The Happy Haddock in Isle of Wight

Well worth the price, tasted better than expected and will visit again if I ever go Isle of White again.

Just had a takeaway from here. They were very busy but not much of a wait. The two young ladies serving were very polite and pleasant. We had savloys,battered sausage and large chips. Food was well cooked nice and hot, delicious and good value. Will be back.

We stayed in Shanklin and this chippy was within walking distance . Only one person serves as well as answers a phone, so be prepared for a wait. It took 20-25 minutes for my order of two fish and chips. They cook your food to order, therefore freshly cooked and nice and hot. Far nicer than some chippies that use keep warm cabinets for batch cooked. The batter is the thinnest I’ve ever eaten, leaving nice chunky white fish. They leave the skin on to which I’m not a fan, but was easily scrapped off. Chip portions are generous, dry not oily and a good sprinkling of salt and vinegar. There is indoor seating if you do not want take away, all reasonably priced.

Was meant to be a large cod. Very small portion. Lots of skin. On top of that the man who worked in the kitchen is rude. Won’t be returning

Great little takeaway chippy with basic seating area. Friendly, happy staff; good banter. I had large cod, regular chips, gravy, a tea, and a Pepsi. And all under fifteen quid. Couldn't really give it five stars across the board as it was a little basic (no table service, wooden cuttlery, cardboard cups etc) but the food was good value and the staff seemed competent and happy. Also saw a group of kids (probably 17/18) who were wearing Smith's T-shirts, so that's always nice.

Unfriendly staff! The don‘t do glutenfree fish and chips, although it says so on the online menu!

Our go to fish and chips every time we visit this lovely island. Always fresh and very tasty. Chips perfect, fish always fresh, batter gorgeous and paper bag works well. Some foods just not meant to be gluten free 🤣

Nice food, chips and fish did seem a bit greasy but was better after getting them out of the packet. I can see why people say it takes a long time but it's cooked fresh to order I managed to get mine before someone else.

Amazing gluten free fish and chips! I was desperate to be able to get some fish and chips whilst on holiday in the Isle of Wight and found Happy Haddock did gluten free options every day, so I was insistent we had to go! We ate in and I got the haddock and chips. The batter was crisp and light and my fish was perfectly cooked inside. Chips were also very fresh. They were very allergy aware and let me know which condiments were okay. The 'normal' fish and chips also got my boyfriend's approval.

I've been here twice now and waited for food over 20 minutes on both occasions and it was empty the second time. On both occasions they had young disinterested staff just standing around and not doing much of anything, accept chat. I went in two hours before closing and couldn't get the pie i wanted, "just what i can see". I ended up ordering two lots of fish and chips and two drinks. I waited twenty plus minutes for a soggy fish and chips in a box and they forgot the drinks, which i had to ask for. It was little more than kebab house quality and cost over £20. All in all, just very disappointing. You're better off going to Chubbys down the road. It's basic but it does what it says on the tin.

Great quality of food, food comes out fast! And was very helpful with catering for our friend who had a number I dietary requirements! And great value for money! I couldn’t rate this establishment enough! I will definitely be returning!

Tasty Fish & Chips. Ordered a Takeaway. Food hot (chips a bit soggy so had been prepped a while). Regular Fish portions not huge so not one to share but not expensive. Very tasty. Happy customers. Thank you.

Prices are different in the shop then online , more expensive in the shop , I'm talking pounds not pence . Fish wasn't very big & not many chips .

Traditional fish and chips. It was busy and we had a bit of a wait for food but only as you might expect for a Friday evening. Food was good, not expensive and they were serving gluten free versions too. Nothing not to like

Great fish and chips and at a good price, an option for children to have a children's portion, which was more than enough for my two teenagers. Can sit in or a short walk to take it down to the beach. Delicious 😋!

Ordered large fish and chips amongst other things, when I opened it, the cod was in a paper bag and the chips were in a different paper bag for some reason, not the usual tray or box, very strange and extremely annoying (who eats cod from a bag?) Had to try and put them together in a split bag which leaked grease over my shorts, ruining them. Couldn't tell you the quality of the food as I was fuming about my shorts whilst trying to scrape bits of cod from the side of the bag as it broke with every attempt. Complete waste of time and money.

Great chippy! Great customer service! Food is always amazing ✨

My local chip shop in the old village shanklin where I often walk and get chips to take away. My children love the kids meals and the curry sauce is the best!

Food tasted good. Take out came in bags and not boxes..fine if taking home, not ideal if like us you were taking them to the beach.

