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4.0

Based on 141 opinions finded in 1 websites

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Nº 571 in 898 in Bath and North East Somerset

Nº 13 of 20 Fast food in Bath and North East Somerset

CUSTOMERS TALK ABOUT DISHES WITH..fishchickenmeatcooked
Score
OpinionsNoteTripAdvisor1414.0

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Beautiful burgers! Very tasty. Had as a takeaway, would highly recommend! Also the waffle fries were a delight.

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Rory T . 2023-12-21

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My boyfriend wanted to visit this place after seeing a review on tiktok, it looked great so we came in on a Sunday afternoon just after 5 when they opened. The staff were lovely, friendly and helpful, and the food literally blew my mind. No exaggeration the lotus burger is the best burger I’ve ever had. And my boyfriend says it was the best British food he has tasted in the two years he has been in this country. Will definitely be coming back and recommending to everyone.

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Eli T . 2023-11-26

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Having tried most of the take-away burger places in Bath, and largely being disappointed, we tried Magu and WOW, this is next level stuff. Which is funny, because reading the reviews one sees one negative review after another about the service, but no one has anything bad to say about the burgers. We have never set foot in the actual Magu Diner, but are thrilled to be able to order these amazing burgers for home delivery. So, there's the pro-tip... stay at home and order a Magu burger. You will not be disappointed. Best burger I have ever eaten, no doubt. Congrats to the chef/owner and the whole team.

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David G . 2023-10-19

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The best burger I have ever eaten and I'm a veggie! Our whole group absolutely loved the food here. It was a very laid back dining style with self service which suits the set up just fine. Honestly my burger was so good I had to go and ask if it was definitely veggie.

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Kartini . 2023-08-23

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One of the best burgers I have had with my burger friend we have travelled around looking for great burgers and this definitely hits the top 5.. I had the mac n stack and my friend had the smash n grab (double obviously) can't say a bad word we will be visiting again shortly

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Yan H . 2023-06-24

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Food is great 90% of the time.. ordered in advance or waiting for it.. the attitude of the staff isn’t great and when you order in advance, it can still be quite late and the wrong order which is disappointing but when they do get it right, damn good food! Just a bit hit and miss unfortunately, no consistency

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Amy M . 2023-05-06

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Booked a slot and turned up at the time onoy for them to put our order on the bar when we got there which meant we had to wait 40minutes stood at the counter for our food. Kept asking questions about time and being totally ignored, cannot believe they are still in business if they treat customers this badly

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RiverBlind . 2023-03-21

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We pre ordered our food online for collection, u get to choose a pick up slot which was 7,30-745 . ( it does say on the website can sometimes run over by 15 mins) Waited till 8,20 before our food was ready, No apology ,No acknowledgement for us having to wait an additional 35 mins. It’s a shame because the burgers are nice but they definitely need more staff!

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Discover08201268007 . 2022-12-10

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Best place in Oldfield Park/Bath for chilled vibes and great quality burgers. Generous portions, food made fresh to order, a must visit!

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laurahQ6012XJ . 2022-11-20

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Nice burger rubbish service. Rude staff, didn’t speak to us when we walked in and didn’t even acknowledge us until we asked them where to order. When writing down the order, the man seemed stand off-ish and didn’t even get a thank u or hello, also made us pay with cash. He then shouted my name when the food was ready, and I had to walk over to the kitchen to get it, (after paying 13 pounds for a burger , the least they could do is bring it to the table). Then he forgot to make the drinks, and after making them, he just left them on the side and we had to recognise that he was finished and go and get them again. The food did take a while to come as well and ketchup was 50p!! I wouldn’t go back, as the service was so shocking , and although the food was nice it was extremely overpriced for the service we received.

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charliefry . 2022-06-03

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The burgers are very, very good, imaginatively designed and cooked well. But no burger is so good it’s worth a 45 minute wait. Yes, 45 minutes. This isn’t service, it’s arrogance. The manner of the staff has already been well described; far more concerning is children in and out of the kitchen. Waiting around people boozing while their children are noisy and bored is not a pleasant experience. Nice try guys, I can only imagine your response when you read bad reviews, but ignore customer service at your peril. No customer service will result in no customers. There are plenty of other great places in Bath for burgers, so we’ll enjoy trying those in future.

