The best restaurants serving Default food in Stevenage East of England

Decided to have a subway roll today which was very disappointing. Got back to office and found that he had given me a stale roll. I won’t be returning to this branch.

Called in for breakfast this morning with hubby. We had the full veggie breakfast as usual. Content of breakfast was usual with reasonable portion size. However our problem was that most of the components were luke warm and must have been precooked and left under some kind of warmer in the kitchen. I would be surprised if the food temperature met safe food hygiene standards. Absolutely not good enough today. Very disappointing. Should be a lot better

Rubbish staff, manager is always perving around the young girls while customers wait, food was lukewarm, rest of the staff were fine seems the manager is distracting them, nonsense in a workplace

Food was 2 hours late the last time we ordered so we was offered 50% off the next time. Guess what 2 and half hours later and our food still hadn't arrived. We should have learnt the first time. If you're happy waiting 2 + hours then go for it as the food is nice.. if you get it. Although we was told it'll be 25 minutes more, it never turned up and we called them to say don't bother.

Lovely on collection, piping hot and tasty.

We have been using Cheese (it seems that the final "e" is part of it) for very many years. For a long time, their legendary 20" pizzas were £10 but they have recently started to go up in price. Whatever the price was, has always been clear in the past. We tried to order online today but were unable to do so because when we put our postcode into their website it only showed the first half of the list of possible addresses. Ours would be in the second half. We phoned them instead. The website had made us expect our pizza to cost about £16. The chap on the phone said it would be about £14. The chap who delivered it charged us about £18. This is no good at all. The pizza itself though was really, really nice and very, very big. We will use them again but they really need to get both their website and their pricing together.

Pork balls too big and tough, not bite sized. Quality of pprk appalling! Schezun beef soggy and again huge pieces. Total disappointment.

Thanks to the young chap, what an exceptional customer service. Only wanted a small pizza for myself but he than mentioned about having a large pizza with couple of side for the price of a small. Which was £10. Surely you can never say no to that. Pizza took less than 10 minutes to be ready and next time when I’m in old town I’m sure I’ll be bringing more people with me.

This place is perfect… if you want recooked chicken, uncooked chips covered in pepper? And a drink which is flat, full half with ice and attitude from the lovely staff inside

Awful customer service at this branch. Went round the drive-through and asked for the smarties ice cream, to which the employee answered with “ice cream?” “No we don’t sell icecream”, to which we asked “oh is the machine not working then?” And she answered “no”. We then said you do sell ice-cream as it’s displayed on the side of the restaurant, she then said very unhappily “what flavour do you want”. I just feel like the staff couldn’t be bothered to do the order. When I had my chicken Royale burger, it also had a small black hair in:(. Another time I went round the drive-through as I had already placed an order on the app where in the order I had already purchased a slushy and when I went to go and collect my order, they said we don’t have slushy so I asked for a Coke instead, but when we mention the price difference, the lady said rudely it’s only a pound it’s not a lot (yes it’s not a lot, but it’s just the principle). I just really feel like the customer service there is shocking.

Disappointed with the manager/cashier's attitude when I requested tomato sauce as none were supplied when I collected our family bucket order, reluctantly I was given only 3 satchels for a family 4 and I had to pay for extra satchets. Also only one tray was given, when I requested 3 extra trays his response was not what I expected for loyal customer who has been coming to this branch for many years. Good bye to this branch of KFC

Family of 4, we purchased Family bucket, only one tray given and no tomato sauce. Approached manager who's attitude needs improvement as he only gave 3 tomato sauce and reluctantly gave 3 extra trays. Customer service needs improvement for future customers as we SHALL DEFINITELY BOYCOTT THIS BRANCH and visit KFC located at Leisure Centre Stevenage in future.