White Rose Lounge in Leeds

looks dead awful how you manage that dog food looks better and thats no exaggeration on the matter needs desperate improvement

Our experience is consistent with all other reviews. The space itself was okay and not busy (not surprising given the reviews). Food choice is non existent. Either a jacket potato or pasta option and limp looking salad. Worst we've ever experienced in any bookable lounge. We had to go and buy our son a sausage sandwich from Starbucks! Drinks selection also poor. Cheap wine out of a box. Don't waste your money. We would have had a nicer (and cheaper) time sat out in the main airport bar. It's a 0 star for me. LBA should be ashamed of providing such a sub standard experience. Avoid at all cost.

We have visited this lounge a few times every year, it's gradually got worse. The food is disgusting, and worse than any airport lounge i have visited. We get this free with our credit card, and that's why we go. Do look at other reviews before spending your money here. It's an absolute disgrace and airport management need to check it out.

The place was absolutely freezing at 6.30 on Sunday morning. Food mediocre at best. I have been in far better lounges. Not worth the money

Came to to the lounge due to our flight being delayed 7 hours. Staff have been friendly and accommodating. Special thanks to Helen on the front desk for going the extra mile. Thank you

Had an amazing visit and the staff went above & beyond for us especially Helen, after we got delayed for 7 hours she managed to put us back in the lounge to make sure we had an amazing start to our holiday. Will definitely visit again!

White Rose Lounge…Couldn’t get a seat when we arrived so had to stand at the bar for about 15mm till someone left, then only got dinning style chairs to sit on, not very comfortable. Food was very limited and terrible.No food out when we arrived other than some withered salad, brought out 10 baked potatoes after 45 mins, they got snapped up immediately, as must have been 50-60 people in there….spuds were tiny and nothing to put on them other than a bit salad, After about another 20 mins, two bowls were brought out, a curry sauce and what looked like a chilly sauce, nothing else, I asked if there was anything to go with it, and was told no, but more potatoes would come out in about an hour…… So nothing to put on baked potatoes, then no potatoes to put anything on… Staff were as miserable as sin A complete waste of money, and would definitely not use the service again,

Booked the Yorkshire lounge had to use the White Rose. Nothing comfortable or calming about this lounge. Chairs uncomfortable over crowded. Screaming children. No newspapers service slow very limited choices of food. Not worth the money at all I have been in more comfortable lounges than this.

We recently visited this lounge before our holiday to spain as a family of 3. This is by far the worst ex0erience we have had when visiting a lounge. Food and drinks were OK but the toilet literally has 1 inch of urine on the floor for the whole time we were there.....I reported it on several occasions as I didn't want to walk in it and nobody bothered to clean it. We spent most of our time traipsing backwards and forward to a toilet far away from the lounge. Would not recommend wasting your money

Booked here as two families (which my family had done before) this cost us £250!! we went to check in at the desk and they refused to let us in! we was a family of 3 and a family of 4 and they said it’s company policy not to let us in! As we might try sit togther… This was absolute rubbish! The sign on the front door said full but we had booked so this shouldn’t have been a problem! The staff where rude and snobby and from the moment we walked through that entrance they didn’t want us in there… clearly because they had over booked! Do not use!

Me and my family booked the lounge a week before our flight to Kos. We’re 7 people and for whatever reason, bookings of more than 6 people were not allowed, so we booked separately as groups of 3 and 4. All seemed well until we arrived and went to check in. The woman at the desk told us we couldn’t enter because despite the fact that we booked separately, because the bookings were under the same name, they assumed that we would try to sit together. We tried to ensure them that we wouldn’t, that we’re all adults and will follow the rules, but we were still denied entry. We believe that the lounge may have been over booked, but whether they were overbooked or because they didn’t want us sitting together, both reasons are incredibly stupid. We could kind of tell by the way she was speaking that she had no plan to let us in. What’s really annoying is that there was so much time between the booking and the checkin to tell us we wouldn’t be able to get in, and they waited until we finally got there to tell us. We left feeling very upset and annoyed that the start to our holiday was ruined, but looking at the other reviews, it doesn’t look like we missed out on much.