ANSWER THE BLOODY PHONE!!! What’s the point in having one if you are never going to answer. you just pick it up and put it down! Great fish and chips, but absolutely shocking customer service….dont bother I’ll go elsewhere.

Fish and chips as you wish. Just remember to say when ordering that you want to eat on site, otherwise everything will be packed perfectly for take away.

Food was ok, but portions of chips small: regular wasn’t enough for 2 people and the chips were over done. I’d drive to Ventnor next time.

I would not recommend as the chips are always soggy and the batter on the fish not always crispy. Sometimes the fish is tepid..

Visited Thursday 20th June 13:15. Really nice fish and chips, good size portion. Great value for money. Nice to be able to sit in.

Telephone takeaway order. Lovely chap on the 'phone. Order for two large, one regular cod, with three regular chips. Food was hot, delicious and great value for money. We live only a short drive away, so ideal location. We shall most definitely be back. Thank you, very much.

Had cod and plaice takeaway with chips. On opening the bags the fish was swimming in grease. We sat in the car as the weather wasn’t good. The grease soaked through from the bag to trousers . Chips were mediocre. Very disappointed. 😞

Good friendly service and probably at the age of 73 the best fried fish I have ever eaten and very reasonably priced. We’re I not a visitor it would be my weekly go to eatery . The option to sit in a great bonus.

Check your order before leaving. Fritters missing again..

My fiancée and I ordered 4 plain large jambo sausages but only got small ones. The lids weren't put on properly on the curry sauces. The trainee staff that served me could of done a better job.

Great gluten free cod and chips for me, regular for the rest of the family. Call ahead and they will make to order. Fantastic to know I can get GF cod and chips on the island!

We were on holiday in the area and decided to get fish and chips from here. Very good chips freshly cooked and great fish in a lovely batter. Very friendly staff and a really enjoyable takeaway

We had a takeaway from here over the May Bank Holiday - the food was hot and tasty although the beans and gravy pots were quite small for what they cost. Seems very popular and well located in the centre of Shanklin Old Village - we certainly enjoyed it and would return when next in the area.

Had take away fish and chips from here. Both cod and haddock and the quality and portion size was great. Very easy to order in advance for collection on their website which we did and worked very well for a quick and efficient collection. Highly recommend and would definitely go back again

Best fish and chips ever, BIG portion of chips.

Ordered online, chose my time to collect. Ready on arrival but clearly not sitting there for long as still hot and crispy batter on the fish and chips, not soggy at all. 5/5 very happy

Ordered online, chose my time to collect. Ready on arrival but clearly not sitting there for long as still hot and crispy batter on the fish and chips, not soggy at all. 5/5 very happy

I love this place, been going there for years every time I visit the Island- it's a proper old chippie, even has a bit of seating, lovely location, seriously good fish and chips, friendly vibrant staff- only gave it 4 stars this time as the Guv'nor is training up some new people but give it a month and they'll be on top 5 star form! Oh, and the prices are pretty reasonable too👍

When we are on holiday by the sea we always try to have a chip shop fish 'n chip supper and as our hotel was a couple of hundred yards from the Happy Haddock we called in one evening. It was a bit nippy outside that evening and so we ate in the shop. The food was lovely. The chips were, I reckon, better than any other chip shop chips I have tasted in a long time. The fish was great with crunchy batter and lovely, white, crumbly flesh. I just wish I had had the courage to find out what a "baked bean fritter" is!

My daughter is celiac, they had a good range of gluten free options for her and knowledge of how to prepare and cook the food without cross contamination. Good size portions and very tasty.

Disappointed. After reading the reviews I was expecting so much more. Was ok but no more than that I'm afraid

A Good old fashion Fish and Chip Shop serving the best Cod and chips we have had in years @ good prices.

Stayed on the island for the weekend. Found these online and placed my order and paid without any hassle. Collected the food which was hot and fresh

Great fish & and chips, BUT ! I have never known a chippy take so long to serve food. An average of 30 minutes wait time for standard items, even if you pre- order for a certain time. (For me, this is usually within the first 30 minutes of opening time) I'd take a wild guess that if you had a chip shop, you could reasonably expect customers to walk in or phone order 'fish and chips' of all things. It might make sense to have some standard items cooked and waiting in hot cabinets ready to go AT OPENING TIME. Maybe 20 portions of chips and a dozen fish of different sizes, a few sausages, etc. You could then serve customers whilst the next batch was cooking. Seems quite a simple plan and professional chippy's have it organised well. By all means, slow down the pre-cooking in the run-up to closing time to avoid any waste. The problem appears to be with the staff frying in the back, not the front counter staff. An absolute joke of poor planning and disorganisation. I thought the new owners might have a positive impact on this issue, but unfortunately, that's not been the case. I'm going to try AJ's next time because I only have one life and don't want to spend unnecessary amounts of it slipping into a coma whilst waiting for chips.