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Sightseer39662245957 . 2022-04-15

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Burger would be a top 3 personally, pitiful portion of chips for the price, great dips. However the rudeness of the two guys in there ruined the whole thing. The man serving us was making it seem like he was doing us a favour by taking our money. Went in excited to try a great burger and left feeling like 'd done something wrong.

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jayvora2015 . 2022-04-11

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Had the burger with blue cheese and truffle (forget the name) but either way it was really tasty and arrived quickly

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Dan S . 2022-02-13

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Been here for the second time. Definitely the best burger in Bath: tasty , juicy and with the amazing Magu sauce. Good vibes in the shop also. Nothing like this in Bath, well done guys.

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Ducs897 . 2022-02-06

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This is 100% the best burger in bath . Meet bread souce, everything is absolutely amazing. I really enjoy the service, the guys are very good. If you want a posh service go to a Michelin star restaurant.

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Roberto B . 2022-02-06

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Incredible, I thought I didn’t even like burgers! Being a non meat eater I’ve never really got into burgers as you always get a mashed up veg patty or a mushroom instead of beef which never work well. BUT I am so glad I was...

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kartini85 . 2022-01-24

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Terrible service from staff, hopeless, don’t acknowledge anyone when they walk in and act upset that you’re ordering food from them.

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IvoPerry . 2022-01-14

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The service is horrific. Decent burgers but the service is really beyond imagination. They hardly acknowledge you when you enter the shop. When you phone them up they grunt at you and are unhelpful. I am not sure how they can survive considering they’re a...

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vradley . 2021-11-14

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I was visiting family in the area and really fancied a burger and Googled best burger Bath. Magu came up as one of the best so we made our way there and got there at 17.05 on a Saturday just after opening. It was empty...

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870AndrewB . 2021-11-06

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Similar to a lot of reviews below really in that the food is alright - not 'best in Bath' that I keep reading about for myself but certainly good but the experience was ruined by really bad service. Yes we went in on a Friday...

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828nathanf . 2021-11-06

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Love this place, burgers are consistently excellent. Cooked to order and good quality. Always playing great music, makes it a pleasure to wait for burgers

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Steerios . 2021-10-23

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Magu is a great place. With great burgers. They take a little longer than most places, but they are made fresh and the taste is worth the wait. Proper big burgers, plenty of sauces with real crispy salty fries. I found the staff were honest...

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T7758LZscottw . 2021-08-13

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Had the truffle burger and flying lotus, which is a brilliant savoury, sweet combo. Curly fries were also amazing. The food in general is very very good. My experience is similar to that of other reviews, where the food was great but the service was...

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zacknowell . 2021-08-08

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Our first time getting takeaway from MAGU after moving to OP. Kids really enjoyed their burgers and waffle fries, and it was ready pretty quickly for a Saturday night, but my chicken burger was so unbelievably salty that it only tasted of salt, nothing else,...

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colincG5746RN . 2021-06-06

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To all the people saying the food is bland- try the trufflepagus or flying lotus - won’t be disappointed. My fav is the flotus - single Pattie not double as you get a less saucy experience with the double, nevertheless latter still not bland Fries...

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slabyn . 2021-04-16

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Ordered two meat and two vegan burgers but got home to find three meat and one vegan burger. Which was disappointing to say the least. That said, the three we could eat were fine.

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R1813CBlindas . 2021-02-05

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gotta start this off with saying i get that the restaurant must be busy and understaffed during covid and the lockdown. but the service we received was potentially the worst i have seen. we ordered with a collection slot (which was nearly an hour late)...

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igorrZ7119DR . 2021-01-08

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This is the third time I have been, hoping I caught them on an off day. And I won't go back the owner is rude, each time. I see from other reviews this is the standard he gives you. So even if the burger is...

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CharlotteB6945CN . 2020-10-30

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I have to admit the burgers are amazing! And it’s sad that I have had a bad experience 3 times. Always 25 minutes or so past the time when it’s ordered. Says online it may be delayed however then there ends up being about 5+...

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annie d . 2020-10-23

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Like some other reviews - the burger didn't look as amazing as what they show on their instagram. Even though you could only walk in and colled (covid etc etc) the music was so loud I had to shout to state my name for the...

