Aero Club in Leeds

Arrived around lunchtime, menu choices poor compared to the breakfast menu which had just finished although the food we did have was tasty. Not much choice in the self service area, for the cost, there should have been a wider choice given we arrived at 12.00. To be fair, we were in there more than the 3 hours allotted time as our flight was delayed but the staff were happy for us to stay as there was plenty room. Good views of runway

Waste of money £55 per person for a very poor experience. No self serve drinks no hot buffet as advertised ordered food very poor. Soup “ only available at weekends “ . Poor staff member did her best but lounge not recommend. Also marred by noisy drunk people shouting. Save your money.

Unfortunately, the whole experience was marred by the attitude of the two ladies that were on duty on the date we visited. Their attitude was disgusting, a complete lack of customer service and appreciation that their guests had paid a lot of money to use the service. The food that was available was minimal with Little choice and one of the four choices of hot meals was not available and many of the continental items were incorrectly served. Who eats chilled pancakes with chilled chocolate sauce?

Well, I'm pleasantly surprised after a lot of negative reviews. This lounge is better than I expected. We arrived with a warm greeting, after a few minutes, we ordered breakfast, which arrived promptly. The food offering was adequate, not luxurious but we were satisfied for me I would prefer a more premium larger than carlsburg. I would recommend.

We’ve used this lounge several times a year since it opened . In fact there used to be e 3 lounges at LBA , with the 1432 placed as the premium , and it used to be a premium experience . Now there are only two lounges , the 1432 still retains the premium name and price , and to be fair the actual lounge isn’t bad , but the service and quality are sub standard . On our recent visit there was one member of staff running the lounge , serving alcoholic drinks , and taking breakfast orders . This has been the case for many years . The peak usage of the lounge is early morning from around 4am to 9 am and one member of staff just can’t cover the volume of customers . Just getting our breakfast order taken took over 30 minutes . There appeared to be one other person serving the breakfast orders , which again were taking an inordinate amount t of time to cook . The quality of the food when it did come was extremely poor , we were told poached eggs were unavailable despite being on the menu , the fried eggs were like rubber , and the scrambled eggs cooked to the point of being un-eatable . We don’t drink before we fly , but plenty of people who’ve paid their money do , and there were queues at the bar . The serve yourself continual breakfast offerings were woeful . So why does the lounge still sell out , it’s pretty simple , LBA is rammed solid with passengers on a morning and is a hell hole . Spending £40 per head is about the only way to get a quiet couple of hours with a place to sit . Unfortunately the management must take the booking numbers to be a measure of success and have reduced the lounge experience to the lowest possible level whilst no doubt maximising profits .

Not the experience I expected. The hot buffet on the menu card was not provided. It was also listed on the TV display with items such as Chicken Tikka and Tagine not provided. The Pasta buffet was not provided. The TV display had a lovely picture of a meat and fruit buffet. I can assure you the one provided did not resemble this at all. The cakes where cheap and dry. The orange juice jar was almost empty. The room itself was almost full of people and the seast where not really different to those outside in the airport. When asked what I thought of the food I said it was average at best and the server just walked away without a care. Salad items were the cheapest available. Lettuce, tomato, tinned sweetcorn and beetroot, and olives. £55 each !!!!!!!!!!

What a great place to chill out before your flight, when we went it was very quiet when we arrived and then we were the only people in there. The breakfast choice was really good and the cooked breakfast came out really quickly and the lady serving us was lovely, really friendly and nice. It's the best airport lounge we have been in, so I really don't understand the negative reviews, we've booked again for our next holiday in September. Would recommend.

We had a great experience in the 1432 lounge. The staff were friendly and welcoming, especially Karen and Taylor 2, nothing was too much trouble. The food was good, a reasonable choice which arrived promptly. The salad bar was a highlight, fresh and appealing. A great way to start a holiday!

Nice relaxing atmosphere. Very welcoming and attentive staff. Good food. Wide variety of drinks. Great service from Karen and Taylor 2- friendly and helpful

I booked the 1432 runway lounge due to travelling on my own. On arrival Karen greet me another other users with a smile, she was polite, friendly and welcoming. Karen went above and beyond to make my experience enjoyable. I have booked again for August for me and my friend. I Would highly recommend to family and friends.

