Mcdonald's Restaurants in Isle of Wight

Unique menu items different from the US. Clean, but toilet was small and hand dryer is in a spot in men's toilet that you get hit by door when someone enters. Only so much space I suppose?

All staff around the till or kitchen have no hair nets on the business manager has hair in pigtails,not very hygienic also lots of rubbish around seating area would Not recommend this store

It's ok, chips variety in quality alot. Not allergie friendly at all.

Very busy at peak times but staff were great and cleared queues quickly.

Youth club. Uber eats steal half your order never again 😒

I go to this McDonald's every week and sometimes the burger falls apart.

I'm not a huge fan of mcdonalds, but this one seemed better than average. The food was hot and service good.

Lovely atmosphere with delicious food

Best service of my life from a very nice lady called Andi thankyou for making me feel so welcome at a safe haven 💖my food was made with love and care and had such a kind greeting from a staff member called Andi ❤️💕

Shirley was brilliant at helping me sort my order after the app was playing up!

It's what you would expect from a mac Donald's.

Good service, I dislike the fact its only on a machine.

Nothing special, can't complain its fast food.

great food fast and friendly service

I fancied treating myself food was great service was quick

Very rarely use them . But seems popular with young customers

Love McDonald's and so doses my son A1

It's McDonald's what you see is what you get

Very friendly staff enjoyed are lunch very much

Food not the freshest and service a bit slow

When I go up to Liverpool I can pay an order at the same time cash there's only about four in Liverpool it's easier for me to go in order and pay cash at the same time I think they need to think this out properly just my opinion

I think there needs to be so many more vegan/ gf options on the breakfast menu but that’s not a reflection of this store

It's McDonald's - you either love it or hate it

Ordered food from here via Uber Eats the restaurant didn't bother making my food, closed then I had to waste my time getting Uber to cancel.

It's a McDonald's. Food is consistent. Always collect now as if delivered arrives cold.

Great atmosphere and good service , staff are always friendly .

Ordinarily one McDonald's is much like any other McDonald's and in many ways that is true of this branch too. However this branch excelled in one important area. Never have I met such a great bunch of employees. They were all so friendly, welcoming and helpful and they seemed to work well together as a real team. Although there were problems with the ordering due to app problems, the staff made sure everything was put right and couldn't have been more helpful. I would wholeheartedly recommend this branch and would love to visit again if I am in the area.

Always pretty quick and not thrown together

Missed the burger on delivery, uber would only redund 23pence and customer service at mcdonalds don't reply.

All working great food ace service top shelf all round

Busy when I went in. Food was hot and up to standard. All good.

You've got one job, customers, listen for your number. FFS.

I frequent this restaurant a lot because I live in freshwater, I’ve had a hair inside my Big Mac, egg shell in multiple sausage and egg muffins, and to top it all off to some sick human being gave me a chicken Big Mac instead of the normal one, Thanks.

Massively busy but quickly got to the ordering machine. Order came out very quickly and qas hot. Great.

Nice restaurant for quick bite.

All the usual trimmings...well recommended.

Typical McDonalds good food at reasonable prices. Can be very busy, friendly helpful staff

Amazing foods! Thanks for the good service!

Busy MCD but clean and friendly staff.

Pleasantly surprised how nice friendly and welcoming all the staff were in this branch. Best I've ever visited and I've probably been to at least 60 branches or more UK wide. My friend's 5 year old son was even given a free dog shaped balloon.

Rarely go into a McDonald's but this seemed to be quite good. Happy and diverse staff.

Burgers looked small, depressing and pathetic. Meat tasted extremely smoky for some reason, the chips were cold, and overall the place is noisy and messy. The only good thing was the drink I got

Clean and efficient staff. We even got a free balloon! 😁🎈

As you'd expect from McDonald's. Table service. Ordering kiosks. Food comes pretty quick and hot. Fully wheelchair accessible.

We have been to the isle of wight fir holiday.At the last day we catcht up to mc donalds newport .Good food Burgers was warm enough to eat.Garlic Bread dipers tasted great.Never tried them befor. Guys that worked there was friendly. Next holiday on this beautiful island we see ya again.

Cheap tasty food and served quick. What else can you ask for

The staff were the best staff at any fast food restaurant I’ve ever been to, including very fancy ones! Words cannot do them justice!

Food was fresh but abit loud in there. Kids of now

Genuinely one of the best McDonald's we have visited always kind staff even when it was heaving with customers.

Staff very helpful early morning

Very fast indeed! Just what you'd expect I suppose.

Very happy about the quick service. We were running late for our ferry. But these guys have given the burgers within 3 minutes of order. Great💐

McDonald's is quick comfort food, for convenience only.

Why in this country. are mcds is so poor 😕

I’m gutted. I came here to get the surprise fries and they ran out of the Boxes 😡 didn’t get any surprises. However, Staff was nice and offered to tie my friends laces!

Best vegetable burger..and veggie wraps

one of the employees, aisha, was very nice and was quick to serve me my food. she should get employee of the month in my opinion

Great food and service. This is one of the best McDonald's I've visited.

Such a nice stuff , friendly and polite First Mc where I really liked and my kids 😋

Love the meet and greet at the door, where you are asked "dining in, or taking away" and then directed accordingly. Very clean, tidy and friendly even when busy. Food always good n pint, hot fresh and tasty.

If a Big Mac is your thing This is your place

Really good service! Staff in there is really welcome! Really clean tables and toilets

Tried to order food from counter, said it had to be from the screens in store, not good if like me you don't like using them my advice go elsewhere and avoid them, will never use again.

Went in for a late night McFlurry and was not disappointed. All automated so actual human interaction is very minimal. Our icecream came out quickly and was yummy.

