The best restaurants serving Chinese food in South West

The last time we were here was back in October 2023. Food was an acceptable standard. One dish we ordered was Beef HoFun. Unfortunately, rehydrated HoFun was used, which wasn't an issue. But on this occasion, the HoFun wasnt properly rehydrated, as a result, it was soft on the outside and hard on inside, like under cooked rice. Every eatery deserves a chance so we thought it was just an oversight. We visited again today for lunch. Big disappointment is an understatement. Food was of very poor standard. Egg tarts appeared to be from yesterday's (Chinese New Year) shift.. Oil used to deep fry the dim sum dishes we ordered definitely was old/tainted oil, which had been used to fry lobster/prawns. The roast pork belly again was most likely from yesterday's shift. The rice texture gave me the feeling it was microwave reheated. Certain steamed dim sum had the appearance/taste of frozen ready made fare from Chinese supermarkets. The service was poor and attention to detail was non existent. A waiter brought back a refilled teapot. Spilled an amount on the table and walked off. Leaving us to deal with the mess. Not a big deal, but to not acknowledge the accident wasn't very professional. Overall, it was a poor show at best. Waiting staff definitely need training, as for the food, I can only say that they need to raise their game.

Food was terrible, chow mein was mushy and tasted of nothing and the chicken balls looked and tasted like they been refried a few times, would not recommend and we will not return.

Ordered a takeaway consisting of several dishes. The standard was excellent as usual. We live close by so were able to collect, so piping hot. Cost was well under £60 and after eating until very full we were able to freeze up a further six meals, brilliant.

Worst Chinese food - EVER! Terrible spare ribs, hardly any meat, small portion, what meat there was was tough, chicken with cashew nuts was just about ok, small portions, though, complete rip off

Overpriced rushed service very loud music……no customer care asked for the music to be turned down as it was going thump thump and very noisy with big parties of people.at no time were we asked if everything was ok only if we required more drinks.ordered a banquet…the starters and crispy duck all came at the same time. And we had to ask for a break before the main course came……the only redeeming feature was that the the actual decor was beautiful .we will not be returning

Normally I am quite a positive person and my reviews normally match that but, in this instance, f I could give zero stars I would!! This is by far the worst Chinese I have ever eaten or ordered from. The food was late (took almost two hours in the end to arrive) and when I phoned to query the first time (over an hour since ordering) it was quite obvious that they hadn’t even started the order. Twenty minutes later I phoned again and was told that as I wasn’t a regular customer I couldn’t expect any prioritisation. No, I wasn’t expecting to be prioritised, just to get my food when it was supposed to turn up!! When the food finally arrived it was inedible!! The sweet and sour sauce just tasted of vinegar, the lamb was actually beef, the Foo Yung was dry and tasteless! Such a disappointment after waiting so long… With such rude service and awful food, there is no chance of us becoming regular customers. We will not be returning! Avoid at all costs!!

Ordered on the phone, terribly rude woman took our order, waited 2 hours then rang to see how long before our order arrived. I was rudely treated and basically asked if I wanted our order or not? Spoken to others who have experienced this same rudeness. Food eventually arrived at 22:35, Offered a 10% discount for the treatment and delay. The food was not so great when it arrived eventually and was also lukewarm. Disastrous. Go elsewhere

Incredible restaurant. The quality of food was unbelievably good; great presentation and tasted amazing. The general atmosphere of the restaurant was very calm and the service could not be faulted. Would highly recommend.

The food is nice - not the best in town - but it’s not worth it for how long you have to wait. What’s worse is that they always mis-estimate how long it’ll be leading to sitting on those horrible benches waiting for 30-40 minutes beyond the time you were told to collect. I’ll be going elsewhere in future.

Unfortunately food here is not the best. Food overcooked or soggy with little care for customers experience. I would not order from here again.

First time using this Chinese, chips and curry sauce nice, chow Mein extremely dry, looks as though it had been re heated. Wouldn’t use again

This food was absolutely disgusting my husband’s chow mein looked anemic. Had to throw it away . I ate a bit of my salt and pepper chicken because I was hungry but I now feel sick! Waste of money . Never again!!!

I ordered house special fried rice it had virtually no flavour at all and was lukewarm. I also ordered Chinese spareribs these were awful The meat was hard and stale and the ribs were just warmed up and poured very weak sauce over the top I rang and complained and I was told if you don’t like them don’t bloody buy them. As a Chinese chef. This person is a disgrace to Chinese food he certainly does not know how to cook will never ever go there again.

We had chicken sweet and sour balls and fried rice, the balls were vastly overcooked, some I could not cut into, the special fried rice was in 2 containers and not mixed together as you usually get it, I won’t be back to this takeaway again.

Ordered takeaway and for third time in a row was over 40 minutes late on delivery. When arrived some of it just Luke warm. When contacting to find out where delivery was, the woman was rude on phone. Certainly need to brush up on customer service skills. I hoped third time lucky but I won't be going back to them after this.