the staff were lovely and helpful and the evening entertainment was very good.

The room clean bedding clean could barley get into the shower the sink too close to the shower opening the food was very very bad . We and others we were with will not stay their again x the staff very good ( all young...

Our previous stay in Shanklin was in the town (at the top of the cliff). This time we wanted to walk out of the hotel onto the beach. Given the hotel rating and some of the previous comments, we had reservations about staying here. Yes,...

Lack of TV Signal in bedroom the whole duration of visit was a disgrace, excuses from management at every turn. Whole hotel needs a serious update, plugs on wall not screwed on, light fittings at 45 degrees. The saving grace was the staff, serving school...

I’ll talk about the positives first Good friendly, young staff who tried to be helpful but didn’t achieve much due to the difficulties they had getting stuff done Food good value, large portions and all you can eat style. Served by cheerful member of staff...

We felt this was very reasonably priced for the location. We had a beautiful sea view room, which got the extra point when scoring here. The hotel is a bit run down but it is clean and the staff are all very helpful and welcoming....

What a dump must order your evening meal at breakfast time so they can cook it and stick it in a microwave cold room damp patches room number 121 nice view of back yard and staff smoking area

Don't know where to start stayed in a side room the room was very dated mattress to soft. curtains hanging down not fasten to the rails. No heating radiator broke down so gave me a small heater with only one leg so did not stand...

Went for a drink down seafront, thought it looked lovely outside so went in to see what its like, its as lovely inside as it is outside, friendly staff and very clean, special thanks to lucy and suni for making us laugh all night and...

My experience of this hotel comes with mixed emotions the room was very very dated the shower head was caked in limescale and the carpet was stained. On the plus side the staff where very friendly and very helpful the food was for the mostpart...

A 4-night stay over Christmas with half board + Christmas lunch + evening entertainment. The management put on a very ambitious programme for which they were generally successful. The staff were GREAT! Meals were 'good' with one exception - food cold (kitchen problems). Christmas lunch/dinner...

Don't know were to start. Windows filthy inside and out.windows not closing in bedroom and bathroom food cold bread moldy shower blocked but they did mend that .staff were wonderful.they were trying to do it up

Stayed 5 days on a National Holidays Coach holiday in room 8 which was smallish but adequate, good view of car park,heating by radiator just about adequate, wouldn't want to stay in January.Food was first class and service excellent but bear in mind that there...

Shanklin Beach hotel is situate at sea level whilst the town is located high up on the cliffs which requires transport, the lift or stout legs in order to reach it

Stopped by for afternoon drinks and it was fairly quiet in the Bar, so much so that one has to wonder why there was Pop Music blaring out ?, presumably to just please the Barmaids.It was okay for a pint or two as it’s that large you can find a quieter corner, and I image in the height of summer that in the evenings the place would be really heaving.Unfortunately for an old fella like myself, it was eventually too loud and I left to find a quieter venue.

We had a snack here one evening from a very limited menu. However the food itself was tasty and the service reasonable. However we did call in to see the entertainment which was very average. I am sure Shanklin could do better.

Hotel was very dated and could definitely do with new mattresses !! It was the most uncomfortable bed ever ! But the staff were lovely, especially the cleaners. Tea coffee in rooms which was always topped up. Bathroom clean. Car park around the back. Never had food in the hotel so cannot comment.

Marc the hotel manager was lovely ,as were most of the staff and the hotel was opposite the beach but that is all it

Food was ok but could have been hotter....table service as we sat outside overlooking the beach ...but the tables go do with a good clean and not just a wipe with a damp cloth

We enjoyed our two night stay here in Mid - November. We had a large balcony room with en - suite (tight toilet space for bigger person) and it was Fab! Even though it was a bit chilly, morning coffee on the sunny balcony was a delight, as was going to sleep to the sound of the waves....

Just got back from a two night stay at this hotel. Firstly, this hotel is easy to find, the car park however wasn't so easy as it wasn't sign posted so we were going back and fourth trying to find it but eventually we did! When we booked the hotel the website said no need to pre book parking spaces so we thought great it must have a big car park then but no it really doesn't it was a squeeze to find a space and when we did we noticed that everywhere was sign posted saying do not park so we were very confused by this decided to park and go in and ask reception got to reception and there was a couple in front of us complaining about something - not a good start! Got to the guy on reception and he didn't ask us anything just a hello and sorry it's been a long busy weekend... So I said we have parked around the back is this okay as we saw the signs and he said yes park there it's fine we were a bit wary of this. We then continued to say that we have booked a room here and he didn't ask for any reference number just a last name but the thing is there were invoices and room keys left on the hotel desk so we could of literally just walked in off the street had a little look at the desk when he wasn't there (the desk was unmanned a lot) got a name and there you go free room! But anyway he gave us our key and quickly gave us directions to our room we just heard a lot of right and lefts and just decided we would find it by ourselves little did we know we would have to go through the bar area to get to our room it's a very strange set up we eventually found our room and the first thing I noticed was how hot the room was the windows were open but as we had a side view of another building out the window no air was coming in! The room itself was pretty clean no complaints there, the bed was made nicely and was clean no hairs or dust anywhere which is a big thing for me! We had tea and coffee making facilities but I will just mention they only provide white sugar so if you like brown or sweeteners I would bring your own to save time going to find someone! Room is very basic no phone, pen & paper or tissue boxes little touches like that but that was fine. The bathroom was very very tiny I can't call it a bathroom it was a small ensuite with a cubicle shower. This was all clean but the light above the mirror didn't turn on and the shower made an awful noise when on but we didn't complain because we just couldn't be bothered with the hassle.