Best time go in before rush hour

Great stop when on a tour of the isle

i walked in with my husband and bought a happy meal for my child, i went to collect my happy meal and they did not give me my drink, worker walked off without giving me my drink. 1.99 wasted. improve pls

very busy when the kids are on holiday

Not a drive through, despite being listed as such

Happened to pop in in the evening to some very uncourteous customer, who was doing everything to cause unprovoked problems. The very friendly and helpful man working there was doing an amazing job of trying to calm the situation down. Deserves a medal for the way he dealt with it , alot better than I would. I think his name was Callum. Lovely chap .

So stupid that they would close half of the restaurant during the busy hours(8pm) at night when everyone just wants to eat after a long day of work . So stupid

Sick of talking to machine's to get some service, only went in for coffee ☕️

It’s a McDonald. I liked the staff and service. Online machine ordering via kiosk is available. Ample place to sit. Was there to have their Mc Egg Muffin. Love it.

Got charged for the drinks in a meal deal and the idiot I spoke to couldn't comprehend what I was saying. Luckily it was my granddaughter's birthday or there would have been problems.

Nice and clean, friendly staff, quick service, but bare in mind it was before 9am.

The food is what it is. Although I would recommend the grilled sweet chilli wrap if looking for something that's healthier and lower in calories. Table was clean, service quick

This is the worse McDonald’s I’ve been in my life. They put the lettuce in ur burger with their dirty hands. They claim the peel to play points then stick the points back into the cups so you don’t get anything!!!

McDonald's hmmmmm food was warm and half the burger was just laying in the bottom of takeaway bag, a big let down

Unfortunately being of a slightly older generation (im 54) and don't really do technology. I asked for some assistance with the touch screen ordering thing and was told they couldn't help me as we're too busy. Anyway eventually managed to order and as usual had to wait ages for my "fast food". Disappointing as always. Total McCrap

On google, it states it has a drive through when it does NOT. Also, opening times for the weekend are wrong and suggestion made but they just choose to ignore it.

Arrived on site at the above address for the service in the men's Washroom, not to eat, but to work, met two very Helpful People today, one was a guy, the other was a female, think her name was Chelsea, bit of Confusion at start, but all good, she Literally Went Above and beyond to help us out, signed us in e t c, her hospitality was Excellent, #100% Customer Service from Start till finished.. Much Appreciated because it was the first time I was on site here today.. #McDonald's Newport, #Excellent Customer Services, #IOW, #RSH... 😀

Where do I even start, I called them the other week, asking to speak to a manager, because my food was cold, and I just got hung up on. The place is usually alright with food, the staff are pretty friendly, busy as well, usually the pump ketchup machine doesn't even work (idk what to call it lol 🤣) usually covered in rappers, and sometimes some description of grime on the floor, but I like to come to McDonald's with my friends, and it doesn't really bother me, and when I mean grime I mean dirt from people's shoes, which I don't know about who's fault it is or anything, but altogether ⭐⭐⭐⭐

Maccy D's what else is there to say!

Well run franchise food cooked perfectly and service quick and friendly

For decades you have taken orders by counter.. your website even braggs about providing counter service yet when I walked in I was refused service unless it by a touchscreen. The touchscreens have always been optional. In the time it took for your employee to argue with me about a overnight change as to no counter service you could have taken my order. I walked straight out and bought a co-op meal deal. Refuse to serve me by any means and I'll take my business elsewhere. This is what happens when a franchise feels it has the monopoly and can heard you around wherever they want like cattle. Won't be returning.

did not give me my fruit shoot, i waited 15-20 minutes and did see my fruit shoot with my order number on it however loads of other drinks were given out but mine, then took the label off with my order number on it and put it back in the fridge, second time this has occurred

I just want to write a personal Thank you to Shane who looked after us so well after Deliveroo completely failed. An absolute credit to your team!x

Great store with lovely staff. Note that its often hard to park near it during the day and it shuts at 11pm on Fri and Sat.

Always clean and the staff on the shop floor are attentive. I usually order on the app for faster service... When I order in the restaurant it obviously takes longer especially at busy times... Never had a bad experience in this Mcdonalds

Busy but efficient. Piping hot food.

Always gets the order wrong so check before you leave

Music good very clean and got served fast

Never go in there, Never likely to and never will

I'll go in every now and then, mostly for a coffee and food sometimes. I normally use the self-service, as it's quick and easy to use, and the service is quick and efficient.

Nothing special, i wouldn't call it fast food as they take forever to do the simplest order. Always lots of people waiting for food . Never anyone to take your order if you dont want to use the touch screens ( which are filthy )

Gone right down hill of late, was really good for ages but now everything is over salted, the fries and the burgers won't be going back for a while

I had an order delivered, which had missing items and 2 burgers that were wrong. One of which was ordered with no cheese because of a dairy allergy and it arrived with double cheese. I have been told to contact Uber Eats by McDonald's and Uber eats have said it's got nothing to do with them as McDonald's made the food so I can't get a refund for any of it after spending £60. I have tried to go through the McDonald's app virtual assistant as one member of staff suggested and that is a complete waste of time. Next time my family would like a treat take away. McDonald's isn't going to be thought about.

It was ok the service was very slow as the staff were there standing around just talking to each other when i needed help on the booth's. The food is always good just a shame the system for the hot chocolate was out of order on that day otherwise would had been better with 5 stars.

Shocking ! We regularly use this McDonald’s either in store or on Uber eats every time something is missing ! Maybe if the rude staff could get their heads into the job instead of discussing the night before sex life orders may be correct !!! Where and who do we complain to speaking to the Isle of Wight managers is a waste of breath need to go higher up the food chain !!!

Coffees are made way before food is ready so by the time you get it the coffee was luke warm