Taylor (2) deserves a mention. She was smiling when she greeted us and she has the perfect personality for the lounge. Nothing was too much trouble. It certainly added to our first experience. The food was good and plentiful - well worth treating yourself ☺️

Whilst the staff lady on duty when we arrived at 0645 was polite and courteous she was run off her feet, consequently took a long time to be served and long time for food to arrive - INSUFFICIENT STAFFING! Breakfast was luke warm but good quality although one item unavailable as run out (that early?!) Also toast did not arrive and had to be asked for. Need to support their staff by providing adequate resource!! Overall disappointing compared to lounges at other airports.

Disappointing. Paid extra for the lounge as it was a birthday treat. We were sent to the lounge by a woman on reception but there were no staff in the lounge itself, so we found a table and tried to work out how to order food (hot breakfast has to be ordered rather than buffet style). Attempted to use one of the tablets to place an order (no staff anywhere) but one of the other customers told us they were apparently broken. A member of staff (Jo) appeared and took our breakfast order herself. She was very polite and did as much as she could for us. We overheard that she had been called in to work while on annual leave. The poor woman was run off her feet trying to take breakfast orders, refill the continental sections, serve at the bar and clear tables! She deserves a pay rise! At one point a member of staff in a suit who we presumed was management floated around smiling at everyone, I did see him serve one drink (big wow) and when he was asked if he could stay and help out, seemed appalled by the idea and quickly disappeared again. We felt awkward asking for drinks as it meant more work for one person to do. The cooked breakfast took ages to arrive but was very nice when it did. Overall it just wasn't worth the money. If they are going to offer these services at the airport they at least need to make sure they have the staff to run them.

Fantastic experience! Claire was so helpful and friendly - nothing was any trouble at all. Gluten free options available as well which is a major plus

Such a relaxing way to start our holiday . Great service from Karen who could not have done as much to make our visit perfect. Food spot on , a couple of glasses of wine made the day .

Great bar, staff very welcoming and friendly, food and drinks plentiful, only downfall was no announcements and no update on our flight on the screen in the lounge, no fault of the lounge staff

We’ve visited this lounge about six times, started off ok in the early days but went down hill and now it’s moved from the original location to the new one it’s terrible, dirty chairs, freezing cold and ridiculously loud and annoying music. Over priced and disappointing … this could and should be so much better!

Just want to say a big thank you to Helen who was serving us today before our flight to Tenerife, she was very friendly and helpful and went out of her way to reunite my husband with his phone that he left in the taxi.  A massive thank you.  

We’ve been in here a few times in 2023 and it never fails to disappoint. Early mornings are a disaster as there is only ever one person working. There has never yet been that ‘complimentary’ drink as you enter the lounge. There’s never been that let me show you to your seat anymore. We have a disabled person at on with us do the high seats are no good. The pictures show poached egg breakfast meals - yet to ever have one with excuses ranging from we are short staffed to don’t have any to don’t have a pan ( think that was the worst). Told we can’t have a sausage sandwich as they are being saved for only with breakfast as not enough of them. Nobody comes round to take a food order so everyone queued at bar to order food, but same person trying to go drinks as week plus replenishing the food and cups and cutlery. Then because of this basic things run out and we are all sat there waiting and jumping up at the same time when things are replenished. You could see the real stress on some people’s faces who had earlier flights than ours thinking they would not get food in time before flight called. If you queue at the bar and by the time you get to the front your gate has been announced, then you can’t get served. Great ploy to keep you waiting so they don’t have to spend money serving drinks. This is not just one experience, it’s a number of times over a six month period. We book this because we have a disabled person with us and it’s easy and quiet for them. Each time we expect it to improve but instead it gradually gets worse and worse. At £45 it’s an absolute joke as it’s never lived up to what’s advertised on the website. The Yorkshire lounge is no better; save your money and go to Greggs.