nice place to have a meal after visiting the chine or beach take a walk along the sea front then have a break for lunch been many times

Just spent 5 days of hell in the worst holiday ever with Caledonian Travel in this hotel the room was disgusting not even a plug point shelves hanging off the wall and the muck behind the toilet not to mention the smell

If there was some way of clicking a different rating that was not quite very good but was slightly above average then that would be perhaps a better reflection.

Habitación diminuta y cuarto de ducha mismo. La cama era bastante cómoda y la habitación estaba limpia. No había agua caliente en la mañana a pesar de grifo durante un rato, así que nos saltamos la ducha. El personal era bastante agradable, aunque el bar cerraba antes de lo anunciado, volvimos a media 10 y el lugar estaba en la oscuridad! No te molestes con el desayuno, que era extra. Pagamos el mismo precio en Bembridge para un hotel muy superior y un desayuno fabuloso. Supongo que el extra es para estar en la playa pero no conseguir una habitación con vistas al mar. No volvería.

Mi marido y yo en un viaje de 4 días con las fiestas nacionales.

Tenía un último minutos estancia en este hotel después de una mala experiencia en otro en la isla de la dama en el mostrador era muy servicial en recomendarnos cómo reservar en el hotel.

Basic menu but nicely cooked plenty of tea, coffee and juice free for residents. Expensive for non residents to eat and drink at.

Gran lugar para las bebidas y la mesa de billar es barato por 70 p! Vale la pena ir y las vistas del mar son buenos!

I only went to this hotel for the entertainment on the night. The 2 times i went i enjoyed it but it was a shame not many people went

We spent the Bank Holiday Weekend at the Shanklin Beach Hotel and was surprised to find that it was a 2 Star and not 3+Star as advertised with UK Breakaways.Having said that despite having a room facing the car park at the rear, which was free and useful, the room was clean and tidy and adequate although not very sound resistant. Tea and coffee was provided in the room although hairdryers were available if asked for at reception.The meals were o/k particularly the breakfast with cereal and full English provided, if required. No fruit provided with the breakfast and one had to get your own coffee/tea which really was no problem.Evening meals were provided all on one plate which meant you had to have whatever vegetables they wish to provide. This clearly must be changed as I particularly hate brussel sprouts and cauliflower which were provided each day on my plate.An entertainer was singing each evening which was pleasant and there was a well provided bar lounge with a pool table if required.The hotel is situated facing the beach with a nice promenade to stroll along after the evening meal but to get to the town there is a very steep hill where elderly people would struggle to climb.All in all we had a pleasant weekend in what is no more than a 2Star hotel

Great food, not fancy, but homely. Not all frozen stuff!!Roast beef / Roast Pork / dinners with all the trimmings.Lasagne / Shepherds Pie / Scampi / FishStarters and desserts. Nice cooked breakfast - toast a little under done for my liking, but that's just me:-)

Hotel not very clean downstairs but although small bedroom fairly clean. Staff need more training on customer service and customer care. No concideration for the elderly. I asked for a ground floor room and got 2nd floor and they refused to move me. I took my own teapot which was removed from my room and put in the kitchen no apology given when I got it back this was most unacceptable. Worst hotel I've ever stayed in as felt very unwelcome.