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thebathgriff . 2020-05-25

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Not a very good burger takeaway experience. Overall, the food was bland and it was nothing compared to what they show on their well presented Instagram page. A really unfortunate experience! Well overpriced too!

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JA199OJB . 2020-05-14

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Food is decent enough, service is poor. This is the second time we've had the same same experience, so probably our last visit.

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M8664AFdarrenw . 2020-05-01

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Nothing exceptional to say about this place. No customer service skills. Can get better burger and service elsewhere. Save your money, and your manners - they do!

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Algpl . 2020-03-21

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Aesthetically pleasing and proper lush burger. However found staff rude which tarnished the experience. Would recommend but the staff could do with some manners.

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ej2299 . 2020-03-01

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The burger was nice but felt slightly too expensive for what you received. The service is not great here. You’re not really made to feel welcome and it’s like they’re doing you a favour by allowing you to order a burger. I’d go back but plenty of nicer burger places in Bath.

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Calery67 . 2020-02-12

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Great little place. Really lovely food. One of the best burgers I've eaten in the area. Only reason it isnt 5 out of 5 is because the service was a bit frosty.

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Amy L . 2020-02-03

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Visitamos después de que amigos mencionaran las hamburguesas de Magu. Las hamburguesas estuvieron a la altura de sus críticas y estaban deliciosas. Definitivamente podría haber comido la hamburguesa sin papas fritas, ya que era tan abundante que no pude terminar todo. El único inconveniente es que tienes que pagar más para comer (¡10%!) Que no se aclaró hasta que terminamos de decirles nuestro pedido; no había ningún signo ni nada, así que nos sentimos un poco engañados por eso. También es bastante caro para una hamburguesa, así que no estoy seguro de que volveremos rápidamente.

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DCharlotte24 . 2020-01-26

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We have been here a few times before and the food is fantastic, really good burgers and nice fries. We had a take away and the food was still amazing even after the ride home. There milkshakes are also really nice.

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pineappletraveller12 . 2019-12-24

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Love the food and will definitely be returning soon. Milkshakes are fantastic as well. Atmosphere is good, could be a little more welcoming otherwise cracking restaurant. Will be back in a few weeks.

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SamCoops95 . 2019-10-19

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Had been previously recommended to try the legendary food at Magu, so finally got round to trying it today. Boy! I wasn't disappointed.

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165marky . 2019-10-01

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Best breakfast wrap I’ve ever had, so good I couldn’t doubt it.. highly recommend anyone to get down there, I’ve ate most things from Magu and never had a problem absolutely spot on! The food and customer service is second to none👍🏼

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Jimmy J J . 2019-09-07

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Had the pleasure of eating here at the weekend and it did not disappoint! Everything was really tasty and piping hot once we picked it up. The halloumi burger was amazing and so was the Bath Boys in Blue burger. Sides were lovely to that included French fries, halloumi fries and chicken gyoza. Would highly recommend for all burger lovers!

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Joshua H . 2019-09-03

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Impressed with the staff here, the girl behind the counter was very accommodating, helpful and lovely to chat to whilst I waited for food. I think she mentioned she was new, lovely addition. The food was brilliant, I've come here once before with family and it was just as good. Highly recommend !

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lisabailey123 . 2019-08-07

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Got the 'Boys in Blue' burger, it was absolutely incredible. Also got an alcoholic slush which was amazing. Customer service was also great, the girl at the counter was really nice. Mates and I will be coming back soon!!!

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harryking789 . 2019-08-07

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Came here with some friends and the food was delicious (though a little greasy). The price however left a lot to be desired and the wait time was very excessive. As enjoyable as it was, you can get a comparable burger cheaper elsewhere.

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JoshuaY255 . 2019-07-11

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I have had Magu quite a few times now and the food is delicious and perfect every time. Perhaps the prices are a bit on the steep side, but I don't mind it as I know that I am getting something more special than a regular burger. The halloumi fries are also amazing.

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MILENA K . 2019-07-09

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Such a shame about this place as the food is really good but the cold customer service puts me off ordering again. I’ve eaten here 5 times now and always the food has been above average. However, on my last visit I was standing at the counter waiting to be served whilst a member of staff (possibly the owner) sat at a table on his phone drinking a coke. He saw me waiting but carried on looking at his phone 2-3 minutes before getting up and taking my order. I was quite taken back by this, I thought he was a customer! The level of customer service completely detracts from the good food. What a shame, so much potential but begrudge giving them money when I’m made to feel like such an inconvenience.

