Based on 157 opinions finded in 2 websites
Based on 157 opinions finded in 2 websites
Nº 154 in 175 in Stevenage
Opinions
As dominos goes, this is acceptable and makes pizzas upon your requests. Pretty fast too.
Dom S . 2024-09-05
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Good pizza for good price and good quick delivery.. Dominos change now and you can order single pizza for fair price, definitely they bit others chops by quality!!!
Tom Ski . 2024-08-22
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Great staff, excellent service and very polite. Thanks
Steve . 2024-08-20
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Hadn’t noticed I walked in the door took me a while to be served. Food was nice enough but you certainly don’t get what you pay for with the sides 😩
Ben Smith . 2024-08-13
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The staff were excellent in helping me as the food I ordered only was incorrect (my fault) due to not being able to collect the manager in store kindly assisted by arranging for one to be delivered, which with my wife working nights and having the family car, my daughter was chuffed that they helped. Special shout out to Razwan (sorry if name is spelt wrong) he was super helpful.
jamesroney1 . 2024-07-30
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service is terrible, how this is still open, the manager is very ignorant, he charged me twice, he didn't give me the money back, it was rubbish, very bad food.
Adriano AMG . 2024-05-05
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Always prompt with food collection. The pizza is generously covered with topping, and all the rest done well too. Loses one star for the small parking area, (but that’s not in the control of Domino’s)
Ruth VH . 2024-01-25
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Always buy burger pizza, lovely on delivery
Barbara S . 2023-11-29
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Swift delivery and lovely pizza
Nick Pajger . 2023-09-02
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Great place, friendly staff, food quality is not so great.
Tamás Gergely . 2023-06-13
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If you're hungry for pizza, Domino's is the place to go. Never pay full price with the range of offers permanently available and reward yourself with a cheesy pizza. Treat yourself, you deserve it!
Nick Boardman . 2023-05-24
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Very poor service and very poor customer service from the manager of the stop Kept us waiting for an hour and a half and then phoned us to tell us it wasn’t coming so said he would refund. The money left our account instantly but he said the refund will take three to four days to come back into our account. I would seriously suggest using another pizza company if you want a decent service
Graham Hodgson . 2023-02-25
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I ordered and arranged pick up for 15 minutes time. I got there and it was all ready and the service was great. My only complaints would be in COVID times surely the staff kneading the bread and putting the toppings on should have gloves on and also face coverings as germs could be easily spread and also the pizza's didn't come with their normal dips.
Natasha Hargreaves . 2022-12-01
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Made an online order at 17:19, order was sent out just after 17:30ish, it's currently 18:15 with no sign of the order, app says delivered and so far I've called them twice about this and all they've said is "your order has left the store and will be with you shortly", absolutely unacceptable from a franchise store Edit: upped to 3 stars as food actually arrived and was still warm luckily
Aimee Douglas . 2022-11-20
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Not great, it took 90 minutes for the delivery and the pizza was cold. Some of the toppings were raw.
G B . 2022-08-26
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Literally came in from working a 14 hour shift and was too tired to cook. Thought I’d order from here. An hour and a half later we phone to cancel as I need to sleep and they tell us that it’s just left and it will be with us soon. Wait up another 45 minutes and nothing in sight. Stopped me sleeping and stopped me cooking and still not a delivery in sight 🤷♂️ Thought I’d warn others before I finally get some sleep.
Chris Stephenson . 2022-08-26
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Can't beat it Always collected from here Never had an issue
James Fender . 2022-06-24
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Very limited parking. Would pick the drive-by option if collecting again
Lloyd Dias . 2022-02-25
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If I could give 0 stars I would! Your lucky u get 1! Almost 3hours 3 HOURS! for 2 large and 1 small pizza when called got told call in half hour called again told wait 5 more mins half hour later finally turns up! 3 whole hours later! Got told no refund unless we return the pizza back 😡😡😡😡 avoid at all costs!
taylor xoxoxox . 2022-02-14
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I know it's sat night, but 1hr 50mins for an order that was made at 7 o'clock and 2 cold pizzas, not good at all
Tom R . 2022-02-12
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Pizza itself is fine, but since we started ordering from this branch (6months ago) they misuse the tracker and enter that it has been delivered wayyy before it actually has. They say that the app is faulty (not true, as every other store doesn't seem to have this problem) I assume they don't want head office knowing how slow their deliveries are, so try to skew the data by entering early times
Lynsay MacDonald . 2022-01-23
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So Nasty ! Used to love the place years ago . Has gone downhill so much and the last straw was when the order took an hour to get here AND there was hair under and around my Garlic Bread . Felt like throwing up . Absolutely disgusting , will not be ordering here ever again . Save your time and get your food somewhere where it's not a health risk and that is actually worth it.