I promised myself that I would never come here again after such an underwhelming experience last year, but felt that I had no choice as I did not want to risk having nowhere to sit if the Airport was busy. I was so glad I took the chance, as this place has had a refurb, making it a great experience. There is a large seating area, a proper bar, table service, nice food, a decent menu - I will definitely be returning!

No heating on, had to wear coats indoors at 06:00, freezing cold. Mediocre, greasy breakfast, didn't even have any Orange Juice. My wife's pancakes were inedible. Uncomfortable, cheap seating. 1432 now seems to be just a small part of the lounge area. Will certainly not be using it again

Whenever I go away I book a lounge as my holiday starts when I get to the airport . I had high hopes for this ‘first class ‘ lounge . The server I won’t name her as it’s not my style had an unhappy loom on her face the whole time we were there , one of those faces where when you asked for a drink it was coming out of her wages ,just put such a downer on it . Food was average at best and seat fabric had stains all over them . £45 pp not bad but first class it is not . Defo won’t be returning. Others over been in have been miles better .

Fabulous lounge. Made all the better from the great hospitality and warm welcome received from Leanne. Highly recommended

Used this lounge numerous time's each time it gets more disappointing. The lounge is clinical and regimented you feel like you're at school and I'm too old for that. The selection of bottled beers have now been removed. It's draft only. The food was good but the buffet selection wasn't refilled in the two and a half hour's we were in there it felt like they were waiting until we left to replenish it. There used to be packets of crisps on the side don't have them any more. Doesn't feel luxury any more you used to feel special when you used this lounge not anymore. I've booked for March next year think I'll be cancelling it.

I have been to this lounge before, but think the recent refurb has really elevated it. I arrived early morning and was given such a warm welcome by the desk host and then Leanne in the lounge, who made time to chat to guests at every table. She is such an ambassador for the company and clearly takes pride in the hospitality she delivers! The food was good and the drink selection was fab. So nice to be able to sit in a calm, comfortable and relaxed place amidst the chaos of an airport.

Jules was really attentive, host on checking us in was really accommodating, however, once we’d ordered our food off the menu we were a little worried it might be pushing it for our flight and asked could we take it away, there were looks and pointing with the management.

We booked this as an anniversary treat. We were so looking forward to it. We arrived and only one person was checking people in so there was a queue of about 7 people. Obviously you have a limited time between arriving, security and your lounge...

Upon arrival we were greeted by two friendly ladies who briefly ran through what the lounge had to offer and pointed us towards our reserved seating area. The bar is well stocked with well known quality brands and the food is fresh and varied. We...

Lovely comfortable lounge area and welcoming staff. Upon arrival we were greeted warmly by a member of staff who immediately apologised, informing us they were operating a very limited menu that day. Only 2 main meals were on the Menu I.e. Curry or Pizza .We...

first time me & my boyfriend booked here, well worth it! We was delayed by hours & got cancelled before last year after spending a bomb so decided to book here & we would never go back now. Definitely an essential for the future! Great...

Never used the lounge before but it was perfect. Lovely quiet lounge and our host Karen was lovely and so accommodating. They were short staffed but she made sure we were well looked after. Food was lovely and the processco very very nice !

When reading the reviews I didn’t have high expectations however one of the best airport lounges I’ve been to. The service was polite, professional and done with a smile on their faces. Premium spirits included (orange Jameson Whiskey highly recommended) ordered food was tasty and...

Very relaxed atmosphere, food tasty we had a breakfast each, perfect view of the runway. The drinks, ok no Guinness for the old man but that was ok. Only down side it was a little chilli

Great welcome and looked after by Kate. Very friendly and professional . The team do a great job despite spoilt individuals who turn nasty when they don’t get their own way! Be kind and don’t make the staff cry- shocking behaviour! The lounge was lovely...

Been here a few time but to be honest this is such a let down, service and staff levels are appalling, I had the breakfast, no mushrooms, they only did scrabbled egg not pouches and when the equivalent of full English turned up, it was...

Just been in for breakfast this morning, I wanted to leave a review as phillipa who was serving is excellent what a friendly service. Just puts you in a great mood for your holidays

Service really poor, staff full of apologies for delays, and that a lot of the menu was unavailable, 39 minute wait for a Panini and a Baguette seems really long. Apology chef is a bit behind, but on a menu of sandwiches pizza and a...