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Sam2787 . 2019-06-25

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Our first visit to Magu was great, service was really friendly and affordable prices (about £17 for 2 burgers, fries and drinks) Second time was the same level. Third time my girlfriend ordered off their app and wanted delivery (which she was told is on the app), as she wasn’t feeling well. She called up 3 times before not even getting an answer but a message on her Facebook messenger about an hour or 2 later, where they said there was no delievery option, so she said just cancel the order. Any refund offered? Nope. They took the money, didn’t even attempt to say sorry for not making it clear. Returned today and after ordering 2 burgers, 2 fries and 2 milkshakes... £35 later!!!! We took it home to find my burger bun soggy and greesy. My girlfriends was just horrible, claims to have slaw in the burger and 1 piece of lettuce is the slaw... very disappointed. Could have a much nicer meal for the price. Pushed their prices up, lacked service and honestly very expensive for what you get. Sorry you’ve gone for the money rather than customer care.

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Will M . 2019-06-15

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I had my first Magu experience today. Really cool place they’ve got with a good vibe going one. I ordered the £11 big burger which was delicious. The flavours were awesome, but it didn’t quite fill me up. I managed to eat it within 4 minutes and still had room for more when I got home. Great place, delicious food.

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LYMP27 . 2019-05-13

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Been twice, food is excellent. Service is poor, expect to have wait minimum hour for food, brownie is good.

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ashdawson88 . 2019-05-12

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Each and every time my family visits this place we are wowed by the unbelievable choice on offer. Absolutely rate the burgers as the best you will ever get and the choice of milkshake options is crazy! Love the music as well and the people who work there are great.

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holiday15 . 2019-05-02

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So good! staff are so lovely and helpful. Really passionate about his flavours and food. Lovely guy. Highly recommend.

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foodiefriends94 . 2019-04-29

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This place is one of my favourite food joints. The food is incredible and the service is fantastic. The produce is locally sourced.

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Lorna and Matth... C . 2019-04-27

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So many people have been raving about this place. It’s definitely the best/ most creative dirty burger place around bath. I’ve seen a lot of mixed reviews on the staff and I do think they could work on their service:/

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emilydholidays . 2019-04-27

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We visited early on a Friday evening and as testament to their popularity, it was getting busy. We were told it'd be 30 mins wait for food, which we were happy to wait for. Over an hour later I asked, after receiving assurance food was on its way, and it turns out they forgot.

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veryFuze . 2019-04-18

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Finally got round to trying Magu... Wasn't disappointed! Very good range and the staff very helpful with recommendations. The burgers were amazing but I'll definitely be back for hallumi fries!

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Samantha B . 2019-04-10

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We visited here from Bristol and were truely impressed with the place. The choice of burgers were brilliant and the desert topped it all off! The owner was so friendly and allowed us to try different things which really sold the entire experience. Would definitely visit again!

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Hdog92 . 2019-03-19

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Always a treat coming here, the amount of burgers I've had must be into the double digits. Their specials are especially good for a repeat customer such as myself. Keep up the good work lads.

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Owen R . 2019-03-13

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After reading all the reviews I was very excited to try Magu burgers however they did not live up to my expectations. The burgers were greasy and soggy (especially the southern fried chicken). Good choice of burgers, sides and milkshake though which is great and service was good for a Saturday night.

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burgerconnoisseur310 . 2019-02-09

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I ordered my food in the app, it was confirmed and the money left my account. The wait was 45 mins which was okay for a Friday night. I went to collect my order in the pouring rain. On arrival at the required collection time I received an email saying my order had been cancelled? When I asked why, the staff were very rude and dismissive and were only able to tell me the reason for cancellation was because they were busy with walk ins. As apparently they fail to understand how an order queue works. Following a failed attempted to fix my order. I went to subway next door which was great!

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Will C . 2019-02-09

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Been here a couple of times. I'm a burger snob so I know a really good one when I taste one. Magu's burgers are by far one of the best I've had.

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jg2029 . 2019-02-08

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Even salt Bae would’ve been parched with the amount of sodium chloride knocking about in this place. Good looking food, however my car almost got clamped whilst waiting for it to arrive. Nice tunes, keep up the work!