Nkeafuanya Uche . 2022-01-15
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Food just took nearly 2 hrs to arrive.. app said it was on way 40 minutes ago. Shop said it left 5mins ago.. food is so cold, the cheese is hard and chicken is tough..
Vicki . 2021-11-19
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Ordered pizzas and sides for the family and waited patiently for and hour before contacting the store to find out where my order was. Was informed that my order had been sent out for delivery 10 minutes earlier, and hour later my food turned up stone cold. I can appreciate the sore being busy, what I can't appreciate is my food sitting in the boot of someone's car for over an hour before being delivered. Won't be ordering from here again
Lee Sullivan . 2021-10-30
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We ordered pizza last night, on the update it said it was delivered, half an hour later we called to be told it takes upto 2 hours for delivery! 20 minutes later pizza and sides turned up stone cold, called again and finally spoke to a manager who told us he likes cold pizza! We’ll we don’t stay well clear from this place if you like hot pizza
Lou Wiseman . 2021-10-03
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Always had fast delivery without any problems, today they did mess up my order sending the incorrect pizza (understandable due to busy Friday night) but was quickly rectified and they resent out the correct pizza. Thank you
I T . 2021-09-24
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Good service great pizzas. Be. Aware no domino's take cash card payments only
Rachel Castle . 2021-09-17
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thought I would give them another chance but terrible app said was out for delivery driver turned up half hour later with cold pizza had other deliveries apparently not good at all
Tarkan Mehmet . 2021-09-11
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The last three times of ordering from here it has taken a long time to arrive. Tonight I ordered my food at 8pm, it’s 9:40pm and I still haven’t received it. They are telling me it’s been delivered but it hasn’t. I will NEVER order from here again!!!😡
Lyn Boreham . 2021-08-26
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Nice pizza however I wouldn’t order past 10 as you don’t actually get your pizza
C. X . 2021-08-12
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Rubbish,not cooked,no sauce,no cheese,nothing it’s good in this domino’s rubbish company,never ever in my life I will buy from this rubbish company. You don’t deserve any stars,minus 100.
Mihai Toader . 2021-07-11
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I ordered a pizza at half time expecting it to arrive soon as it usually only takes around 10-15mins but it has been 1h40m and i still havent got it plus the tracker on the website says nothing for some reason and I am very hungry waiting for my food the game has now finished and i still havent recieved it
daniel watson . 2021-06-29
MORE AT TripAdvisor
OMG, What a complete shambles on our deliver tonight. It took almost 2 hours and 6 phone calls later and it finally arrived but cold.. surprise surprise. It was a special treat for my two boys who insisted they wait until it arrived as they were looking forward to this treat.. utterly disappointed with their attitude and no compensation...
Dawn Wallace . 2021-06-04
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Ordered pizza Tuesday today... seriously no wonder why Domino's in mobbesburry not getting customer..very very less cheese and even sauce ...very much disappointed
jude fernandes . 2021-05-25
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Always serving with a smile, thank you to the lovely gentleman, possibly the supervisor 💯
Ijeoma Matthew . 2020-09-15
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There cookies are delightful and there pizzas are always filling and easily customisable like there half and half options
Samantha Holmes . 2020-05-13
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The wedges were not cooked through properly . Pizza uncooked dough in the crust an cold chicken poppers not good . Wont be ordering there again 🤨
Sharon Sullivan . 2020-04-25
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Normally get the piazza after school and it's all was really good
Ahsan Raz . 2020-02-16
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Would be lovely if the phone was answered once in a while
Bradley Shaw . 2020-02-15
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The worst pizza delivery place i have ever used
David Turner . 2020-01-19
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Slow, cold, tasteless and expensive
A K . 2020-01-10
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1hr 45mins to deliver a cold pizza.
michael Vaughan . 2019-11-30
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Cheese burger pizza out of this world
James Stevens . 2019-11-04
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Amazing fresh pizza on of the best around
Mason Ali . 2019-10-18
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Typically dominos. Staff were friendly
Oliver Wallace . 2019-09-21
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Ordered the pizza 1 hour and 30 minutes before wanting it. Had a call after 2 hours to apologise for the delay, the delivery driver will be leaving the store with the pizza in 3 minutes and they will also give me a free pizza for the trouble. Over 35 minutes after the call the pizza arrived without the free pizza or an apology. Really poor service. The food was good though hence the 3 stars.
Joshua Vial . 2019-08-05
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Order arrived with one pizza barely any colour to it and obviously still doughy. When I complained I got a call back from a manager who argued with me saying it was impossible and so on. I told him straight either replace the pizza or refund me. He then sent someone to collect it who wanted to take all the pizza s we'd ordered. Gave him the single one that was clearly wrong and got another call from the same manager again arguing and refusing to refund the order. Iver never had such a bad experience. I got the pizza replaced but won't be using the stevenage east store again.