Worst I have had in six years. New owner penny pinching I think. Chips were not fresh. Batter on the fish was good though ..

Great meal, very good helping even for pensioners take away. Sitting on seats outside, but rained, luckily bus shelter nearby. Lovely man from the Haddock came out and gave us napkins and wooden knife and fork. Service , over and above. Good to see(2 years on from last visit) and still great place to go!!

Superb fish and chips - huge portion - and excellent service. Our daughter is coeliac so we ordered gluten free - they had to start up the separate fryer for her but not a long wait and delicious.

We're so happy that the 'Happy Haddock' is open again. We always make a beeline for it when visiting the Island. Great quality fish and chips, reasonably priced. Friendly staff. Every box ticked. Thank you!

Great tasting Cod& chips. Couldn't wait to take them home so sat in the car and ate them. First try since it changed hands and was pleasantly surprised how good they still are

Under new owners still great Fish & chips

Late, wet night, looking for a hot meal in a once vibrant food area of Shanklin - hardly any places left to eat and those that are left are expensive. The warmth, smell and customers eating in - pulled us in. Great value they did a family meal of two large fish and chips - two Kids sausage and chips and drinks, curry sauce and mushy peas for £22.00. Amazing. Not Greasy and so tasty - like chips should be. They even did Gluten Free - I did not realise until after I had ordered - but if we go back will order GF. Staff , warm welcoming and friendly. Highly recommend for a visit.

Lovely fresh fish and chips. Not greasy and sensible portion size. The staff were polite and helpful. Well, worth a visit when exploring the old part of Shanklin. Parking is available in a carpark across the road from the The Happy Haddock.

Lovely food at a reasonable price 👌

Was slightly worried the food would suffer under new ownership, so was thrilled to discover its just as delicious as always. Well worth a visit.

Friendly staff and lovely food.

Great gluten free fish and chips! Ring beforehand to place your order. Fresh, light and crispy with good amount of fish. Delicious! The regular fish and chips was equally tasty.

Lovely fish and chips perfectly cooked. The best I've had for a while.

Thought we would give the place anouther go as new owners, was told they had no cheese as it was out of date and suggested I went to sandown for cheese? Very odd as one of them could of gone to the shop every poor service will not be returning

Decent value for money family deals, friendly staff, and you can easily order online. My favourite chippy 👍

Needs updating , looks very shabby needs a lick of paint and smarting up, small portions , shame , nice though

Very good takeaway fish and chips; decent value. Friendly service, good-sized portions. Just what you want from a chippie.

Easily in the top 5 fish and chips I have ever experienced. Glad this plaice was open/still open. We were on a out of season 2 night holiday and didn't like the look of the tourist trappy restaurants in old town, so just got the fish and chips, fish cake and mushy peas. Tasted like I remember fish and chips tasted.

Superb Fish & Chips served with a smile! What a lovely place. We were attracted by the family meal deal (2 adult and 2 children F&C for £22) which was great value for money. The place was clean and friendly. And even when we paid for extra sauce they gave us more than just one sachet which surprised me with their generosity. The fish was piping hot, with a crispy batter which I understood is gluten free. And gorgeous fat chips with salt n vinegar. What else do you need? Well the wife still wanted gravy and mushy peas to remind her of up North. Great place, I really recommend it!

What a lovely place! We were attracted by the family meal deal 2 adult and 2 children Fish & Chips for £22 is great value for money. The place was clean and the attendants friendly and even when we paid for an extra ketchup we got more than one sachet which surprised us. The food was perfect, Piping hot fish and crispy batter with fresh potatoes. That’s all you need but my wife still wanted some mushy peas and gravy like when she is up North.

Used recently and has improved since the summer. Think new owners.

We had a takeaway at the Happy Haddock, The Fish and chips were excellent we had to wait about 15 minutes but it was well worth the wait.

Great to see the Haddock open again, saves my bacon! Invaluable to the local community and of course visitors, keep up the good work.

Nice to see a fish and chip shop open on a Monday evening. It was busy but was surprised how quickly we were served our food. Chips nice and fish was fresh and crispy batter. I thought it was good value for money, two cod and one large chips around £17 more than enough for two people.