Welcomed into the lounge and sat down at a table overlooking the runway. Friendly staff took our food order and we went to the bar for a drink. Food and drink selection was great. I had the Lounge IPA. There was a good selection of...

Absolutely abysmal - service dire, availability of food poor (no poached eggs although all the breakfast menu states poached eggs but scrambled eggs available - not sure why they couldn't be poached?). No glass of fizz on arrival, hardly any staff. Not much choice on...

Spent a lovely 3 hour in the 1432 lounge at Leeds Bradford airport, and when my flight was delayed, I was forced to order another complimentary, drand from the bar, TBH for £35, it was great value for money, hot food, cold snacks, alcohol free...

Dirty tables had to move other people's plates before sitting down the food was horrible the buffet well not good at all ..not enough room for people the beers weren't good the spirits were the only thing that was ..a complete waste of money I...

Mixed review the ambiance is nice and we were very lucky as we were the only ones in the lounge. Selection of cold buffet stuff and a choice of hot breakfasts, eggs Benedict was really nice, my partners breakfast looked good too…apart from informing staff...

Don't waste your money, half the things on the menu were "unavailable" no breakfast muffins, no poached egg, no Greek yogurt , the decaf coffee machine was out of order as was the hot water boiler for a cup of tea , hardly any pastries...

Really poor service here. Not enough staff for the number of people booked-in. I’ll not be paying £48.00 again for a cold chicken curry that took over 30 minutes to arrive. It’s not like it was especially cooked for me it was the only hot...

Not enough staff. Ladies run off their feet. Food nothing special. Had a beef baguette. No side salad. No extras like crisps. Was very dry and hard. Beer flat. Booking details need to be more open can only booked for 3 hours before flight. Had...

Absolutely dreadful. Don't waste your money. Most expensive lounge, Can only order 1 main meal and then a cold buffet that is Absolutely laughable. Drinks selection is diar, hardly any choice what o ever. Couldn't even get near the window to see the planes

Great friendly staff Sam and the young lady whose name I can’t remember (sorry) were amazing. Couldn’t do enough to help and make us laugh. Hope you enjoyed your night out after work 🥂

Sam was absolutely amazing. When we arrived it was very busy and there wasn’t a table with comfy chairs spare so we sat on the table with the high stools near the cold food area. She did everything she could to get us a table...

We regularly used airport lounges and our visit to this lounge was disgusting service, inedible food and not a relaxed atmosphere. Following a funeral which we had just attended we arrived at longe and we were given menus. We were told we must queue for...

We had an early flight so we were in the lounge for breakfast . Despite it only being 6.30am not all breakfast options were available. 2 members of staff which was clearly not enough . Breakfast arrived and was only just warm . Had a...

We used the lounge before a flight to Majorca, really great experience. The staff were very welcoming, friendly and couldn’t have been more helpful. The food was good, we enjoyed a couple of drinks in a lovely relaxing environment, great start to our holiday.

Nice environment. Good range of wines, beers and spirits. Adequate range of food options, Two members of staff in lounge, which really isn’t enough. They’re doing their best, but they did apologise as there was just the two of them. I read the terms and...

Booked into this lounge on 4th August! I have visited many of these lounges in various airports and I can honestly say that the views, food and service makes this one the best so far. Relaxed atmosphere and attentive staff too. We were looked after...

Had a lovely visit on Friday 4th August. We were delayed by half an hour but we were not ushered out, instead just left to enjoy the lounge. Comfy seating, relaxed atmosphere and the food was lovely. The staff were very pleasant and Karen inparticular...

We really enjoyed the 1432 Lounge experience. A lovely welcome as we arrived, prosecco, coffee, fruit juice and nice veggie breakfast cooked for us. The view of the runway is nice while you're sat on comfy sofas. The atmosphere was very pleasant and the staff...

We recently used the 1432 runway club, which had been advertised as reburbished. Wasnt sure what to expect as the last 2 times we had used this on arrival we were told it had been overbooked and we would need to wait and sit in...