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edwinwatts . 2019-02-08

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We are regular magu visitors so for my boyfriends 21st I made a special request for an off the menu beef burger and he received extra sticky chicken wings and the most insane burger! Magu serve the best burgers I have ever had (I am a burger lover) and their customer service is amazing! I would chose them over any burger due to the amazing quality, could not recommend more!

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Charleendu . 2019-02-04

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Super helpful breaking down the menu and advising on milkshakes. Food arrived quickly and was DELICIOUS. Best burger in Bath with interesting twists

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WithMilkNoSugar . 2019-02-04

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What can I say. Tried three different burger options (Bath blue, chicken and special with pulled pork).

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David F . 2019-02-02

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good quality, excellent portions, wide choice of burgers, made to order so you can leave out things you cannot eat, lovely friendly atmosphere,

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Ruth F . 2019-01-31

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The halloumi burger is to die for!! Absolutely gorgeous in every way. Dessert was unreal and the alcohol slush cocktails topped off an excellent meal. Wonderful customer service. Would definitely recommend to anyone and everyone.

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Becdaly . 2019-01-30

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Everything about my visit was amazing! Iv never even tasted cheese like that before! Great service and my burger was unreal! Milkshakes are so addictive! Will be back ❤

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PeggySue26 . 2019-01-29

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First time visit today with my son. Absolutely amazing. I’m not a burger person normally but they are something else. Will certainly be a regular. Lovely place. Amazing food and lovely staff. Xx

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alipomp . 2019-01-27

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One of the best burger's I've ever had! Really fun atmosphere! 10/10 would recommend to a friend. Couldn't ask for more!

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CDubec . 2019-01-27

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one of the best burgers i’ve ever had, very good service and food was delicious, will be back for more

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George B . 2019-01-19

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Popped in for a quick meal with family. Had a fantastic meal all freshly cooked. Really busy place so proves the quality of the place. Definately going back again, and again, and again! A real gem of a place. 😊

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Mike P . 2019-01-12

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Amazing food and really great service milkshake was insane AND I was able to park really close by! Thanks for having us

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Duppaxox . 2019-01-06

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Super burger, crunchy fries cant really say any more than that. Will definitely be eating here more.

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Tawnyowls . 2018-12-29

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I went to get a burger last night around 8.30pm and as expected, it was quite busy. Quite a few people eating in, deliveroo drivers picking up orders and a couple of people queuing to place orders. I was second in the queue to place an order.

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markdL6312KK . 2018-12-15

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Tonight I popped into the diner for some dinner... I phoned through my order and not to no surprise the food was ready a few minutes after my arrival. I ordered the chicken burger with fries and a chocolate milkshake. Could not fault, beat all expectations!

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Finnybath . 2018-12-10

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Best best burger in Bath but so sad they are only open for delivery from 5pm !!! Love love their burgers !!! Even better than GBK or Five Guys

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169charlottev . 2018-11-13

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We ate in and received lovely friendly service in a warm and laid-back atmosphere. Burgers & menu were good and there was a good selection of local bottled beers & ciders. Lovely sweet potato fries! Will return or order online when app available.

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Tourist602692 . 2018-11-01

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After going to Magu I have left my boyfriend as the quality of meat is far superior... Jokes aside it had great service, great food and the milkshakes were the best I've ever had

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laurensb962018 . 2018-10-26

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I was in Bath for the weekend to visit my girlfriend and we decided to check out Magu. The food was so good that I have not only left my girlfriend and relocated to Bath but I have become celibate so I can spend as much time at Magu as possible.

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ptfboulton . 2018-10-26

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I have a very pessimistic attitude towards burger. However, magu altered my state of mind. i ordered the overload burger. It was AMAZING. The sauce was just lavish and the meat was sexual. Well done magu. I applaud you.

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lbees2n . 2018-10-26

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Take Time out to try this Gem of a place ... Decor is really well thought out along with a Quality Reference Menu & 36 Different Milkshakes & Slushies to Choose from ... Apple pie Milkshake & Double Smash ... Take my Money Now ...

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Rudi L . 2018-10-23

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There's burger's then then there's Magu. Locally sourced produce,great service and there was even Mario Kart to play whilst I waited.