Webmore'your tripadvisor'Your review submitted to TripAdvisorInboxTTripAdvisorto aliwalsh129 OctDetailsMillions of reviews to help you plan and book your perfect tripDear TripAdvisor Member,Thank you for taking the time to write a review of Shanklin Beach Hotel on TripAdvisor.We value your contribution, and would like to be able to post it to our website. However, we are unable to publish your review because it violated the following guideline(s):*Family-friendlyNo profanity, threats, prejudiced comments, hate speech, sexually explicit language or other content that is not appropriate for our community.NOTE: We do not publish explicit or implied profanity. This includes acronyms which contain intended profanity and profanity that has been masked using symbols.If you'd be willing to edit and resubmit your review, we'd really appreciate it, and so will your fellow travellers! Your original review is included below so you can easily copy and paste it into the review form and make the necessary edits. You may view a comprehensive list of our guidelines here:http://www.tripadvisor.com/help/our_guidelines_for_traveler_reviewsBest regards,TripAdvisor Support Team------original review-------Subject: Shanklin Beach HotelLocation: Shanklin, Isle of Wight, England, United Kingdom, EuropeTitle: Avoid at all times ID#: 317135648WHAT A DISGRACE This hotel has the manager/owner from hell and bar staff that are robbing guest at every opportunity and the lies and attitudes of them are unimaginable.The hotel on arrival seemed average the usual hotel paper work and time tables given out along with room number and key, The rooms were small with a sink stuck in the corner this was due to the toilet being in a cupboard alongside a shower OK if your a size 0 but if you're sat on the loo your head is against the shower curtain not only that the shower is that small you had to shower in stages,the smell that was coming from shower room was horrible human waste can't be covered up with air freshener which was what I was told to use by reception when I told them about this smell, Meals were edible and served by pleasent staff but the bar staff were over charging on drinks that were already priced at outrageous price's this is a BELOW mediocre hotel with Hilton price's,3 times I had to tell this person who's attitude was disgraceful about charging for drinks that I didn't have never did she say sorry for Trying to rip you off she just got rude at the fact she wasn't clever enough to get away with it 31 of us were meant to be there for a 4 day break the group was mainly oap's the average age being 70 ish after putting up with this bar person for two nights we were to find out she was with the of a man who owned the hotel he was arrogant as well as aggressive after queuing to be served at 10:40 the bar person went out and got this man she clearly couldn't cope with more than 2 people in a que but the lies she told to him were outrageous she said that one of our party had started to abuse her swearing and shouting which was totally a lie and at the end of it the manager came up to some of the pensioners in a Manor that was intimidating "get up were closed" he was shouting picking up the drinks that had just been paid for After being accused of swearing and shouting one of our party tried to explain to him telling him the truth but he didn't want to know it was one of the other guests nothing to do with our group that got up and also tried to say that it was the bar person only to be told they also started to swear and abuse the miss attitude bar person OAP's were not normally the instigators of something so outrageous not only wouldn't he listen but he turned around and said get out of my hotel all of the group was kicked out so 31 oap's who were only 3 days into a short break were now packing having to go home early because they were kicked out,WHAT A DISGRACE YOU AREYOU AND YOUR BAR STAFF NEED TO GET A DIFFERENT JOB CLEARLY YOU DON'T HAVE THE SKILLS IN THE HOTEL BUSINESS

Nice location and quite a friendly restaurant but the food really doesn't live up to expectations. Not recommended

Estuve hace un par de dias comiendo en este restaurante ; que se anunciaba como el mejor de Shanklin para comer pescado fresco.Y tomamos un cangrejo de la Isla de Wight y un pescado frito que no recuerdo el nombre. Ambos estaban bien pero el frito llevaba un aliño que practicamente ocultaba el sabor del pescado y el cangrejo muy bien preparado; con su carne y su coral desmigado en la cascara del mismo; estaba algo seco y la salsa que ofrecian una salsa cocktel demasiado fuerte para mezclar con el sutil sabor del cangrejo.Por lo demas las raciones eran abundantes y muy bien acompañadas de ensalada fresca y patatas cocidas se muy buena hechura. Los precios justos para UK; que en general son desorbitados.La carta de vinos no muy extensa pero con variedad suficiente.

We ate in the restaurant on the first morning of staying at the hotel. This was the one and only time we ate here.Overpriced, terrible service, and lousy food.There are plenty of wonderful places to eat in Shanklin and the surrounding areas - pick somewhere else!

This hotel is aimed at pensioners it advertises it is great for the wheel chairs this could not further from the truthIt is situated at the bottom of a very steep hill 200 yards long there used to be a lift at the bottom of the hill to the top end of the town but this closed for the lack of investment in the townWe asked in Shanklin when the holiday season started we were told the first week in Aprilstaff were friendly but they had not been trained no manager or assitant to complain toIf you did not go all inclusive you were put in all the rooms at the back of the hotel with a nice view of a brick wallRoom had not been decorated recently the shower was a rubber hose with 2 attachment to taps not what was shown on the discription brochure or website

rooms was clean but basic, had to stand a small mirror off the wall near a plug to blow my hair. Food was ok. I would go to another hotel if I went there again but the island was lovely.

The food was not fancy, but was good. Portions were decent sized and the staff were very helpful. One of our party was in a wheelchair and nothing was too much trouble in accommodating us.

Stopped off as we walked past...fancied a beer and sandwich for two people......served with a beer whilst ordering the food, one hour later we finally get fed.....we asked a couple of times how long...5 mins was the answer...should of carried on walking