We used this lounge on the 27th July. The food was good with plenty of options both hot and cold. You could choose whatever you wanted to drink and have as many as you wanted. I could not fault the service or the lounge itself...

Ordered breakfast which stated poached eggs it came with scrambled eggs which I hate we were not given a choice she just said we had no poached but bearing in mind it says your food is freshly prepared for you so how did they make...

After some of the negative reviews we decided to give the lounge a try as we were wanting a quiet place to wait before our flight. There was a small queue to get in ,but we didn’t have to wait long. We were welcomed on...

What can I say, this is supposed to be a first class lounge, the food offered was at best mediocre I had a beef baguette which was ok, the wife had a panini which came cunningly disguised as a small barge to with little to...

Away from all the noise of school holidays. Thank you to Megan and Leanne who looked after our every need. Well worth the money

Booked this lounge weeks in advance travelling as a party of 2. Slight delay getting into the lounge as neither desk was manned(!) but eventually we were allowed in. No one met us on arrival so we made our way to the comfy seats by...

I have used the 1432 Lounge before it was renovated and really think that it has now gone down market! It may be a larger space, but that is it’s problem. The previous lounge was more select and small enough to be served by one...

Currently in this lounge for the 2nd time in 3 weeks & for the 2nd time we have been told no poached eggs as they have them delivered in. I find that unacceptable.The price has gone up to £90 per couple they present a menu...

First time here and really found it the perfect way to start our holiday. Jayne the manager and Kat were so welcoming and made the experience relaxing. Staff really do make the difference!

Excellent service, fantastic food, calm, relaxing environment with no fault at all, would highly recommend, staff friendly and lots of choice with food and drink

A nice place to get away from the hustle and bustle of the afternoon rush. Very friendly staff, cool beers, rather limited buffet. Extra big shout out to staff Jenny. I left some important document on the table and she rushed it down to our...

A great start to holiday Brilliant view of the runway Good choice of drinks and fine selection of food...not left feeling over burdened..charcuterie was a good appetiser The staff are very attentive and the service is great Nothing seemed to be too much trouble Not...

Shocking is the word, expected more, no greeting, no bubbly on arrival, no food, breakfast has finished and nothing for half hour then told may be a delay as chef busy…… poor selection of buffet, staff moaning that they are tired under staffed and not...

This lounge has moved into one of the bigger rooms since last year. Comfortable space yes and friendly reception but clearly under pressure of resourcing and supply issues. A lot of the breakfast menu was unavailable and what was available took too long to arrive....

This was one of worst airport lounge experiences we have had. The cold breakfast buffet was not available. The hot food took almost an hour to arrive at our table and was cold. There appeared to be only 2 staff available for the whole lounge.

The Runway Club is much bigger than it used to be. There's premium drinks, comfy seating and decent food. The staff were great, welcoming, efficient and friendly.

We have used this lounge several times before. Unfortunately this time it has been awful. We had no choice for breakfast as advertised so full English it was-no choice of how eggs were cooked , it was scrambled or nothing. Took 3/4 hour for this...

Not the best lounge we have been in, in fact it’s one of the worst. Supposedly a first class lounge, which it wasn’t today. We arrived at our allotted and booked in time to find it wasn’t open and there was already a large queue...

Turned up to gain access to Runway lounge . I have free access using credit card so understand I need to pay for other half . Receptionist wasn’t sure if there was room so went to check . Came back and said yes but no...

We are sitting in the lounge now. It has been upgraded since our last visit. I was surprised by the negative reviews as we are impressed by what is on offer and the staff are very friendly. It seems that most of the bad reviews...

Extremely helpful and cheerful (despite some awkward customers) staff. Could probably do with enlarging and a makeover but otherwise very pleasant way to start our holiday.

The service was extremely good and staff were lovely and work so hard. The food was good with a good selection. We could not fault it

The lounges at LBA used to be somewhere to finish off some work whilst waiting for the plane and sipping on a G&T or a beer as a nice beginning to the weekend. It was an oasis of calm compared with the stag-do fest in...

I’m currently sat in the 1432 runway lounge at Leeds Bradford Airport. If this is the premium lounge I would hate to see the other lounge. The comfortable seats are all taken and the rest are all restaurant style tables with hard uncomfortable seating. If...