I mean, it's a chippie... but a good one! The atmosphere is as genuine as the food offer and the crew are smiling and welcoming. If you're after a good chunk of fried fish and crispy and tender chips, that's the plaice 😁 !

Very good staff helpful and polite. Fish chips good value clean shop.

terrible. lady got my order wrong, failed to tell me yet charged me for the wrong order anyway. on top of that she didn't give me a receipt for my order so i had no idea what order number i was. she gave the people before and after me receipts so i know the printer was working. then i was standing in the shop waiting for over half an hour whilst the customers who ordered before and after me were served. they had called out my order but as it was the wrong order i didn't go to claim it. after a while of waiting a different employee asked me what i had ordered and when i told her, she said the only order that could be mine was the one that had been called out ages ago. i had to take the now-cold food with no refund or new order. poor customer service also the portions are crazy small. 0/10 experience would not recommend

Our go to Fish and Chip shop when we stay in Shanklin. Opted for the senior cod and chips and wasn’t disappointed. Light batter, a thick piece of fish and chips cooked perfectly. It’s a shame that in the local press it’s been reported that it has just shut down until further notice.

Our son is Gluten Free and researched where to get Fish & Chips prior to departing for our holiday. This place advertised Gluten Free (GF) available. Tried to order On Line, as GF needed to phone. After 30 mins with no answer went to the premises. We were told had to Order by phone for GF, explained we tried. The assistant checked with the Fryers and we were told as it was busy there was no chance of GF which was a disappointment to our son. Although I understand the situation your Website should have a warning that in busy times phone order cannot be taken and GF will not be available. We also had an ordinary meal which was ok, but not especially good.

My favourite chip shop they always seem to get it just right and their kids meals are a bargain.

We've been coming to the happy haddock for a lot of years. There are a few negative reviews which worried me, but I wasn't disappointed, I'd ordered online and our food was ready just after I arrived. Really tasty fish and chips, The best you can get. They don't allow you to have plated food inside like the old days which I guess is down to staffing, but at least you can grab a chair now whilst you're orders being cooked!

The Happy Haddock was recommended by several people, and it didn't disappoint. Good freshly cooked fish and chips, well priced and (as an added bonus) right in front of a large car park.

Had delicious chicken and chips form The Happy Haddock, good portion size and good prices compared to where I live. We got takeaway, not sure I'd have liked to eat in, restaurant is small and you would be sat surrounded by people queuing for their food. Also furniture, particularly chairs were quite tatty looking, not very inviting to sit on. Definitely worth a visit for the food though!

Ordered just nuggets and chips, was busy but not a big order! Waited 40mins, not enough staff, when phone orders are being taken too, after 40mins, it was realised that my order slip was misplaced so the nuggets had been sat there the whole time, was apologised too, but order thrown into a bag. Don't seem too be able to cope with the volume of orders in shop and taken on the phone. Shame as food tastes good.

Wow one busy Fish & Chip shop! Clean shop and toilet. Haddock was really fresh and beautifully cooked. Lovely chips too! Parking available opposite for £1.05 for 30mins.

Delicious gluten free meal, neither the fish or the battered sausage, or the chips had grease on them. The best chips I’ve had from a chip shop, well worth the wait. When we arrived were were told it would be about half an hour because 2 of us required gluten free options. I’ve seen people complaining about this, but we were comforted by the fact they were having to set up separate fryers to avoid any cross contamination. It shows they take it seriously. The queue was out of the door all the time we were waiting, which is a positive sign in my opinion. When our meal arrived it was delicious and well worth the wait. We would recommend the happy haddock to anyone, but especially coeliacs visiting the island. Thank you!

Stopped in for some chips and a battered sausage and the staff were really friendly and the food was great. Recommend the curry sauce on the chips!

Good quality and good value. Portions are a little small for a fish and chip shop

Great to get lovely gluten free fish and chips on the Isle of Wight. Do ring in advance so they can get it ready for you and they know you’re coming. One small criticism is it was actually made early and put in a bag before we arrived, so it was slightly soggy, but still delicious. I and my mum have coeliac disease and were happy to get fish and chips.

Very popular place, and understandably why. Their P.D.Q. machine was not working, but they dealt with it admirably. The food was great and the service was professional throughout.