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Lee H . 2018-10-22

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Feeling down thanks to an illness I decided to treat myself to my favourite meal, a burger and I was not disappointed. The burger was juicy and full of flavor, every bite was like heaven to my taste buds. The gyoza was crunchy and the chicken cooked perfectly, the sauce matched it wonderfully. The curly fries were so good, only disappointed there weren't more! Would definitely recommend Magu to all of my friends.

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NATALIE K . 2018-10-21

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Found out about Magu through a family member, we have since been a few times and introduced other family members/friends. Although not the cheapest, you definitely get what you’re paying for! Best burger in Bath and would highly recommend!! Not a lot of seating, however I prefer to take away. Whilst waiting for my food (all cooked fresh to how you want it), I was talking to the owner who confirmed most (if not all) ingredients were local produce.

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ChloeG06 . 2018-10-14

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My girlfriend and myself went in for a burger and the burger was outstanding, every part of the burger was perfect, the meat was juicy and well seasoned, the bun was soft and tasty ( none of that’s cheap fall apart bread ) also the curly fries were well seasoned and tasted great. I had the double maple and my girlfriend had the double stack. We both had a couple of vodka slushies, watermelon, blue berry and tooty fruti all of which were full of flavour with a generous dose of vodka.

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Hamish M . 2018-10-10

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From start to finish my experience at Magu was amazing, from the friendly staff to entrainment systems and music at the diner. An amazing selection of drinks and burgers +sides at a good value especially for the taste. I had the Maple Double with Sweet potato Fries and strawberry milkshake with an edible straw (with three choices of flavours).

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jackpowell64 . 2018-10-06

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Best burger so far. Very good customer service and very friendly staff. Food was amazing..had macaroni&cheese; burger and chicken skin fries...absolutely amazing

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Explore643292 . 2018-10-06

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Fantastic fried chicken and ‘All American’ burgers. Fast, friendly and good (if tremendously unhealthy) food!

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James P . 2018-10-05

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Possibly the best burger I’ve ever had. I’m working my way through the menu. Great guys who know what they are doing.

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239chann . 2018-10-01

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I have just had the best burger i have ever had!! A bit more expensive than some places but from now on this is the only place i will go to for a burger. I cant recommend this place enough!!

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Simon L . 2018-09-29

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Initially thought a tad pricey but it didn't take long to appreciate why. We had the 'Bath Boys in Blue' burger with fries, it was delicious and very filling. We were able to eat at the tables situated outside which was lovely as the sun was shining. We'll be back!!

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GillyK15 . 2018-09-29

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Everything about this place is great - the service, atmosphere, decor, drinks and food are fantastic. Choose MAGU over any burger in Bath for sure :)

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abbiebowers . 2018-09-24

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Best burgers in bath, coming from a burger expert. Nice decor, good service and nice slush. Will come again

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manpreet s . 2018-09-21

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Great food, friendly service, cool atmosphere and clean. highly recommend. Popped in after work and service was quick, food had lots flavour and prices are reasonable.

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Amanda S . 2018-09-17

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Really good burgers, defintiely recommend and I will defintiely be back. The pulled pork is not to be missed

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Emily S . 2018-09-17

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Such an amazing couple of burgers, friendly staff and fast service. Look forward to the next visit, thank you!

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Tom D . 2018-09-16

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Just had a 30 minute wait for some vege fires. I wouldn’t normally mind but no one spoke to me between ordering and serving. £9.50 as well, so not cheap.

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iangS9143DW . 2018-09-15

MORE AT TripAdvisor

Been meaning to go since it’s opened. Went last night with friends and very glad I did! The food is amazing! I had both the buttermilk chicken burger and the lamb burger as I couldn’t decide. Both was so tasty! Great flavour, and buns make the burgers look extra special. Place is great to look at, nice menu above the counter. Even has street fighter on old console to play while you wait! Both the guy behind the counter and chef we’re welcoming and friendly! Definitely be visiting again soon!

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george_guy . 2018-09-13

MORE AT TripAdvisor

these burgers are amazing, just a shame i don’t live closer to be coming here more often! interior has a very nice feel to it even can play streetfighter whilst you wait for your delightful food to be cooked

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iamrickjames . 2018-09-12

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