The lounge has been refurbished a few comfy chairs and some table chairs. Drinks are no longer self service which is a real shame. The food ordered was nice got the full English. The cold/snacks on the counter was terrible no crisps no biscuits. No...

A disappointing experience - No eggs, no brown bread, granola, avocado. All necessary ingredients for their extensive menu! Apparently after complaining to Elaine in front desk of the lounge it’s because they only get deliveries twice a week! Poor management and stock control then….Avoid!!! Keep...

Unbelievably no eggs, no brown bread, no avocado, no granola. I’ve paid premium price and received nothing for my money. I am extremely disappointed to say the least

Overpriced and very disappointing, we arrived at 530am for our 730 am flight and we're immediately made to wait 30 mins before our order was taken, 45 minutes later our cold English breakfast arrived which then upset my indigestion, will not be using again, was...

Arrived at 5:50 still waiting for food at 6:45 and no sign of it. Told we are short staffed sorry not good enough when you have a flight to get to.

After all the hype of refurbishing this lounge we were looking forward to starting our trip off here. Sadly it did not live up to expectations. Cooked food is served on a waiter/waitress service - it took 30 minutes before we were able to order...

The lounge has moved and been updated since our last visit in September. No longer self-service drinks. Breakfast nice but very slow. Nothing else to really snack on. Pastries we’re anaemic looking, dry bagels (nowhere to toast without joint the loooong queue for hot food),...

Absolutely amazing experience from the moment we arrived until the moment we left excellent choice of alcoholic drinks and non alcoholic drinks and a great selection of hot and cold food and a special mention to Kate G and Jane W for looking after us...

Friendly reception ( Kate) Lovely ladies in the lounge The lounge is new reopened this week in its new area I would say could be improved with more comfy seating ( we luckily did get comfy seats ) but we’re looked at enviously by those...

The buffet was very poor no pastries,pork pies,crisps not alot of choice not worth the money unless your into premium drinks.

Paid extra for more luxury and we should have booked the usual lounge. Waited ages for hot food to arrive. Poor stock in the beer fridges and Prosecco ran out. One member of staff was extremely unpleasant those must admit Julian was very helpful. Don’t...

Jen was absolutely lovely and went above and beyond to ensure that we felt well looked after. The service was 5* from Jen and the other lady (manager I believe? Sorry we didn’t catch your name!) on the front desk. We can’t fault a single...

First of all, no issues at all with the staff. We were looked after by Adele who was down to earth and friendly, the lady on reception was also friendly and chatty. Now the bad points..... It was our first and last visit here -...

I visited the lounge whilst travelling alone. Although quite busy as I arrived, within a short time I had the lounge to myself. The food was excellent and the customer service from the moment that I arrived to leaving was outstanding. I will definitely recommend...

There are 3 lounge choices at Leeds and this is the premium option. It is worth paying extra as you get more exclusivity (i.e. less other guests), premium branded, self-serve (i.e. your choice of quantity) spirits, decent (but not great) white and red wines, prosecco...

Really enjoyed our visit, there were 2 ladies working in there and they never seemed to stop. One of them was called Jen and she was very friendly and spent most of our time in there running around making sure everyone was ok. If something...

I visited this lounge on the 28th November after using the lounges at Manchester. I was so disappointed. It was lunchtime and the choices were few and far between. I ordered a Panini and when it came it was rock solid and the salad that...

First time in 1432 having used the others regularly. Much nicer experience in this lounge. Nice welcome by Rachel who looked after us throughout. Great full English breakfast choice or any part of. Sausages were particularly good! Prosecco flowed freely and all the other drinks...

Having read the previous poor reviews, I was a little apprehensive to book, however, as this was a treat for my husband's 70th I decided to book anyway. We gained access around 8.15am on the 3 November. Perhaps we were lucky as the lounge was...

What a lovely start to the holiday. We were greeted at the reception area and offered a comprehensive description of the service we were to expect on entering the lounge. The 1432 Runway Club was very welcoming and an array of tempting food including, fruit,...