John Sim . 2019-07-13
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Flattened side of pizza, 2nd time its happened.
Tony Black . 2019-03-18
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Amazing people great food everything more than excellent!!! Coming every weekend!!
Ramunas Palubinskas . 2018-09-28
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Wonderful pizza! Quick service! Very friendly staff always cheerful and free to help!
Mihai Petcu . 2018-07-22
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The food is good. But the staff act like the customers are more of an inconvenience than business.
Maayan Peleg . 2018-07-08
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I live 5 minutes away, placed my order at 19.10 and it finally got delivered at 20.25. The food was just about warm. The sides were dripping in grease. The pizza was awful...the cheese was starting to conceal. Not what you expect from a brand name like dominos. Not impressed won't be ordering from here again.
Melissa Houlihan . 2018-06-18
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Well to start I had to walk to this place just to talk to someone who spoke English. The price is high but food was not good as you can see from the photos. I paid £31 for pizza and side with 2 desserts .. One of the pizza had bearly any topping or sauce. More crust than toppings
Nikki Crane . 2018-06-05
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The worst Domino's in Hertfordshire. When you ring up for delivery it takes ages to speak to anyone. The staff are very rude and unhelpful. I live about 5 minutes from this branch but the order is always late. The pizzas are always cold and very badly made. Most of the time they are overcooked. Compared to the Dominos in the High street the Mobbsbury way branch is absolutely disgusting. 0/10.
Rob Pelling . 2018-03-25
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They never answer the phone and when they do they are so rude
simax 19 . 2018-03-20
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Called to place order for my free pizza ( that was offered last time due to such a mess up on last order ) places order , ordered extras said will pay cash for them on delivery . 40mins later get a call saying collection ready I explained that this was a delivery order and they panicked . So now once again awaiting on cold food that’s been sitting in store for god knows how long waiting food for “collection “ even though they were the ones who saId they would deliver free due to mess up last time . Never been so fed up of a company in my life
Charley Lince . 2018-03-17
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Ordered £40 worth of pizza at 20:20 this evening. App said delivered about an hour ago (21:40). Called the store and no one answered for 5 mins, told the delivery had left. That was 40mins ago... still no pizza and no one is answering the phone. I imagine when it does arrive it is going to be very cold. Horrendous service, I won't use again. Updated: 23:30 - pizza didn't arrive!
Katie Ellis . 2018-03-04
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Great service,Awsome pizza,perfect service thanks guys
Stevenage Window Cleaning . 2018-02-12
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Has been hit and miss quality wise recently but the last one I had was excellent :)
Matthew Wright . 2017-07-06
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Cannot eat in...collect or delivery only. Fab pizzas
Karen Jeffery . 2017-07-05
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Too Expensive for cheap quality food. Not tasty, not enough cheese on the pizza. Would not order again.
Vichy . 2017-06-13
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I've had lots of dominos pizzas in my life but the ones from this branch are terrible. Very sloppy, like they aren't cooked long enough. Initially I thought it was a one-off and ordered another pizza to give it a try a few weeks later but it was exactly the same. I actually live walking distance from this branch but have started driving to the Old Town store because their pizzas are cooked the way I expect them to be. Avoid this dominos unless you like sloppy pizzas!
Danny Loo . 2017-06-08
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This is for takeaway only, but really quick and esay to order. Delivery quick too.
Angela Trebble . 2017-03-12
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Really nice pizza, always have a good service
Edward Violette . 2017-02-04
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Poorly constructed pizza, every slice was sloppy. Waited a long time to be greeted upon arrival all employees were outside smoking.
Danny Odell . 2017-01-09
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Well my experience is that youre so called deals are nothing but fabrication all the shops I have visited have lied about deals eg sign in shop said any size puzza get one free ok ye did I get a free one no so stop lying and do what you promise I personally will never use you again and bye the way you're too expensive any way
Sandy Setchell . 2016-06-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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26 Opinions
I had to order over the phone as I am allergic to dairy and cannot add meat to a vegan pizza or customise a normal pizza to have vegan cheese. Not only did the lady on the phone mumble which made it difficult to understand but she came across as rude. I was not informed of the price before asking for my card details which I didn’t question as it usually comes to around £25-30 for 2 pizza with a deal which the person operating the phone adds on for us but this time it came to £52!! If I was able to order this online I could have got 2 pizza’s and 2 sides for £24.99. Please make the vegan base and cheese an options for customisation for those with allergens so we don’t have to pay double the amount for less!!
7 Opinions
Food was 2 hours late the last time we ordered so we was offered 50% off the next time. Guess what 2 and half hours later and our food still hadn't arrived. We should have learnt the first time. If you're happy waiting 2 + hours then go for it as the food is nice.. if you get it. Although we was told it'll be 25 minutes more, it never turned up and we called them to say don't bother.