The best restaurants serving British food in West Midlands

WORST BREAKFAST EVER fact we walked in to order ,looked at menu had 2 of the large breakfasts and orderd at xtra cost black pudding and 2 teas ,went sat down time was going by so went to see the girl behind the till to see were our breakfast was .to my amazement she wasn't there but in the back scrapping the burnt bits off my toast omg .eventually when breakfast arrived I said weres our teas she said you didn't order any omg .when the teas came 1 had the bag burst a d had to take it back we ate some and left after leaving suddenly realised they had forget the fried bread aswell do yourself a favour folks go elsewhere

Looking for gluten free brunch today I had a choice of ploughman's with cheese, ploughman's with cheese or ploughman's with cheese!! Very disappointed!! I could have a flapjack or a flapjack....2 choices!! I don't think I will be visiting Dunelm again with friends for food!! When will the menu be brought up to date to cater for mine and many other people with Coeliac disease? I do hope you take note of this 😏😒

Had hunters chicken with salad but could have had veg and chips. Chicken very tasty salad fresh nothing special. Had a cake from the daily cake choice. Special offer on cakes from top shelf with a hot drink reduced price. They also serve ice cream Sundays

Everytime I order online it comes back cold and rubbery There's no feedback info on they website That's why I'm coming her cause its another £17 pound for rubbish quality again

We were heading west on the M54. It was not clear to me which way to go at the roundabout until we were almost at the top of the slip road. The entrance to the car park was worse - the best way to the spaces being signposted "Exit". Indoors was OK, if crowded and mean with their microwave.

Terrible.Man was very rude on front, rolled my eyes at me!! When food came (1 and a half hours later!) got the wrong food even though we were the only ones in there. Food was sloppy and greasy. The toilets weren’t bad tho.

Service was slower and the lady doing the food was so rude and unprofessional! If you’re going to have an attitude for no reason then you shouldn’t be working in hospitality! No clean cutlery tables was dirty and no napkins! Asked for water to cool my baby’s bottle and the cup was dirty! Would not recommend

The guy who served me was very pleasant and friendly so no criticism of the service. Had a tuna mayo baguette to keep me going while sightseeing. There wasn’t a lot of tuna left in the container and I was a little suspicious as to how fresh it was, but the guy assured me it was. Important to point out that this was all I ate yesterday. 12 hours later I was extremely ill with food poisoning - confirmed by a doctor. I've never been so ill in all my life and wish I'd looked at other people's reviews which mention the lack of hygiene. And, the guy who served me confirmed that because this Subway is in Stratford, the prices are higher than other outlets. My feelings at paying over the odds to be poisoned are unprintable!

Avoid this business!! They have recently defrauded me out of £350 for a wedding cake they never intended on making. Most of the numbers for them do not work.

Placed works breakfast order. Hoped this would be our new regular food order cafe. How wrong was I. Placed large breakfast order told 40 mins oh delivery time and still charged delivery charge we are based in wednesbury too so not far from them, that was fine especially if it was worth the money. After 1 hour I rang for update on order. Was told order not yet started did I still want it. Yes I did . Too late to go elsewhere. Gave them our works number just in case. Less than 2 minutes later they called us back to say our order had been cancelled due to us being rude. They were very busy and looked after their regulars and put the phone down on us. The only rude people being rude was them if they can’t cope with the orders they get then don’t accept them in the first place. Don’t bother with these unless they know you personally. Very poor business ethic

El servicio el día que fui fue sorprendentemente lento, 1 persona cocinando y tomando pedidos no era un muy buen plan de negocios. ¡Esperé para hacer un pedido sin reconocimiento después de 5 minutos que me fui y no volveré!

Horrible customer service. This is not the way to treat your customers. Kept me hanging for a week, without confirming or properly responding to whether or not my order has been replaced. I was given the impression that my order was being processed, but in reality, I was being ignored. They could have been upfront if they did not want to take my order. Really obnoxious and disrespectful honestly.