The worst lounge I’ve ever been in. Poor food and drink choice. No atmosphere and seemed to be overbooked as so many people didn’t have a table. The very bare/basic spirit choice - gin, whisky, vodka etc No bottled beers at all. Asked for Black Russians but no tia Maria. Two hot food choices - chilli con carne and chicken curry, which did taste ok - no bread rolls. Tables took ages to be cleared. Overall 3 out of 10.☹️

I was dissapointed with the air conditioning or lack of it and seating area very small compared with Yorkshire lounge which is actually cheaper also only one person.behond the bar she worked really hard

Staff had to find us a table. Said it’s because they had lots of couples booked and not many tables for 2. It was next to the window and although the sun was nice it was way too hot sat there. Looked overbooked ,some people were expected to share a table. Glad we never! The food was very average but we probably got our monies worth in drinks. The girl at the bar managed on her own and was friendly. I didn’t expect much from other reviews and never got much so wasn’t that disappointed. Probably wouldn’t use again.

Visited the lounge on Thursday 8th September. Kate was on duty and what a star. She was clearing tables. Restocking food. Serving drinks. On leaving she was covering reception. My goodness what an asset to your company. She was smiling the whole time, nothing was too much trouble. I hope I got her correct name. Thank you for making our visit such a pleasure so early in the morning.

Having used numerous airport lounges before I can honestly say I would not bother using any of the lounges at Leeds Bradford. If you want cold baked potato and beans or a pasta dish that has been there a good hour for or a sad...

Wasn’t informed the lounge would close at 7.30 we paid for 3 hours!! Food taken off to go in the bin what a joke!!!

Rude staff on arrival as we had our flight changed by 1 hour. Told we had to come back in an hour. We were then advised to go to the lounge and a get a table for 2 and there were not available. So we...

Very quiet and peaceful on bank holiday weekend when the rest of the airport was so busy and manic. We checked in easily. Plenty of seats to choose from. Good selection of breakfast food and snacks. We didn’t have any alcohol as was an early...

Decided to visit to start the holiday early. Although it was better than a very busy airport, we were really disappointed. Started badly when we got there (later than expected due to huge queues in security) to find out they had overbooked and we would...

We have just walked out having been told they are severely overbooked and we have to share a table with others. “It was either that or we’d have to cancel your booking love.” No problem sharing a table. However, we won’t be eating £70 worth...

The male toilets were in a very poor condition, this was reported to a member of staff who was very dismissive and rude in her manner. Very limited choice of food which was of a very poor standard, chunks of processed chicken, and hard jacket...

Excellent service, staff so pleasant and welcoming. They really try their best even when they're short staffed , well done ! I sometimes think people over expect these lounges. It is what it is, an oasis away from the busy areas of the airport, drinks...

The bar looks nice but I didn't even want to touch the food. Thought I would get a bag of chrisps the eat something but not even that was on offer.

We visited the white rose lounge on a Wednesday in august. The staff - Adele and Elaine ( little) ( she said it was ok to say that lol!) were lovely. Very friendly and helpful. They chatted to us and looked after us. The service...

What a friendly warm welcome it was to the lounge, the staff are awesome, would recommend highly to start your travels, great choice of drinks hot and cold, and the food was excellent, don't miss this wonderful place, 10/10 keep up the superb work, ✈️😎😎👍

We had the worst ever experience at this lounge on 29th July - No wine or beer available. Also no fizzy pop for the children. One pizza came out the whole time we were there, Dried up chilli and jacket potatoes. Nothing other than crisps...

After an extremely traumatic and stressful experience with security (own fault) we arrived at the Front Desk of the lounges to be greeted by a very smiley lady called Kate. We soon realised that we had made a major mistake with our lounge booking (dad’s...

Very nice lounge just enough people allowed in.Food was very good not a lot of choice but what there was was good.

Entered the lounge approx 13.00hrs No food. The selection diabolical Waited approx 20 mins got 8 jacket potatoes for about 16 t 20 people. To be told we were eating them too quickly!! When food I'd arrive waiting cutlery, then butter etc The choice of...

Compared to the hustle and bustle of a very busy airport The Whiterose offered a calm and relaxing experience before our flight. The staff were friendly and welcoming and the environment was clean, tidy and comfortable. Thank you to Chery, Helen and team.

No food available and what was supposed to be available was very limited, not what you expect for £70 for a couple expecting a meal or even a snack before you fly.

After a 2 hour Que to get through security we were greeted with the worst lounge buffet I have ever seen. The place is so understaffed it beggers believe