As anyone who has to be gluten free knows, fish & chips are a rare treat. So when I read about the Happy Haddock, it was a "must try" on our recent holiday in Shanklin. When I asked about gluten free, I should have taken the "it'll be 20-25 minutes" as the hint it (with hindsight) clearly was that they didn't really want to do gluten free. In fact, another customer asked about gf and was told they were out of luck. But given my experience, I think they were the lucky ones. We went back to collect our food after 20 minutes, only to find it had been sitting there for heaven knows how long. We walked back to our holiday property, 10 minutes' walk away, and realised that we were missing one of the fish we had ordered. I phoned to ask for a refund but they said they couldn't do that over the phone. So my husband ate his chips & peas then went back in the car. He was assured that the fish we had was definitely the GF one, and was offered 2 fish as compensation - who on earth would want TWO fish? I would have insisted on a refund, he didn't. On his return, I ate the fish, having already eaten the chips which, if I'm honest, weren't that brilliant anyway, although that could be because of how long they'd been standing in the shop plus the 10 minute walk. What followed was a very uncomfortable, sleepless night & almost 2 days of digestive discomfort; either the fish or the chips were NOT gluten free. I can't prove it, of course, but I know when I've been glutened, and I know (because of when the symptoms started) what the cause was. So our evening meal was disjointed & unhappy, and I had 2 days of my holiday blighted by being glutened. My advice is avoid if you're gluten free, which is a shame as it's one of very few fish & chip shops to offer it.

Arrived 19:30 nobody appeared until 19:32 and wouldn't let us eat in. Then apparently didn't have any sausages. .... considering we were soaked and had paid for parking we found them rude and unhelpful zero stars

Good size portions and freshly cooked. Nice friendly staff. You can either eat in or takeaway. Large carpark opposite for parking near the Chine in old Shanklin.

Do think portion sizes are great on chips, but are very nice

Portions are very small. Potatoes aren't that expensive. Chips are decent, there just wasn't enough of them.

Bitterly disappointed, we were looking for a chip shop and always use Google reviews to help choose where to go, this shop had great reviews but was truly dreadful. The worst meal any of us has ever had from a chip shop. We walked in at 19.30 (shop closes 20.00) & was made to feel quite unwelcome by a young male staff member who said under his breath, "oh no we're nearly closed and loads of people have just walked in." The rest of the staff were pleasant, but seemed very green and not sure of their roles. The sausage was awful and tasted cheap, the savaloy had possibly been sat for hours, the scampi tasted foul and the chips were almost inedible due to a ridiculous amount of salt (I asked for a little and got a cellar full). We walked across the road to eat them as we were told we were too late to consume them on the premises. I went straight back to complain (time now 19.55) & they'd closed the shop for the night. We only went once, we wasn't likely to go back after all we'd experienced in all honesty. Perhaps it was an off day, I guess I'll never know, but I'd recommend going elsewhere.

We were turned away from your Fish and Chip shop in Sandown so we drove to Shanklin and when we arrived it was 7.57pm We went inside and the young lady serving said that they cannot accept anymore orders, but she did take the persons in front of us order. Very disappointing. We don't often visit the Shanklin shop due to parking. We do visit the Sandown shop twice a week. To turn away business in today's economic climate seems silly to me.

I used to be a regular customer at the Happy Haddock Shanklin until after placing an order online a couple of hours earlier I found that after returning home I hadn't being offered a replacement for the mushy peas and curry sauce like the other customers when it was running low I found to my horror the loose change of the two items that were missing, words fail me that the staff would think this is acceptable. so consequently after seven years I have now started using AJS where the service is excellent .

Popped in for cod and chips great price £8.60 half the price were I live. Lovely and 🔥 highly recommended

Really disappointed. Won't be going back. My son had a chicken burger and chips. Absolute disgrace. A dry bun with a dry chicken burger. No salad, sauce, nothing. He struggled to eat it. I had a chicken and mushroom pie. It looked and tasted like it had sat there baking all day. Such a shame, and things that could be easily rectified.

First time using happy haddock in shanklin and to start with I will say the food was really lovely and we thoroughly enjoyed. However my fishcake and curry sauce were cold. I'm only a 30 second walk up the road and am also pregnant so definitely a little off putting. With how busy they were and how fast the food was having to turn over I was definitely surprised to recieve cold food.

Great fish and chips takeaway ,best in shanklin located in the old village ,good kids meals as well.

Female staff fit as I'd give them some batter 😉

Preferred it as it was back in the 90s but a bit pricey especially when everything has gone up and money is tight. A family discount would've helped.

Very good fish n chips. Very attentive staff, making sure the customers are all pleased with their ordering and takeaway process.

Visit this chippy every time we come to the Island. Always full so we ate outside on the benches over the road.

Best gluten free fish and chips in the world😍