The best restaurants serving British food in Otley and Yeadon Leeds Yorkshire and The Humber

Just got back from turkey after eating hardly anything for a week I had the best carvery ever can’t wait to return to have another

Mi pareja y yo visitamos Otley regularmente, y siempre pasamos por algún almuerzo en este pub, ya que hemos tenido muy buenas experiencias en el pasado con la comida, el personal y el servicio. Pero, desafortunadamente tengo opiniones muy diferentes del servicio al cliente como recientemente apareció para algunos alimentos. La comida llegó caliente y como siempre muy deliciosa, al menos hasta que descubrí un PELO en mi comida. Cuando la señora que nos servía vino a quitarnos los platos, nos preguntaron si todo estaba bien y debido a que mi plato seguía lleno, mi compañera discretamente tuvo que informarle del ingrediente extra. Había colocado el cabello en la servilleta como evidencia, y la evidencia estaba envuelta y guardada dentro de un pequeño tazón. La señora del bar se disculpó y nos dijo que hablaría con el chef y momentos después cuando se acercó a nosotros por su cuenta, todo lo que obtuvimos fue "¿quieres una bebida gratis?", a lo que dije que no, ya que siento que habría sido más profesional devolver nuestro dinero para esa comida en particular. Pero mi compañero recibió una bebida gratis, cuando era mi comida que era el problema. En retrospectiva desearía haber pedido hablar con el gerente, o al menos hacerle saber a la señora del bar que preferiríamos una deducción de la factura, pero como me sentía bastante tenso por la forma en que se trató, esto no sucedió. El chef ni siquiera hizo acto de presencia ( sólo para ir al baño ) para disculparse. También me pregunto si fue decisión del chef ofrecernos una bebida gratis y no un reembolso, o de la dirección. O, o, no recibimos una disculpa personal de ellos. Por lo tanto, me gustaría decir a la encantadora señora que nos sirvió, ¡GRACIAS!, porque usted era la única persona que se disculpó y debe haber sido una de esas situaciones muy incómodas a las que hay que enfrentarse. Un mensaje al chef y a la dirección, por favor tómese más tiempo para hablar ocasionalmente con sus clientes durante su visita a su pub. Esto podría eliminar a otros clientes de pago que se alejan molestos y frustrados, sin mencionar la publicación de comentarios negativos. Siempre hemos tenido visitas muy positivas aquí, recibido con una cálida bienvenida del gerente y el personal del bar cada vez - y la comida es preciosa! Pero desafortunadamente, esta vez me sentí decepcionado por el enfoque de servicio al cliente.

Vinimos aquí para tomar un café, acabábamos de llegar a Otley desde Londres, por lo que necesitábamos mucha cafeína. Café encantador, ya habíamos comido, pero tenían una buena variedad de pasteles hechos a mano, pasteles y galletas en exhibición, los precios eran razonables, ideal para una parada en boxes.

Lady at the bar abrupt awful customer service skills, won't be coming back. Needs a change of staff and food has gone downhill

Their hot chocolate and flavoured lattes are delicious

Cheap beer and a sunny garden. Was super busy but when you can pay a 5er and get 2 pints you can't go wrong.

This cafe is in a lovely setting, close to Otley Chevin and Woods. There are places to sit outside and also inside, but it can get very busy. We ordered lattes and cake. The lattes were ok, but the cake was a very small piece for the price and also very dry. We did get a refund on the cakes as the quality was poor, but as we do not consider this place value for money, due to small portions, we would not return.

Was poor when ownership changed and then improved in the second half of 2023 however went downhill again just before Christmas and just tried again today for 4th time and no better, cheap sausage and spam used. Sausage, Spam and Tom sauce consisted of 2 sausage, 2 slices of tinned oblong spam and a smidge of tom sauce, £3.90!!! A spam on it's with 2 small slices of spam £3.10!!! You mainly tasted bread. No point mentioning the other disappointing butties the team had. Time to change again.

Well what can I say..... Crammed in, poor service 25 minutes for a burger 🍔 and no chips. Just crisps and salad. Rated it 2 out of 10. So loud I can't hear myself think. I had my bags on the chair at my table, the young lady came to my table and asked if she could take my chair. So I've paid a lot of money for this. Theres 12 tables and your nearly sat on each other lap. The buffet is very basic a bit of salad , a few cheeses, biscuits and cakes. Coffee is nice. Bagels, but nothing really to put in them . Some biscuit's. The cheaper lounge is better.

Just popped in for coffee. The weakest coffee with scum floating on top. The decor is dated , plastic with a care home vibe.

Rubbish food selection compared to other airport lounge. Rubbish drinking selection pay extra for sparkling wine that included at other airport lounge one of the worst airports lounges iv used would not recommend waist of money

looks dead awful how you manage that dog food looks better and thats no exaggeration on the matter needs desperate improvement

Only rated it 1 star so I could do a review. Spent more or less £50 for a meal and drinks. The big breakfast which I ordered came with the fries missing so had to ask for them. The mushrooms were black blobs. The tomato looked shrivelled and I know it was called an “all day” breakfast but I didn’t expect it to have been cooked and kept all day then served. The beans were room temperature. Bacon looked like a pigs ear I serve my dog. Bean juice on side of plate had solidified. I mentioned it to a waiter who took it away and returned within a couple of mins with fresh mushrooms but everything else was the same. What a waste of money. I managed to eat some as I was hungry but left the rest . When the plates were eventually removed I said it hadn’t been nice and was told it was fresh but it wasn’t and he said he’d speak to the manager which I saw him speak to someone but never heard anything. I don’t mind paying for decent meals but this wasn’t and would not recommend